user
Freeman Fuel Co
5 Lowell St, Methuen, MA 01844, United States
Appearance
Freeman Fuel Co
Comments
Jo
Review №1

Great AC service. They just finished up a wonderful ductless unit that will heat and cool my garage and basement. I spoke to John initially then his son Brandon. They had their crew here within a week and price was just where I needed it to be. Thanks again if you read this.

Sa
Review №2

Just had to share! At 5:30 a.m., my husband found out that our heat was not working. He fiddled with it for a bit, and at 6 a.m. he called Freeman Fuel and got their answering service. By 7:15, a serviceman was here, and replaced the part. Voila! Heat!I am a devoted customer of Freeman Fuel Co Inc because this is typical of their service! They have serviced our heating for the last 22 years, including minor repairs and a full furnace replacement. They have courteous employees and are incredibly responsive. Two thumbs up!

Ma
Review №3

Called for an emergency service, technician responded within 5 minutes of me putting in the request. Issue was resolved over the phone saving me the service visit. Fantastic service and very personable!

Fr
Review №4

Always good work and good prices for services and oil.

Br
Review №5

Well I have to say this company is way too overpriced. Also terrible customer service. Had to go in person to get an invoice because when they came to fill my tank they didn’t fill it all the way. They tried to say my gauge was off which it isn’t. Also the fat lady behind the counter who I believe does the phones recognized me and started shaking her head when I was putting in a complaint about her because she screwed up payments in the first place. Don’t go here try haffners or Simards first, cheaper and better customer service.

Da
Review №6

Central air conditioning just put in they did a fabolous job. Very neat. Price was best I found. Freemans has done my heating in the past and also very good service. I will be putting in a ductless unit in a 4 season porch maybe next year and they will be getting my business most definitely. Thank you Freemans Fuel.

EZ
Review №7

Great company...if your looking for quality dependable workmanship for a fair price, this is the place...

Pa
Review №8

Excellent, knowledgeable and friendly service. Always there when I need them.

IL
Review №9

Service was very good but we sent two checks and the second check was lost again.... so we called up and we were told “your not the only customers that that has happened to.... why don’t u use credit card?” Why don’t I use credit card? Are you serious? Why don’t you NOT LOST CHECKS AND STOP BLANING THE POST OFFICE.... it’s obvious it’s not them. Why don’t we just change oil companies after 30 plus years.... how about that? Rude sobUPDATE::So, the first check was “lost” and we went down to make a double payment in person, and today the bank calls and says the initial check WAS cashed. Come to find out, Freeman applied the first check to another account... so which is it? You applied it to another account, or other people lost checks too. You people can’t get your stories straight. I will suggest to my family that they change oil companies. You have gone way downhill since mr freeman passed. Not in delivery service, because that remains prompt and excellent which is why I changed my rating, but whoever the woman is that is on the phones at or the time, she needs a lesson in manners because she has none. Basically tried to make it seem like it was my mother’s fault... and tou are the ones that applied her check to another account? Well thanks to u a whole bunch of checks are bouncing and we have to physically go to the bank and take care of all that, not to mention the bounced check fees..... absolutely rediculous

EZ
Review №10

Great company..very reasonable pricing..service and service pricing is the best..you will get top notch service for air conditioning and heating as well..they back what they do or sell.....

Ma
Review №11

Been a 28 year & counting, happy customer, excellent customer service and outstanding repair and replacement services

A.
Review №12

Ive had a good experience with them.. they are very reliable when I call to deliver .

Ge
Review №13

Terrible service and overpriced. Ran my oil dry even though on auto delivery then charged me over $100 just to give me heat overnight. Furnace repair quoted previously was $400 higher than what I paid another HVAC company to do the work.

ch
Review №14

The owner is my stepson lol

Ju
Review №15

Horrible experience, racist outburst

Information
1 Photos
15 Comments
3.8 Rating
  • Address:5 Lowell St, Methuen, MA 01844, United States
  • Site:http://freemanfuelcompany.com/
  • Phone:+1 978-688-0604
Categories
  • Heating oil supplier
  • HVAC contractor
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
Similar organizations