Service department was excellent at finding a solution for my issue with my truck. With a few clicks on the computer, determined my issue was covered under warranty and quickly resolved my issue. Highly recommend.
They were so good to work my car in for a tire repair, and even washed my car after! Such a great crew working here!!
It was great! Bought a new Trailblazer. About 3 hours start to finish and on the road again. Thanks Keyes for your great service.Update: We are loving our new Trailblazer. I am amazed at the torque of this 3 cylinder turbo engine! Getting 32+ MPG highway and the safety features are great. My favorite feature... adaptive cruise control!
Appreciated being worked into service schedule on short notice.After tires were rotated and checked for inflation, I got warnings from the car and onstar that they were under inflated (
My salesman Cody was very helpful and provided great service. I felt very comfortable and not pressured into anything. As a first time buyer of a newer car this was huge. They were fairly priced and got me a great interest rate. By far way better than every dealer I had gone to before them. Thank you Keyes!
I walked in and 6 different people looked at me or walk by and nobody said anything to me. This happened to me a year prior as well. I have heard good things about this dealership just never been given the opportunity to do any kind of business with them.
Sales does a decent job but the service department is absolutely terrible!!! Charged me $200 to literally torque down a few lose bolt causing some suspension noise. $200 just in labor! They didn’t even put any parts in it.… And then they charged me with a $13.72 “waste disposal”. What exactly did they dispose of when there wasn’t a single part taken off or put onto the vehicle? They just torqued a few bolts!
This place was awesome. Friendly, courteous, not pushy, just helpful from the receptionist to the sales person. Highly recommend.
Was told it would be a half hour, and they did not take longer than 30 min. My car was ready, washed and waiting for me within a half hour! I was very pleased.
Quick in and out. Couldn’t ask for better service. Austin always does a great job scheduling and time management. Thanks for the great service!
Austin @ Keyes took a really bad situation and did everything possible to make it as painless as possible. No one ever expects to have engine failure on a brand new truck, but the team at Keyes went above and beyond.
We had an amazing experience! Ryan was a great salesman to work with. He showed us all the features on the SUV as well as took the time to work through several different financing options with us to find the one that fit our budget the best. I would highly recommend the team at Keyes if anyone asked me.
My wife and I drove up to Keyes today to start our search for a new Silverado, we had planned to start here and visit other dealers within a 60 mile radius of our home. Randy in Sales came out to the lot as we were looking at Silverados. We took a truck for a test ride and with the trade-in offer we received we decided to buy our new Silverado after our first stop. We were treated professionally and at the same time we felt as if we were dealing with family or friends. I cant say enough about Randy in Sales and Dalton in Finance went above and beyond to make this a great experience. Thank you both.
New Blazer with 200 miles. Defective oil pan. Austin did an exceptional job getting parts next day, installed, tested and getting us back on the road.
I had a complete transmission rebuild which was covered under warranty. I was provided a loaner vehicle and the service was excellent. It only has a hundred miles or so on it but it seems to be running perfectly so far. Austin, the service consultant that I dealt with was very helpful and professional. Im very happy with the way the whole transaction was handled.
I took my truck in for its first Oil change, tire rotation and car wash. They did a great job and I appreciate their the job well done.
Great Customer Service, from the time I inquired on the vehicle to Logan showing me how everything in my new vehicle works. Looking forward to working with you in the future whether it be for customizing this vehicle or when Im ready to purchase another vehicle.
It was awesome. Everybody was patient and explained everything to me from the Start to the End. Plus their expertise was very comforting and will be getting a feed back call to see how things are going. Thank You Menomonie Chevrolet Staff.5/25/21
EXCELLENT SERVICE!! Fully explained the issue & expected cost for repair. New to area & I will continue to take both my Chevy vehicles to Keyes.
Jeff did a great job with my trade in and my new truck! Thanks!
We had our 1st oil change done and the tires rotated. They did a good. We arrived early and they got us in, and on our way.
This is the second Equinox that we have purchased from Keyes Chevytown. I was very pleased with the services and professionalism that the staff at Keyes offered throughout the transaction. I would recommend this dealership to anyone looking to purchase a new or used vehicle.
I have dealt with Sean multiple times at Keyes and he is always extremely thorough and goes the extra mile. He cares about his team and the work they do and always communicates any issues and is up front. I cant say enough good about the Keyes service team! Thank you!
Sully was an awesome salesman, second time buying from him. Wont buy from another salesman. Other staff were also amazing
Everything from the salesman to finance was the best experience you could ask for. Keyes is the best dealership to deal with hands down
On June 2nd, I bought a 2013 Chevy Cruze from Keyes. My sales representative was Cody, who was nothing but helpful and very reasonable when talking about price. He was able to accommodate all of my needs when it came down to what I needed to be done in order to buy my new car. He wasn’t overbearing, just extremely cordial, kind, and a joy to be able have bought a vehicle from. Dalton went over the paperwork with us, and I give him an A+++ because somehow he made that enjoyable!! He was probably one of the most kind and welcoming people I have ever met, and seemed very very proud to be a member of the Keyes Chevrolet team. That alone made me trust the Keyes business 100%, he told me they are a family run business, so if I ever need anything, just call! He was very down to earth and honest about everything I asked, no tricky wording or anything! He had an awesome sense of humor and was very understanding and made my experience amazing. Lastly, Shawn is the service manager. Part of my deal was getting the vents fixed on my new car. I live in La Crosse, so he was going far out of his way for me to try to make a time for my car’s service appointment to work around the craziness that comes along with the 4th of July. He was genuinely concerned for me, and I could tell he had a big heart and just wanted the best for me! He even took my car back in the shop right away to see if he could get it done before the end of the day (30 mins before close) so I wouldn’t have to drive all the way up from La Crosse. Every part of my experience with Keyes was amazing. I would 110% recommended buying from this family business. You will feel welcome and like your voice is heard! Not to mention my car is amazing!! I will be seeing them for all of my future car needs and/or purchases. Thank you guys!! You’re the best!
The individual that I talked with when I had the service was very polite and knowledgeable. He was concerned about with any problems I had,
Defect in my truck. They handled it quickly and professionally. Even gave me a ride home because they were out of loaner vehicles. Best service EVER!!!!!
Jeff was extremely helpful. Super nice, answered all my questions. Amazing to work with.
Great service once again! While I was waiting for the service to be done, I took the time to check on some items I may have installed on my truck in the future and then spent the remainder of my time enjoying the spacious comfortable lounge. Everyone was very helpful, including the receptionist, who taped my credit card back together for me. Awesome!
Troy Davis did a good job with presenting an honest negotiation for our trade in. Troy was helpful with educating about our 2021 Equinox.
Fantastic dealership to work with, the whole Staff was friendly and helpful would highly recommend buying your next new vehicular from them.
The work was done in the time promised and the trucked was washed.Thank You!
The service department is courteous, prompt and very, very clean.
From the time I purchased my truck they took care of us. It felt like we were being treated like family. When my truck went in for the hitch installation the service department was a breeze to work with. 100% satisfied with Keyes Chevy
Ex ellent service. Josh is great to work with
They are very friendly and easy to work with.
Always on time and pleasant to work with.
Got an oil change on short notice. Done quickly. Great service and a free car wash too!
Cody was exceptionally helpful, friendly and curtious. he sat with us and talked with us while we waited for approval and gave us a tour of the building. He was very down to earth and easy to talk to. The process took a little longer than we thought, but was worth it! And we are super happy with the outcome!
A great place to shop for a auto
Bought a 2020 Chevy with 1300 miles on it. Had it 12 hours and the dash lit up with warning lights. Took almost 2 weeks to get it fixed. Service crew did a great job, but the vehicle never Should have been sold like that. Got it back and now more sensor lights lit up. Think I got a lemon
Im always treated well at Keyes. They always listen to my concerns and answer my questions. They are very friendly and make sure that my car is kept running at its highest level of performance.
I had a quick service and was greeted by friendly staff. They did a great job and had me out the door quickly.
As always is the case at Keyes Chevrolet the service was excellent and timely.
Knowledgeable service. Really great people to deal with. Took care of business!!
I have all my car maintenance done at Keyes
AS ALWAYS THE CONSISTENCY OF GREAT SERVICE IS AMAZING!
Took my truck in for oil change, air filter and a tire rotation. Driver side tire was rotated but the passenger side was not. If the cant rotate tires right how do I know they changed my oil right or did anything on my truck right. Last time I was in for a oil change i wanted my tires rotated and they forgot. If I wanted a back yard mechanic I would have my son do he would probably have done a better job.
I like that I can drop off my car in the morning and pick up after work. It was appreciated that they washed my car after the oil change.
They dont have time or day for you so dont waste your time . I was waiting for call back on vehicle coming through shop and to my surprise it was sold the day I found out for myself it was now on the lot. I have never been to a car dealership that would turn away a sale I arrived right before closing and was turned away. The guy we delt with assumed I needed a awd vehicle which I never once said had no clue what was what so I was told the first time it was not awd... Did not know who I was when I returned.... after only a week. I work customer service and these people dont have it.
We have bought multiple vehicles from Keyes, and are never disappointed! Dalton is the best of the best. He is very knowledgeable and truly makes you feel comfortable and welcome. He relates to you, and offers fantastic advice. He goes above and beyond, and is a huge asset to the team. We will definitely come back in the future, thanks to Dalton. Great experience from other departments too; parts, service, financial, etc. Thank you for all you do, Keyes!
Top notch service from friendly, honest people!
Very knowledgeable staff and helpful and friendly
Keyes offered a wonderful buying experience! It was a pleasure working with Cody and his team!
Oil change and tire rotation were quick and I love the car wash!!
Great Service in a timely manner. Have always been satisfied with the service and friendly staff.
Relaxing, prompt, thorough buying experience getting my new Colorado ZR2 diesel truck. Thank you, Randy!
I just purchased a new 2020 Colorado from Cody last week. This was my first new car purchase and Cody was very easy to work with and got me into exactly the truck I was looking for. I had a co-signer who lives out of state and they were able to overnight the paperwork for me and get everything squared away. I would definitely recommend giving Cody a call to anyone who is interested in looking at getting a new vehicle!
Really nice people who seem to care about their customers. Many members stayed after hours to make sure we were well taken care of and set to go with our new vehicle.
Clean shop area is a major part of my satisfaction. Shows if they take care of the little things, they will put that effort into your repair.
Im very happy with the purchase of my 2021 Chevrolet Silverado RST. Troy Davis is very easy to work with and I believe very strongly that I was treated with a very fair, and Im very happy with the professional sales team at the Menomonie Store. I have to take my truck back in to complete the package that was added to it the day of the sale. Hopefully that will turn out very good also!!
Service was fast and friendly. I was able to get my parts that day and sales was informative but not pushy about other options.
Very friendly service. Im treated with respect, and they answer all of my questions.
I probably wont go back to this dealer spent little over $7k on a new motor old flywheel put on new motor. Really dislike the service writer Shawn did not even make a attempt to make it write could have @ least helped with labor. Also had flyer on gm breaks & aftermarket parts where used truck was in shop for 3 days give me a break could have @ least tried to save me few $$$. Definitely wont go back to this dealer.
VERY helpful and ready to work with you on your purchase. I would recommend to all,we drove home with the new one same day! Very good staff there. They stand by their product and keep their word also, if they tell you they are going to do something...they DO it!
Excellent service and they gave me my car back washed!!! That is so nice for people like me that are so busy and dont have that extra time to wash it as I would like. It is those little things that me me so happy.
Truck lost its transmission one week after purchase Keyes should offer a one month warranty on all used vehicles regardless of a extended warranty purchase to show it stands behind its vehicles
They did a good job changing my oil, rotating my tires and checking the vehicle over, it gives me great confidence in driving, knowing they did a complete check. The only thing is no car wash, they said I could come back anytime but I live over 20 miles away.
Keyes always goes the extra mile to take care of their customers! They also represent the Chevrolet brand very well.Adam
Great service, excellent customer service and the car wash was a nice bonus. Thank you for getting me an appointment so quickly to have my routine service completed.
Quick easy service. In and out. Thanks.
My experience at Keyes Chevrolet was amazing. Cody Keeley did an outstanding job. He drove an hour to my house on his own time to finish up paperwork so i could get in the truck that night. Cody was an amazing salesman and did his job well, always giving me updates on what was going on the whole time, and made the final decision of buying the truck up to me. I would highly recommended Cody Keeley at Keyes Chevrolet. Thanks again Cody I really appreciate it!
Excellent, professional, consistent trustworthy service with a friendly small town feel. Thanks Keyes!!
They did an outstanding job on the Auto Butler on our Tahoe
Great customer experience. Did not pressure me into anything and very knowledgeable. Will definitely shop from again in the future!
Great friendly and was awesome be able to deal on a new vehicle
Thrid truck i have bought from them very easy and fair to deal with well worth the drive
My vehicle was brought back right away. They washed my car!! This place is so wonderful
Excellent customer service with a friendly smile. Staff is very knowledgeable. Great atmosphere in the showroom and customer lounge.
Once again Austin was on top of his game as usual!! Another job well done Austin!! Thank you!!!!!
Very easy to schedule and appointment especially with the OnStar reminders.
Excellent place to do business with!! Great staff, very knowledgeable, and very helpful!!
Seamless service. Team atmosphere. Very friendly and efficient. We were impressed with how we were treated previously in their service department. After totaling our 2018 Terrain purchased at a competitor in town, we communicated with that dealership, but they were less than helpful. We thought about Keyes treatment of us previously, we would give them a chance. GREAT LIFE CHOICE for us! Dan in finance, Chuck is sales, and Tom the manager treated us with respect and importance. They will have our recommendation all day long.
Great job thanks for getting me in for my new tires.
The guys in service went above and beyond to squeeze us in to service our Blazer. We truly appreciate it!!
Good friendly service and dealership is always super clean and I get a veterans discount cant beat that
Wow im really impressed. All the staff were nice and very respectful. Sells man werent too pushy. The people are easy to work with to help you get the best deal. Thanks for selling me my 2015 Chevy impala LT. Im in love with this car and plan to buy my future vehicles from here. I will strongly recommend this place for service on you vehicle or buying a vehicle. 5/5
If youre looking for a vehicle Keyes Chevrolet is the place to go. Theyre friendly, honest and really listened to our needs. Tom & Troy went the extra mile to make a fair deal. We would definitely recommend Keyes to family and friends.
Nice service at a good price
Cody Keeley did an amazing job helping me find the perfect vehicle for my family! He spent a majority of the day working with me to make sure the sale went flawlessly. I was very impressed with Cody and the entire team at Keyes Chevrolet.
Great turn around and customer service as always!! Austin was great to work with!!
Disappointed that my rear end has been leaking fluid for the last few months but yet the last two times i had the oil changed Keyes said everything was fine when in fact it isnt. Apparently they dont check under the car.
My experience with Keys was so easy - great group of guys! They all took the time to make sure all my questions were answered & helped me get my new vehicle all set up. Thank you very much Cody, Paul & Mike - you guys were wonderful to work with.
Great service very professional
We went in with electrical issues (we/they think) and were told GM did not have a patch for it. They didnt seem concerned or want to consider replacing the car and it only has 7K miles...Very disturbing.
Excellent selection, prices and options! Knowledgeable staff and friendly. Got us better financing than my personal bank!