They did a fantastic job getting a hard-to-find book, and their price was fair. Even when there were a few hiccups out of their control, they still went above and beyond to provide excellent customer service and followed up with updates on my item and delivery status. I am grateful for all their effort and recommend supporting their business.
This store and the service- AMAZING. I came across this store by accident after Amazon did not have a book I wanted. This store is a gem and I will continue to purchase books and accessories from here. The books arrived very quickly. The customer service (because I purchased two of the same books by accident) was not only a real person helping me but just so appreciative and helpful. I highly recommend purchasing books from this store.
Wow! My first visit to Afriware since the pandemic. While I enjoyed and appreciated the ‘shop & drop’ option offered by the owner, there’s nothing like being in the actual store. Shopping while surrounded by the aromas of incense, oils and the vibes of the music and conversation makes for a real experience. I found all items I was looking for and new exciting products. Really cool and community oriented that Afriware showcases and supports local vendors. I bought a handmade candle with Kemet artwork for my sister’s birthday. She loved it! Be sure to visit the store as Nzingha is adhering to all CDC COVID requirements. To ensure a safe shopping experience. Peace & Blessings.
The owner and staff of AfriWare Books are truly some of very best! They all really go out of their way to connect with customers in ways that I have never experienced with other bookstores. When I first ordered books from them and had a question about my order, the owner replied with such positivity and genuine desire to help with anything, remarking that she, too, could relate to the excitement and anticipation of the getting the latest Nnedi Okorafor book to read. In all my interactions with the owner and with the staff, I come away feeling that they really love what they do, and are genuinely excited to connect people with great books. I cant recommend buying from this bookstore enough- the excellent books and wonderful people make AfriWare Books one of the very best.
Excellent customer service. There was some confusion regarding an order (my end not theirs), so I sent them an email. The issue was immediately resolved, and I couldnt be happier. Would highly recommend.
A wonderful book store with great service and content. The owner is extremely knowledgeable and passionate about African-American culture. Highest recommendation
Theyre just plain rude here..
Ordered a hard-to-find book from their online shop and it shipped right away!
They were able to special order a book for me. Kind service, fast shipping. Highly recommend for supporting local shops!
We had an absolutely wonderful experience working with AfriWare Books Co. We had a very large order that we needed within a tight timeframe for our District and everything went very smoothly. We look forward to working again with AfriWare Books Co. in the future!
Ive been a customer for a while now. Normally I have books shipped to Tx. Very impressed with the customer service and professionalism.
I really enjoyed it. There was a Kwanzaa celebration with drummers, spoke word, a singer and a speaker. This was a special occasion, so it doesnt happen every time.On regular occasions, the staff is knowledgeable, courteous, and helpful. It has small sections for art, jewelry, t-shirts and beauty products I addition to the large selection of books.
This culture diamond is packed with books, gifts, skin care products, tee shirts, jewelry, and so much African pride. I browsed for an hour and still had just scratched the surface of all this business has to offer.On top of a great bookstore, the owner is socially conscious and regularly schedules great guest speakers for educational enrichment of her customers. I have attended several events and always walked away with more knowledge than I had when I entered.The owner has taken her business to a new level. Not only providing products but creating a space for gatherings that promote unity, community, and pride.Thank you for all you do.
Did an amazing job getting the order out to me in time despite massive hikes in orders and delays caused by COVID. Great business to buy from.
EXTRAORDINARY COLLECTION OF AFRICAN AMERICAN BOOKS AND MEMORABILIA...WELL WORTH THE TRIP!
The best African centered bookstore in the Chicago area. Its also a cultural center, & has speakers, authors, & products beyond books. Plus theyre very nice.
Hello. I ordered 2 separate orders close to a month ago and I haven’t heard anything to the status of those items. I have sent emails to no avail. I want tosupport this business but this is beyond unprofessional.
I just wish they had a storefront or their own building. Other than that this bookstore is well stocked and the owner and workers are all awesome people to interact with.
Im still waiting for part of my order. I received a book I ordered, waiting for two bars of soap.?.?.?
Great organic buys for soaps shampoo oils and candlesand there hair care lines are awsome
Great selection of books and great customer service.
Its an outstanding local bookstore.
Great place with good people wealth of history
Outstanding historical experience so much pride and culture. ✊
The Place too be for African American Attire.
Good place higher leaning.
Great place to shop!!
Great presentation, great selections
Love this bookstore!!!