Contacted the dealership thru their website and was put in touch with Jonathan Jaeger. Our experience wasn’t the typical one I suppose. We did not purchase the Jeep on our first trip to discuss the deal but after a week of back and forth I felt we worked out a very fair deal. Jonathan was very accommodating, professional and courteous. We will do business with him in the future and suggest you contact him when you are in the market.Cheers!

Ive never had such a wonderful, relaxing experience at a car dealership like I had at Apple Valley Toyota yesterday! The atmosphere is beautiful and the staff members are very welcoming and friendly. My dad and I both drove out of there with a different car because of their great service. Austin Ray worked with us from start to finish! He was very professional, non-judgmental, and a very cool person to do business with. Not once did he say anything to me about debt, despite my below average credit score. The finance manager Garland See was also very nice to work with and do business with. He was very humorous and fun to work with. Overall, both of the gentlemen listed above as well as the rest of the staff members present in the building all displayed phenomenal professionalism and made the experience of buying a car very easy for my dad and I. I am very impressed with Apple Valley Toyota and I genuinely appreciate the wonderful service Austin and Garland were able to provide! I highly recommend this dealership to others looking for a well-kept used car or brand new car.

I had a top-notch experience purchasing a vehicle at Apple Valley. Ryan Benson helped me find the exact make and model I was looking for, and he was courteous, professional, friendly and accommodative of all my questions and requests. On the day of the purchase, the entire team (Ryan, Niki and Ryan) walked me through all the details, making for a smooth and comfortable process. The entire purchase was seamless and straightforward, and the dealership offered a very fair and competitive price. I would highly recommend Apple Valley for anyone looking for a vehicle!

Apple Valley Toyota is a great place to buy a car! The sales staff was friendly and knowledgeable. They let me set the pace and direction of our car buying process. They were firm and honest when it came to price and what I would get. No games, or flashy sales gimmicks were used. If you come in knowing what you want and you can be realistic with your goals they will get you in a car that you will be happy with. Kudos to Matthew Peters our salesman who was helpful and direct. We also use their service center for our vehicles and they have always treated us great. Josh Nelson the manager keeps the service center on point.

Great experience purchasing our new RAV4 Hybrid. We had to wait a few weeks to get the exact car we wanted but it was worth the wait. The entire team was excellent and made the car buying experience easy. Thank you!

We were passing through on our way to Virginia when we discovered a bulge in our tire. We called Apple Valley Toyota since we found they were the closest dealer. They got us in as soon as we got there, took a look. They had the tire we needed and changed it. Josh told what we needed to know about the warranty and after a free wash, we were on our way! Great, efficient service!!

I had the best car buying experience ever in my life at Apple Valley Toyota. They are upfront and HONEST. My salesperson,Victoria, was super. She did all she could for me to get my 1st new Toyota. Its been a month and I absolutely love my Corolla SE. Would highly recommend anyone looking for a new car to visit Apple Vslley Toyota/Chevrolet. Thank you Victoria and staff

This was the first time I have ever done business with Apple Valley Toyota and their customer service was phenomenal. I rolled in with a flat tire they put on my donut tire, ordered the tire I needed, replaced it and put me in their tight schedule in a matter of two days. I am definitely coming back if I have any other issues with my car. Thank you Josh Nelson and your service team!

They had a new vehicle on their website I emailed and inquired about scheduling a test drive. A sales associate emailed back stating I could come anytime to test drive said vehicle. Before I made the HOUR drive there, I called ahead to make sure they could title in VA and then they asked me what time, what vehicle and who I was going to see. I have all of the information over the phone and was told they would tell the sales associate. I arrive and was seated at his desk and was told he was on the phone, 45 minutes later he sits down to help me. I sat for 45 minutes waiting with no one helping me. To then be told first that the vehicle was delivered to the wrong dealership, and to hold on and he went and talked to his manager. He then came back with a sheet of paper with a different vehicle on it, he sat down and told me that the vehicle I inquired about was SOLD MONTHS ago and that they in fact have NO models on the lot of what I was looking for and this one *he slides the paper* will be here soon and that’s what I’m looking at. I walked out. Are you kidding me?! So they just wasted 3 hours of my life when at any moment someone could’ve told me they don’t have ANY of the model I was looking for. It was on the website, I emailed and then I called. Nothing.

Had both of my toyotas in for service. Didnt take long for either vehicle. The service people there are the best. Very courteous nice and friendly. They are very knowledgeable. Would recommend Apple Valley to anyone whos looking to buy a new or used vehicle.

Stopped in for a quick oil change. Passed some time by walking around the car lot and fell in love with a 4Runner. The service was absolutely amazing!!! Jonathan was right there to answer all my questions and concerns. Very knowledgeable and honest! I walked out of there a few hours later with a brand new 2021 4Runner. I wouldn’t have been able to do it without Jonathan! I would recommend this dealership to anyone looking to buy a vehicle! Awesome experience!!

They had a car in stock (just came in) that we wanted to look at. Confirmed with salesperson around 1:30 pm that we would be coming at 4:30. We arrived at 4:35 and salesperson said they had just sold the car, that they were flying out of the lot after getting them in, and 14 people had come to look at car. If these things were true, why did he not ask us to put a deposit on the car (when we set up the appointment) before wasting an hour and a half of time driving back and forth from Winchester to see it? If we needed a deposit to hold the car so we could look at it, because they were flying out of the lot, then he should have said so initially - I wouldve put a deposit on it in that case. I understand there is a car shortage but since he made the appointment, we assumed that the car would at least be there to look at. I will not be purchasing a car from this dealership.

I stopped by to check out their inventory as I’m looking to purchase a vehicle but I noticed right away they have absolutely NO prices on any vehicle or the paperwork hanging up on either new or used vehicles. Meaning that the prices are going to vary drastically from person to person. Major red flag. I’ll take my business elsewhere.All I actually saw price wise were processing fees that ranged from $0 to $500.

I was looking to trade in my Ford ranger on something more economical. My sales rep Victoria was very helpful with helping me find a vehicle for my budget. She gave snacks and stalled my new purchase on the way to detail. 11/10 reccomend. Dope service! Overall had a pleasant experience. 🤙

Victoria did an exceptional job in helping us find and obtain our next vehicle. Jason was fantastic and exceptional on coordinating our financials. And the maintenance team was impressively efficient in fixing the items that need to be done before leaving the lot and detailing the car, all in time for us to be on time for work. One of the most amazing car buying purchases that I’ve had.

Thank you Ryan Barrow for getting Kyle and I into a Jeep Patriot! I’ve dreamed about having one for years, and now finally thanks to you and your awesome team, I’m driving my dream vehicle! Y’all truly are the best! Coming from a small town, it’s nice to have that small town charm and interaction in a populated place like Martinsburg, and y’all definitely have that!

I got my certified pre owned here. I had the best service from Kagen, come in and ask for him.

The service was great. Our salesperson, Brock Jaeger, was very friendly and wonderful to deal with. I bought a 2021 Rav4 Hybrid and Brock went over and explained what all the bells and whistles were. He set up all the technical support and bluetooth. My husband enjoyed talking with him.

Jonathan provided me with excellent service with my purchase. He also stayed in good communication with me until I could make it to their location physically. The negotiation process was pleasant, and I was satisfied with my purchase.

Drove 2 hours to check out a vehicle here yesterday. I had three separate salesman tell me the vehicle I was interested in had the (optional) performance package. At the negotiation table, I asked for proof that this vehicle indeed had it. After my salesman dug around for 10 mins, he realized it indeed did not have this optional package. Then the manager offered me $4.5K below KBB rock bottom trade in value on my car (basically a brand new car with less than 6K miles). Apparently he thought I was a trust-fund baby who had more money than brains. Oh well. The salesman I dealt with was very kind.They were very fortunate I pressed for verification on the vehicle, because if I would have purchased the vehicle and found out it did not have the performance package, I likely would have filed a lawsuit. I have an email in which I clearly ask if the vehicle has the performance package that boosts the HP to 275. Response was That is correct. Clearly no one took the time to actually double check this was the case, especially considering I took 4 hours of driving out of my day to come look at this vehicle.

Matt was a pleasure to deal with. We knew what we wanted, so he was very accommodating and helpful. Not even slightly pushy, and was awesome to deal with. We bought a phenomenal beautiful Toyota Corolla that my wife and Iove a lot.Please come see Matt Peters at Apple Valley for your next new or used car purchase

They were very helpful. Fixed my car for me. Kept me informed Thur out the process. Did not Rob me and charge me way to much. Was reasonable!

Hands down the nicest car dealership Ive ever been to. They just did such a great job and Brock Jaeger is the most honest salesperson and he really cares about his customers and hes kind and easy going. The whole staff here really has this attitude and I got a new Toyota with absolutely zero stress. You cant get that any place else then Apple valley Toyota.#customerforlife

This is the right place to buy your next vehicle. Friendly service and NO SURPRISING FEES. My salesman Jonathan was super helpful and above all else he was honest and respectful. I felt no pressure during the process and the prices were very reasonable.

I looked a rav4 awd.assuming I was buying the vehicle I wanted I did all the paper work wasted 3 hours and end up going home with a fwd.called Tyler and he said nothing they can do about.if someone spends that much money on a vehicle you should a least get want you want.never again.i would like to retract this post and give a HUGE thank you to Victoria and Jason who went above and beyond to help me and get me in the vehicle I wanted.i would highly recommend buying from them to anyone

I had my 2014 Tacoma in for routine service that usually takes about 1 hour so I always wait. Found out it was time for front brakes to be serviced as the pads were originals with 88,000 miles. I didnt want to wait for this so Laurence arranged for the shuttle to take me home and pick me back up if I wanted. Cost was reasonable considering this is a Dealership, and service is always top notch. Now they even deliver your vehicle back to you right in the service lane without having to go looking for it outside in the parking lot. Paul the service mgr. will make sure you are 100% satisfied if there are ever any issues. Its not worth driving to Va. or Md. for Toyota service when you can have it done locally from the selling dealer. Oh, and when I purchased this vehicle, I got just as good of a deal and trade in on my old Tacoma as what the big city dealers offered.

These folks are great..bought 2 cars off them in 2 years..both from Vaughn. Great dude...

Apple Valley Toyota has surpassed all of my expectations with my recent purchase, Ill be sure to continue to do all of my future vehicle shopping here. David Boone was a fantastic sales person who was knowledgable, helpful and best of all wasnt pushy. The finance managers office is usually a dreaded area for me however Ryan was extreamly pleasant while finalizing this transaction. Everyone at this dealership was eager and willing to provide the type of customer service I didnt thing existed while car shopping.

My experience was great in buying a 2018 Chevrolet Colorado. The sales associate Nathan was very knowledgeable and professional. He listened to what my expectations were and did what he could do to make sure they were met. Thanks!

Me and my husband had the best service here everyone was extremely friendly! They worked with us to get us what we wanted and more! We had Mike Flower as our sales representative and he was amazing! Also want to thank him for his service for our country! We cannot say one bad thing about this place and we also will never go anywhere else but here to buy our vehicles! Thank you guys!

I took my car in to their service department for an exhaust install. After tearing everything apart, they realized that they did not have all of the parts they needed on hand. You typically make sure that you have everything you need to start a job beforehand so this doesnt happen (Im a mechanical engineer myself), but mistakes happen, fair enough. Three days later, the part comes in, and work is completed. First thing I notice is that the alignment of the exhaust is comically off (definitely a lack of attention to detail, but fine, Ill take care of it myself later). I get in the car to drive, and find it very difficult to even put the car in gear now (transmission is in the rear of the car, I know immediately that something was done to the shift cable. It would also have been impossible for the technician to not notice before saying the car was good). I take it back in. Sure enough, they had damaged the cable during install (yet again, another attention to detail issue). Annoyed at this point, but okay, mistakes happen (usually not repeatedly, but fine). Another half a week wait for the new shift cable to come in (they were nice enough to fix their own mistake for no charge). I get the car back, and the exhaust now sounds horrible to the point of being undriveable, as well as throwing a check engine light for one of the AFM valves (had to explain to the service member what that valve is and does, even though it is commonly used in their exhaust systems). I take it back yet again. I speak to their service manager, Paul, and ask him to put my car back into its original condition so I can go elsewhere. Im still being polite at this point, but Paul proceeds to deflect all responsibility for any of the issues. The valve issue is currently being blamed on a defective valve (high-end after market exhaust that I supplied. Possibly, but I cant really take them at their word anymore. Especially considering that their technician didnt even know what this part was for in the first place. I will inspect that part myself, and repair it if needed). No justification for all of the other mistakes, just accusing me of throwing daggers at their service team. I try to explain to him that Im not being rude or confrontational, Im just stating the facts as they happened. Paul would not hear it though, just purely defensive. The current status is that they will get the work done eventually. Pretty appalling. I have no idea when the work will be done, and absolutely no confidence that even that much will be done correctly. Until then, I continue waiting. Lesson learned.

Our commercial pickup truck had a roofing screw in it prior to the service department closing today and Josh Nelson & his technician stayed after to repair it for us before traveling back out of town! Thank you so much for keeping Bug’N Out, LLC on the road!! Highly recommend!! Thank you again!

Took my 19 Camry here for a warranty issue. Cannot speak higher for Haroun..the service advisor and Brett the service tech...my issue was solved..I was communicated with without my prompt. Straight forward and done right. I should know..I am retired but worked in the car business for 30 years and I drove 25 miles when there is another Toyota dealer within 3 miles from my house. Looking for honesty and no .....crap...give these guys a try...you wont be disappointed!! Thanks Apple Valley Toyota..Haroun...and Brett

The service department of Apple Valley cant be beat. Ive been a customer since 2005. No complaints.

Paul and Haroun did a fantastic job taking care of our daughters Corolla. All communication was very clear and timely and we couldnt be happier with the service they provided. Highly recommend. Thanks guys!

Great service at a price better than expected!

The mechanics that work there are absolutely ridiculous. I just bought my 2021 Chevy traverse and the clear coat is coming off and they said there is nothing they can do. I have taken this car and another car to the service department a couple of times and both cars I had to take back more then once because they couldn’t fix it the first or second time. Worthless service department.

Everyone is always so nice and helpful, but for some reason my truck sat in the parking lot after it was serviced for over 20 minutes. I saw it being parked and couldnt figure out why it wasnt just brought around to us.

Worst experience ever .. negative stars.. went there for a warranty repair, informed them of exactly what the issue was and i was called back saying it would not be covered and I owed a diagnostic fee for diagnosis of an issue I clearly stated. No issue was resolved customer service was a disgrace, not only for myself but other folks i spoke to leaving.. it felt as if they didnt have the time to deal with my questions and were short with me . was also told bolts just dont break what kind of service department says that??any thing mechanical can and will fail. 2nd time in 3 months my vehicle was there last time for a different issue that was found inconclusive to be told today i needed to adress that issue when it has been less than an oil change since it was last diagnosed by them.was told different techs see things differently that I understand but when an issue is bought in to be looked at it should be investigated throughly. Very unsatisfied from a long line of family members who dealt there. Will not be returning and will spread my experience to others. Also will be calling management to express my disatification . What happened to customer service... update Apple valley I appreciate you responding I sure hope things improve I will be calling the services manager to express my negative experience..I went to another dealership and had my work completed under warranty with no questions asked the dealership went the extra mile and provided great customer service its ashame I had to drive an hour down the road instead of my local dealer who my family has dealt with for years but at this point I wont be back I ended up spending almost 800 dollars on services and on additional items other than my original issue and I would have easily spent that money at Apple valley I understand 1 service may not be a lot of money missed but add that up over multiple years its a missed opertunityfor much more business in the future think about that..I hope your team can make improvements because customer service is everything and the customers money counts . again very disappointed in my local dearship.best wishes

Matthew Peters is a very knowledgeable and attentive sales person who did an excellent job. Everyone we dealt with were very friendly. Great price for a new truck

Thanks Tyler for all you did we love our 2021 Toyota Corolla

Just bought an amazing Jeep from Jonathan Jaeger and the experience was amazing. I was very well treated and with such a big purchase it can be stressful but it felt very stress free and a very happy day. I would highly recommend Jonathan for all your car purchasing needs. He goes above and beyond and makes you feel very comfortable through the whole process. Thank you Jonathan and Apple Valley Toyota!!

The whole buying experience here was amazing, super painless and the service was outstanding! Will forever come back here for all my vehicle needs and services! A big thank you to Jonathan, Jeremy and Niki for making the financial part of the transaction a breeze! Best Toyota dealer in the area, hands down!

Everyone was great. Excellent service. My car was serviced promptly and professionally.

Service department were very friendly and helpful 🙂. In and out for the appointment 👍.

We have always had great experiences at Apple Valley and were excited to recently purchase another vehicle there. Tyler was great to work with! He was very nice and helpful, but not pushy.We have also received great service from Larry in the service department. We highly recommend Apple Valley Chevrolet and Toyota. - Dr. and Mrs. Lee Horton

I got my 2021 toyota sienna today my sales rep Jonathan Jaeger was AMAZING!!!! I had a very easy transaction and he really gave me a very good price I would recommend this dealership

Efficient staff. And VERY accommodating of my octogenarian dad. Thanks to Josh Nelson, inspection and ordering a replacement key fob was pretty painless.

This is the second vehicle i have purchased from Apple Valley the first time was not so pleasant but this time was very professional The TOYOTA TUNDRA is a great truck so far I am happy the only thing i which it had remote start Thanks William

I wouldnt recommend this place to anyone. The computers were lagging. I wanted to check on a used 2012 gmc Acadia I would have been paying cash so I asked what the bottom number was it would have been 14gs regularly (tags, processing fee etc.) It also had a spill shield protection and something else that added up to a 1,000 so he took that off which made it 13,xxx they added a 1,000 on the price that i didnt ask for. He said we can take this off but it shouldnt be included they should offer it but not have it included in your total. Then when I told him I was paying cash he said cash wasnt really a big thing because when people finance through the bank they get there money regardless because the bank pays them. I made them an offer which was 3,000 less then there asking price he went to talk to someone about my offer and when he came back told me he had a 2007 Envoy for 7,000 that Hasnt been at the shop yet they just got it in he said he Didnt even have a picture of itTo show me on computer so he went and got for me so I could look at it. I felt insulted really. I was there at 6pm last night remind you and he said it wasnt ran through the shop yet so he Didnt no what was wrong with it and it wasnt on there inventory list . I get on cargurus this morning and its listed for 6,500 its 6:30 am and its at the same exact dealer ship with a donut tire and same marine sticker on the back. I wasnt going to write a review until I seen it on cargurus listed at 6,500 and also if it hasnt been through the shop yet and he (mark)pacifically told me they just got it in. Wouldnt recommend

Service department is terrible if could find one closer I’d switch! How do you take your car or suv in an one min got 8 brakes next time 5 next time back 8. Customer service should be 100 at all times especially when your ahead of car payments and make sure your services are complete in timely manner!

If you need a new car go see Nathan Dodson! He was an awesome salesman and really knew what he was talking about. He helped us and explained all the features in depth so we knew exactly what we were buying. He made sure we were comfortable through the whole process and made the whole thing very easy. So easy we decided to buy 2 cars from him.

The car buying experience is so often dreadful. But the staff at Apple Valley make it easy. So thankful for my salesman Ben Kahsay and the rest of the team. He was down to earth and went above and beyond to make things go smoothly. If you need a vehicle and want a great experience go to Apple Valley Toyota and ask for Ben.

Had a great, smooth shopping experience with salesman Mark Rivas. Mark is congenial, informed and pleasant to work with. We will be recommending him to family and friends.

Know what you need and what it really costs before you go. They will try to overcharge you and scam labor costs. Quality work otherwise.

My daughter’s bike tires were flat. We called to ask for some air. Chris and his co-workers set us up right away! Thanks, everyone! She’s riding in the park and having a great time.

Apple Valley Toyota is the place to go if you are looking for a team who is patient, professional, and willing to work with you to get you into the car or truck you want. Ben Kahsay was my sales rep and he was outstanding every step of the way. I took 2 different test drives and he worked out numbers for 3 different trucks for me. They gave me a wonderful deal on my trade and did everything they could to get me into a new truck! I will definately be back for all my future car sales needs! Thanks guys and thank you Ben!

Extremely friendly staff and atmosphere. Answered all my questions even the ones that were probably kinda dumb. Got me the best bang for my buck and was very thorough with explaining everything. Showed me exactly what I asked for. And even compared prices and payments and such for multiple cars. Overall extremely satisfied and would recommend to anyone

Jason Shrader is the man to see! I had such a complicated situation and he really rose to the occasion! He was amazing from start to finish, and he bent over backwards for me!! Amazing!

Let me start by saying as a long time Toyota owner it pains me to write this review. I recently took our 4Runner with 315K miles on to Apple Valley Toyota for a leaking rear axle seal. The only reason I am not fixing it myself is I just do not have time right now, so I know the process and what it needs. I spoke to Lawrence(spelling?) on the phone he said 2 hours labor and a $10 seal, sounds good lets do it. Wait, not so fast, get a call back with a quote for $1100+. He starts to list off the reasons and tells me the rotor needs to be replaced because oil got on it. That is when my spider sense went off, Its metal clean it with brake cleaner and put it back on. I can understand they want to replace the brake pads, but even that is not required, clean them and put the back on. Then he tells me the bearing cup on the axle needs to be disassembled. Why the bearing is not bad. Just remove the axle put a new seal in the housing and put it back together. They even quoted me a new snap ring, if you know about snap rings they dont need to be replaced unless you destroy them in removal, and with the tools they have there is no reason they should destroy the snap ring. Needless to say I told them not to do anything else to it. I will pay them the wasted $116 for diagnostic fees and either find the time to fix it myself or take it to a reputable shop.

Started going for the services, Larry is the best! The exellent customer service that i got from the serve service department lead the the purchase of 2 vehicles so far! Our salesperson Vaughn is as good as you can get with todays sales. The financial side is good, but typical. The good stuff is how the treat you after the sale! Service Department great and Vaughn will not forget who you are!

Purchased a new rav4 gentleman told me vehicle was all wheel drive only to come home and discover it was the standard 2 wheel drive, wouldnt allow a return or trade. Would not suggest doing business with this dealership. Very poor salesman, basically lied to make his commission.

Fast and easy service. All of the staff were so friendly with exceptional customer service. Jonathan and Nikki were so quick and fast during this process of getting a new car. I definitely recommend this dealership.

Just bought a dodge durango R/T this past Saturday from Aundrea Stanton. I saw a post on facebook of the vehicle which i have been looking for. I contacted them and every step of the way was very professional and easy. I would definitely buy my next vehicle from Apple Valley and especially Aundrea Stanton. Thank you for a seamless experience.

Have been. coming here (new to area 2018) for a bit over a year.Really like the service department, friendly people, timely appointments and explain everything well. Laurence Cavagnaro is dedicated to taking the time to ensure you are satisfied.Would walk the business grounds whenever I came for service and found my next car this month (March 2019). Purchase was also smooth and friendly process-Mark Rivas was my salesman.I like the people and the place- will remain a loyal customer.

My son needed a car so we had been to a local Nissan dealership in the morning and had a very bad experience. I told my son we would go to Apple Valley Toyota. I was annoyed at this point but then met Vaughn. Vaughn is very professional and knowledgeable but it goes beyond that. Vaughn had the best personality. I felt like I was buying a car from a close family member. Vaughn helped my son find the car he needed and made the buying process enjoyable.

Requested a sight unseen appraisal over the weekend for my mercedes. Miranda told me shed get a specialist to contact me. Nobody ever got back to me after that.Just purchased a brand new suv on Monday. FROM SOMEWHERE ELSE

By far the most wonderful buying experience I have ever had. Eric was great I would highly recommend this dealership and Eric to anyone looking to purchace a vehicle. Thanks again (:

Great service center, great hospitality, would gladly purchase more vehicles from here!

My bad review is for the service department!! I have never had my car service here before so it was my 1st time at this shop. I called to make an appointment for my vehicle that had a check engine light on. I was told To drop it off on Wednesday at 8 oclock. When I arrived today i was told that I was not in the system.But the gentleman still took my car. He then took my information and told me they would call when it was ready. Around 4 oclock i decided to call them abt my car (almost 8 hrs later)! I was put on hold for a couple minutes, then was asked If someone called me from the shop . Which i didnt get a call .He then proceeded to tell me that due to them being behind they were not able to check my engine light on my car yet . So after 8 hours Of keeping my car and not checking my engine light on .I decided to pick up my car! My vehicle is my only transportation for me and my son. So for them to keep it 8 hours and not check it was disappointing .Not happy with ur service!

Great service very friendly

Absolutely the best experience we have ever had in purchasing a vehicle. Jason was very helpful and honest and to the point. Their used car lot has plenty of low mileage vehicles. As soon as I saw the Jeep Cherokee I knew we had found the perfect car. I would definitely recommend Apple Valley and Jason to anyone!!

Very polite glad to see masks are required keep up the great service

I just bought my 2nd vehicle from Apple Valley Toyota. 1st was a 2017 Chevy Malibu 2 years ago and today I just bought a 2011 Scion xB Release Series. Apple Valley is not your average car dealer. They are honest and courteous people that are a pleasure to do business with. Hands down the best car dealership Ive ever dealt with!! Thank you Chance, Niki and Jack for your help. You all are the greatest and Ill see you next time!

I had a quick and painless experience buying my car there. Ben was fantastic and very knowledgeable. I will bring my business back to applevalley again! Thank you

Absolutely love this place. It was a wonderful experience. The staff was super friendly and answered any and all questions. The kid play space was awesome, clean and well kept. I wish I had gotten the name of the employee who saw a stressed out mom and made the kids laugh, made the day better. Will definitely be going back for all services.

Vaughn and Niki went out of their way to make sure we got the best deal possible for our new car! If you are wanting to do business with a team that is personable, professional, knowledgeable and most of all sincere... THIS IS WHERE TO GO!

Was impressed with their sales dept. Johnathan did a great job. But highly unsatisfied with their service dept. My truck had a check engine light on and they did own their mistake however they wont give rental vehicles. 8 mile walk to work 1 way. And its going to take them 3 days to fix a EGR Valve. Cmon guys get it together. Take pride in your customers

Tyler was amazing. He helped get us purchase not one, but two cars, to replace our older vehicles. The entire process was a breeze and everyone involved from the sales staff, finance staff, and shop were incredible.I would highly recommend purchasing from Apple Valley if youre in the market for a new, or used vehicle.

I was here to buy a used car and I had a good experience. No high pressure sales. Chris LeBorious was my salesman. I would use him again. I must say that they cleaned the car up beautifully before I left! They showed me all around and the service area, although I have not used it, was very clean. The sales floor was not glamorous, but was clean and comfortable. I was happy to see that they seemed to have put money into the business where needed, rather than supping up the looks and raising prices as a result.

I had a wonderful experience here! Mark Everson was very helpful. I always dreaded going to car dealerships until now. A little over an hour and I was out with with a new car and no problems. Also they paid off my trade in and then some which was so awesome! I will definitely be referring people here. This is my second car through Miller auto groups and Im so pleased. They will always have my business! Thank you again to Apple Valley and Mark!

Great place, dedicated to customer satisfaction!!

I have purchased 3 cars from here! They are always friendly and professional. The managers, sales staff, service personnel and everyone else are great people! They have at times bent over backwards to help me out and I am always going to go to them when its time to purchase a vehicle or get it worked on!I highly recommend Apple Valley Chevy/Toyota to everyone! On my last purchase of the 2016 Toyota Camry they were $2k cheaper than anyone in this region!

My wife and I are very satisfied with the service at Apple Valley Toyota and specifically, David Boone. Very easy to talk to and a wealth of knowledge from 14 years being with the company. He worked with us to get the financing the way we wanted it. Everyone there are great! I wouldnt hesitate to purchase another vehicle from them.

We bought a new Toyota Tacoma truck last August and had such great service that we went back and bought a new Camry and Tundra tonight. The lady at the information desk (I feel bad that I cant remember her name now) was super friendly and made me feel comfortable right away. Our salesman was Johnathan and he was amazing. He was friendly and professional and took the time us that was needed. Buying a car is a long process (buying two at once is a bit longer lol) and yet everything went smoothly and we are so happy with our new vehicles. I highly recommend Apple Valley Toyota and if you go there ask for Johnathan! You wont be sorry.

Service department is lacking professionalism and timely service.

I simply asked why their Tacomas start at mid 30k when all other Toyota dealerships start at the mid 20k and they blocked me from asking or commenting on their posts. If thats not the most shady stuff I have ever seen. There couldve been a legit answer but no delete my comment and then block me so nobody knows? Insane. I 100% would not reccomend such a shady place. Clearly they are scared or have something to hide. 10k+ is insane!

Get a written estimate!Ive taken my car here for service and maintenance twice. The first experience was very good. We got exactly the service we requested for the price that was quoted.The second time was a mixed experience.On the positive side, they did a great job performing only the needed repairs and told us a repair recommended by a different shop was not really needed.In the course of the repairs, the service team lost an engine compartment shield for my car. The service department provided a new shield at no charge and was very courteous. Mike in the parts department was especially great to work with.On the negative side, the price I was charged was $230 higher than the price quoted on the phone by Jensen. My husband picked up the car, and I found out about the overcharge as soon as he got home. I called immediately, but Jensen was gone for the day, and I was told shed call back. A week later, I called back and spoke to the assistant service department manager. She said Jensen had written down different amounts in our file than what I had been quoted, and since it had been paid a week prior, she wasnt sure what she could do. Jensen said she had not received my message from the day we picked up the car. I was told the service manager would review and get back to me. Never heard anything back. Unfortunately, I didnt get a written estimate, so I couldnt prove the quoted amounts, and the assistant manager politely suggested I didnt understand the quote Id received, though I had specifically asked Jensen about the full costs of parts and labor.Overall, the service here is good. However, Ill never work with Jensens team again, and Ill always make sure the quotes I receive are in writing. Conflict resolution on pricing issues is both abysmal and insulting. The parts department is fantastic.

Very polite, efficient and helpful.

They always are very service oriented and polite . The service dept . Is a role model that most service oriented business should take lessons from.

After shopping all week the first place that gave me a fair trade in value and did not have a over priced processing fee right off the start. The vehicle was priced very fair. Didnt have to negotiate and waste my time to get a fair deal. Was very very pleased with my experience. John Allen was my sale rep and drove 45 minutes out of his way to my wifes work to sign papers to get the deal done so she did not have to go out of her way after work. That is great service in my book.

I started by emailing with Kaysi. She had an appointment set up for me so that when I arrived they already had the vehicle pulled up for me. Ben was my sales person and he helped me along the way. He was very friendly and knowledgeable. Every one was extremely nice. Im coming back here to buy my next vehicle. Apple Valley for life.

From the beginning, I was treated extremely well! I had planned to go last week and became ill. When John Allen, the Internet sales person, heard that I was sick, he said he would have orange juice and chicken soup waiting for me. I thought that was figurative; however, when I arrived, he greeted me with a smile and asked if I wanted any orange juice!! He then introduced me to Jonathan Wilson, who assisted me in finding the RAV 4 best suited to me. I had to leave before we finalized my choice, and he took my vehicle mileage and agreed to work on an offer for me to consider the following morning. The dealership didnt have my favorite color in stock, and Jonathan searched all of the dealers in a 250 mile radius to find one. I was given a fair price for my trade, and I am impressed by the 2 year or 25,000 mile free oil change and tire rotation. I also chose to add a remote starter, and I was already called today to schedule the installation. I highly recommend that you go to Miller Apple Valley before you go anywhere else!

I emailed a question regarding pricing on a vehicle. Most dealers wont discuss pricing unless they get you on the phone or in person. Jennifer looked into my question and got back to me with an acceptable response. Thank You!

Shopped here for cars for both me and my boyfriend. I ended up with an older Toyota Corolla and was very happy with the whole process. Everyone was very friendly and helpful.

Larry at Apple Valley was great at keeping me updated on my car. Waiting on GM to stop striking so they could get the parts to fix my car

I had the pleasure of dealing with Apple Valley Toyota regarding the needed maintenance and minor service of my 2003 Toyota Highlander. They took the time to explain what repairs were needed and what made sense to fix. I have absolute trust with AVT. I will always use Apple Valley Toyota. Chuck, the Service Manager, and my Service Advisor were simply the best. They took care of me in less than two days and my car was cleaned when I got it back. Thank you for the wonderful experience. Matt.

Purchased a 2014 Silverado this past Saturday from Apple Valley. Our experience was exceptional and our salesman Jackson was awesome! He was thorough and informative but not pushy like typical sale folks can be. We arrived without an appointment but Apple Valley was happy to fit us in between previously booked appointments. Ultimately we ended up purchasing and driving home that day! From test drive to financing everyone was very friendly and eager to help. Purchasing from Apple Valley has been by far our easiest and most enjoyable car buying experience.We will certainly be back for our future purchases and will highly recommend to anyone looking for great service and great value! Thank you Apple Valley!

Jeff was extremely friendly and helpful. The team went above and beyond expected to get me into the vehicle I wanted. Love my new car, and would highly recommend other people to come here. Thank you!!

This was our second vehicle purchased at Apple Valley Toyota within the last year. The reason for us buying another Toyota was our excellent experience with Apple Valley and Toyota. They are fair and make the car buying experience as easy as it can be. Toyotas are solid vehicles that you can depend on. Everyone has been nice and they do a great job explaining every process. Ryan did a great job as our salesman. Josh was great helping us with accessories and Rob made the paperwork painless. We highly recommend. Thank you.