The initial site visit, design, and ordering process was seamless. We already knew the general design that we wanted but the staff that assisted us was able to help us create something even better than what we envisioned. We just needed to confirm the measurements and pick out the end caps / color of our covering. The quoted time frame for ordering the materials and scheduling the install was in line with reality. The install crew came on time and was able to complete all the work in 1 morning. We are very happy with the result of our cover and can’t wait to enjoy it when the weather cools off. We can already feel the effect of the improved shade in our bedroom during afternoon heat.
We recently completely a successful project covering our pool equipment area. We were very pleased with the entire process from estimation to install. The estimator spent all the time necessary to fully map out the design interacting with us to hear our thoughts. He was a former installer so had considerable expertise. The install team was excellent and highly competent. They also interacted with us to get on the spot questions answered. The install went terrific and final result is just what we expected. We checked out many firms for our project and this one was the most professional and competent.
I’m very pleased with the pergola installed by Royal Covers and highly recommend them. The pergola is of high quality, beautifully installed, and adds to the appearance of my home.The crew arrived on time, was professional and personable. They worked diligently to complete the construction, constantly checking to ensure it was level and built correctly. They ensured my yard was completely cleaned up after.If you want to add a pergola to your home, Royal Covers is the company to call!
From Ryan to Tobias to Preston and his crew it was a great experience! We love our Alumawood cover that Royal Covers of Arizona installed for us. Highly recommend!
Rob HWe have a beautiful pergola in our backyard! It is so worth the wait. Raw materials are slow to enter the US and fabrication is dependent on them. Royal Covers had warned us about the delay from order to completion. But also true to their word, they installed our pergola in less than a day and within days of receiving the components from their supplier. All of that is behind us and we are finding out how much we love the pergola and how much it adds to our home. The professionals at Royal Covers made is all possible. Let them show you whats possible.
I am so pleased with the patio cover! From design to finish, the process was awesome. The installers did a fabulous job and left the site so clean. So pleased to recommend this business.Thank you.
Excellent work done by 3 men who knew what they were doing. They were on time, professional, polite, answered dumb questions, and cleaned up.Pergola looks great!!!
They finished the job in a timely manner and it looks amazing! We spend so much more time on the patio now that it is covered. Wish we had done this sooner.
Install team was great. Very detail oriented. Likewise for the estimation process.
Royal Covers is as First Class as they come. From sales to installation. They are detail, detail, detail to perfection. The patio roof they installed is like a whole new addition to my home. Joe B. Scottsdale
My pergola is simply beautiful. The precision and efficiency with which the crew built the structure truly surprised me. I will recommend Royal Covers every time.
Royal Covers can pride itself on its friendly and professional sales and construction crew. We were able to design and tailor our pergola just the way we wanted, with a wide variety of color options and finishing touches. We had one miscommunication with regards to the total height of the project, but the company returned and rectified the issue quickly and expertly. We love our new pergola and found it a pleasure to work with everyone at Royal Covers.
Peter with royal came by today to quote out our covering. Just blown away by his professionalism and attention to detail. Thank you for being so easy to work with and showing up on time!
Had a sales call with Bill today. He helped me see that my existing screens where installed wrong and helped me correct the problem. He gave me some ideas about what I could do to improve the shade in my home. In the end there was no sale, but that was because of the great ideas he shared with me. You have to love a company that has a representative that can be up front and helpful even if that means not making a sale. I cant say enough about how great Bill was. I highly recommend this company and will come back to them when I need to do shade improvements to my home.
We couldn’t be happier with our new shade covering and pergola. Royal Covers was extremely easy to work with from design to installation. They were always quick to answer any questions I had and I highly recommend their company.
Beautiful installation. Team did a great job of making sure that the installation & configuration of the pergola was exactly as I wanted. Attention to detail was superb. Great job by all involved from quoting to installation & billing. In spite of working some of the hottest days so far they did not short change any aspect of the installation. They were great.
Great crew! Got my 10x30 pergola up on the windiest day of the year. Very professional! We are so pleased with how nice our pergola looks and excited about now completing the back yard. THANKS Royal Covers!
Very nice people! Installer Preston is super awesome! Beautiful work! Highly recommend 👌
The process was incredibly easy. A rep came out to measure and present the color, style options, and prices. Materials ordered came in when they said they would and install took less than a day. The end result looks great and the backyard was cleaned of any debris.
We loved working with Eddie, he really knew what he was doing and helped us solve couple of issues at the set up! He shared his own opinions and expertise which really helped our project look perfect!The only downside of the overall experience working with the Royal Covers is that we got called a day before they will come out to install it, before that we only had a sales person to come out for the initial quote and no one showed up to confirm all the measures before the installation or ordering the materials, which probably resulted in a slight overpay for the material.Otherwise, we love our new pergola!
My pergola is stunning, far better than what I envisioned. Royal Covers was great to work with from design to completion. They are on time, courteous, and professional. I couldnt be happier!
We are so pleased with the workmanship.Lots of compliments from visitors and vendors.Staff knowable, friendly and professional.Great from beginning to end. Thanks to the staff.We got what we paid for. Awesome!!
We love our new pergola! the workers came and did a great job putting it together. The initial quote went smoothly with all questions answered and all of the details figured out. Very happy with all of it. thank you!
Great from start to finish. Larry came out and educated us on how things work. He was able to listen to our wants and needs and draw something up right there on the spot. After that Preston and his awesome crew came out and in two days took Larry’s artwork and turned it into our dream patio cover! Very professional and respectful of our space. Great communication from start to finish. I would highly recommend having them out for a quote!
I highly recommend Royal Covers. The salesman was very knowledgeable, the install crew was friendly and professional, the result was a terrific pergola exactly as described.
Royal Covers did an excellent job of looking at what we wanted to do with a patio extension pergola and then making it a reality!! The Pergola is awesome.
It was great to have such efficient, responsive service...we werent expecting this project to be brought to completion in January, based on backlogs, but it was knocked out in a couple of days and we are very pleased with the end results!
We had an excellent experience with Royal Covers to install and update a barn patio on our property. Not only was the result beautiful and perfect for hosting outdoor BBQs and getting some relief from the heat, but the building process went so smoothly. They were able to work around our flood irrigation schedule, were in and out in two days, completely renovated and update the patio, cleaned and cleared everything as they went, and left the work site so clean it was like they were never there. Was a completely smooth and easy process from beginning to end. Can’t recommend their professionalism and great product enough!
This was my first patio cover job and wow what a first job. I had several carport posts replaced and a complete rear patio cover with solid panels installed from one side of the house to the other along with several privacy panels. I still cant belive how straight, plumb and square everything came out. They dont know it yet but I am also ready to tackle the front of the house with ROYAL COVERS and no I am not related to anyone at Royal.
The auto-retractable awning is super cool. I love the solar powered automation and the phone app features. The installation is solid. I would recommend this to anyone. The cost for the product and professional install was totally worth it. I am pretty handy, but there is no way I could have done this good a job myself.
Any questions I had were always promptly answered! The install guy was friendly and addressed my concerns. Project started a month earlier and took two days to complete. Couldn’t be happier!!
From sales to install all went well and the cost was well below a similar structure we had installed a few years ago by another company.The install crew made quick work of the install despite some fairly detailed cuts that had to be made.Although the pergola is aluminum, it looks very much like wood and is sturdy.We would highly recommend Pete, Preston and team at Royal Covers.
We absolutely love our SolarLux awnings! Royal Covers was professional from start to finish. Great product, Great service, Great company....Thank you Royal Covers!
I just got my patio covers installed and the people who work there are very professional. I am very pleased with the quality of work that was done, they were so careful and handling the job task with care till the end.I would recommend this company to anyone who is looking for this kind of work. Their Prices were very reasonable and the men did a job beyond my expectations. Thank you so much for a wonderful experience. Yvonne Shumate
Very professional and timely staff, as well as a beautiful product.
Products seem fabulous, but have only had them a few days. But services? I couldnt be more pleased. From Angie in your office to my technician/installer Eddie, FABULOUS! Both great people persons and such a great representation of your Royal Covers business. Of the three companies I got quotes from, your sales rep. Bill was very professional and also a great estimator. I had 4 pretty significant concerns dealing specifically with the installation and your Bill was the only one willing to address my concerns. It was Bill, Angie, Eddie and Nate that absolutely made me happy I went with Royal Covers
The Royal Covers team did an outstanding job on our new pergola. They were attentive and professional and delivered a quality product on time and on budget. We couldnt be happier and would definitely recommend them to any prospective customers. Big thank you to Peter, Tanner, Corey, and Lorenzo!
We are extremely pleased with our 2 pergolas! Larry was extremely friendly and professional and knew his stuff! He made it painless as we could tell right away we were in good hands. The installers were great and did a top notch job. Very friendly and always checked with us when necessary. We feel like the size of our home has been expanded and we are loving it. Should have done this a long time ago. I highly recommend Royal Covers!
My overall experience working with Royal Covers was a 10 out of 10. A special thanks to Ryan and Tobias for answering all my questions/concerns along the project timeline. I am very happy with the final project!
Royal Covers did an exceptional job from helping me with the design that best fit my budget and my yard as well as installation and cleanup. I was completely overwhelmed by how exceptional the finished product turned out.....well beyond my expectations. Larry was the rep that came out to discuss the company, the product and to talk with me about what I wanted and needed. Preston and his crew performed the installation so well that, upon completion, my backyard was practically magazine cover-worthy. I am extremely pleased with Royal Covers and will recommend them to my friends.
From the initial quote with Larry, to the design, to the construction with Waylon everything was professional and high quality. A job that normally takes a 1.5 days got knocked out in one thanks to their hard work and dedication. They were also the most competitive on price of all the quotes I got. Our new solid patio cover looks amazing!
Prompt, professional & personable. Great job!
I chose Royal Covers to build a cover for our patio because they have high ratings for customer satisfaction. Im pleased that I chose them because their work and customer service is exemplary.
They arrived early, got the work done. No hassles. Sturdy. Looks great and we can tell it already makes a difference and it’s only April. Spouse is extremely happy and he is very picky.
Great quality workmanship and absolutely looks great. This cover added over 400 sqft to my patio. Excellent customer service from the sales team to the install team
All the craftsmen who installed both of our patio covers and removed an old patio cover were excellent, very precise with attention to details. The estimator and schedulers were easy to work with, good communications. We were very happy with the results. Recommend.
Were very happy with our new patio cover. Everyone was very friendly from the beginning to the end of the project. The communication was great and the crew that did the install were polite and efficient. Thank you.
Awesome product and purchase / installation process. Highly recommend. Exceeded expectations.
I am a older widow living alone. The number one concern for all those single lady living alone is finding good contractors that will get a job done with good customer service and reasonable price. The finished project looks very attractive and high end. I have friends asking who built the trellis/pergola when they see my new project completed in my house. The service from initial quote to installation is excellent. They are kind, friendly and trustworthy. when dealing with Royal Covers I feel safe and know that I will get reliable and quality service and product.
Best in the business. These guys did an amazing job for me. They tackled a damaged pergola at my Dads place that nobody else wanted to touch. They took down the old pile of junk and put a brand new, gorgeous one in its place. Then they built one for me at my place. From beginning to end, I found them professional, highly skilled, and a pleasure to work with. Im going to call them for a third pergola at the end of the season. Quality work and some of the best contractors/workers Ive ever hired. Thanks, Larry, Steve, Daniel, and Dustin.
Larry. Read the other reviews. Im going to pass on RC for our $9k pergola. Very condescending man and argumentative.
What a fantastic experience from the 1st consult to the install! I first met with Peter he measured the area and helped me to choose the best color along with other options. He is very familiar with the product and was able to give me an exact estimate on the spot. It was more affordable than I thought it would be. From there I was advised they were 5 to 6 weeks out as far as when install could be performed. Thankfully they were able to squeeze me in a little sooner which was awesome! Gabe the installer was very upbeat, knowledgeable and polite. He had it finished within the day! (Even with the dog helping) :-) I absolutely LOVE the way it turned out! What a difference it made! Thank you Royal Covers of Arizona team!
Royal Covers is an A+ company. Thomas was quick to respond to our requested quote and did an excellent job answering our questions about the installation process, product etc. Eddie and Nathan were the dynamic duo when it came to the installation. Everything installed perfectly and it looks fantastic. I would definitely recommend this company for your patio needs.
My experience with this company has been horrible!!! They came out and installed a patio on July 19th that looks like it was used. The roof panels, gutters, and trim pieces are dented all over the entire patio. Theres also panels that look like they have been previously repaired, and been retouched with a paint color that doesnt match. They left caulking all over the back of my house that can be seen when standing in the backyard, and caulking all over the top of the patio that can be seen when looking out of our upstairs bedroom windows. The gutters werent installed properly either. Theres as much water leaking out of the top as there is water flowing out of the drain pipe down below.There has been very little communication from them on how/when this problem will be resolved. To top it all off I had someone call me last week wanting to know why I hadnt made my final payment, and wanted to know when they would be receiving it. When I explained the situation he got an another guy on the phone. The other guy told me he ordered the new product, but gave me two different dates as to when it had been ordered. He proceeded to tell me that everything should be good to go by Aug. 6th, yet the Aug. 6th date had already passed. After I informed him that the Aug. 6th date had already come and gone he proceeded to make up a bunch of excuses. He tried to guarantee me that they are the best patio company in the valley and his reasoning was because they are the busiest, and do the best work. Its really hard for me to believe that with garbage product they have provided me, and all the BS they keep feeding me.At this point all I want is a refund. Ive reached out to my sales guy multiple times over the last week but havent heard back. Im hoping this review gets the attention of the owner, or management. Id go somewhere else if you want a quality product in a timely manner.
The installation of our Pergola went very smoothly. Waylan and the crew did a stellar and professional job. It only took two days to complete, made us wonder why we didnt have it done years ago. Great job both in the office and the field. Thanks!
All of the individuals involved in this process from beginning to end were terrific. Peter had the patience of a saint explaining the options and giving me his recommendations. From there, Tanner worked with me to have his crew install the cover when it was best for my schedule. Lorenzo and Bobby did a wonderful job on the install, were friendly, efficient and left a clean work site. Now i have a patio cover that I will enjoy for many years to come. Thanks everyone at Royal Patio Covers!!
Excellent craftsmanship, I am thrilled!
Great job, on time as scheduled, installed within time frame stated, they cleaned up very well and looks great
Very happy with the installers and complete install Royal Covers has it down on providing shade where ever you may need it. Highly recommend Royal covers Awesome Job
We left town with no royal cover and returned to a perfectly made to our specifications royal cover. No mess. No fuss. We love it!
First let it be known, I am a business owner and contractor in the security industry. So when I have a large contracting job to be completed on my own house? I am extremely picky. I expect the contracted promise to match the finished product. I expect the details to be covered. I expect professionalism. I was lucky enough to meet the gracious CEO at Royal Covers, who arrived with my designer, I interviewed 4 other companies. This company was THE MOST professional. They brought samples, they brought their laptop. They laid out the project and quoted me on the spot. No waiting a week for a quote. Throughout the process and days afterward, the company did not tire to answer my questions. Upon installation: a bright-eyed, professional, and polite team did a good job on my large 52 x13foot Alumawood patio roof project. The company stood behind their product when they had to come back to fix flashing. Just went through 2 days of rain....and no leaks. Very glad.
I am very happy with my new patio, it came out beautifully and would use them again. The installers were professional and kind. They took the time to answer any questions I had.
Life without a covered patio was rough. These guys were professional and fair. Answered all of my questions and completed any custom alterations without incident. Dependable and honest. Their electrician they work with is top notch as well!
Was excited to learn about pergolas as we just moved into a new home. When Larry arrived he did not have the material to show us, said he left it at another clients house. He then showed us an expired contractor license and said he was still current. Called the Registry of Contractors and he is not a current contractor. Company has license which is good, but Larry presented himself as a licensed contractor. Larry was very argumentative during our visit at our home. I asked him about a permit and he about jumped out of his skin and began to argue with me. He said then we will have to build it right if we get a permit. Thought that was an odd comment as I would think either way it should be built correct. Told him that I did not want to argue and then he argued that he was not arguing. If you want to save a lot of time go with another company!
After reading up on reviews for companies installing pergolas, I saw who had the best reviews and took the plunge and called Royal Covers. If I knew how cost effective and professional they were, I would have done this years ago. From the very start, every person involved was top notch. Lee provided a thorough/cost effective estimate that they stuck too (as well as providing some design ideas), and Eddie was the most thorough installer/technician I have seen in a while (almost OCD thorough, which is a good thing). Even their electrician was a perfectionist, and took the extra time to do things right even after I had some better ideas (aka changes) for power routing. They were on time, cleaned up at the end of every day, and cleaned up after the project as if they were never there. Im calling them again this winter for a trellis over my outside bar. Thanks guys!!
From the get-go this process has been impressively handled. The salesman, Peter, was a pleasure to work with, suggesting ways to keep the cost reasonable by using some of the existing structures. The scheduling and follow-up were timely and worked around our personal timing preferences. The two men who came to the house to install, Daniel and Gabriel, were friendly, punctual, and very accommodating. They did a beautiful job, cleaned up several times each day, and seemed to take a great deal of pride in their work. I could not have been more delighted with the process or the outcome
Installed a solar cover over my AZ room and I am very happy with the results. I highly recommend!
We love the work that Royal Covers of Arizona did for us! We had them fill in a gap between our patio roof and the roof of our house with their alumawood. And now we have a large completely covered patio area. It is so nice not having any sun/heat in this space. My two small boys are always playing outside now and I feel comfortable with them out there since they wont get sunburned. The sales rep Larry was professional, friendly, fun, and great to work with. And the installer did an amazing job and was very thorough. I would definitely recommend using this company.
We like the quality and the way it looks and how long it will last. The service is great and the rep was very nice and very knowledgeable. They were great with their timelines and how great workers installing the product.
We recently had our screened in room fully enclosed with sliding glass windows, new walls, new insulated ceiling. We are very happy with the professional work that was done and the installers were polite, answered all our questions when asked and had helpful suggestions. They cleaned up everything very well. We are looking forward to enjoying it through all the seasons. Everyone that works with them and for them are knowledgeable and amiable. We recommend this company to everyone.
Though I was not there during the installation, the guys were very patient with explaining to my wife the proper care, warranty and helpful suggestions pertaining to our pergola. The end result was awesome! And of all the contractors we had give us quotes, Royal Covers is the only one that stated there had to be a structural beam at 16 or it would sag. Ours built was a 22x22. They cleaned up all of their mess and I was very impressed! Highly suggest them if you are in the market for Alumawood!!
I contacted Royal Covers because they did a good job for me a few years ago. My email, requesting a quote, was sent on April 6th. On April 14th, I received an email that said that they have reviewed my request and that I would be contacted in 1-2 business days to schedule an appointment. I called today, April 27th only to be told that they dont service my area.It would have been great if they had taken the time, when they reviewed my request, to let me know about the change.Wasted 3 weeks!
We wanted to cover an odd shaped bar-b-que area setup. It wasn’t easy but Royal Covers did a great job designing a custom the pergola. The sales and installers were great. Very pleasant to work with. I highly recommend Royal Covers of Arizona.
Where diligent about getting the job done. Helped the owner and prime contractor thru permitting and found away to provide the right documents required of the governing municipalities. They took on a learning curve and made it happen. The product is a good aluminum product which saved cost of a pure tube steel structure. The installers remained proactive and completed the installation in a timely and professional manner.
Just wanted to write a quick note to just say how happy and appreciative I am of the work that was done at my place by Royal Covers. Chance and Gabe were amazing, professional, and excellent in their installation. Plus they were just good people!Corey, the electrician, exceeded my expectations in spades. I told him that I typically have a low bar for contractors so that I dont get disappointed. But if I were to use a high bar as a standard for Corey, he surpassed even my high bar. His attention to detail was equal to mine if not even better. He is truly a expert in his field, takes his work seriously, and takes pride in what he delivers; you just dont find that much anymore. He gets major high praises from me.Larry See was the rep I met with initially. Larry, I couldn’t be happier.Thanks to the entire Royal Covers team.Donald
I called Royal Covers to get a quote for a pergola. We had some issues getting signatures for our HOA permit, but once we did, we called to start the process. We learned that our original salesperson had left the company, so we were left to deal with someone else. We asked to have our pergola upgraded to a solid roof, and we were willing to pay whatever the upgrade cost was. Unfortunately, the new person was not able to give us an idea of what it would look like with the colors we would like. Instead of trying to figure out a way to give us an example of how the colors would look, the response from the Royal Covers representative was, you can either move forward or not. Not the experience I would expect from a company that supposedly installs more pergolas than anyone else here in the Phoenix area.
The entire process from start to finish was easy. The finished product was better than expected and both the installers and electrician were very professional. If I had to do it again i wouldnt change anything. This is the most beautiful patio my wife and I have ever had. Thank you Royal Covers of Arizona
I just had my patio cover built by Royal Covers and am convinced this was one of the best investments in my house. At first I tried to do a wood patio cover and looked for different type of companies and contractors to do the work: It is unbelievable the lack of professionalism and experience that you encounter out there, I just could not trust any other contractor. Royal Covers staff are all very professional and knowledgeable and have great customer service: they had an answer to everyone of my needs. They proceesed the HOA permit for me and got approval in less than a week. They also processed the permit with the city of Gilbert and received almost instant approval. They built a beautiful and elegant patio cover and setup the electric and installed the fan: all the work I needed for a very reasonable price!
I love my new equinox pergola and cant wait for the cooler weather so I can sit outside and enjoy it. The installers did a great job and all of them were very professional and nice the entire time they were at my house. They cleaned up everything when they left and I could not be happier with their work.
I worked with Larry See, and he was professional and timely. I have had 5 large projects done at my home over the past couple of years. Three of them have made me feel that I was at the mercy of the various trades and that time, agreements and quality were no guarantee, even with research. This experience helped redeem my faith that the word and written contract would be followed. Royal covers completed the work within hours of the original agreement (rain caused a slight delay) and the quality is truly beautiful.
We would highly recommend Royal Covers of Arizona. We used them for an office project that turned out exactly as we had hoped. Everyone that we dealt with at Royal Covers was professional and courteous. The product was delivered and installed on schedule and the installers were very courteous about keeping the noise to a minimum since they were installing during our business hours.
This company was excellent to work with! I received 2 other bids from other companies and they did not compare. Their fees were higher, they took much longer to respond to me and their systems/technology seemed dated. I really like how Pete was able to draw up a few 3D designs on his laptop and give me exact dimensions and costs on the spot. Didnt feel pressure or rushed at all throughout. Finished product looks excellent!
Great product and service.Thank you.Jack @ Timeless Shutters & Blinds
I contacted four different companies relative to the construction of a patio extension and only Royal Covers was willing to go the extra mile to prepare the necessary documentation for the Maricopa County site approval. The overall process was seamless and the end product is outstanding. The installation was well organized and efficient and the attention to detail was (is) amazing. Weve undergone numerous renovations to our 20-year old home and this transaction was the best. This is a quality company selling a quality product.
Royal Covers of Arizona provided my family excellent service when we needed to get a patio cover for our home. Their employees were kind and knowledgeable, and provided timely answers to our questions. When it came time for the install, they did amazing work and were done in just a few hours! I would highly recommend them to anyone in the Valley who is looking for patio covers and more. So worth it!!
Royal Covers of Arizona did an amazing job. It only took them a few days to complete the pergola and they even cleaned up after themselves, making sure they picked up all their mess. Im extremely happy that we went with Royal Covers, and well be recommending them to anyone that needs a pergola or shade structure built.
Everything from the initial quote and design process to installation and quality of product was excellent!
I had a terrible experience with Royal Covers, in that after explaining that I wanted to have a patio cover built, the salesman never called me back nor tried to communicate in any way. I was referred by one of their existing customers, so I was shocked that they didnt need business. I even wrote to the owner without so much as a call or any communication. I would suggest that if you want any quality work done on your home to call another company.
Patio cover is awesome. It is exactly what we needed for the backyard and looks amazing. We love and it would definitely recommend you all to anyone looking for a patio cover.
From the salesman to the installation guys, this crew was great. Love my new pergolas. Like an addition to my home compared to the prior awnings. The guys were fast and efficient, taking the time to clean up meticulously afterwards. All professional.
Third time Royal Covers has worked for us.Deck and laundry room, sun shades and a redo of the car port and skirting after the hail stormIn October.They show up and professionally do their work, only took 4 hours to do the redo on the cover and skirt.When they are finished the job site is clean and I’ve never had to call them back to finish orcorrect substandard work!Will use Royal Covers Again, but hopefully not for hail damage!!Mike
The results of the patio cover are fantastic. We could not be happier. The ceiling fan and electrical work was nicely done.
Thanks for a job well done! Everything was great, from meeting with Pete to the installation. Were already enjoying our overhang and will be for years to come.
Our patio cover looks great! Would highly recommend Royal Covers. They were great to work with from start to finish and their price beat the competition!
Positive all the way! Great up front sales and design of our custom lattice patio cover and great installation and cleanup. No need to say more.