Stopped in after 4:00 on a Friday to purchase hardware for real estate signs. Logan greeted me with a smile almost hidden by his mask. I showed him what I was looking to do. He offered a great suggestion at a great price. I was on the road in less than 5 minutes. 5+ star experience.
GreetingsAfter visiting this establishment I can say my shopping experience was good. the staff seems to be very friendly and, on a side-note, their employees seem to like their jobs. I can say that after asking questions they seem knowledgeable and took care of my request in a timely matter.On the other hand it seems their multi-tasking is not that great and they seem to be constantly attending other matters and focused on getting their prior job done before starting to assist my request.Overall I can say that this company has good service but can still be refined in many areas.
Awesome selection and staff. Don’t waste your time at a big box store if you need fasteners, just come here first. They also have a lot of other good stuff, including the best pricing on automotive fuses I’ve ever seen.
Very happy with the young man in the front. I needed a single hex head bolt 2 actually. When he handed them over I gave him my debit card to pay, he says is that all you needed? I said yes how much. He said dont worry about it man. I know it was not gonna be more than a couple bucks, but its the gesture and the quickness he used that made the rest of my day. Thanks kid!
The guys here at the Mesa store are great they were fast and very helpfulHelped me figure a way to fix the issue and that’s great thanks guys
Love these guys! Ive been going to them for ~20 years for endless projects around my house. I was just there today to get some screws. They didnt have them (could order them in bulk), but printed out and gave me the the info I needed to order the few screws myself. Thanks again!
These guys are awesome. They are super friendly and they know their stuff. They always have what Im looking for even the most random of stuff. I dont know of any other place that carries what they have. If youre looking for any type of hardware they will have it.
The place just surpasses the box stores by a huge margin, have been here twice(Based upon a bad Fastenal review where a guy said come here lol) and both times they had a specific hardware I needed in STOCK!!. Great guys behind the counter with knowledge and service focused mindset which is almost non -existent these days(Retired Automotive Shop owner 23 years so I know better).
The gentlemen i dealt with today were awesome. they took their time to help me and order the bolt i needed. hands down the best customer service ive had in a long time.
Amazing customer service!!! My counter rep was very quick and friendly. Thank you.
I do my own restorations and race car work, so when I need to restock my bolt bins I usually go to Copper State. Good selection of SAE, USS, AN and stainless.Great guys.
Went in to find the right bolt, but the salesman checked the area said I needed a TAP, to clear out /rethread the area, they are well informed to help you out A plus with me they do have some power tools I notice namely DeWalt
Great customer service, had exactly what I needed at the absolute best price when compared to other hardware stores - about a third of the price!
Great service 5+ star!!!