One of the best car buying experiences I’ve had. Friendly, knowledgeable and attentive sales team and finance team. No hassle, straightforward communication. The dealership was clean and followed Covid-19 protocol, including mask wearing. And, we are very pleased with our new SUV! Highly recommend!

We ALWAYS have GREAT service every time I go to Paretti Mazda!! Ann has been helping us for years and she is always an absolute pleasure to work with! She makes sure the customer is taken care of, informed along the way, and she follows up. I have never had service like this with any other dealership. I would recommend them to anyone!! -Danielle Irula-

Alexandra was AMAZING! She and the team really helped us out with buying our new car! Not only was she quick to respond but she was also WILLING which is so hard to find nowadays. Im so thankful for her help. If we would ever need a car again we will definitely be coming back!

Mostly my experience went well but picking up my care after receiving a text that it was done, I waited nearly 30 minutes for them to just bring my car out. Once it came out I noticed they had cleaned it which I really appreciated, but they really need to wait to notify customers that the car is ready if it is not or let them know it is being cleaned. Waiting 30 minutes is not acceptable once you have paid for a servicing that is supposed to be completed.

If you are looking for a luxury vehicle with affordable pricing and a friendly staff please look no further ! Mazda met my expectations and more . There team made purchasing a vehicle a non hassle & my salesman John Mitchell was exceptional . I’m so Happy to be apart of the Mazda family :)

Excellent, professional, and speedy service. Very impressed by my first visit here. Appreciated the complimentary car wash and vacuum, will be back.

Paretti Mazda went above and beyond. I would highly recommend. They take care of their customers... A++++++ Dealership

I always said I’d stick with Hyundai, as I loved my vehicle. But, after my car was totaled and I went back, I just didn’t feel like I did my first experience. So, with the recommendation of a couple of friends I went to Paretti and looked at the Mazda’s. At the worst time ever to by a vehicle, Paretti was the only dealership that I visited (and I visited many) that I felt they were being honest and cared about what I was looking for, never trying to sell me something more. From Brett in sales, to Cody in Finance and Pio and Shawn in Parts, everyone was friendly, helpful and to the point. Proud to say I’m a Pareto Mazda owner!

Had my car worked on they up to date on everything they were doing daily kept me notified and was able to pay online they were top of everything plus they even cleaned my car :)

As someone who has purchased several vehicles in the past, I must say my experience with purchasing a vehicle from Ed Burrow at Paretti Mazda has been the best experience to date. I put in a request to see if a particular vehicle was available and within minutes Ed, not only, emailed a video of said vehicle, but called to verify that I received the email and watched the video. The process of purchasing was seamless and I felt no pressure to make a decision right away, granted I did. I had to come back to complete the purchase and pick up the vehicle a couple of days later. After leaving the dealership I noticed a crack in the windshield and called Ed about it, with the expectation of him telling me that nothing could be done since I have already driven off the lot. To my surprise, that was not the case. He immediately stated that it was a known issue and it was already in the works to be taken care of. A couple of weeks later I was able to drop the vehicle off to have the windshield replaced. There were a couple of issues along the way, out of the control of Ed and Paretti Mazda; however, Ed ensured that he’d keep me abreast of what was going on along the way. This experience has far exceeded my expectations and I will be recommending anyone who is in the market for a vehicle to visit Ed at Paretti.TL;DR? If you’re in the market for a new or used vehicle, visit Paretti Mazda and ask for Ed. I’m confident you’ll be pleased with your experience.

Very good place to have your Mazda worked on. Great service people.

Great service! My salesperson Dianne was very personable and treated me well. She was knowledgeable about the vehicle, accompanied me on my test drive, and even came to pick me up when I had to leave the showroom for an errand. I would highly recommend Dianne to any of my friends. Cody handled all of the paperwork /financing and assisted me in finding which plan worked best for me. Thank you both for a smooth, non stressful purchase.

The Paretti Mazda team always takes care of me! Especially Ann, I usually stick with her when I bring my car in. They also let me sleep with minimal disturbances while I wait for my car in the lobby (the chairs are so comfortable and perfect for power naps). Everyone is super nice and knowledgeable. I’m always pleased with their service. No complaints whatsoever. It’s been 2 years since I bought my car and I have zero regrets!

This was my first time buying a car and the experience could not have been better. Ms. Dianne was very nice and helpful, she took the time to sit down and answer all my questions. Mr. Mike was also great, I had never financed anything before and he helped make the whole process very pleasant and easy. It was truly a pleasure.

I went in for my first service call.I was treated with proper courtesy. Service was done quickly. I will be happy to have my next service call at MAZDA.

Pulling up to a car dealership and not feeling as though youre being poached by desperate salespeople was a welcomed experience for us. I went to a nearby Toyota dealership and I didnt even make it into the front door before I was ready to leave. I found the CX-5 to be superior to the RAV4 and quality and price. Our salesman Brandon knew everything there was to know about the car and he made our buying experience easy, informative, and enjoyable.

I worked with Dianne Michel on getting my new Mazda! She was phenomenal. I would recommend her to anyone looking to buy a new car, in fact my mother and father came back the next day to purchase a new car from her as well. Mike King, was very easy to work with on the finance side.

Really excellent service from Paretti Collision Center. They kept me updated on the progress. They repaired the damage for my car and handed over while waiting for a part to arrive. When the part arrived, they called me to return back the car so that they can replace it. I scheduled an appointment and brought back the car- it was fixed within an hour. Superb!! They handled all the communication with the insurance provider. Fantastic staffs!!

My experience with Paretti Mazda was amazing! My sales person was Tim Broussard! He was very patient throughout the process! I would definitely recommend this place to people looking for a nice car, and I normally don’t write reviews but the service here was awesome!

I visited a handful of dealerships and Mazda Paretti was by far the best one. The whole process was quick and i did not feel pressured into anything. Ed Burrow (my sales contact) was GREAT. I went in for a test drive and he listened to what I wanted and what I was looking for. He knew i was bouncing around testing other cars and he followed through and thought of me when they received a CX-30 that he knew i would like. It was just amazing customer service. I felt i was there with a friend. Cody was also exceptional. He helped me get the best rates possible and got me the best deal possible! Overall my experience with Mazda Paretti is beyond 5 starts.

My experience purchasing a car from Paretti Mazda was excellent. 🙌🏻🙌🏻🙌🏻🚗I worked with John Gantt & Cody through the entire purchase. Both of them were fast to answer all my questions and helped out as much as they could. I was a little skeptical at first for the price but Cody made the car purchase easy by offering a complete walk-around of the car and pointing out blemishes to make sure there were no surprises once I received the car. Cody went above and beyond to make everything smooth. The car is amazing. I would highly recommend working with John & Cody to purchase your next vehicle.🚗🥰🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻

John was easy to talk to and great to work with! The car buying was process painless! The car selections at Paretti Mazda were great as well! If you’re looking or interested in buying a Mazda I highly recommend Paretti Mazda and ask to speak to John!

Great experience as usual. Only negative point was when I had to wait 10 minutes after checking out at the cashier for my car to be brought over from the garage and I had an appointment to get to. My car had been ready since earlier in the day but I didnt come to pick it up until after work. The service dept typically has it waiting out front when I get there and I just have to pay, get in and go.

John Gantt was outstanding. Most helpful. Also, the dealership itself and it’s cleanliness was a big selling point.

Purchasing went as smooth as it could given the times. I would recommend buying from them to anyone. Ed and Brett in sales and Mike in finance were all very honest and knowledgeable.

I went for my first routine maintenance appointment this morning. Service people were friendly and great. I loved the inspection video. Ill be back again!

We had a great experience at Paretti Mazda. Brett, our salesperson was very nice and accommodating. We actually purchased two CX5’s from him. The whole staff at Paretti was great! My husband and I would definitely recommend this dealership to anyone looking for a vehicle.

Please believe every positive review youve read about this dealership. While visiting from out of state, I had the pleasure of having my Mazda6 serviced here and the experience was nothing short of amazing from start to finish. My service advisor Casey was excellent! A+

I made contact with Pareto Mazda over email, and the salesman was very helpful and respectful of my time. He showed me several vehicles and informed me when a car similar to the one I was looking for was in, and when I went to the dealership it was a very smooth experience.

For the last three years I was driving a 2004 Chevy Suburban, that had started to become a money pit mechanically, and I never felt completely safe in it. I decided to shop around and found two cars that I was very interested in on the Paretti-Mazda website. I had the pleasure of having Mr. Henry Reyna as my salesman, and I was beyond happy with the service he provided me. I was very upfront with him with what was in my budget, what I needed in the vehicle (I NEEDED a third row since I have three kids), and mentioned that my credit could be an issue but I had a hefty down payment. The whole process was smooth and I drove off the lot with one of the cars I really wanted the same day. Again, I could not speak more highly of the service he provided me- he was understanding of my needs and so patient with the questions I had. If, I ever need another car, I will go back to Paretti.

So after going from dealership to dealership. I can say hands down the experience we had here was amazing. The knowledge and professionalism of the staff was excellent, and I would highly recommend Brett to anyone looking for a car. I’m sure the staff there is all great, but he really made the experience easy and helpful.

Need a vehicle? Go see Brett at Paretti. I made the drive from Lafayette to make this purchase. Totally worth it. Brett was on top of every detail from start to finish. He would not let me leave until the car was perfect. The whole process was quick and painless. I could not be happier with the whole experience. I would give it 6 stars if I could.

I was looking for a nice vehicle for my wife for her birthday when we happened across Paretti. She immediately fell in love with a red Mazda CX-5, Grand Touring edition. I began the process, contacted the dealership, and made an appointment to see the vehicle further and test drive it. Cody Jones was our salesman and he could not have been more easy to work with. His laid back, polite style was so refreshing. We do share the same last name, but are of no relation, though he and I did joke about it. The entire experience was probably the best experience I have ever had when purchasing a car and we will be loyal customers now and in the future. Thank you for making this a great experience for us and special thanks to Cody for being such a big help.UPDATE- Here we are, exactly one year later and I had so much fun with this one that I decided to buy another one to match my wifes! Our service was still top notch and Brett and Cody couldnt have been more accommodating. Mr. Paretti, you should be proud to have a great staff as you do. We are definitely life long customers now. Thanks again!!!#twomazdafamily#wetooktheparettipledge

Always a good experience. Never disappointed.

Brett was excellent at helping us find a car that fit our budget even in the midst of a car shortage. We are newcomers to Louisiana and ended up leasing a 2021 CX30 which was the perfect solution. Thanks Brett!

Helpful, polite and very accommodating. One of the best I have ever seen. Arranged for a loaner car before I even needed to ask.

I called and scheduled service on my 92 Mazda MPV. My van barely made it there and they told me they don’t work on cars older than 10 years. They could’ve saved me the trip and told me over the phone. They couldn’t even diagnose the problem, or refer me to someone who can help. So Mazda wants me to junk my sentimental car with just 70k miles just because of a computer fault? What’s the recourse here? I never leave reviews but I’m seriously ticked off. The world is rotting around us and these corporations keep pushing for car sales not car repairs? Where’s the sustainably?

Very professional, and made purchasing my car stress free. Thanks John Gantt!

Kind and welcoming setting; warm and personable staff; responsive, knowledgeable and thorough sales consultant (Thank you, Ed Burrow);seamless transaction and sales completion; follow-up to reaffirm commitment to support....great shopping experience!

Josh in service department was waiting for me as I pulled up for my 10 appt. Welcomed me, car was ready in 2 hours as promised. Great customer service was my experience, thank you

I purchased a vehicle from Ed this past weekend at Mazda. It was my first big girl car and Ed and the team and Mazda not only made sure I got exactly what I wanted, but that the signing process was handled as easily as possible. All my questions were answered and I left feeling very confident in my new purchase. I couldnt be more satisfied with the customer service provided at Paretti and the CX-5 I drove off in.

We were from out of town when our car broke down. Did not know who to trust. Had it towed here for repairs. Was updated with the issues by text. Was sent a link with photos and videos of repairs for inspection. Was a costly repair but they made the experience great. Ann was very informative about the whole situation. Great staff.

Bought my 3rd Mazda from Paretti in October 2017. Loved the car so much and the service we received that we came back for another in Feb 2018! Timmie and Will were the best. We have visited the service department and they are also pretty great. Everyone at Paretti is friendly, personable, and willing to help out if you ask.

This was my first visit after purchasing my pre owned CX 9. I scheduled my service through the website. Everything went smoothly and as promised. Ann was my service advisor and was excellent. I will be returning when I hit 20k. My only wish is for Paretti to expand to the northshore. Highly recommend!

We had an excellent experience working with John (the tall dude who would impress any tinder date with his height actually matching what his profile says). He went the extra mile trying to hook us up with our complicated buying situation. Id recommend this dealership to anyone. It looks fantastic and the staff are truly compassionate.

Great experience! Ed was professional and helpful.

Had a great experience here shopping for and purchasing a vehicle! Henry was the best!

On June 20, 2021 (Fathers Day) my wife and I were heading home from vacation when our Mazda 6 Grand Touring started throwing codes and became undrivable. We finally got the car to Paretti Mazda without an appointment the following day. After explaining our situation with Ann Hernandez at the service department, she rushed the car in for diagnostics and found the PCU was going out. They overnighted the part, shuttled us back to the dealership the next day (thank u Roger) and had us back on the road. The level of professionalism and care that was shown to us in our time of need can never be truly thanked. Thank u again for everything Ann Hernandez and Roger and the entire Paretti Mazda service department for the care u took to save my situation.

We are returning customers to Paretti Mazda Henry Reyna was our sales representative. He’s very knowledgeable about all the features of these vehicles. He encouraged us to go on a no pressure test drive alone unless we wanted him to ride. There was ample fuel in the car where we contemplated going on a road trip. it seems lately most of the dealerships I’ve visited leave their vehicles on empty for test drives which concerns me because if I get stranded I’m not walking back I would expect a huge discount.Henry and Sales Manager Mike King Made a proactive effort in looking up available rebates incentives, and bonuses to put forth their best deal. With that said, this leaves out the back-and-forth One may have encountered when previously buying a car. Reminded me of the old Saturn Dealerships. The deal offered was actually better than others through my own research.Henry, Mike and Finance Manager Mark Lee did not try to oversell on any extras, Mark did present options on warranties, only focused on the content, leaving the decision with us rather than pushing how we really needed these extras. I would like to see them moving to a more Electronic System as the paperwork seemed excessiveBottom Line it was a no hassle experience. We really felt we were taken care of with sincerity not just because we were spending money

My service went more smoothly than I could have ever expected. Casey did an excellent job of coordinating thank you!

Sales person was Henry. Very friendly and professional. Loved the fact, that he allowed me time to look and discuss the cars I was interested in. Was no pushy about making the sale, or steering me away from my choices.

They tried to fix my car, as soon as they could, and they did a good job. Thanks.

Everyone is very nice and helpful.

John was very helpful throughout entire process, as well as everyone else we encountered. Thank you!

My fifth Mazda from Paretti Mazda. Obviously there is a reason I keep going back - several reasons - they stand behind their product, great service, friendly staff and always treat customers with respect.

Best car service experience I have ever had!! Everything was done through text message, so no missed calls and playing phone tag when you need quick communication about getting your car fixed. They were so professional and fair with cost of repairs. And clearly communicated all that was done. Really impressed with this group. I will absolutely return for future business.

Made it quick and easy to purchase my new vehicle.

Absolutely great experience with a welcoming atmosphere and quick service!!

Ive always had a negative perspective of dealerships (i.e. too pushy, WAY overcharge for everything), but Paretti Mazda was the exact opposite. Everyone I came into contact there was helpful, professional, and genuinely good at their job, especially my repair rep Casey. They diagnosed the problem quickly and were more than happy to only repair what I wanted to repair. (No pushing me to get unnecessary jobs done just so they could make money.) I was extremely impressed and glad to have my opinion on dealerships change!

Everyone was really respectful and courteous. I didn’t feel pressured to buy a car and the salesman showed me what I asked for and not what they thought I could afford.

I took my 2019 Mazda CX9 for 7500 mile service. After the service, I was told that they put in regular oil instead of synthetic oil (which is the recommended oil by Mazda, which I realized after getting back home).Also, they recommended me to comeback for another oil change after 3000 miles, which is again not correct.I called them to check if I really need to comeback after 3000 miles, they told me to comeback after 5000 miles.I feel that the service personnel are giving wrong information about service schedule and trying to get the owners perform unnecessary service, which will cost us money. Very disappointed with the service team for giving misleading information and different information every time.

Good experience. Tim was exceptional

Ann was very helpful guiding me through my first service and providing me with facts/guidance regarding my new Cx-5’s maintenance needs. Would recommend them to anyone. I’m most pleased with the communication via text which kept me informed quickly and efficiently.

They did a good job trying to get us to where we need to be. Friendly sales staff. Just a few people not wearing mask which a little discomforting, but all we dealt with followed good guidelines and kept us feeling safe. Good job guys.

Thank you for the great service for me & my vehicle 😊

I scheduled an oil change and tire rotation. When I arrived I was quickly greeted and turned my car over for service. I was kept informed of the progress on my car by text and by the service rep. One hour later I was on my way. They also washed the car. Overall good experience.

Friendly, helpful service and a simple, quick buying experience.

I could not have asked for better service and such a comfortable experience throughout the buying process.

Checked out one of their used CX-5....have been a great dealership since Shelley got her 1st CX-9 ( Daisy ) back in 2013...now theyget to take care of her new CX-9 ride LEXI .

I will start by saying that I owned different types of cars for the past few years. I had Nissan, BMW and Mercedes. I always service my cars at dealerships. So far Mazda Paretti is the best one. My service advisor was Ann Hernandez, she is super professional. She kept me updated thru text messages, she send me a report with pictures and videos on the things the mechanic was working on. The mechanic finished the work way before the estimate timing was given to me, so I had my car back sooner. They even gave me a discount without a printed coupon for it. I have a dash camera in my car, so I was able to actually see what’s going on. The whole time employees were working on my car everything looked neat and professional. I loved the guy who did my car wash, he sounded exited to do his job :) I just feel like everybody cared about me and my car. Very nice experience, comparative to Mercedes Benz of New Orleans.The only thing I did not like is the chat on their official web site. I requested some info and the person I chat with asked for phone number and email and never contacted me, but it’s not a big deal and will not change my rating for this company.Thank you Mazda Paretti, awesome job!

Ed Burrow and Troy Lyle were absolutely outstanding! They heard what I wanted, where I needed to be and they overdelivered! They were patient, thorough and professional. They took the time to look for the perfect vehicle that best fit my budget, my needs as well as my indulgences. I felt extremely comfortable and at ease during each step of the process. Thank you Paretti Mazda for making the usually stressful experience a more positively memorable one. I was able to drive away in my beautiful new car, feeling truly ecstatic with no regrets or doubts. I am actually looking forward to doing this again in 10 years. 😀

Great experience with Ed Burrow on the purchase of our cx5! Very knowledgeable and not pushy. I wouldHighly recommend asking for him!

We love our new Mazda! (well, certified pre-owned but new to us). Cody was our salesman and the whole process was very smooth. He made it all very easy and we were well taken are of. I highly recommend this dealership!

Does a Great Job, Thanks

I love dealing with Paretti Mazda. The sales team is wonderful. Troy had everything set up and ready for when my wife and I arrived. Just had to fill out paper work. Service department is great too, they are honest and keep you informed on everything that is going on. This is the 16th car in my family that has been purchased from Paretti Mazda. Great cars, skip Honda and Toyota, come try a Mazda!

Ann Hernandez is the best in the Service Department. Knowledgeable, compassionate and a joy to work with for many years. Always has a smile for every customer.

Went into Paretti today to look at some cars for my fiancé and myself. Henry helped us out as soon as we got there, and he was a pleasure to deal with. Worked with me to get me where I needed to be.Got me in a brand new Mazda 3 hatchback and it’s fantastic. Highly recommend Paretti and Henry to anyone looking for a car!

Paretti Mazdas Service experience is exceptional. They greet you when you arrive in the covered drive-in service area. The waiting area is beautiful, calm and serene. While waiting, the sales agent who sold me my CX5 a year and a half prior recognized me and said hello! He knew my name, the make, and even the color of my car he sold to me! That was very nice. Tim even helped me with a question about getting an ad on for my car. The service agent was extremely courteous as well and took the time to help me with a setting that I was confused about. Over-all, I am SO VERY HAPPY with my CX5 and that I purchased it at Paretti and now get it serviced at Paretti. I highly recommend this dealership.

New showroom and service waiting area is spacious and uniquely designed.

Fantastic experience! Paretti found and brought in the exact car we wanted. Henry Reyna (our sales contact) was easy to work with and had answers for all our questions. He even had a bow on the car when we picked the car up since it was a present for our daughter. Thank you again!!

Excellent, efficient service. Thanks to Dianne and her whole team!

I had a great experience with Paretti Mazda. I knew that I wanted a specific vehicle at their dealership and Cody made sure that it would happen!! He was very helpful/accommodating! He made the process of buying a new car so easy! I love my new 2020 Mazda 3. Highly recommend Paretti Mazda!

Bought a 2019 CX-5 today with salesman Timmie Hebert. Easiest car buying experience ever and the team at Paretti Mazda couldn’t have been better to deal with. I even got 0.9% financing with pretty mediocre credit saving me thousands on the financing. 11/10 recommend, and the suv is awesome! Zoom zoom ya heard

I’m honestly sad that I don’t live in Metairie anymore because this is the best service you can get. They are beyond reasonable and try to keep your car running in good shape for as little money as possible. Always gave it a complimentary wash even when I came in for a simple oil change. Quick service and everyone was always lovely. Miss this place!

The Paretti Mazda Service Department is professional, communicative, and experienced. I always bring my Mazda vehicles in for regular maintenance as well as any required repairs. The employees are friendly and always make sure the repair work and maintenance meets (or exceeds) my expectations. I highly recommend.

Excellent as always. Ann knows her products and her customers.

The service team went over and above. Although I didn’t purchase our Mazda vehicles at Paretti, I will definitely use their service department going forward for all necessary maintenance, both scheduled and not.

Great business, great car, great team of employees!

Fast and friendly service, as always!

The customer service was amazing during my entire experience at Paretti Mazda. Ronnie, my customer service consultant, kept me informed about everything throughout the entire appointment. I will definitely be returning to Paretti for all services for my Mazda! Thank you for a great experience!

Great service, well-organized and efficient.

Service center was informative and willing to help. Was kept updated about the status of the repair throughout. Communication with service was able to be done through text which made it super convenient. Prices seemed fair for what was performed. Additional work to vehicle was recommended, but not pushed onto me. Overall would recommend.

Ed was amazing when it came to buying my new CX5. He was very knowledgeable and the entire team at Paretti Mazda made the entire process quick and effortless. I will definitely recommend Paretti Mazda to anyone looking for a top notch car buying experience!

So far so good!

What a relief to do business with a car dealership where there is no haggling, and we didnt feel like we were just a commission. Our experience made every other dealership we went into feel aggressive and a waste of time. Thank you, Ed.

Paretti did a great job to correct issues related to my purchase of a Infiniti G37. It needed the recommended maintenance according to the miles that Infiniti of Baton Rouge reported as performed but was never done. Paretti called me back and went the extra mile to be sure the car had the maintenance performed. Kudos to Paretti for contacting me to correct maintenance issues in my car. They earned another costumer for life.

Great service!

Great new car buying experience May/2020. Most of the work was done online and by phone with Cody. We started by asking a simple question about the current rebate and finance program. Cody gave us a simple answer, no flimflam or double speak, no come in first and well talk. This was the first time we got straight answers from a car dealership, ever.When we came in everyone was very diligent about the pandemic social distance restrictions and apologetic that they couldnt give the more personal experience. When signing the finance paperwork they did exactly what we agreed on without trying to upsell gap insurance or wheel, tire or paint protection or any other weird add on. They did offer the real Mazda manufacturer extended warranty and not some oddball 3rd party thing.Weve bought many cars in the past and this is the first time we left a dealership feeling we were treated fairly. So good on Paretti Mazda and Cody Jones.

Exceptional attention paid by service personnel. Ann Hernandez showed us what skilled and thorough analysis can mean She gave us a good price on taking care of our Mazdas needs, some of which we knew and some we didnt. Should be six or seven stars.

They were very professional and easy to work with.