Family owned business. Great service.

The Pak Mail on Union in Memphis used to be a decent place to ship packages. However, they are unfortunately now under new management. Ive never had any problems with them until they got new management. I usually go here to return books back to book renting businesses and they used to put the tape on your box as long as you had everything prepared. Sadly, I came in there, with everything already prepared, expecting the employee to put tape on my package. I was shocked when the man (I assume the manager) had a rude attitude and hectically rushed me to put tape on the box myself (as if I was his employee or something). The man seemed to be so upset that he took my books out of the boxes and mixed them up. Because of his attitude, I now have to pay late fees to the book rental companies because of the trouble of getting the books sent back and returning them to the right company. I called him to complain but he only said that he was not held responsible. I wouldnt recommend anyone come to the Pak Mail on Union if you dont have to. Unfortunately, the other ones are out of my way and I just have my packages already fully prepared to be shipped so that I dont have to go through this hassle anymore. STAY AWAY FROM THIS PAK MAIL PLEASE!

Ive been dropping off packages here for about 2 years now. Most of them online returns with prepaid shipping. I dont know how much he benefits from me dropping off my packages-probably more of a hassle than anything- yet the owner has always been so kind and always has a smile on his face. Its raining cats and dogs right now and after dropping off 2 wet packages he tells me thank you and to be careful. Yay for decent people. They still exist and should be acknowledged as such.

A great place to pack and ship items. I’ve used them to ship items worldwide with no issues.

Great service. Always gives me the cheapest mail options. I ship weekly.

The owner has always been kind as well as patient with me! He speaks and talks to my daughters all the Time. This is the only place I go to drop off packages and purchase envelopes. I have no compliants.

Poor parking but really tries to give good service

Rude People. Expensive Prices. No Thanks.

This location dont have any way of printing shipping labels. The store is so behind on technology. How do you have such a business that ships packages but doesnt have a printer to print the labels?

Slow and inaccurate services. Id rather take it to USPS. That says a lot.

Great services