It’s very hard to find people as honest, hard working, and meticulous as the group at South of the Square. We have been going to them for years, and every time, the results are nothing short of perfect.The rates are low, the work is fantastic, and they are always timely. The only problem is getting an appointment because everybody else loves them just as much!Thank you to the entire team for your many years of help!
I am a repeat customer. Very professional and courteous., they keep you up to date on the progress of your repair. The estimates have been very accurate. I have a 23 old van and they were able to match the color, repair work was great. I would highly recommend them for auto body repairs. Plus it is great to support a local family business.
They are very friendly and attending to your needs.They are always very fair on there pricing. The quality of work is very detailed and beautiful. I have used them over the years and never had one complaint.I tell everyone to go to them . You wont be disappointed.
The South of the Square team was professional and very informative throughout our experience. The job was finished an time, as promised and our truck looks awesome! Shout out to Dave Boyle for guiding us through the process!
They were very professional! They were very easy to work with! I had to drop off my car after hours and pick it up after hours and they made that super easy! They did a fabulous job preparing my car! I highly recommend this business!
I have never had to submit an auto insurance claim and South of the Square made it so easy and painless. They took care of all of the claim matters and I now have my car back as promised. It looks great. Thanks to everyone.
I had my car repaired after a minor accident and cannot say enough good things about my experience! This was my first time having a car repaired from an accident and the whole staff is very friendly and made the process painless. I was continually updated on the progress of the repair and it was completed on time. The workmanship was excellent and my car was returned completely cleaned inside and out- spotless! I highly recommend using South of the Square.
South of the Square is really the best place for any repair work. Very seamless transitions between dropping off my vehicle, a rental and the return. The body work is really beautiful and very friendly staff.
I hit a deer with my brand new Audi A4. Drowsiness it off here outside of business hours. I called first thing Monday morning and they had already had my car in the shop and started looking at it. Dave B was very friendly and kept me up to date on the progress of my car. When I picked up my car it was spotless and Dave took the time to go over the repairs with me. I couldn’t be happier with their work and service.
Wanted to replace the hood. Kyle gave us a detailed estimate. When car was ready, total price was a little less than quoted. Car looks great! Very pleased. Thank you South of the Square Collision Center!
Fourth time repeat customer. Always good service and excellent repairs. Easy process from drop off to pickup including rental car collaboration. Highly recommend!
This shop fixed my car after an auto accident. The car truly looks “like it never happened.” They also dealt with the insurance company and acquiring and returning the rental car. They kept me informed throughout the whole time and the car was finished before the original projected date and time. This is the second time I’ve used them and both experiences were flawless.
Since moving to Medina this past winter, we have used South of the Square twice for minor body work. Their prices were fair. The communication between the staff and us was excellent. Both jobs were completed when they quoted and the work was impeccable. They have all our future work.
I brought my car in after an accident and every service member I spoke with from my first phone call to when I picked up my vehicle was kind, helpful and professional! They made a stressful situation as easy and seamless as it could have been. They were thorough and when I picked my car up I was blown away by the work done. I definitely will be coming back for any body work in the future and will definitely recommend this business to anyone I know who needs them! Thank you so much, Im so impressed and grateful for my experience with you guys!
Had them repair back on my Rav after being rear ended. Service was done quickly but very professional and looks brand new. Will highly recommend.
They gave us awesome customer service. They did a excellent job repairing both of our bumpers it doesn’t even look like it’s been in a accident before. Great job guys!
Beyond professional, excellent and prompt service. Great communication the entire time.
This was our first time using South of the Square Collision Center in North Ridgeville! We had a great experience with the staff and our vehicle looked amazing after the repair was done! I highly recommend them!
We went through insurance but south of the square was very friendly, accommodating and got the work done sooner than expected!! This is our second time using them, we will definitely come back.
I went in after hitting a deer and my front of the car was completely busted. They took my car for about two weeks and spent the time repairing it and upon receiving it today it looks great. They were even able to get out a majority of bumps and scratches on my car from prior incidents.
Had my Jeep fixed here, great experience. They provided text updates so I knew what was going on without having to call. Work was completed timely and looks great.
I brought my RV in to see about getting some back door damage and a slight dent on one side repaired (I had backed into a tree trunk, and a deer had run into the RV while it was parked). One week later, the body work was done and it looked fantastic. The staff were all friendly, skillful and efficient; I’ll definitely be recommending their services.
Outstanding work, communication and customer service. They are real professionals and pleasant to work with. They have a customer for life. Our family will use them for everything and all services that they perform. A hearty thanks to all.
I took my vehicle to South of The Square after I got rear ended. The work they did was great and the customer service was outstanding. I did hear some rattling driving it home so I called the next day, they drove out to my place of work, picked up my car and fixed it while I was working! Very satisfied with their service!
I had body work done on my vehicle after a minor accident. Not only did they do an excellent repair, they cleaned out the inside of my car. The car look like new. Everyone I encountered was very friendly and professional. I could not of asked for better service, they will have my business when needed in the future and I highly recommend.
Great experience, I was rear ended earlier this year and had damage on my bumper, Jim was incredibly helpful. I wasn’t sure where to go, I called and he directed me to the right parking lot. He came out right away and got my information and took pictures of my car. I had never had an accident before and he guided me through the whole process. He passed on the images to my insurance and provided the quote for repairing it. Super nice guy!
Very professional and quick service. Needed the car back by Thursday and they had it done by Tuesday. We will continue to use their services in the future and recommend South of the Square for any auto needs!
Had to wait a few days to get my truck into the shop but worth the wait. Had a previous car accident taken care of here and they did an outstanding job. This time was no different truck looks perfect. If needed body work done again this is the place I would chose.
I recently had my front bumper repaired. From the first phone call to car pick up, the whole experience was flawless. Everyone that I talked to was friendly and professional. They coordinated with my insurance company to process all the paperwork. The process was as smooth as possible. I highly recommend them for body work.
South of the Square Collision Center was recommended after I hit a deer early one morning. From the very first phone call, they were so friendly and informative. They scheduled the rental car and had it waiting for me when I dropped off my vehicle. They made the entire process smooth and stress free. Everyone I spoke to was extremely professional and courteous. I highly recommend.
They fixed our car after we got into an accident and they did very good!! You cant even tell that we got into one! Absolutely love the work they did on our kia!!
One of the most wonderful experiences I’ve had! I was absolutely shocked (in a good way) to get my car back in perfect shape AND cleaned (inside AND out!) I definitely recommend South of the Square Collision to anyone in need of repairs.
This company is by far the best. Hands down.... They have done everything from scheduling a rental car too putting in the up most work hours to make sure my car was fixed. They gave me the reassurance I needed. I would STRONGLY recommend this company for anything.Thank you so much for the awesome work youve done. I cant be more gratefulBefore and after pictures
I highly recommend. Professional and quality repair.
Amazing staff & amazing work! Chris Fascione did an outstanding job!!!! He exceeded my expectations. Thrilled with the work... my car was also VERY clean. Work was done in a professional and timely manner! Customer for life!
Quality of work is impeccable, very reasonably priced & excellent customer service. I highly recommend them and will be back if the need arises.
Jim Campbell was very personal and professional. He made the entire experience very easy. My car came back looking like it just came off the dealers showroom floor. It looked amazing.
Unfortunately, weve had a few occasions to visit them but when we do they always do a great job.
This recent deer hit was actually the second time this year (appropriate for 2020 right?) that we had the Yukon into South of the Square. Last winter we got t-boned in an intersection. In both instances we were not disappointed in the quality of the repair work, the professionalism and knowledge of staff and the level of communication throughout. They even make the rental car thing super easy. Dealing with my insurance company was not a problem because among other things my company knew all about South of the Square as they had dealt with them many times.
An exceptional experience. Our estimator was efficient and met with us twice to discuss the work. The body work was exceptional, not only the quality but also the timeliness.
South of the Square was recommended to me for repairs. I was of course skeptical being the first time there. Let me say it was well worth the chance and if needed a good body shop again they will get my business. Very professional and made the process simple. My truck was good as new when I picked it up. The inside was even cleaned. Thanks crew for a job well done.
They are a great place to deal with and everyone is extremely nice and polite. They handled everything and explained how to return rental car and everything. When my car went in the front end was smashed in pretty bad but as you can see the work was excellent. Would definitely recommend them and will use again if I need auto body repairs
I just drove by there today. My dad got his car repaired there in 2017. They did a get job it looked just like it did when he bought the car new in 2016.
Second time Ive needed to bring a vehicle to South of the Square. Both times the work was quality and completed in the time allocated. No surprises!
Once again Fantastic job done on my wifes car. They always go above and beyond. Wont use anyone else.
The work done on my car was done on time and did a great job on detailing my car. I also want to say that Ashley who I spoke to a couple times had great customer service.
They do great work! The front staff are very nice and know body work inside and out. I requemend them to anyone who want excellent work.
Ive been to this body shop twice, first time was a total loss, which they got to fairly quickly, moving my claim along fast and smoothly, the second was deer related, causing dmg to my front passenger headlight and bumper, they were a bit busy at the time of my incident, so it took a week to get it into the shop, but, they quoted me three days for the repair, I dropped it off a day early on Monday afternoon, they started on it Tuesday morning, and were done with my truck by Thursday afternoon, I picked it up right after they were done detailing it, looks just like factory new.
They promised I would receive my vehicle on Friday afternoon but it was ready on Thursday Woot!! I was very pleased with their work & would definitely use them again if need & happily recommend others to South Of the Square!!
Minus the insurance wait, which wasn’t their fault, they handled everything professionally and in a timely manner. Even went an extra step by letting me know why my check engine light was on even tho that wasn’t part of the insurance scope of work approved. I’ll definitely use them again if the situation occurs.
I will only go to South of the Square in Medina when my car needs body work. They do high quality work! Everyone there is so friendly and helpful. They keep you informed
I take our company vehicles to South Of The Square for body repairs when they occur and hands down they are the most customer focused repair shop Ive ever dealt with. They treat every customer with equal respect and courtesy. Youll see everything from custom vehicles, to Ford Lightning pick ups, high end imports, everyday joe daily drivers, work trucks, you name it sitting in their lot being worked on.The staff is friendly and polite. The manager even drove me back to work in his personal truck once because I dropped a truck off and didnt have a ride back. And on top of all of that they detail each vehicle before they send it back to the owner so it leaves in better condition than how it came in.Overall this is a great place to take your vehicle when it needs fixed up.
The whole process of having our car fixed was easy, from the initial inspection to the completion of the body work! Customer service was excellent and the workmanship on the vehicle was perfect. We definitely will take our cars here for repairs!
Unfortunately we’ve had to use a collision center three times in the last year.....FORTUNATELY it has been South of the Square each time.Very easy to work with, keep you informed constantly and love the condition my cars have been returned to me.
South of the Square did a phenomenal job on my car! After being side swiped I ended up needing a good amount of work done. The parts needed ended up being back ordered for about a month (not their fault, but GM’s) and SOTS always kept me in the loop with how things were progressing. The paint job makes my car look like it did the day I bought it! They also went above and beyond and detailed the interior, did an alignment, and gave it a car wash. Can’t say enough good things about the services done!
The collision repair was excellent. The customer service was top notch. The car interior was cleaned incredibly well . Very pleased with our experience!
Quick and reliable, Awesome customer service!! They just have a great system and are always there to help with any questions. They keep you updated on repairs and they even cleaned the inside of the my vehicle.
The work was awesome they have done several jobs for us. Work is always timely and high quality. They are busy so there was a bit of a wait to get in but it is worth it to wait for high quality. Also was able to pick up after hours using lock box and social distancing. Great job.
I recently got into my first accident and south of the square repaired my vehicle, EXCEEDING my expectations. The repair was done timely and my vehicle was as clean as a brand new car.. they even detailed the inside. I would recommended to anyone needing some work done. Thank you!!
Had a great experience with South of The Square Collision. They walked me through the process, contacted my insurance and had all the estimates ready for me. When the were done with the work, they let me drop off my rental car and contacted the rental car company for me and had them pick it up. Extremely professional, courteous, very thorough and communicative. I highly recommend if you are in need of body work. We have gone to South of The Square a few times and each time has been top notch.
I recently hit a deer going approximately 55 mph in my 2018 GMC Sierra. South Of The Square did an excellent job making all the repairs. The staff was very friendly and helped me along every step of the way.
I hit a deer one morning on my way to work. South of the Square Collision walked me through the whole process of fixing my car. From getting an estimate and turning it in to my insurance company to keeping me updated on the progress of the repairs, they made it a simple (and painless) process. And once they discovered more damage than was in the original estimate, they contacted me and also my insurance company directly to let them know about the difference. I could not have asked for a better experience. They even cleaned the interior of my car and made is shine like a new penny. Thank you!
South of the Square did a great job with my vehicle after a deer collision. They did their best to work with the insurance company on an accurate estimate and their work was quality. Any issues that I had were dealt with thoroughly and the car was detailed inside and out before it was returned to me. I would certainly recommend their quality of work and thorough attention to detail.
I have had my Honda CRV in the shop twice, Honda CRX 2 times, the Honda Fit once, and my Buick Escape twice was in for repairs . Only once was due to an accident that was my fault. I obviously had some bad luck but the work done by this company and the customer service was excellent.My last visit has planted a doubt about any further recommendations or my returning for work on my vehicles. When my Buick was in 6 months ago a trunk cover was not put back on my car. I did not discover the problem until 6 months later and thought it was put in the garbage by South of the Square, and purchased a new one from the dealer.I hit a sign and damaged a mirror. South of the Square was my first and only choice for the work, While talking to their estimator I joked about not loosing my trunk cover. I was told a person remembered my missing part. My estimator told me management agreed to pay me for the missing part. Two months later I am getting sorry from the estimator and no check in the mail.It is a shame this company that I thought was excellent an recommended has become a company that I doubt I will use in the future
They were outstanding to deal with. Brandon called to tell me that he didnt like the way the paint came out, and so he wanted to quickly fix it so it was perfect. It was nice to hear that their quality was of the utmost importance. In addition, the car was detailed so it looked great coming out. First time experience for me, and Id 100% go back if needed. Very impressive.
South of the Square provided excellent repairs and professional service for my 2016 Acura. Not only did they make the process extremely smooth, but my car was detailed to perfection when I received it back. My car was like-new, spotless and they worked around my busy schedule to make drop-off and pick-up a breeze. I highly recommend them to anyone!
I highly recommend them! They were extremely thorough and went over not just the body but all the mechanical features too. They would not release my vehicle until they were satisfied they had fixed everything. They were also very nice, easy to work with and were able to communicate with them and receive updates through text messages. Extremely efficient and convenient! Vehicle looks great too! Thank you!!
South of the square is wonderful. They work directly with my insurance company and do great work. I highly reccomend them!
All around great and efficient service. Estimate was free and the individual I worked with was upfront and honest about potential issue that are common with my repair so there would be no sticker shock later on. In the end my car looks great and ended up costing exactly what I was estimated.Added bonus, they cleaned the entire inside and outside of my vehicle which is nice to see after spending a heavy junk of change.
My husband dented my car and made an appointment with South of the Square to have the damage fixed. S of S had previously repaired my car beautifully after a hit and run in a parking lot. They, and we, are quite busy this time of year and the repair was scheduled for 3 weeks from the latest incident. In the meantime, Ohio weather hit. My black SUV was covered in road slime. Husband wanted me to go through my usual automated car wash, but I was afraid that the brushes would cause further damage. To settle the issue, we stopped in to S of S to ask their opinion. Not only did they agree with ME that an automated car wash was not a good idea (!) BUT THEY ALSO OFFERED TO HAND WASH MY CAR ON THE SPOT - FOR FREE !!!!! They took time out of their busy day to remove the grime and left me with a clean car. What wonderful customer service! Friendly staff, excellent workmanship, great customer service, reasonable prices....What more could anyone ask of a business?!?!? Thank you, South of the Square. You have our business for life.
I would like to give a Big Shout out to this professional collision and repair company that provides exceptional customer service, quality, and punctuality. Its never pleasant to be without your car, no matter the circumstances. This team coordinate the rental, negotiates with insurances, makes the process seamless. The professional team gives a thorough inspection of the damages / repairs and addresses any questions or concerns to your satisfaction. What Im most impressed is that the end product - BEAUTIFUL Vehicle - looks like new - 2018 Escape and 2011 - Fusion. The extra attention to detail - sitting in a cleaned detailed car inside and out - This is the WOW Factor!! Thank you in All who participated in the process from the receptionist to finalizing the inspection and keys handed over to drive away - Happy / Delighted Customer - definitely would Highly recommend.
Dont look elsewhere, dont think twice. Just go HERE!If you need a collision center, youre already not having a great day, right? Make it easier on yourself -- call South of the Square. The staff is courteous and professional, the process is seamless, and the work is flawless.The staff at the North Ridgeville location handled everything for me. Estimate at my convenience, tow to the shop, arranging a rental, driving me to pick it up, dealing with insurance so I didnt have to, even delivering my finished vehicle to my home and returning the rental car for me. It couldnt have been easier, it was all just done and done, and I appreciate that so much.My car got pretty crunched in the accident, but youd never know it. It was returned to me in better condition than before it was wrecked. It looks and drives like brand new and I couldnt be more pleased with the work. Its just perfect.Thanks, South of the Square! I will definitely recommend you to everyone!
The staff at South of the square was very friendly, very knowledgeable, very courteous. They looked at my car and they gave me an estimate within 15 minutes the insurance coverage went easily I just had to pay the deductible. The one part they couldnt get they texted me immediately to tell me there was a slight delay. They cleaned the inside of my car so beautifully. It has not been that clean since I bought it. And the outside work was perfect. I have not one bad thing to say about my experience with south of the square and I would recommend it to any of my friends
We took my wife’s car here after an accident with a deer and in half the time other places quoted us they got the job done and her car looks just about as good as the day we bought it.
Very pleased with the quality work, and professionalism. Accidentally(no pun intended) used the other MEDINA area COLLISION CENTER in 2016. what a NIGHTMARE that was! I had to return to that other nearby COLLISION CENTER in MEDINA at least 5 times(maybe 7??...lost count) to have issues looked at/corrected. Dont make the same mistake I did the first time- research before you drop off! South of the Square had my car ONE TIME, and fixed it right that first time, saving me quite the headaches. Will be returning(if I must...), and recommending to others. Thank you!UPDATE: This review was posted for South of the Square Collision, and NOT the new Gerber. I STILL recommend staying away from the other MEDINA area shop, but have NO CLUE how well Gerber is doing... Always scares me when a body shop changes names- will my vehicles repairs at South of the Square still be warranted?? Not that I actually HAD to return there.
Thank you, South of the Square Collision, for the great work on my car after the deer strike. We have had a few cars repaired ar your shop and the you always exceed our expectations! Top notch body shop. Friendly and helpful staff. Great job, folks! Highly recommend this business.
The employees were very friendly and helpful, even with everything going on right now. They told me my truck would be finished on the 26th and they actually finished a day early. They did an awesome job and they also warranty their work. My truck looks awesome and thank you for detailing the inside of it too!
South of the Square Collision Center did a fantastic job of fixing the hood of our 2011 Sonata after it was damaged by a tree falling on our garage during an ice storm. The quality of the workmanship is so good, you cant tell where the damage was. They also went the extra mile and wiped down the inside of the car, so inside and out it was clean as a whistle when we picked it up. And as a sign of the times, the staff there is practicing social distancing, for which we are grateful. They all should be commended for their work and the great customer service! We highly recommend South of the Square Collision to anyone who needs bodywork on their vehicles!
They do excellent work there, but we were actually across the street at the Hospice store, which is awesome!
If I could give 10 stars, I would!! South of the Square Collision Center gave me exceptional service from start to finish. Their estimate was affordable and fair, hundreds lower than the other dealerships I went to first. They completed my repair in a matter of days, and my Jeep looks brand new! The goody bag I received with my receipt was just the cherry on top of their incomparable customer service. Thank you 10x over for the way you conduct your business. Though I hope to never need a collision repair again, I highly recommend these guys and would use them again if needed!
Nothing but a quality repair shop. A super neat, clean and organized office. A very helpful receptionist and service with a smile. Tony Hoyt helped with my fender bender and within two days I had my car back. Renting a vehicle was also a breeze, in fact, Enterprise was waiting for me when I dropped off my car. Thanks Rick for a super experience!
South of the Square did an excellent job! I would never go anywhere else for body repair. The people at South of the Square were helpful, polite, and professional! Thanks again!
This was my 3rd time using South of the Square collision center which in of at its self should tell you what I think about their quality and service. My latest experience was extremely positive with a competitive rate, excellent communication and a outstanding work. I especially valued the excellent customer service which is why I will continue to use them in the future and if your looking for a collision service, give them a try.
Our car with just 6,000 miles suffered nearly $10,000 of tornado damage, but South of the Square did a fantastic job of making it look new again. Every aspect of the repair was handled with skill and professionalism. Very pleased with our experience.
Quick reply with an estimate scheduled appointment
I was involved in a minor front end collision and spoke with friends about South of the Square Collision. All of them had great comments to say. Some have even used the business more than two or three times. I had a bit of a wait for my appointment, but that made me feel the company and staff want to make sure that the product given to the owner/customer is that of a perfect match to what it looked like prior to the accident/collision. As for my circumstance, I noticed that the returned vehicle was not 100%. I contacted them right away and was notified my vehicle needs to be brought back for re-evaluation. After the repair man came out to look over the concerns I had, he asked that I leave the vehicle or arrange for a drop off appointment so i can have the satisfaction deserved. I was fortunate of having a family member pick me up that day and drop me off at work then pick me up to get my vehicle at the end of my work shift. All in all, I feel i was treated very well and having an issue addressed so promptly was very professional on behalf of the individuals involved. Keep up the excellent work South of the Square Collision!!
Awesome, is the one word I would use to describe my experience at South of the Square Collision Center. The team was friendly and professional. Derick kept me informed as he dealt with the insurance companies. Renee greeted me with a smile every time I went to the shop. The truck looks amazing, no signs of being in a fender bender.
Their work is outstanding
South of the Square Collision was a pleasure to work with. From the initial claim and estimate, to the finished repair, I was impressed with the efficiency and knowledge of the staff. I was actually dreading the process of the repair to my vehicle, but I must admit, it was painless and worry-free. I even loved the rental they obtained for me. Communication was excellent and I really appreciated the text updates. I highly recommend them for any of your auto body needs.
South of the Square Collision was extremely professional from start to finish and did a high quality job. They were organized, friendly and helpful, explained clearly what they would do and when, and even contacted me to ask if they could hold the car for another day to redo a portion that was done well but not fully up to their standards. They provided transportation both to and from my house at the beginning and end of the job. I have shown the repair work to others and no one can distinguish the repairs from the rest of the vehicle as the blending from one area to another was done so expertly. They were also slightly less expensive than other shops that submitted bids. I have and will recommend them to anyone considering repair work.
South of the Square North Ridgeville technicians and office staff were great. They kept me informed of the progress of the repairs to my vehicle and turned everything in to my insurance company in a timely manner. The repairs to my vehicle were done timely and my car was ready when promised. I would highly recommend South of the Square!
One of the classiest places I’ve ever had body work done! Friendly, knowledgeable and very customer oriented! They explained each detail of my repair, why it needed to be done and the estimate of the time to repair. My car was completed five days earlier than promised! From the receptionist to the person giving an estimate, I felt like someone important! The job was unbelievable, and they detailed my vehicle as part of their service, which normally will cost close to $200.00! I hope I don’t need their service again, but I’ll be glad to know they’ll take care of my repair needs! Thank you all!!!
By far one of the best and most professional service providers Ive experienced. Repairs were completed meticulously and timely. Excellent customer service and an extremely well kept office environment, very clean and welcoming.
The people here are amazing. They were professional and timely when repairing our pickup truck. Love doing business with a small local company! Highly recommend!
South of the Square Collision Medina exceeded expectations; my bumper looks brand new and my vehicle was returned very clean both inside and out! Special thanks to Steve, the production manager of this shop, who personally washed my vehicle while short-staffed to ensure it would be delivered on time as promised. I appreciate the extra effort to keep customers happy and satisfied! I would recommend this shop to any family, friends, or clients. Thanks S.O.T.S.!
Unfortunately this is my third trip to south of the square for body work. Three different cars. Can’t say enough good about this shop. Everyone I interacted with was friendly, knowledgeable, and helpful. The shop is clean and comfortable. The cars were always done on time and looked greatThe rental cars are through Enterprise, which is maybe a mile away. That process was very smooth. The best part. When you pick up your perfectly fixed car, you just leave the rental at south of the square.Hopefully I will never have to get an body work done on my cars. But if I do there is no question I will be back