Brittany Erickson was the audiologist who tested my hearing and discussed the results with me. She also spent time explaining various types of hearing aids and how they work. My hearing aids are 7 years old, so she pointed out the improvements that have occurred since then.Every question I had was answered to my satisfaction. Brittany and Barb, the receptionist, are both quite friendly. Besides purchasing new hearing aids, I enjoyed the experience at Hearall Hearing Center and highly recommend it.
My entire experience at Hearall Hearing Center was excellent. I didnt have to wait and my options were explained to me. Im looking forward to ordering new hearing aids soon!
I HAVE TRIED 3 TIMES TO GIVE A GREAT REVIEW, BUT IT DISAPPEARS. SO,BRIEFLY--BRITTANY & BARB AT HEARALL HEARING CENTER ARE THE VERY BEST TO GO TO, IF YOU ARE HAVING A HEARING PROBLEM.BARB IS A VERY CONGENIAL & HELPFUL RECEPTIONIST.BRITTANY IS THE AUDIOLOGIST--SOLVED MY PROBLEM & OFFERED SOME GOOD ADVICE.WHEN NEEDED, WILL DEFINITELY RETURN
HEARALL saved the day when I had failure of my left Phonak hearing recently. I was able to walk in and Barb arranged to have Brittany see me after just a few minute wait. She had the parts in stock to fix it right away and insisted on doing a firmware update at the same time. Great service especially for arriving unannounced.
One of my hearing aids stopped working and the other was having issues. When I called Hearall Hearing I got an appointment for the next day at the Mason office. The audiologist was professional and very knowledgeable and determined what the problem was with the aid that was not working and fixed it. She sent the other out for repair and provided me with a loner. They saved the day andI am very grateful.
This is a TRUE hearing clinic. They represent the 5 major brands of hearing aides and look out for your best interest. Many other locations only SELL one brand and have crazy high prices. Highly recommended.
Evaluation process was thorough and provided needed information that was helpful to improve my hearing in a specific way. Highly recommend their services.
Excellent customer care. Britney is a very caring and knowledgeable audiologist.Very interested in what the patient needs/wants.I highly recommend.
Very good customer care. Did not rush the exam and gave adequate status of my hearing (or lack there of). Gave options for future hearing devices. all personnel was very cordial.
I am in my eighties and as might be expected am suffering some hearing loss. I have found the staff at Hearall Hearing Center-Mason to be extremely competent, helpful and extremely efficient in helping me find the most appropriate solutions for my problems.Bob Clark
The staff is very professional and are quite helpful. Can definitely recommend them.
Friendly,helpful, and good at theirb job.
Great staff, very helpful. Knowledgeable of options to take care of my hearing needs.
On time, very professional, easy to deal with and explained everything.Highly recommend!😊
Brittany is very knowledgeable and fixed my problem ASAP.
Dr. Combs is wonderful to work with. She is attentive, really listens to me and has worked harder than any audiologist Ive known to get things just right with my hearing aids. Plus, since I switched to Sound Hearing Care under Dr. Combs care, Im finally wearing hearing aids that fit comfortably and work effectively.
Dr. Combs tested my hearing more in depth than any other Specialist in the past. She explained everything to me and made sure I understood the problems I was having. My new hearing aids work excellent with my iphone. Friends and co-workers are jealous over the features and control that I have using my phone to adjust the hearing aids with changing environments. Its amazing to listen to my phone conversations, music and TV directly to my hearing aids and being able to tune out some or all background noises.
Very pleased with Ms Combs and her staff. All appointments were on time. I was not optimistic that my tinnitus could be effectively treated. Ive been pleased and even a little surprised at how much the tinnitus has been reduced.
I found Dr. Kimberly Combs and her staff to be informative, accommodating, and friendly. I would recommend Sound Hearing Care without reservation, Kimberly explained what to expect, and how the process would unfold as we went along. No high pressure/sell up or sale pitch.
Sound Hearing Care is awesome. Barb receptionist is super friendly & efficient. Dr. Erickson is very personable & genuinely concerned for your best hearing experience. I would highly recommend this Mason office.
Excellent service from a very caring Dr. Combs. Very flexible in accommodating my daughter in college.
Dr. Combs listened to me and skillfully gave me what I wanted. I am very, very pleased with my hearing aids which also have the telecoil feature on the aids and the TV Dek I purchased which allows me to watch TV without the sound on. Thank you. Sincerely, Marilyn Schwieterman
Ive worked with Hearall for over 5 years and they are always very professional and knowledgeable.