Very helpful. Get quotes with pictures at the end of your showroom tour.
I am a home designer and builder. There isn’t one showroom that I haven’t visited between Palm Beach and the Florida Keys and Opustone is by far the best! They have a spectacular selection of stones, wall and floor concepts. All of their locations are impressive, beautiful and large but I prefer Doral because of their customer service.My sales associate is Hector Hernandez and he is the best! He is professional, courteous and very knowledgeable about their inventory. He also has a great eye for aesthetics and design. He truly cares about making my clients happy. If you’re looking for someone who will go to any length to help you feel excited about your project, ask for Hector!
Your Stone solution!! Prices for any budget. I guess any sales advisor would be great, but my experience with Heloisa and Brie Ann, above and beyond, thank you!!
Our salesperson Hector Hernandez was amazing! From our first experience with him over the phone to our various encounters over email he was nothing but outstanding! He represented Opustone products with excellent professionalism. When we finally went to make our choice at the showroom, although we did not decide on the original product we had discussed, he was friendly, patient and nothing but courteous in continuing to assist us and follow up with us. We are so pleased with his professionalism. Opustone did a great job in having Hector be a part of this team! Great job! We will be recommending many people here! Thank Hector for all of your help!!!
Excellent service on all aspects. Great experience walking into the show room and choosing a tile. Our rep, Matt, was great and was in contact with us every step of the way.. highly recommend for their quality and service
We are developers in Belize and have exported several orders to Belize. We have been customers of Opustone since 2014, 90% of our orders have been phone and/or email orders. Our Account Executive Daniela DeZayas has always gone above and beyond to send quick responses, extra pictures of all materials that we request, pictures of the crated tiles and slabs, and she has made sure that delivery was on time to our freight forwarder. The trust that we have with Opustone and Daniela has saved us several trips to Miami. We also want to thank Vera Delgado, Showroom Manager. Better than Amazon!!!Sincerely Roger and Frances Nordstrom
This place has such a huge selection! The showroom is Organized clean and beautiful ! On top of that the one stone I fell in love with was just sold out! I reached out on Instagram and so thankful for Matthew lax who helped us locate the stone we loved!
I highly recommend Luis at OPUSTONE GRANITE & MARBLE DISTRIBUTORS. He is very helpful and detailed oriented. Will help you get the best value for your money!
I’d like to acknowledge Matthew Lax with Opustone for his time and direction with my projects. He’s been very patient during the process. He has also made some very good suggestions to fit my needs. Thanks again for your help.
Matthew Lax at the Miami store has been helping us purchase material for our home and he is the best sales rep. He is extremely knowledgeable on the products and gives great guidance in bringing everything together. Thanks Matt!!
Worst customer service ever!!!
Not only they have a wonderful selection, but Daniela Zayas, the sales person who helped us, was very patient and resourceful. She was a class act. Both my wife and I felt very comfortable as Daniela explained in detail the materials available and made helpful recommedations. We will look for her for each one of our future projects.
Great customer service and awesome selection of stone and marble.
Daniela has been amazing in helping me with my various projects. She is patient, knowledgeable,friendly and very helpful.
The choices available are great and the customer service was great highly recommend
We are currently in the process of redoing our home, and our designers suggested I go to Opustone. Barbara Cutino has helped us throughout the lengthy process and has had so much patience with us. She is very knowledgeable and always willing to help us with our many questions. We are highly satisfied with her service, promptness and all of Opustone’s wonderful selections. We continue to come back and recommend our sales person to everyone we know.
Bad experience, They dont treat every customer the same. Very rude and they judge you for your appearance.They should treat every customer the same, in places better than that, they treat people super nice. 🙄
Don’t know much about the company, but I do know Hector Hernandez is great and very professional. He was there to answer all my questions/needs and very helpful throughout my decision making process. Highly recommend Mr. Hernandez to anyone that walks into Opustone. Would have given him 10 stars if possible 👍🏻👍🏻👍🏻
Fantastic customer service. Their products quality truly speaks for itself.A highly recommended place for those looking to invest in top notch materials that will prove their endurance.
Opustone has an excellent service and a fantastic offer of materials, probably the best in South Florida! Oswaldo Uztariz, at Opustone Fort Lauderdale, is an excellent professional, very helpful and responsive!
My experience with Opustone is a wonderful one. They provided me with excellent quality stone. They had a large selection of very rare stone and gem slabs. I have renovated many high end homes and the materials carried here at Opustone are top quality and materials you will not find everywhere else. The customer service is excellent as well. I will continue to recommend the products at Opustone. Great business!!
Best selection and service. Have used them multiple times over the years. They keep getting better. Pricing is really good too
Very good quality and durability. Ive done several kitchens and the product is still looking new after many years.
I have worked with Opustone for many years as a designer, they have great product and customer service.
Awesome experience at Opustone,Prior to coming Ive was recommended to come here, herd many great things about this place.I was greeted by a beautiful receptionist Danielle, very polite. Offered water, coffee, etc. She also offered me to take a look through the amazing showroom so i can get ideas in the meantime while i waited for a sales associate to help me out.Then Jose, who was very sharp and directed to exactly what I was looking for.Overall, great experience. Definitely will recommend.
5 STARS SERVICE.....ASK FOR BARBARA CUTINO....SHE IS A VERY PROFESSIONAL ASSOCIATED .....
I went to visit Opustone already clear on what I was looking for and was met with a terribly rude and condesending man - Segundo Diaz. I must’ve explained exactly what I was looking for more than two times but he did not listen and simply kept providing me unsolicited advise. He walked away mid conversation and took a call while I was talking with little regard. Awful experience. Go down the street to MileStone. They are much nicer there.
Great customer service and selection of high quality products!Thanks so much
Visited their Miami showroom and was impressed with their selection of Terrazzo! They have a beautiful showroom and their state-of-the-art warehouse (it has A/C!) was impeccable and housed just a fraction of their marble and other stone slabs. Sidenote, they have great coffee and refreshments which was really appreciated after a long day of shopping around.
This is an amazing place. Beautiful stone of every description.Andres Medina helped us a lot!!! and answer all our questions. I definitely will be back for my next project. I am very happy with my product.
Marcos was helpful and patient. Good experience overall.
Barbara is the best. Great comprehension. Lots of patience with client and a great sales lady! P
Opustone has the best products within their category. Their entire staff is amazing from sales to shipping they all are patient, courteous and very friendly. They made the very well know “difficult process” of remodeling a house a fun and exciting experience. I highly recommend them.
I recently purchased two slabs (quartz and quartzite) at Opustone. After visiting 7 different stone distributors, my fabricator (Dario at Crislia Kitchen) insisted on Opustone. Compared to the other Distributors I visited, Opustone is exceptional—their selection and staff truly make them unique. Nadya at the front desk makes you feel welcomed and is very informative. And my salesperson, Hector Hernandez, was very knowledgeable, patient, and accommodating. Hector listened to what I wanted and did not pressure me to act quickly; in fact, I met with him 4 different times before making a decision. Updating a kitchen can be a daunting project, but Opustone made choosing countertops easy and fun. Based on my experience, I would highly recommend Opustone!
Jose Hernandez is one of the best sales associate Opustone has.Every time we need help with something hes ready to assist us with any matter or concern. He is a person that you can rely on and he treats you with respect. As a client I recommend him as your sales associate.
We recently renovated our home and used Opus to purchase our materials. They have a beautiful showroom, unique products and a friendly knowledgeable staff (our salesperson was Matt Lax who was great!). We felt their product was the best quality we saw and they stood behind their product. I would highly recommend Opus Stone to anyone looking to purchase various stone products for a home or business renovation.
I work for a construction company that was remodeling a student leasing center and we needed to have a particular brand and style of marble shipped and fabricated to us in two weeks. Opustone was one of the few places that sold the brand name of the marble we needed. After realizing the designer for this project specified a marble product that was not available in the USA, Monica, our sales associate, was very prompt at finding a replacement product for the remolding and emailing the results. In fact, she was extremely on top of this project. She would always return calls and emails right away. She was SO friendly and helpful the entire time! These are characteristics that seem to be far and few these days. I have thanked her many times for everything. Without her, I am not sure we would have had this key piece of the project in the very short time needed. Monica is wonderful!
Great selection but the service is awful. There is nothing worse than to have someone take care of you and then have them jump off to someone else leaving you waiting for a response. There are plenty of selections in South Florida as far as high end tile to be treated like that.
This past weekend I must have visited close to 10 different marble and tile shops all the way from Pompano Beach to Miami. One thing I learned was that the prices are lower in Miami, but many of the stores there were far from impressive, that is until my contractor and I walked into Opustone. Wow, do they have their act together. The selection, the displays, the organization of the place, it all just came across as a 1st class operation. Most importantly, our salesperson Jonathan Bustinza was very professional and it was apparent that he really wanted to give us the best service and that he really cared. I can truly say it was one of the best shopping experiences that I have ever had.Sincerely,Lars HeldreReal Estate Broker and Property Manager
I purchased all the countertops for my house from Barbara Cutiño with Opustone. Barbara was very helpful to my wife and I in selecting our countertops, including having great patience in showing us the extensive product options during several visits to Opustone. The showroom and large air conditioned product floor space at Opustone are impressive.I highly recommend Barbara and Opustone for any of the stone needs for your home or commercial project.
They are useless and less take into account its workers, the worst
Great variety, service and prices. We found just what we were looking for!! Marco was a great help.
The worst customer service ever! The attitude of the lady at the front desk and the salesperson was horrible! Beautiful showroom but terrible customer service.
Very snobby place. Earily quiet inside. They refused us service BECAUSE WE HAD CHILDREN and were not allowed inside.. WOW Went elsewhere and bought 3 slabs of high end granite in Doral @ PRIMESTONES MARBLE AND GRANITE. EXCELLENT PLACE with phenomenal customer service.
Company Marketing Strategy: “Take or leave it. Did not honor previous pricing. Sales managers and back office arguing fiercely in front of customers. Requested to talk to manager, never showed up. Left after 15 minutes waiting in the lobby. Overall, worse customer experience a customer could experience.
It has always been a pleasure working with them on many projects here at MV Group USA . they are very reliable and always willing to go the extra mile to keep our clients happy . we definitely recommend them for your future projects .
Wonderful huge selection of all types of stone...Vera Delgado was a pleasure to work with and had plenty of knowledge on all the products...If you cant find what you need here then you wont find it anywhere!!!
GREAT SERVICE I RECOMMEND YOU STOP THERE FIRST BEFORE YOU BUY...SO MUCH TO PICK FROM :)
Doral sales reps Jose Hernandez and Victoria Veitia are fantastic to work with. Both are extremely knowledgeable in the products they sell and always provides excellent customer service and suggest wonderful material combinations. I highly recommend working with both of them.
Opustone came highly recommended by an interior design firm we used for our complete kitchen remodel. After working with their staff, I would have to agree with the recommendation. I was impressed with their large on-site selection and helpful, knowledgable staff. We found a beautiful quartz for a very reasonable price. I would also note I had a number of questions given my lack of experience in stone/countertops, and their branch manager Ennio went above and beyond the call of duty to answer my questions and make me feel at ease. It is rare to see someone spend the kind of time he did with me, hence the reason I feel compelled to write this review and let others know about the wonderful staff at Opustone.
Excellent product selection and service. My sales rep, Jose Hernandez is outstanding, excellent customer service.
I called and was talked over and rushed off the phone. I love the brand but Im definitely not working with this location.
Blown away by their selection of stone, not to mention their friendly customer service. This location was incredible!
Opustone is a very professional company.
Horrible experience. Dishonest people. Zero customer service. And if youre not Latin, good luck getting any attention. Wont buy here again.
Go see Erika! Shes the best!
This place is AWESOME!!!!!
Poor customer service
Thank you Bruce for everything!
Welcome to Opustone Granite and Marble.
I love Opustone, great selection, and Vera is AMAZING !!!!!!!!!!!!!!!!!!!!!!!!
Thanks to Marcos Nuñez for his kindness and professionalism during all these years. He always helps us with what we need and we are very happy with his service.
Our representative Marcos Nuñez has supported us for a long time, he is always very professional and we can count on his help at all times, this is very valuable for our work.Our representative Marcos Nuñez has supported us for a long time, he is always very professional and we can count on his help at all times, this is very valuable for our work
It is a big company, it has variety but they do not value their workers, they work with a lot of effort, many hours of standing, and they are not valued when it comes to compensating the payment, they do not pay well, I worked there so I leftIt is a big company, it has a variety but they do not value their workers, they work with a lot of effort, many hours of standing, and they are not valued when it comes to compensating the payment, they do not pay well, I worked there so I left
I greet Eliseo I greet you from Puerto Rico I greet
A PLACE WHERE YOU FIND THE BEST STONE FOR YOUR FLOOR AND KITCHEN.
Very good