I’m very very happy that I came across Airtekk.For the last ten months, my family have been tortured by an attempt to correct a failed stock air suspension repair.Their place of business is impressive. You only see bits and pieces online but in person, it’s a professional site.Great people who love their chosen industry. Isn’t that what any customer wants in a professional?I purchased an air suspension to replace the failed stock on my car. I still need to dial a few things in but they saved me a ton of money.They also do wheels and calipers(?). You see examples of their product all throughout the building. It’s very arty. Should see.I’m very thankful to them.

The worst service I have received from a reputable company in all my experience in the automotive industry. We ordered a BBK from Airtekk. Was told it would take 4-6 weeks. We communicated with Airtekk that we had a deadline to install the kit and we were assured that we would receive it in time. After almost 4 weeks, we were told there was a mistake in the product sold to us but not to worry because it would not delay the process time. We were told we would get a refund for the difference in pricing. I called every week to get updates, and was told everything was on track every single time. I was told that accounting had mailed us a check for the refund. When I call to get tracking information and an eta on the refund (one day after my item was supposed to ship) I was told there was no way I would be receiving my item because of delays and shortages and that they do not ever send checks unless you pay cash(I paid with card). I told the gentlemen on the phone that I was DISAPPOINTED in the false information I had been receiving for over 5 weeks. His response was, Ill go ahead and cancel your order since you seem so upset. After telling him I didnt want the order canceled and that I wished to speak to someone else, he placed me on hold for over 12 minutes & cancelled the order anyway. Now we are being given the runaround and are being told it would take another 40 days. Our order was never in progress even though we were told it was every single week we called. The lack of customer service and empathy for their faults is truly unacceptable.

Worst experience possible, sales team will lie continuously while you have a pending order. Will promise the world but never deliver your parts. Beware.

Great customer service, great price and clean install. I highly recommend these guys.

Literally the best customer service is A1 product is great

Air tekk got me my stage 2 kit a week earlier than they were suppose to for my e64 I called these guys and emailed them multiple times a week and they were very professional. Even when the shipping company damaged my air tank these guys got me a replacement within a day... Thats great service . .... Nick, manny, vinnie and all the other guys I delt with at air tekk ....thanks for a great product and your service.

Airtekk was the most welcoming place to get parts from. You want some of the best quality parts come here highly recommend supporting a local business. Definitely going to be buying bags for my next project car from here!

Not Bad for a small local shop. Nice, Clean showroom & even stairwell areas, just needs a better way of greeting customers!

I started on a stage one kit had no issues then I wanted presets so I upgraded to stage 2+. Very high quality bags. If installed properly you should have no problems just like any other part you would install on your car. Love my Airtekk bags. #TeamAirtekk

Nick helped me through the entire process of buying my air suspension. He was more than happy to give me plenty of information about each stage, compared to other brands and even showed me in person his own car on airtekk suspension. He was more than helpful even when he wasnt at work.

Great Products overall, Great quality parts and the customer service here is fantastic. I have a 2017 challenger RT and Nick explained the different stage kits of airtekk & Installation. He along with other employees there were very professional. Would definitely recommend!

Great team working here. Quality control is through the roof. Amazing customer service and are always ready to help

Bags we ordered from them keep leaking air. after being installed per their instructions. Multiple issues including missing parts for installation. Dont offer a refund after parts are installed even if they dont work properly. highly dissapointed with our purchase.

Nick helped me with ordering bags for my car, made the process super easy, literally did everything for me all I had to do was pay. Will be going to him again for my next car I do for sure! #TeamAirtekk

The struts and all the products were top quality. Absolutely amazing kit and it works like a charm. Ride quality is superb too. I used to run eibach springs and it cornered really well. The car corners just as well if not better. Best air suspension kit out there bar none. had it installed at airtekk headquarters and boy the install was absolutely perfect too. Everything is tucked properly and fitted perfectly. Joel helped me adjust everything just as I wanted from the trunk setup to the controller placement and the camber plate adjustment. Best experience I’ve ever had with a company.

Started by tricking me into buying suspension using high pressure sales tactics. Then it took them over 6 months for me to receive my kit, that was missing parts. Years later, and I still havent received the rest of my kit, which I payed for. The product itself wasnt bad, just horrible salespeople and customer service.Update after Airtekk response; your sales person told me he would give me a discount if I ordered that day, before midnight. Thats what I would call high pressure. Everytime I would try to contact the business, I kept getting who you need to talk to is on vacation. For 6 months I got the same response, until some of my kit arrived, then I had to piece the rest together on my own. One of the worst experiences Ive ever had, dealing with an automotive company.

Great experience there everytime I’ve been there. Nick helped me get my stage 3 set up and walked me through all my questions and was very professional with me and to other customers I’ve seen him deal with. Will definitely be sending anyone Ik that wants bags to them!!

Ordered bags for my husbands nissan 300 zx z 32 rhd. From the moment we ordered till the moment we got them on the car the guys where there to help! Nick was awesome, answered any questions we had and was so helpful. They said 6 weeks, and thats what it took. All over best experience that we have had with ordering parts online. If we bag another car of ours, we will go with them no question!!!

Where do I even start Papa Flurp (Nick) got my car set up right I got my first kit he explained everything to me perfectly he guided me though the whole process he did an amazing job and now I’m upgrading to the stage 2+ Guess who helped me upgrade.... The whole airtekk team is honestly like family I love those guys

I would like to begin by thanking Yul & Manny for helping me out as much as they did throughout my experience and purchase. Yul walked me through the few hiccups I had after installing and also answered the many questions i asked.Thank you for resolving my issue I recently had. That’s what customer service is all about. I applaud the Airtekk team for their effort and ingenuity put towards the Airtekk brand.You need bags #Airtekk

After going thru 3 sets of fenders I decided to contact Lenyx to buy some air bags. He answered the many questions I had because I never had air bags . Good quality stuff too. Will deff purchase from him again. Much love from upstate NY

Really amazing quality products. I would never recommend other brands that cost twice as much. Great customer service as well.

Lenyx and Mario helped me measure for my rims. They also provided me with their stage three air suspension kit over a year ago which I am yet to have a single issue with. Best service and most chill guys around. I recommend them to anyone in the car community.

Airtekk is a very well local known company, i was able to go there and everything was handled accordingly. very happy with my experience with airtekk and now my cars look killer at shows

Very great team. They’ll go out their way to help you. Thank to Manny and the whole team. Much love from Upstate, NY.

I highly recommend Airtekk. I forgot to specify all wheel drive for my coilovers in my order and when I called the staff was super nice. Amoung this they got the info over to the production team and within three weeks I received an email that my coilovers were shipped. About 3 days later I was driving home and seen the ups guy pulling off my street to go across the street. I got home and saw no package or note, so I got in my car to chase the driver down. He was luckily stopped putting packages in some lockers. He gladly checked his truck for me and to my surprise he hands me a box labeled AIRTEKK. My day was made. Thank you!!!

Messed up the tires we ordered from December 2019. They’ve had the wheels back since May 2020. The resolution was to refund 75% of what we paid and they keep 25% for restocking. We spoke to a manager on October 2nd and promised that we would get the money back no later than October 9th. It is October 11th and no sign of the alleged check. This company will keep lying to you and ignore your phone calls.

It’s a pretty cool place

Went in to place a order, customer service was knowledgeable

Where do i begin? This local company seemed promising at first. Very nice instagram pictures and good advertisements on their end. A project i am building i went in store to talk to them about getting the front of my vehicles on bags. They told me in all honesty that it could take 1-3 months maximum. I thought, let me give the business to the local guys. Unfortunately that was a huge mistake. Going on three and a half months now, Ive had to call their office 5 separate times in the last week to get a status update. After speaking with their “production team” he told me they would be willing to refund my purchase, it would take them another 2 months. All i wanted was what i paid for and to be updated on timeframe. This company lacks empathy for their customers, no compassion and no care about getting back to their customers to fill them in on details. I would recommend taking your money elsewhere

Definitely best customer service. The best part about them is their suspension kits, excellent prices, there bags are so smooth and great quality. Thanks a lot you guys!!!

The worse service ever. I bought a set of wheels from this company in dec. They informed me 6 to 8 weeks before delivery. After no calls no feed back and 5 months later they provided me with a tracking number but still didnt ship the still didnt ship my wheels out. Please do not do business or purchase anything from this company.......

Amazing guys helped me out with any questions i had. car was stuck at auction but got me through process to manual use air suspension so i could home. definitely recommend

Best air ride quality and best customer service. I been and talked to numerous other air ride companies and they were not helpful at all. Airtekk parts are top notch quality. I would highly recommend them to anyone for any custom auto work or parts.

Great knowledgable staff at Airtekk! They know how to get your vehicle fixed fast with the right parts!

Best air ride system ever. Mario knows everything about it.smooth and performance and best price.what else can you ask for...

Theses guys did a great job at fixing my air! I’ll recommend them to anyone!

Excellent place to bag your car. Just ask for Manny.

Finally a air suspension business who treats customers like people and not a quick paycheck. I talked to numerous other air ride companies and they were not helpful at all and want to charge crazy prices and take weeks to install. Airtekk parts are top notch quality and had my car bagged in a few days, with custom parts, too. Mario actually showed my the parts that he was installing and showed me the custom camber plates he made for my car. Cool guy. I would highly recommend them to anyone for any custom auto work or parts. Best air ride quality and best customer service. They probably could bag any car. Airtekk three thumbs up!

This place saved my life from myy being stranded 😂 they got good and fast workers, their patient with all the questions you ask and will provide accurate answers. They work with you to get you what you need the best way possible.

Upon my several years of knowing the crew over at Airtekk Ive always been treated like family..The amount of quality service from this establishment has been to say the least, the best Ive ever encountered..I know that when I take any of my vehicles there I will receive superb work, that I trust will last for years...I wish I could give this place more stars...always a satisfied customer when I leave Airtekk..

Airtekk one of the best airlift suspensions all around great service and shipping was fast above all love the ride is amazing thank u guys

Literally the worst trash I’ve ever thrown into my car. Machined horribly. Had to call repeatedly to get it straightened out. Asked for camber plates. Didn’t happen, sent out ones for the wrong car and toldMe to bend them into the strut towers. Never been happier to put a set of coilovers back in. Avoid at all costs.

Manny at airtekk is an absolute saint. He was extremely knowledgeable and patient with all my questions. He handled a measuring mistake that I made when placing my order. He fixed everything in a fast manner and I cant Express how happy I am. The product itself is absolutely amazing and have zero complaints. Would give them 10 stars if it was an option. Keep up the good work. Highly recommended for anyone with air ride needs. A+++

Horrible service,it has been a year and I just got the parts and every time I call,Mario is either busy or out of state. What kind of service is this?like really a year plus and still nothing. Dont get fooled by this company.

Great bunch of guys! Helped me out to get fittings needed for my air plumbing.

I had spoken with manny, I told him exactly what I needed and he pointed me in the right direction thanks to him, I have the exact management set upWould definitely continue my business with them in the near future and highly recommend them

Went to Mario and he was a great help. I had a front spring on my coilover crack. I told Mario what I wanted to do and he gave me front and rear springs. I love the new spring rates and the way it handles. Mario knows what hes talking about and such a good guy. Ill definitely be coming here for all my suspension needs. Go check out Mario at airtekk

Absolute worst company I have ever dealt with.I purchased an air suspension kit which came with the wrong mounting hardware. Struggled to get in contact with the company for months and finally got a hold of someone, they said they sent out the correct parts which took another few weeks. Once they got here they were still the wrong parts, I once again tried to follow up with them for months and tons of messages only to be ignored and they even blocked me from their Instagram account! To this day I am still blocked. I had to cut my losses, I went and purchased an air suspension kit from PBM which was a very smooth process and straight forward install. I have never left a review before this because that is how strongly I feel about how terrible this company is. Every person I see that mentions airtekk I tell them to jump ship before it’s too late and find a different route.

Ordered my bags from airtekk. Custom made to fit my coilovers, turned out amazing with a lot of help from their awesome customer service, got treated like family. Their engineer knows what they’re doing. 10/10 would recommend!

Great customer service, great product. Love my air ride car rides so great.

Mario and his team are the best at what they do.

Ordered my front struts from here . Great customer service always responded to my questions!

Takes 3 to 4 weeks for struts to show up but the air lift management .I’ll be there with in the week I guess cause it’s being Custom made idk but after having it for two months of driving I hit a pot hole and sound like a tire popped meanwhile it was the air bag in the rear . And this is a picture of my first bag the 2nd bag I payed $225 they told me it’s my fault only had that for a week Never again will I buy something from here I’m sorry guys . No wonder it’s a 1 yr warranty

Had nothing but great service from Airtekk. Mario is such a kind and humble person when it came to help bagging my car. Ive done work with them for about 3 years now from when I first bagged my Nissan Pathfinder. Nobody was willing to touch it being that it was such an old truck. But Airtekk helped my dreams become a reality. I had an issue one time where my compressor crapped out. I called Mario and explained the situation, he helped me with getting my air ride back up and running and always helps you out. Definitely bringing my new car here for some air ride goodies.

Absolutely appalling customer service thats been more of a disservice than anything. From repeated accusations of a bad install to sending me the same incorrect parts, these guys are incompetent. Selling a full, vehicle specific kit that theyve done no testing on, expecting the consumer to unknowingly test their bag setup for them. These guys should not be in the industry. They dont have the heart for it.

Bad Service waiting almost 2 months now for my suspension and being told everytime I call it’s going to be here next week and still nothing. Wouldn’t recommend to anyone.

The best shop

One of the worst companys to ever do business with..if you want things messed up or you wanna be treated poorly this is the place to go. Very fake

Horrible customer service, No kind of response from anyone

Horrible fitment. Its like they released bags for a car they didnt even test fit. Buyer Beware!

Manny helped with all my questions and concerns!

It’s been 10 weeks still no air struts, they said it shipped but couldn’t send me tracking information at all, makes no sense, wouldn’t recommend this company to anyone at all, very unprofessional

No good, never answer the phone. lies, hidden price then they say.

Stay away, a guy name mario will steal your money and pretend to buy the air kit but lie and give you a used kit and take your money, leaving you with lots of problems later on.

The worse