Great customer service. Thank you to the man Leo for being respectful and helping me chose a phone for my wife.
Had Great experience very Helpful with all questions I had
Clean store and great people behind the counter.... This is my go to store from now on
The sales associate Leo was fantastic and helped me pick out the best phone for my son couldnt ask for a better worker here at Melvindale thank u Leo!!!!!
I know this is partly my fault, because I should have checked. I went to this location 3 weeks ago to get a new screen protector. I watched the guy open the packet and start working on my phone while I looked around at accessories. I paid for the screen protector and went on withmy day. Today when i was washing dishes I answered a call and now my phone is wet and ruined. I come to find out the guy never put the screen protector on and now i have to get a new phone. I want my money back and a new phone but in reality they will just sorry for the inconvenience.
Leo helped me pick out a phone and got me walking out the door faster than I can think of what I even wanted. He got me a phone that fit my needs rather than sell me a phone. Keep it up guys I love the melvindale location everyone else is knowledgeable that works there and Im just truly amazed at their customer service
This is my favorite Metro PCs to come to for, everyone is so friendly and welcoming. They care about everyone that steps in the doors. I recommend this Metro Pcs to anyone and everyone. They are very helpful when you need something from buying new phone, accessories, and more.
Best Metro! Thanks Leo! Great customer service and best pricing 💯
Leo and Leon are the dynamic Duo! they will hook you up!
This metro is the best they are very honest and work with what you got . Leo is the best he always helps me and gives us the best deal
Watch out a thief works here!My mother in law went to this store two different times to get new phones. The first time she went in the man removed her 64 GB SD card and placed it in his drawer. She asked if she needs that and he said no. She got home, I started setting up her phone and noticed it was gone. We went up there together to get it and he says oh you forgot this here.We left without saying anything about it.She went back today to get a new phone again. She gave me her new phone to set up and again the 64gb SD card was missing from her old phone. Her son went back up there with her to get it back and he told him dont try to say I stole this. He pulled it out of his drawer and he gave it back.Its obvious that this man has no conscious and is taking advantage of people who do not understand technology.
The salesman did a very poor job. sold me a phone case that did not fit the charger that he sold me.overcharge me for everything I wasted $200 for an upgrade on my phone that was actually a downgradeand now its broke because you sold me a faulty case. Of course the phone broke when I took the case off since it didnt fit a charger. never trust a Salesman especially at this place! always open your phone and try the features and make sure the case works well before you make a purchase this is my lesson learned but I should be able to trust the salesman to sell me a good product. Why would you store even sell cases that dont fit phone chargers? He also bragged about how good the camera on phone was and the flash does not work at all. Nothing but bad dark pictures from this phone. 😠😡😠😡😠😡😠😡
Thanks for spreading the great knowledge shout out to the young man Leo for hooking me up with a new phone
Best location I been too right here I drove from East side of Detroit to here I never heard of melvindale but I called em up and they gave me the price onn iPhones for me and my and my daughterss erybody out here was tryna charge 50 dollas or more ...I aintt ever gon go anywhere else shout out to my mans Leo for the hookuppp
HIGHLY RECOMMEND STORE!!! Always clean and smells amazinggg ... Cantttt find one wrong this bout this store my whole family comes here and they always take care of us 😀
Awesome service from Leonardo. Helped me a lot with my phone and how to access certain components to get the best experience.
Friendly ppl always willing to help thank you
Knowledgable staff and great deals, Only metropcs i go to and i drive by 4 of them just to come here....
The People are very nice are friendly.. Under New Management and Ownership.. Recommended!
When me and my wife both have metro pcs, and she calling and calling to tell me shes going into labor, but i never got 1 call. Thanks metro pcs. Apparently I just came back to metro pcs 2 weeks ago just so that I could miss the birth of my child. Litteraly. Thank you for ruining the most important moment in my life.
Best metropcs i been at. Drive by 5 metro stores to come here. I bought a phone and they gave me a free raffle ticket to win a tv and half off my case and screen protector and even a free car charger. Best experience and i didnt feel like i was bein played
Honest review...a bunch of shady crooks ..go somewhere else ...
Awesome experience here at the melvindale location; HIGHLY RECOMENDED; great staffThe guys there are great and very patient with me. Answered all my questions when I switching from verizon and saved me tons of money!!
Down right some cool people working here, Allen put a screen on my broken iPhone just to transfer my files to my new phone. you wont find better service anywhere else.
Good pricing and a tremendous amount of accesories
By far the most professional metropcs ive been to.
Ive personally been going to this metro for about 4 years and never have been harassed or felt uncomfortable and i alway left feeling that they gave me all the information i needed on what phone to get and they also have some real great deals almost all the time
Nice people gave me great deals
Bought a “new” phone on eBay and it is clearly used. People are scam artists
They are very pushy and try to sell you what they want not what you ask for
Best experience at a phone store
I like this location this because this lady name Leon was so helpful and answered so many of my question I was just so shocked that this lady was so busy and she still had time to answer my question it was just all 👍
Why are your hours posted as open at 9 am but at 9:18 the door is still locked and no one is answering the phone.
Good service very nice
Great customer service
Helpful and attentive
Bad place.