Wow! We couldn’t be happier with our bathroom remodel from Watter’s Plumbing. Jared and Brad did an amazing job on the installation. They were both Super down to earth, friendly and open to suggestions and small alterations. Rhonda and Mike at the store were absolutely amazing to work with, from the first visit for measurements, to selecting all of the textures and fixtures, it was first class all the way. We can’t wait for our friends and family to see it. Thanks Watter’s plumbing.
We had a total remodel of our one and only bathroom in our home. From beginning to end the job that Watters Plumbing did was nothing but amazing. It is absolutely beautiful!! Our hats off to Mike and Rhonda for getting the project rolling and for the team of Jared and Brad who worked so hard and well together to have it look like it does. We highly recommend Watters Plumbing, no doubt about it!!
Phil Hansen replaced our water heater and I was totally impressed with him. He was very pleasant. explained everything, and did high quality work. He is a real asset to Watters Plumbing. Good job!
We had a tub removed and replaced with walk in shower stall. Brian, Brad and Rhonda were exceptional in all aspects of the project and we would highly recommend Watters Plumbing.
Rhonda was a huge help in assisting my wife and I With designing our two bathroom remodel. Mike as the foreman did a great job Keeping everything on track and ensuring it was done the right way. Finally, Brian, our Carpenter, was a true pleasure. He went above and beyond, very meticulous and making sure it was done right. He even brought a dog treat for our puppy every day he was at our house. Highly recommend this team
I had a bad leak in my bathroom. I called around & when I called Watters Plumbing, they were so kind & had a professional plumber come out that day🤗My plumber was Ryan J. He was on time & immediately checked both bathrooms and diagnosed the leak & repaired it as soon as he discovered what it was. Ryan explained everything to me to the extent that I had no questions, I was very pleased & relieved at what the leak was caused from but more so at how he took the time to explain to me what was going on. His professionalism & communication skills were fantastic. I felt comfortable with Ryan in my home. I feel Ryan is a excellent example & representation of what Watters Plumbing is. Not once did I feel uncomfortable or even question his diagnostic work. I would & will recommend this company to anyone who asks me for a recommendation. Watters would be my first choice. With employees like Ryan, I would not want to go anywhere else. Ryan deserves high marks from me and should be recognized by his peers & supervisors. Thank you Watters & Ryan & all who work there for such excellent service👍
I called to have my sump pump looked at because it has been running non stop and has not shut off and was told that someone would call me and no one called me back to come out and look at it or possibly replace it.It states that is has 24/7 emergency service.
What a gem! Watters has been out twice, once to install a new sink and faucet and once to unclog my drain and disposal. Beautiful job on the sink and faucet and quick and reasonable for the disposal. Pricing interpretation is relative to perception, that said, Im happy with the value and quality jobs done!
Excellent service! They did a partial bathroom remodel for us and everyone we met with was incredibly nice and helpful. We love the finished product and the main worker Brian who fixed our shower was incredible! He brought dog treats even and became friends with our very shy puppy. Would highly recommend and we will definitely be calling again with any projects we may come across!
We had a truly lovely experience from beginning to end working with Watters’ team when we built our house five years ago. Tonight, the on call gentleman gave us wonderful guidance after our 4 year old dropped my diamond wedding ring down the bathtub drain. He was responsive, kind, and so very helpful. He provided me hope in a panic-inducing moment...and my ring is back where it belongs (on my finger!)! Thanks to Watters for saving the day, and for being one of our very favorite teams to work with in collaboration with Griffin Builders 5 years ago!
We had both our bathrooms remodeled during covid. To be honest, we did hit some snags when we first started the process Feb/ March, but I dont believe it was intentional and we told them we werent in a huge rush. Overall we are very happy with the finished products. Rhonda does a great job of leading you down the path of picking out the different parts so they compliment each other and are a good investment. But we never got the feeling she was trying to oversell. When it came to the demo/install week plus a few days, they have it down to a science. And there were some problems that needed to be figured out through the demo / install process. Brad did the plumbing work quickly, neatly and he was off to the next job. We give Brian 5+ stars for the demo and install. Considering how dusty the process is to take out the old fiberglass and everything else, there was very little evidence outside the work areas. He really is a neat, professional jack-of-all trades, figure-it-out-on-the-fly kind of guy - from the acrylic surround, to the floors, to patching and blending the walls.
I recently had a new shower surround installed in my bathroom and the experience from start to finish was fantastic. Mike was knowledgeable about the installation process, timely with all communication, and patient as I went back and forth on a style/pattern selection for the shower. When Brian came out to complete the project he was on time, professional, friendly, and did a great job installing the surround. Overall I dont think I could have had a better experience, really impressed with all aspects of the sale and project completion.
Had my dishwasher installed. Costed over $300 to complete the 1 hour job it took. Not pleased!To the person who replied, you are incorrect. You do not give pricing upfront, you give pricing at the time of the job! The guy showed up at 8:30am and the job was completed by 9:47am. My phone records show this as actual time. This company is obviously not trust worthy- will never refer somebody and will discourage anybody looking to get service from here!
I can’t say enough good things about the Watters Team. Thank you to Rhonda, Jared and Brad for helping me from start to finish on making my bath area a luxury bathroom! It is absolutely stunning! I couldn’t be happier. I can’t forget about Mike. He coordinated everything. With some old house challenges he came to my rescue and kept things on track. They all went above and beyond my expectations. Everyone with Watters has been a pleasure to work with and they do an excellent job. I highly recommend them.
Thor arrived exactly on time, was extremely nice and explained things very well to someone who knows nothing about plumbing. He solved the problem in less than 10 minutes. Price was fair and Im very happy with the the service. Highly recommend!
This is a great company to work with. They remodeled my bathroom and I could not be more pleased. Mike, Mark, Ryan, Brad, Brian, Jarrod, all were very professional and worked hard to make it beautifuil.I highly recommend this company because of the quality of their people, the quality of their work, and value of their pricing... Thank you, thank you, thank you!
We couldn’t be more pleased with the exceptional service. From scheduled work to unscheduled work, every experience has been fantastic. Today, our hot water heater needed to be replaced and within a few hours of calling a plumber came to the rescue. We are so grateful beyond words and trust Watters plumbing for our future plumbing needs. Thanks again!
Plumber was on time, friendly, and professional. Got the work done, and made a helpful suggestion for avoiding future problems. More than pleased to have him come back if needed.
Plumber did a great job! Very professional and courteous. Was timely as well. After completing the job, the plumber cleaned everything very thoroughly even though he did not make the mess. I would recommend using them again.
Had a water heater replaced and had a great experience. I was explained everything about my new gas heater since previously had electric. The friendly plumber also was willing to discuss my concerns and show me and explain all the valves and new switches. Great job thank you. I definitely plan to use your company for future needs!!
My sister and I needed our bathroom updated. Mike gave us a quote that was reasonable and guaranteed the work. We had also bought new kitchen faucets because ours were starting to pit. Mike included the faucet work for free with the bathroom quote, so we were able to get the work done. The carpenter (Brian) and the plumber (Phil) were both very helpful, professional, and their work is amazing!We highly recommend Watters for any work in your home.
Had a appointment for 8am .... called the office and apparently the person thats surpose to come to my house and give me an estimate RYAN is busy at another job ... company has no common courtesy to call there customers to inform them that they are running behind . They actually wait for you to call for the receptionist Lindsay to tell you he had to go to an emergency call . I specifically booked this time cause i have to be at work . Had i cancelled like Ive done before they would have still charged me for the schedule change... im still waiting .... its been an hour and a half ..
Extremely happy with our bathroom remodels. We replaced the tubs and showers in two bathrooms. Mike, Ruth, Brian, Brad, and especially Jerrod exceeded all of our expectations. Whenever doing big projects like this there can be unexpected surprises. The team at Watters overcame every issue/obstacle with no added cost compared to our proposal. They treated us like family.
Phil came over within an hour of calling during a non-service time. He was very friendly, professional & efficient. The work was done with very high attention to detail. I would recommend Watters Plumbing to family & friends.
Had Watters come in on Tuesday due to my own dumb doing for a shower facet, valve, drain, and shower head install. I broke the pipe to the housing of the valve so got above my pay grade. The plumber did a good job and was a nice guy. He was here for about 2.5 hours. It was a little more than I thought I would spend (just over $500 for labor only) but Im sure if I didnt bust the pipe it would have been cheaper and less time consuming. Probably will find someone cheaper next time around but would recommend Watters if asked.
We recently upgraded a bathroom fixture to newer technology. A trip to the Watters showroom was more informative than the online research I had done prior to the visit. Save yourself some time, and visit the showroom. The Watters technicians have consistently been professional and helpful when working in our home. We are long time satisfied customers.
I needed a water heater replaced fast after our old one sprung a leak. I wasnt sure who to call, but after reading all the good reviews of Watters Plumbing I decided to give them a call. I was happy I did. They were able to schedule a service visit for the afternoon of the same day I called. Ryan showed up promptly at 2:00pm and I had a new water heater by 3:30pm. Ryan was very professional and gave me reasonable options for replacing my water heater. No pressure or up selling. Ryan came back the next day and picked up the old water heater after it finished draining. He also cleaned up after the job. I highly recommend Watters and will use them for future plumbing needs.
They gave me a very competitive price and quality products. They took the time to answer my questions and provided great customer service. Thanks Chris.
My husband and I have called on Watters Plumbing for emergencies and scheduled repairs. They are extremely helpful, professional, reasonably priced, and speedy. I cant say enough good things about this company. We would highly recommend them to anyone. Thank you, Watters Plumbing!
I highly recommend Walters Plumbing. Our plumber (Phil) was very professional and knowledgeable. I appreciated how he explained everything that he was doing in terms that were easy to understand. I will definitely use their services again if needed in the future!
Simply the most helpful, accommodating, and professional tradespeople Ive ever worked with. They always go the extra mile to solve a problem. Cant say enough good things about Watters. I wish they knew how to fix everything in my house - not just the plumbing. Id give them a key to my door if that were the case!
Website says “24/7 emergency service available” yet when I call them I get a lady telling me they are closed and she’ll leave a message for them for Monday when they’re open. I’m calling at 830 on a Friday night obviously I’m looking for immediate service due to my water heater leaking. Nevermind guess I’ll call elsewhere. Ridiculous. Don’t state you’re available 24/7 if you’re not.
We were very happy with Watters Plumbing. The service technician did a great job and was able to determine a work around to fix our older bathtub plumbing to enable us to have more time before doing a remodel.
We had a complete bathroom put in and were very satisfied with the outcome. It turned out beautifully. Rick, who was on the job, was very professional and competent. He was nice to have in our home and we thank him very much.
They did a superb job of redoing my shower. Mindful of keeping everything clean, Brad and jerad did exceptional work! I would definitely recommend them.
Phil, the plumber who came to our house, was great. He explained exactly what he was going to do, did it very professionally, and cleaned up when he was done. I would highly recommend Watters Plumbing, especially Phil, for all your plumbing needs.
This is the 3rd time we’ve had Watters Plumbing out to our house over the years. Every time they have sent experienced workers who are on time, knowledgeable, and very neat and tidy on the job. The service this last time during our “ emergency” could not have been better . Phil the plumber did a great job explaining what went wrong and how our new water heater would fix it. Great business all the way around . We’ll always use Watters Plumbing in the future .
From start to finish, Watters Plumbing handled our project very professionally. Thor did an excellent job installing our fixture.We were impressed with attention to detail and the cleanliness of the job site.
Watters Plumbing was Phenomenal!!!! Starting with Remodeling Coordinator Sami Schmidt and Mike Leatherman helping us plan and answering all our questions for our new Bathroom remodel. We gutted and replaced everything in upstairs bathroom and added a shower and new flooring in the downstairs bathroom. Brian and Jared (Carpenters) were exceptional. They asked questions and explained everything so the remodel was done to best of there ability. Both went above and beyond expectations. Paul the election also above and beyond with exceptional service. Brad (Plumber) did a wonderful job. Also giving very good advice and making sure everything was done right. I can’t thank the Staff of Watters Plumbing enough!!! Appreciate the great job you did. I would DEFINITELY recommend Watters Plumbing for there services.
I have had Watters Plumbing perform service for me for many years. I have always been very pleased with the plumbers professionalism and customer service. Recently, I have had Phil Hansen do some work for me, and he did a great job.
My husband and I recently had Watters Plumbing perform some bathroom plumbing repairs including a tub and surround remodel and Mike was very helpful in guiding us to what we were looking for.Thor and Brian did an excellent job with the cabinetry and plumbing and Mary Ann was very helpful with any questions I had.We could not be happier with the outcome of our bathroom, what a great group of people to work withKathy Vosters
I was replacing my sink and countertop when I realized I needed a plumber to redo the piping and install a new garbage disposal ASAP. I called Watters Plumbing who said they could have someone come in 2 days. Two hours later they called me to say they could get someone to my house in an hour. Ryan showed up and had all the work done in a very short period of time. Workmanship was outstanding and the fee was very reasonable for what he did!
Great people at Watters! They responded on very short notice. Would highly recommend!
Very happy with Watters. They were able to come out same day and Phil went above and beyond making sure the problem was fixed correct. Would definitely recommend.
Always a stellar experience. Our confidence level is so high with Watters Plumbing, we had Angie Kane in the Residential Division personally select ALL of our plumbing fixtures for our new construction home; knowing her intuitiveness with style and trend was second-to-none. She was highly efficient, flawlessly organized and never disappoints. This family-based business has truly transcended time, always looking future-forward, but heavily rooted in old-fashioned customer service.
We had a new bathroom put in, and an existing bathroom remodeled by Watters. They turned out beautifully! Watters was very helpful and professional in working with us throughout the remodeling process. I would highly recommend them.
Super fast service. Very nice guy came and made things very simple for us. Very professional and reasonably priced. Highly recommended.
Neatness, speed, courtesy and quality were all excellent.I tell all my friends they wont be disappointed.We were completely satisfied with the entire experience.
The service was excellent.. Phil did an awesome job and was very helpful in explaining the issues and how to resolve it. I would not hesitate in call them again...
Updated ReviewWatters Plumbing gained a Customer after my first experience (See Below) with them. Just had them back to replace an outside faucet. Should have done it when it was warmer. Phil Hansen showed up at 8am and had the job completed by 9:30am. Great work! I will have them back in a month or two to have some inside work done.When a plumbing issue happens on a weekend it inconveniences you and the person you have to call. Thats what happened to me when I had a sump pump issue. Kirk Knight showed up and fixed the problem. I cant thank him enough for the job he did. What made it worse was the fact that he had to reinstall a faulty brand new pump that I had just purchased that morning. I drove all the way back to the store I purchased it at and exchanged it for another new one. He waited patiently for me to return. Thank goodness this one worked. Thank you again Kirk. Great job!
Thank You, Kirk knight was my plumber, very happy with the job He did. I had Watters plumbing before.very happy with there work neat, picked up after the job was done and no leaks, and thats why, I called Watters again. Thank You Sally Reinert
Right on time, explained my options well, explained the charges. Great experience! Will definitely call Watters Plumbing again when needed.
Had a leaking hose connected to washing machine frozen by mineral deposits. I almost broke pipe trying to remove it. Watters was able to get hose off and stop leak. Very pleasant service person. Would gladly call Watters back for any future issues.
I just had a gas water heater replaced at my father’s house in Oshkosh and I could not be more pleased. My sister-in-law recommended Watters Plumbing based on some work she had done at her home and I’m glad I followed her recommendation. Quick, professional service at a fair price - like my sister-in-law, I highly recommend Watters for any plumbing service.
Watters Plumbing was great! Phone appointment was friendly, service call was punctual and the work performed was superb. Would call again if needed. Thanks Much!
We just finished a remodel of our main bathroom. Everything went very well and we love the look of our bathroo. We had an old shower and soffet removed, new flooring, sink, and cabinet installed.From Mike meeting with us on our schedule, to the carpenter Jarrod and the plumber Brad, everyone was friendly, professional, and on time! When they were finished each day, they cleaned up the mesd, you would never know we had an remodel job in progress.I highly recomemend Watters Plumbing.
I had been dealing with sump system issues for months. Jason came out and shored them up in a couple hours. Very knowledgeable.
I was given an appointment window of 2 hours for a technician to show up to fix my clogged bathroom drain. After waiting the 2 hours and no phone call saying the technician was running late, I called their office and was told they screwed up their appointment schedule. This company is a joke.
Phil the plumber did a great job with all my sinks and faucets!
Unprofessional. We waited two weeks for Watters to come out to our home and were treated very disrespectfully. The plumber kept saying he had better things to do. I understand he was busy, but he did not need to treat me as if my repair was not worth his time. I gave him the benefit of the doubt, but when it came to deciding what needed to be done, he said that I better have the money to pay him now. Customer service is definitely not his or the companys strong suit. I am very disappointed with a company that keeps winning awards. FYI its $60+ just for a quote, unless you use their services, then they waive the fee.
We got bids from 3 plumbing companies for putting in the Navien Tankless water heater. Ryan Johnson, of Watters Plumbing Inc., really explained how Navien Tankless water heating systems worked, about the efficiency, installation, etc. His work was tidy & well done! We highly recommend this company, and Ryan, as experts in this field. If we ever have any plumbing needs we need help with, we will call on Watters Plumbing Inc.
KIRK WAS COURTEOUS AND KNOWLEDGEABLEHE DID A GREAT JOB INSTALLING OUR NEW WATER HEATER
Plumber Todd was the best Ive worked with. He quickly ided the work to be done (multiple plumbing problems in a lake house we bought), executed the solutions it in a cost-effective manner with the upmost professionalism. High IQ and EQ. Top notch. I have run and owned public and private companies, Todd and Watters Plumbing are simply in the top 5% of people/firms Ive had the pleasure to work with. Look no further for your plumbing needs.
Stop at the showroom to see products and set up an appointment for someone to come out and quote a master bathroom remodel. I believe the gentlemans name was Mike Leatherman that came out to measure and quote. He said he would get me a quote as well as send me photos of a job they were currently working on that was very similar. I waited one month and called on a Friday to check the status of the quote. He apologized that it slipped through the cracks, pulled my file, asked me about notes he wrote in the file to refresh his memory and said he would be working on the quote over the weekend and would get it to me the following week along with photos of the similar project. Never received any form of contact from them. That was 5 months ago. Had remodel completed from a different company who was more than happy to receive our payment and provided such excellent work that we will be using them for the downstairs bathroom remodel in the next month. Watters Plumbing customer service is non-existent.
Prompt. They show up on time. Very honest with mo upselling.