user
Stoneland Inc.
11631 Fairgrove Industrial Blvd, Maryland Heights, MO 63043, United States
Appearance
Stoneland Inc.
Comments
TI
Review №1

My experience at Stoneland felt very personalized. I was walked around by a member of their team and shown every piece they had that matched my description of what I wanted. The staff was courteous and informed. Wonderfully done.

Tr
Review №2

Our experience with Stoneland Inc has been wonderful. Abigail has been so kind and helpful. She has great communication with our fabricator to make sure they have everything we need. I would highly recommend using Stoneland inc.

Jo
Review №3

Abigail at Stoneland was extremely supportive in helping me find the ideal granite I wanted. When I saw one slab I liked I was upset because it was on hold for someone else, but she was able to find similar slabs that I liked. She answered my questions and walked me through the process of selection and installation.

Da
Review №4

We had a great experience shopping for natural stone products for our new home at Stoneland. Great service, variety and price. Highly recommend checking them out!

Ca
Review №5

Great selection. Friendly, knowledgeable staff. Give you space and time to look and decide but efficient when you are ready to finalize you choice.

Ja
Review №6

We recently visited Stoneland to choose granite for our kitchen. We had an appointment time and we were greeted promptly and courteously by the sales rep. He showed us various granite choices as we requested and took time to talk to us about our granite choices. We received an email on our selections before we arrived back home. We would be glad to use them again for granite choices. Thank you!

Bi
Review №7

It was great 👍Abigail and Craig I think it was Craig, if not I apologize. They were both very kind and professional. They helped my wife and I a ton, because we had know idea what we were doing LOL. Thank you both so very much!!

Da
Review №8

They have a large selection of slabs to look at. The staff was friendly and very helpful.

Ka
Review №9

I visited during the Covid outbreak and had to schedule an appointment to view the inventory. I was able to schedule online and the process was easy. They were very thorough and informative during the tour and patient as I viewed all options. They were happy to oblige when I requested to come back to view a second and third time before making my decision. They had a wide selection of inventory in my price point.

Ro
Review №10

Lots of beautiful choices in the warehouse. I didn’t feel rushed at all by the friendly, helpful staff. I had time to check things out in my own and was then joined by Kayla, who answered all of my questions and also suggested some options for me. I spoke with Kayla and Craig, both extremely knowledgeable and kind. A great experience.

Co
Review №11

The young that assisted us was very knowledgeable and very helpful. She was also very patient in regards to us wanting to look at additional slabs and see which one we preferred. She also had great suggestions on additional products we were in the market for.

Wa
Review №12

Original Comments ---------------We didnt use Stoneland based on our poor in-store experience. While the staff was knowledgeable and they had a really nice stone selection, the facility itself and subsequent shopping experience was frustrating.The Stoneland rep advised against marble for our application (kitchen counters) and we agreed. After tons of deliberation across many suppliers we found a material at Stoneland that we loved and thought was the one. It was labeled granite. When we engaged the rep about the material, she said it was marble. All of the slabs there of this material were incorrectly marked as granite. We were very disappointed. But the rep then said many customers have had the same reaction when they found out. I was like.....If this is happening to many customers, why dont you just fix the tags? She just smiled, shrugged, and agreed that they probably should... Yeah, perhaps!In addition to this baffling exchange, the material showroom was incredibly poorly lit. The lights were on, but it was just plain dark. See attached photos. We ended up using our phone lights to attempt to see the stone better. How can a showroom be lit like this?Finally, It was a cold day -- their stock room did not seem heated (at least sufficiently). We couldnt see our breath in other suppliers facilities, but we could at Stoneland.Their stone selection WAS nice -- It just wasnt labeled correctly and you couldnt see it! :( Given the numerous granite supplies (dozens!) within a 3-4 mile radius with better lighting and clear labeling, I recommend starting elsewhere.Updated Comments ---------------Props to Stoneland (and added a Star) for promptly reading and actioning my original review.Regarding the lighting -- Suspending the same lighting about 25% below the ceiling would brighten a bit without necessarily adding fixtures.Regarding the tagging/signage -- The signs were OK, it was the individual sticker tags stuck to each slab that were incorrect. Specifically, the dolomite.

Ke
Review №13

Great, personalized help with stone selection.

Re
Review №14

Kayla was amazing! She’s patient and kind and took hertime to help us with our slab selections! I highly recommend her! You can just tell she LOVES her job! Thank you Kayla!Also the slab selection is fabulous! Great place to visit if you are looking for stone!

Th
Review №15

Such a HUGE selection to choose from! (Marble, Granite and Quartz) The staff was so knowledgeable and pleasant to work with! I think I got my 10k steps just perusing around their warehouse!

BR
Review №16

Kayla went out of her way to get all the Slabs to where we could see them and compare. She was awesome. And recommend them for your Counter top needs.

Ju
Review №17

Your saleslady, Kaila Hudson helped us tremendously in picking out our granite. She made some excellent suggestions and even had a slab moved so we could see some of the other slabs available.

Bo
Review №18

The staff was very helpful and the room where the granite slabs were arranged made it very easy to see the different patterns and colors. It was very helpful to be able to see whole slabs so that you could envision it in your own space.

To
Review №19

Everything was great with one exception. They had Six Slabs laid out for us to choose from, and told us we had first dibs. They let another customer put a hold on one of the slabs my wife really wanted.

Fr
Review №20

Stoneland has a large indoor warehouse of stone slabs for viewing. Very helpful staff. They moved slabs to allow picking of just the right slab of the type we selected. Moving 1000 pound slabs is a skill which they demonstrated.

Te
Review №21

Great customer service. Kayla was very knowledgable and made for a quick, painless process.

Ka
Review №22

We were acknowledged as soon as we entered. There were many pieces to choose from. We picked the ones we really liked, and were given samples of each. The person (Im not good at remembering names. Sorry.) who showed us around was pleasant, professional, and courteous. I will return if and when we have another project to do.

Ti
Review №23

The sales team was very patient and knowledgeable. Highly recommend!

je
Review №24

Good experience with knowledgeable people!

La
Review №25

We had great service and received just the right amount of attention from Kayla. Thanks for making this fun!

Ar
Review №26

I enjoyed coming to Stoneland, Kayla was very nice and very helpful, considering 3 separate slabs.Very different yet all 3 very beautiful!!!Thank You Arleen

Ca
Review №27

Great options for stone, and were kind enough to give me a few samples and an umbrella since it was raining buckets outside.

ke
Review №28

Thanks to Craig and Kayla for giving us great (and sufficient) info! Really good experience.

Ni
Review №29

Stoneland has wide set of options for Granite. They were also very helpful during Granite selection process.

Am
Review №30

When we entered the showroom, we were greeted by Craig who helped us to find the granite we were looking for and also welcomed us to walk around the entire warehouse. We ended up choosing an entirely different piece of granite from what we thought we were looking for. Craig then told us that he would contact Granite Busters who would be installing the granite to let them know what we had chosen and also pricing. Our visit was a totally pleasant experience. We would definitely use Stoneland Inc., again.

El
Review №31

The best selection of countertop stones in st louis!

Le
Review №32

I had a wonderful visit! Lots of beautiful granite to choose from! Kayla was fabulous...very smart and helpful! I would highly recommend Stoneland and Kayla!

Ma
Review №33

Very large selection of countertops. Friendly and helpful staff. Would recommend!

Di
Review №34

The workers are so nice and friendly, and they have a large wide selection of Beautiful granite !!

Da
Review №35

Kayla provided excellent customer service in showing us granite samples. Greatly appreciated!

El
Review №36

Craig was so helpful and really made my selection process informative and fun! He had great suggestions, really understood my needs and wants and made sure I was happy with my choice. Thank you Craig!

Ra
Review №37

We met with Craig who did a great job showing my wife and I around the Warehouse and explaining different finishes in the granite.

Te
Review №38

Great experience! Got to see all the pretty granite/quartz/marble in stock. I felt like a kid in a candy store! Craig was extremely knowledgeable and showed me what I was interested in. Thank you!

Gr
Review №39

Huge selection of granite and marble. Tarun was always available to answer any questions as we browsed through the endless options of counter materials.The slabs we found had already been sold, however Tarun looked up the incoming shipments and found a lot of the same granite would be arriving in another week. He also emailed us the pictures of the exact slabs that would be arriving.My wife and I were very pleased with our experience here as we were able to take our time and felt no rush to make our decision as this will be one that we will live with for many years to come.Thanks again Tarun!

Al
Review №40

Great selection. Nice people!

Ly
Review №41

Huge selection of granite and quartz. Greg was extremely helpful! He knew his product and provided excellent service to me. Thank you!

DE
Review №42

Very happy with the great selection. Also Craig Larkin was very informative and accommodating with our selection. I highly recommend Stoneland Inc love our granite and can’t wait to see it in our kitchen. .

Le
Review №43

Very impressed with the products and friendliness of staff. One of the best places I’ve been to on the search for the perfect granite.

Do
Review №44

Very quick and helpful. Have had several great visits here.

An
Review №45

Had a great experience at Stoneland. Made an appointment and they made picking out my Granite very easy. Everyone was wearing a mask and we felt safe.

Lo
Review №46

Great choices, Kaila is very helpful.

To
Review №47

Worked with Craig. Very customer friendly. Took time to answer all the questions we had about granite. Definitely would recommend Stoneland and Craig to others.

no
Review №48

The gentleman that walked me through the warehouse was very helpful and gave good insight to my needs.

Pa
Review №49

Very friendly and helpful. Huge selection.

Sh
Review №50

Office staff nice & I enjoyed going in warehouse by myself to browse. They gave me a pen & board to write on. Found just what I wanted.

T
Review №51

Once again attentive and accommodating! Above and beyond what we expected!

Ti
Review №52

Warehouse was poorly lite and hard to see color. They did give us samples to take home.

Ju
Review №53

Very helpful. Good looking granite.

Me
Review №54

I highly recommend Stoneland. Steve took the time to walk around the showroom with me so I could pick the best color and slab for my kitchen. He was patient with me and understood that this was a major investment and therefore didnt put any pressure on me to make a quick decision. My granite has now been installed and is absolutely beautiful! Thank you to Steve and Stoneland for providing the perfect stone.

Ma
Review №55

Highly recommend Stoneland. We had a great experience working with Muthu and picking out marble slabs for our kitchen and bath. Muthu was very knowledgeable and they had exactly what we wanted.

Sa
Review №56

Large selection and staff was helpful in moving pieces so we could get a better picture to what it will look like in our home.

Ro
Review №57

Great selection and the staff were very helpful!

Me
Review №58

Loved exploring and learned a lot! Thanks for a great experience :)

St
Review №59

Craig is very knowledgeable and helpful when going through the process of choosing the right countertop material! Felt like we were in very good hands, and we learned so much!

Cu
Review №60

Great experience. They where very friendly and helpful. We found exactly what we where looking for.

Sr
Review №61

With the assistance from knowledgeable and friendly staff we found perfect granite and marble for our new house. Excellent selection and wonderful customer service.

Pa
Review №62

Stonenland was of great help during my decision process.Thanks!!!!

Ry
Review №63

A low pressure salesman and large selection of granite made this a very pleasant experience!Also very reasonably priced products.Thanks Ben!

ja
Review №64

Sivangi was awesome to work with-she guided me to the slabs that colors would work in our kitchen .Saved a lot time and getting me to the perfect slab!! Highly recommend

Jo
Review №65

I am very happy with my purchase from Stoneland!! They were all very helpful and patient with me as I searched for the perfect granite to put in my kitchen. I love the stone I picked and it looks fantastic in my kitchen. The price was very affordable and I feel they did a wonderful job accommodating me.

Ch
Review №66

Kaila was very helpful!

Da
Review №67

Drew was helpful without being in your face. Great experience!

Be
Review №68

Always taken great care of by the staff! They bend over backwards to accommodate me and my clients!

Ne
Review №69

Great selection of stone. Well organized and friendly service.

ne
Review №70

A lot of choices, friendly faces

Bh
Review №71

Wide range of selection. Very nice environment and excellent customer service. Highly recommend.

Ed
Review №72

Good customer interaction. Better lighting would be helpful

Am
Review №73

Very helpful staff. Thank you!

Ve
Review №74

Great company and people to work with!! Very good valve and quality. Great service also!!

Kr
Review №75

Beautiful slabs and extremely helpful! Great experience

Ev
Review №76

Nice, friendly, promptly helpful staff - even for non direct customers on a presold job through intermediary contractors.

Ch
Review №77

So very helpful and kind! Thank you!

Li
Review №78

Staff was friendly. On comment for improvement is more lighting in the warehouse. It was a cloudy rainy day and difficult to see the coloration

Ka
Review №79

Very helpful!

Ke
Review №80

Great variety and very helpful staff!

Li
Review №81

Beautiful stone selection and super friendly staff!!

Do
Review №82

I would give them 1 star if I could. I have never tried giving my business to a company with such bad customer service. To begin, we went to Stoneland to look at their granite slabs. We found a color that we liked, and asked if they would pull a few of these slabs to the side so that we could pick the stone we liked best. With granite being a natural occuring material, the colors and textures can have a huge variation within the same stone - so we wanted to chose the slab that matched best with our cabinet color. They informed me that they would not be able to do that until the following week - on a Thursday. I took a vacation day to go up there on Thursday because their hours conflict with the typical 9am-5pm day, and they did not have the staff to move the slabs on the weekends. When I got up there on Thursday afternoon, they had pulled aside 1 slab for me that fit the description of what I was looking for. I told the guy I would take it - to which he immediately responds Im sorry, someone has already claimed that slab. I couldnt understand why out of the 15 slabs they had of this color in their inventory, why they would pull aside a slab that was already taken! I asked if any other slabs were pulled aside for us like they had promised, and he told me there was not...but that he could get someone to pull some more aside for me in another WEEK. At this point, I told him we would just take whichever stone he had available in that color. He put one on hold for us, and we contacted our fabricator. Today, my fabricator called me to tell me that Stoneland had NOT put any slabs on hold for us, and that now Stoneland was completely out of the stone color we had selected. DO NOT WASTE YOUR TIME WITH STONELAND. After going around and around in circles with them for 3 straight weeks, we are now back at square one. Global Granite, which is about 10 minutes away from Stoneland, has a much better selection, comparable prices, and much better customer service. I thought I would try and save myself $200 by going to Stoneland, but at this point Global Granites convenience and great customer service wins my business. Still very upset with Stoneland and will not be referring anyone to them in the future.

Li
Review №83

They have a lot to choose from, great options

Ke
Review №84

Very helpful awesome inventory to pick from

De
Review №85

I highly recommend Stoneland to anyone who is looking for a wide variety and selection of beautiful stone.Stonelands strongest aspects are selection and knowledgeable, friendly staff. My fiancé and I worked with Steve katcher. Right from the start it was clear he had both passion and tons of knowledge for his craft. It didnt hurt he was extremely patient and friendly. I tend to over analyze when making permanent decisions, so I applaud his patience.

Re
Review №86

We had a very good experience working with Stoneland, huge collections with wide variety of Granites that suites your budget 👍🏻👍🏻

Ni
Review №87

Very helpful and informative.

As
Review №88

Extremely helpful!

R
Review №89

Great selection!

Information
28 Photos
89 Comments
4.9 Rating
  • Address:11631 Fairgrove Industrial Blvd, Maryland Heights, MO 63043, United States
  • Site:https://stonelandinc.com/?utm_source=gmb
  • Phone:+1 314-291-2700
Categories
  • Granite supplier
  • Marble supplier
  • Natural stone supplier
  • Stone supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–5PM
Similar organizations