8/26/21 Update: Another outstanding desert and now wonderful tables with ample shade. Love this place! Try the strawberry Dole, super yummy!08/13/21 Update: Prompt reply with happy news of tables. We loved the ice cream and will be back to try out the new tables!08/12/21 Great ice cream but very sad that they have zero seating. Not even outside.
We love it here! Best sundae ice cream stand in Toledo. Quality and prices match up perfectly. They did have tables before covid, they dont anymore so plan to eat in your car or trunk.
The ice cream is delicious, obviously. The red lights make the building an eyesore though. I heard they used to have blue and white lights and penguin cut outs. I would love to see them bring back that motif.
Great customer service, big portions, and super smooth soft serve. Served in Styrofoam so it stays cold and doesnt melt.Would have been 5 stars, but their peanut butter shake recipe has so much peanut butter that the shake I got wasnt really even cold. It was wonderfully peanut buttery, but it was more like eating whipped peanut butter than drinking a shake. Also, there wasnt anywhere to sit in front of the shop. Maybe because of COVID?
I love their seasonal treats! Apple cider float is delicious! Lots of carmel 😋
It has changed a lot since last time we were there, maybe last summer. My daughter and I frequented quite a bit. But recently we went and werent even able to eat the chili dogs like we used to. And although she loves her ice cream, she wasnt happy with this ice cream. We were pleased several times in the past but its just not the same! Very displeased. Im sorry but just being honest.
Dole whip is great, love the weekly different flavors. My son lost his tooth this last visit and the young lady was great with water and extra napkins. We always have a pleasant experience.
Small lot and very little seating, but theyve got great ice cream. Love that they have a special little sundae for dogs!
Love it! Been going here since I was a kid and it still pushes great service and product! Will keep bringing my son here.
Great location close to parks. Good selection of fun treats for everyone. Fast, friendly service.
Been there twice and very disappointed. Got a mint chocolate chip shake that tasted disgusting. Cant remember the other item I got but either way it was pretty nasty as well. Definitely wont go back.
Messed up our order but they did fix it. And their mint ice-cream tastes like chemicals. Their hot dogs and pretzels were good though.
Love this place. Friendly staff, great service, yummy ice cream, & some for the pups too!
Great ice cream I can never just get a small large only
Same great soft serve place I remember as a kid growing up here in the 50s - 60.Where I invented the peanut butter milk skake.They just sold you a milkshake back then so I took my own jar of peanut butter and bag it is still on the menu.I should got a patent for it I would be rich. LOL
Friendly staff, Great service and the food and ice cream are top knotch. Bonus points for the Smurf icecream.
Great ice cream shop for family and they have dog treats for furbaby to.
A huge assortment of flavors and styles to accommodate any groups needs. Safety conscious and well organized as well.
Friendly and efficient staff. Love the Dole whip of the week.
All employees wete very friendly and professional, great ice cream!
Worth the bike ride. Friendly girl at window. Ice cream was wonderful
Huge selection of ice cream, sundaes and slushies. They have a decent food selection as well. Always a great experience.
Good flavors and good prices, just no real place to sit.
We live dangerously close to this wonderful establishment. Love coming here for their excellent service, ice cream, and prices.
One of the best ice cream places I know with amazing dole whip, and smurf ice cream. Has a variety of other flavors that you have to try!
Was really good!
Great little place! Lots of menu choices and good prices.
Our server, Hailey, was so pleasant and efficient!
Went looking for a good local ice cream place and this was it!
Good icecream 🍦
Our favorite summer stop! The staff is so friendly, the menu option is quite large, and the price is right. We love this place.
The best selection of snacks, frozen treats and sweet drinks around. Everything is delicious and the prices are great. We drive past other ice cream shops to go here. You wont be disappointed!
Best ice cream
Good selections and fair prices.
Always a great stop for ice cream!
Go there twice a week at least cause its in walking distance and I cant think of a time they havent messed at least one thing up or forgot something. Im sure its a lot of those girls first jobs so it excusable to an extent but it just gets frustrating. Quality went down and the prices went up with the new owners but its very nostalgic since Ive been going there my whole life. Glad its still there! But consider making the trip to Perrysburg if youve got the time.
Awesome old feel ice cream stand. Awesome prices also.
Love this place. Great ice cream and very friendly staff
I come here at least 2 times a week, and sometimes even more. Every single time that we come here they mess up our order. Like there has not been one time that it was either made with a different kind of ice cream than we asked for, or there are only half of the toppings in it that are listed on the menu for the sundae. I get the same thing every time and it’s always missing at least one thing or the other. I really love how close this place is to my house so we keep going, but I’m really getting tired of spending $10 every time for my order to be wrong. I got the Tropicana tornado today and asked for extra banana in which it only had coconut, the ice cream and literally 3 slices of banana on it. Super disappointing honestly because I have given it so many tries and spent so much money here 😕
It has amazing ice cream and great service. I would recommend it to anyone. I ordered the chocolate milkshake and it has been the best milkshake I have ever had. The employees were friendly and I received my order quickly. I have never ever had a bad experience there.
Great service they accept cash or card the ice cream is great! They have a huge menu! The business hours are long at least on weekends. I love taking the kids and our dog here! Prices are reasonable and great serving sizes
The ice cream was very creamy and smooth. It also had a lot of flavor
Love this place! Great options and great prices.
Great ice cream as always and smart and easy to follow COVID safety plan! Family friendly too
As good as I remembered it as a kid 50 years ago!
Great menu selections, a little slow on the service today, but we will be back!
Strawberry shake is just strawberry syrup no strawberrys.... Pineapple shake does get you actual pineapples though.
Pretty good. Kinda slow with the orders but they were good.
Absolutely wonderful large portions friendly service great ice cream
The customer service at this place is always fantastic. They are always smiling no matter how hot or busy they are. The ice cream is pretty good too. They have quite a selection to choose from too. If you have a sweet tooth on a hot day, then I would strongly recommend you visit this place
Too much money, must be because of being in maumee. Wont spend money there again.
Friendly staff and great ice cream and snacks.
Traditional summer evening family treat. Making perfect memories with perfect creamy choices. Gotta go there!
Great variaty. Portions and prices are perfect!
THIEVES. THIEVES. THIEVES.I’d give zero stars if i could, however, google won’t let me :) Stole not one, but TWO original Frozen bubble tea recipes from Balance Pan Asian Grille, i don’t know about you but I’d rather give my money to the honest creative people, rather than the thieves at this place.
I have gone to Penguin Palace since I was a child 30 yrs+. Great icecream, great service served with a smile. I would recommend it to everyone!!
Ok so, I love the community ice cream shops around town, but this time at penguin place, I am slightly disappointed. I got a blue moon sundae, and it was fine at first. (A little less marshmallow sauce than expected) Then in about the middle I find some MINT ice cream, it really put me off. Lastly, teach your employees how to work the candy coating. This is the second time they have messed this up ( once I got a cone with candy coating). This time, I found a SLAB of candy coating and sprinkles. It was gross. So not coming back for a little while. 😩
My wife and I each got a Carmel Royal sundae. They had vanilla ice cream, whip cream, and pecan nuts. The problem was they only had about a tablespoon of Carmel.Wont be going back.
We love the new, updated Penguin Palace. Even though the line was long, it moved quickly. The staff was friendly, and the selection was very good.
Friendly service great soft serve menu!
Always great, fun to support local
Smurf cone still rules the day. Custom shakes. Variety. Ice cream. Whats mot to love.
I cannot say enough about this place. Wonderful items for whatever you are in the mood for!!
We love this place. Been coming here my entire life. :) And now I bring my kids.
So many awesome soft serve flavor choices, unfortunately I personally did not like the Cherry dip. But dont let that stop you!
Emma made my sundae perfectly!
Very clean place, very polite and helpful young kids working there.
Always friendly service. Great ice cream too.
Great ice cream shop. Nice workers.
I have been coming here since I was young and thats the only reason I keep coming back. The speed of service this summer has been god awful. Not just once or I wouldnt complain. It has been every single time. I waited in line for at least a half hour this visit and there was only a handful of people in front of me.
Great place, in the suburbs of maumee! Well worth it if you have little ones. Very quiet as well!
Horrible experience. Several things.1.) The workers were extremely selfish and non attentive, while also putting the customer last.2.) I sat with my family in the 100 degree heat waiting in line when two St. John’s young men proceeded to the front of the line and talked to a young attractive worker named lily. I sat and waited for 30 minutes. YES. 30 MINUTES. Waiting to order.3.) she then gave the two kids free ice cream while I had to pay. She even had the audacity to ask for a tip.4.) the ice cream was delicious and refreshing after My family and I sat in the heat wave boiling.
Great menu, delicious food, drinks and frozen treats.
Penguin Palace is a great place for ice cream, I go there every day in the summer and plan to be the first to the delicious ice cream this year!!!😊😁❤️
Great spot to stop for ice cream on a summer day. Usually busy but they move pretty quickly. Wide variety of options.
Great ICE CREAM.
Friendly staff, great ice cream.
Good soft serve ice cream, great hot fudge, new owners really clean the place up!
Super cute place, have been waiting to check it out, went yesterday and was disappointed. Waiting in the line for 20 min only to be told the line was closed after waiting, after asking the employee at the other line. (they had just served someone from the line before us, and there was no line closed sign, employees walking past constantly). Sister ordered a smores flurry. It was a twist soft serve topped with cinnamon toast crunch cereal. Thats it. No marshmallows, chocolate pieces, nutthin. Very disappointed. Need adults working because they were very inefficient and impolite.
The Bees knees for hand crafted ice cream!
The ice cream we bought was very good not too busy, we got in and out with no problem. The double peanut butter delight was fantastic!!!
Great local ice cream shop right on River Road in Maumee. The shakes are fantastic!
I only went there because my amazing niece, who was visiting OH from out of state, wanted a Smurf ice cream cone. I do not eat soft, cold yogurt!!! 😝
The staff is very friendly and service is quick.
One of our favorite ice cream spots! We go there for the Smurf ice cream and the Nemo. Have been there so many times and never had a bad experience!
Nothing like coney dogs and ice cream....very engaging workers. Every neighborhood needs a penguin palace.
Good ice cream.
Been going for ice cream since 1976! Great service and ice cream!
Best local ice cream shop! Their tornados are amazing
Great service! Great ice cream!
Always a good place to get delicious soft serve ice cream. From their Smurf Sundae to their Dreamcycle shake nothing is a bad choice.
My go-to place for Dole Whip ice cream 🍦 😋
The service was amazing!!! Love the Buck family! Keep up the great work!!!!
Creamiest soft serve ice cream.
Great little neighborhood place.
Friendly staff, lots of selections, reasonable prices; unfortunately the flavors are in line with the pricing
Clever unique my kids loved it
Best icecream place in town
Awesome place awesome ice cream awesome staff