Steve was SO helpful and nice! He was extremely busy when I arrived and still made me feel like a priority. We will be giving him all our business!

NOT RECOMMENDED! Their quote included more than $1,600 in unexplainable fees. They charged me for: taxable fees (there was an additional tax charge included in the quote), dealer handling fee, and dealer fee. They cant explain in detail a description of their fees or justify how they got those numbers. They refused to negotiate, and lost a customer. Dont be fooled, what they are doing is illegal.Florida Statute Section 501.976(16) explains:the dealer cannot legally add to the advertised price any additional charge for services performed before delivery, such as those for preparing the car or the documents necessary for the sale process to occur. If there is a line item listing any such charge in addition to the advertised price, tell the dealer to take it out as it is violating the Florida Deceptive and Unfair Trade Practices Act. Also, just like the price of the car, the price of dealer prep (or whatever your car dealer calls it) is negotiable.There will always be businesses (like this one) which take advantage of consumers. However, it is much harder to take advantage of an educated consumer who knows what is or is not permitted as a business practice.

My first oil change was done by professionals and with the best possible quality. Very positive experience and I would recommend this dealership to everyone!

Luis Maldonado was very rude, condescending and completely unprofessional. He asked me, if I thought the dealership was a nonprofit organization. Then he told my husband and I we were wasting his time. I will never do business at South Motors Infiniti again. I’d rather take a road trip and take my business outside of Miami.

The WORST customer service! Salesman Orlando insulted and accused me of lying when I told him I was pre approved for an auto loan at the rate I was approved at. He even went as far as calling his connect on speaker phone at the bank to prove to me that I wasnt approved at the rate I told him. He ended up embarrassing himself because the person confirmed EXACTLY what Id just told him. I knew at that moment he was NOT getting a sale from me. They also tried to offer me crumbs for my trade in. DONT buy or trade with them! Weeks later someone called me to see if I was still interested in buying one of their cars, I explained that I went to a different dealer and explained what they are offering and asked if they could beat it and the person ended up hanging up the phone on me. Then a couple days ago someone else called back again like they didnt hang up on me a few days prior asking if I was still interested in trading in my car. I called them out for their lack of professionalism and the person still had the nerve to tell me that I wasnt hung up on. The audacity is running rampant at that dealership! THE WORST! RUN AND DONT LOOK BACK!

Sam was the absolute best! He was 100% down to earth and absolutely honest. He went way above and beyond getting my wife the best deal in whatever vehicle she was interested in. I would recommend Sam to everyone regardless of what kind of vehicle you want.

My experience with the Service Department was great. They were swift with great attitudes. Made my experience purchasing my car from them. A great one!

Our Service Advisor Roberto Piedra provides the best Customer Service Experience when you take your vehicle for Service. He explains the best way possible repair and or service your vehicle. Customer Service is his main priority and that your vehicle be returned repaired or serviced as promised.

Great experience at South Motors Infiniti. Took my car for service and a recall Roberto was very helpful and professional.

Steve in service department was the best! He was 100% customer service oriented. I would recommend Steve to everyone as an Infiniti advisor.

Elvis is the best Service Representative he always take care of me and my family, he goes far beyond his normal duties to make sure I am happy with my service. South Motor Infinity get a thumps up from me in regards to customer service.

I always get great service and my advisor Michael Roldan is willing to go out of his way to make sure everything checks out before handing the keys back!

Found my car on March 22. Spoke with the finance department on March 23 and was in my car March 24. BEST BUYING EXPERIENCE EVER! Not only was my car a fantastic price but they drove from South Miami up to Pembroke Pines to pick me up and take me to the dealership to sign for my car. As easy as 1 2 3 with the team at South Motors. THANK YOU GUYS SO MUCH!

I am pleased with the service representative mr Michael Roaldan he has been very polite & helpful every time I have come to get service I cannot thank him enough from past four years since I bought my car 🚗

Efficient & courteous with their service department.

I’ve purchased a few cars from this dealership. They are very helpful when purchasing a vehicle and servicing your car. Contact Luis for your next car purchase and contact mike for your next service appointment. You won’t regret it.

My Service Writer Robert is the best and he always does his best to make sure I get my car back according to the time he promised. The entire service staff is great.

What a pleasurable experience, our sales person Orlando Torres was great, took the time to hear our needs and without any pressure was able to find the perfect match for us. The finance person helped us get a great deal, we left knowing that they will have our business in the future again.

I am always treated as a valued customer. Robert has been my service writer through 5 cars and is one of the main reasons I keep coming back to South Infiniti.

Awesome staff, always friendly and good timing and Excellent work done.Will recommend to all my friends and family

I leased a brand new car 2021. The very first month, I started having problems and had it fixed at least 4 times. The car is still not working. The guy who sold me the car left after few weeks. I I am a woman and a nurse. I am taking care of everyone and no one at Infinity is ready to help. I am desperate and wish that people would think twice before buying or leasing any cars at Infiniti. Saturday, I have to bring it back to be fixed again. Infinity cars are not reliable.

Great Service, Michael Roldan provides excellent service, top notch AdvisorsVery nice dealer overall.Excellent customer experience!

Listen, I can’t make this Up! Elvis Hernandez is the only reason I come to the place he’s the best hands down...

Delto and Omar are the best!! Came to just look at the Car quickly on my lunch break and walked right out with the car I wanted! Deal was perfect, vibe was perfect and car was perfect !! Thank you south motors infiniti!

Roberto Piedra is an excellent service advisor, he educates you and insures that you leave in a safe vehicle, Robert thanks for your honesty..

Mike Roldan Service Advisor, was professional and courteous------listenedto Customer!----presented recommendations with detailed explanations----

Overall, the service at South Motors Infiniti is amazing from Mendelson in Finance to Jorge in Sales and to Elvis in Service. This is a dynamic team. Always affable and doing what is best for the customer. Always providing immediate resolution to any issue that arise.I am so grateful of the opportunity to be apart of a dealership that really cares about their customers.Thank you for your amazing service and Godspeed.

Service advisor was knowledgeable, professional and the service was fast. The whole dealership there is great!

I just leased my second Infiniti from South Motors Infiniti and my experience was far more than amazing. I called in the morning and told them what I wanted in my vehicle by the afternoon I had the numbers. I went in and they gave me exactly what they promised. No hassle. Delto gave us the best experience in leasing a car. I definitely recommend him and all the staff at South Infiniti.

Robert Piedra in service is fantastic and easy to work with.

From the moment I pulled into the service driveway I felt that the service here is different because there are two employees there to welcome you while they communicate with you very politely and also I got to meet with Mr Elvis my service advisor he wanted to know if I am leaving my car I told him no that I will wait for it he offered me to have a Uber take me home and pick me up when my car would be ready so I would not have to sit there and wait, while I was home Mr Elvis kept me updated on everything that they found with the car and the cost for repairs I have the option to approved yes or no for the job.And the part I also love is that you can keep track of the car following all the steps from the time the car checked in, in service, finishing and ready for pickup.Mr Elvis when you get to there with the same enthusiasm make sure you’re satisfied by personally giving you car all clean and ready.I will say thank you to the all staff at South Motors Infinity.I felt great with the kind of service provided and I will not think twice when it will time for me to come back for a visit.

I will keep coming back to infinity, not only because I just LOVE my QX60 but the level of service is incomparable. Mr Elvis Hernandez is my service advisor, he is always on point, he lets me know quickly whats wrong with my car and around how long the car will be in service, and if repair will take longer than expected, he will have a loner car ready for me. This quality of service and the way Elvis makes me feel at ease, I will be a forever return customer of Infinity!!!

Great service, everything is explained and done in a timely manner and staff is friendly and welcoming.

I RECENTLY LEASED A QX60 FROM SOUTH MOTORS INFINITY, IT WAS THE BEST EXPERIENCE I HAVE HAD BUYING OR LEASING A CAR IN THE LAST 20 YEARS, THANK YOU VERY MUCH TO ANTHONY VALDES WHO MADE US THE PROCESS SO EASY AND RELAXING. AT SOUTH MOTORS INFINITY SHOPPING IS REALLY A PLEASURE.

They dont mind lying and selling you a wrecked car. The reason people dont like car slaesman.

We had a great experience during this new transaction, the whole process was kept simple and easy. Mr. Mendelson and Mr. Rafael were in charge of the process of getting my new car, their service was very professional and reliable. To finish to deal Mr. Ricardo Perez did a great job by keeping the signing process short and easy. Thank you!!!

Elvis in service, is an excellent service advisor! Elvis always goes over and beyond to ensure that all my concerns are addressed and corrected in a timely manner. He’s very honest and I would recommend anyone that owns an Infiniti to visit his dealership for a great and honest service experience! Thanks Elvis!!!

Elvis in service was a great help with taking care of my Infiniti and working with my schedule. They had the service done quickly. Would definitely recommend this Infiniti service dept.

I have NEVER experienced better customer service in my life! Please do yourself a favor and buy your car here!For starters, Elvis from service has been amazing from the start, he always goes above and beyond for his customers. He answers emails timely and is always willing to help me with any car issues I may have!Silvia in customer service has become my bestfriend over night, seriously shes THAT nice! I called for a last minute appt and without even having met me she put me on the schedule the very next day and accommodated all of my needs!Anthony in sales worked his magic and got me into a brand new QX50 within my budget!!! He also got me a birthday cake, I mean seriously WHO DOES THAT!Elcris in management allowed Anthony to get me the most amazing deal and I truly couldn’t be more thankful or happy with my new car!I never take the time to write reviews but I had to just point out that South Motors Infiniti is not a regular dealership, is it home to the kindest people I know. I will never get a new car anywhere else and I’ll refer everyone I know to them in seconds!

I had to come in without an appointment due to a flat tire. Steve took care of me right away. I was in and out within one hour with a new tire.

I cannot express enough the appreciation for the help I received from Ron Altamar. This guy from the beginning to end was patient and very informative about every question I had. He found me the exact price I wanted and sold me Exactly the car I wanted. I will recommend him to all my friends and family. Thank you so much for everything Ron, Omar and Infiniti south motors.

Just like this review the car buying process was short and sweet no back and forth or any other games. It was a pleasure doing business with them Ron my salesperson, mendelson the sales manager and the finance team where extremely professional yet they made me feel at home!

I am thankful to have the South Motors Infinity for their outstanding customer services. I feel confident leaving my vehicle with the Infinity team. A special thanks to Luis who provided me with outstanding customer care.

The dealership staff set-up the pick up of my car and drop off the loaner in a timely manner and the same was for the delivery once my car was finished with the repair. They washed and vacuumed it very nicely. Steven at the service department was great!! Incredible customer service and follow-up. Steven went the extra mile to provide great service. I am very happy!!

BEST EXPERIENCE EVER. I came in looking for a quote on a Infinti Q50. Just a quote since I was looking at other cars like a Lexus, etc. Not only is the car an absolute dream from the way it looks to the way it drove. I simply knew I couldn’t walk away without one and Ron made it possible. There isn’t enough good things to say about him. He was patient,informative,honest and got me a amazing deal and I can’t thank him enough. Ricardo Perez also helped me and it’s just crazy to think how great people they were. I’m so excited to own my new Infinti ! Highly recommend this place you will NOT be disappointed! I will be forever grateful to them as the made this milestone the best experience possible.

I really enjoy going here to get my car checked or repaired. Mr. Piedra is the best. He always makes sure I’m well taken care of, he’s the Greatest. I love visiting South Motors Infiniti. It looking forward to my next visit.

Out of all the Infiniti Dealers in South Florida. South Motors has been phenomenal to me as a customer. Jorge Cabrera in sales and Robert Piedras in Service are top notch professionals and know how to make a customer feel appreciated. Dont bother going anywhere else. South Motors Infiniti has you covered

Best service advisor Steven Anteen! He is knowledgeable, professional, experienced and reliable.

Customer for 4 years always come here for oil change and any kind of maintenance and always 5 stars service. Free Wifi confy seating are, big tv coffe and pastries.They wash and vacuum your car for less than $50 best deal in town.

Great choice of new and pre-owned cars, caring and high-touch service! Special shout out to Ron Altamar who went above and beyond to guideme through the choice options and get the best car for my needs. Well done, highly recommended!!!

Worked with Ron Altamar as my salesman, and Omar in finance. Being a return Infiniti customer, they went above and beyond to get me in the vehicle I wanted and the price point I was happy with. They made me feel welcomed, appreciated, and valued. Thank you both, and see you in a few months to change my husbands car!!!

Paid a visit recently, good vibes from everyone there. Thanks.

ELIVIS HERNANDEZ IS ABSOLUTELY BY FAR THE BEST! HE GIVES 100 % TO HIS CUSTOMERS.... I APPRECIATE THE CUSTOMER SERVICE AND CARE BE PROVIDED TO MY CAR! THANKS FOR ALL THAT YOU DO! EXCELLENT

During a recent purchase of a Q50, I was lied to on multiple occasions. Mr. Orlando Torres proceed to tell us anything to increase his chances of selling the Q50. The first lie explained that we had run flat tires, which is why they refused to give us a spare tire, unfortunately we had to find out the hard way when we caught a flat in the middle of the night, with no spare. He then proceed to tell us that we have 2 free oil changes when we purchase the vehicle, turns out that was another lie. After calling and explaining our situation they told us there is nothing they can do to help us. AVOID THIS DEALERSHIP!!!!

Very good consumer service and I love my service advisor Mr. Roberto

Great service from Robert Piedra in the service department. Very reliable and transparent in terms of costs. Kept me up to date with progress and gave me a very nice loaner.

Extremely satisfied with the services provided at infiniti. Been to other dealers such as BMW, Lexus. But the service provided by Mike Roldan was excellent by far best experience. Very charismatic and always kept me updated not to mention how easy and smooth he made the process feel.

The best seller i have ever met, a special costumer service, a true professional.

I just purchased my first car from this dealership. At first I was skeptical because I wanted to make sure that I hit every target when it came to making sure that I got a good deal. Ron was sales rep and I must say that he was accommodating when it came to questions that I had. If he didnt know the answer to some of my questions he would go out of his way to find out. I can appreciate him going the distance to make sure I was pleased with my purchase. I also appreciate him following up with me the day after I purchased my car. I look forward to building keeping in touch and maybe in the future purchase another car. I cant say that I have any complaints. Appreciate the service RonAnd Im not a fake or paid ad

Jorge Cabrera made the process of buying my first car very simple and easy. He is very professional and loyal to his customers. I have nothing but good words for South Motors Infiniti!

Knowledgeable and professional! Service Rep Mike was great to work with.

My husband and I went car shopping and started here at South Motors Infiniti, we were greeted by Alejandro Nunez who made us feel super comfortable at the showroom, he showed us around and guided us through the available cars there. We must say that this was our best car shopping experience ever. The salesman was very informative and he answered every question we had patiently. We leased the Q50 and we are soon going back to get an SUV cant wait. We started our car shopping experience here and left with a great car. I recommended a friend to Alejandro and she left super happy with a beautiful SUV and she also referred a friend who also left with not one but two vehicles. Just perfect! Thank you Alejandro.

ELIVIS HERNANDEZ HAS BEEN THE BEST BY FAR! I APPRECIATE THE HARD WORK AND CUSTOMER SERVICE YOU HAVE PROVIDED! THANKS FOR ALL THAT YOU HAVE DONE!

Great facility. Everyone was pleasant and friendly. Really love my purchase. My Salesman Ron Altamar was awesome. Very attentive, professional and knowledgeable.

My sales rep Ron Altamar was amazing 3rd infiniti with South motor Infiniti love it

If I could I would give 10 stars for a great customer service at Infiniti. When we walked in to trade in our lease to a finance Eric was great, super helpful he walked us through the car features and explained everything, always with a nice smile and great attitude. We asked for a test drive and he promptly assisted us with that as well. Also Adam the manager was a great help, we dont have the best credit and Adam and Ricardo the financial manager literally did everything on their power to help us and made sure we got a great deal on the car. What I specially liked is that they did not at any time pushed anything, super honest, they really care about customers not only money. Not to count that Adam helped us and gave us credit advice without charging a penny for it. We got a used 2015 Q50 and at anytime they treated us differently because of it. Were super happy and pleased with our new car, the car runs super smooth and it looks brand new. Ill for sure be going back to the dealer to buy a future car and I do recommend the dealer and the brand to anyone.Thank you Ricardo, Adam and Eric, we truly appreciate all your help!

I had a problem with my CPO 2015 q50, my transmission went bad, I called the dealer, Infiniti pick up my car, dropped off at the dealer, they gave me a loaner and they fix my car under warranty. Im very satisfied with Roberto customer service and South infiniti as well.

Scott Lyn was amazing!! Very patient, knowledgeable, and made me feel comfortable. I was able to tell him what I’m looking and he helped me find the car that match my needs!! My car buying experience was EXCEPTIONAL. I’m extremely grateful and satisfied with the service I received.

I have had my serviced at South Motors Infiniti since I purchased the vehicle and got assigned to Elvis Hernandez as my service writer. Mr. Hernandez is not only very professional but is also caring about his clients and their needs. I have seem him go out of his way, not only for me but the next customer as well. He keeps you notified as to the progress of your vehicle and any unexpected issue that may arise and give you an honest answer so one can make an educated decision.Being a business owner myself, I can certainly assure you that Mr. Hernandez is an asset to South Motors and a reason to keep coming back to South Motors Infiniti.

Amazing service at this dealer. Julio in service is spectacular as we will continue purchasing vehicles at South Motors Infiniti thanks to the quality of customer support and satisfaction.

After traveling from Tampa to Miami for a specific vehicle, my experience at this Infiniti location turned out to be unfortunate. Lies unfolded months after the purchase of my q50. I was told unnecessary lies about having special run flat tires and being told I would receive two free oil changes throughout my first year with the vehicle. All things that seemed to boost the sell but when put to the test seemed to fall through. After catching a nail in my tire I was brought to the realization that I in fact had ordinary tires without a spare tire . The same disappointment followed when I tried to receive the oil changes that was discussed during the sell. As I called and explained my concerns to my salesman Orlando Torres, he proceeded to tell me that he could not recall the things that were said during the transaction as he speaks with many people. When given the opportunity to turn a bad business deal for the better, Orlando’s efforts were another disappointment. I say all this to say, check your facts before purchasing from this location.

Excellent service and friendly staff! Roberto Piedra was the Service Consultant that helped me with the oil change and he was very attentive and courteous. Thank you South Motors Infiniti!

Ask for RAFAEL!! I have bought luxury vehicles before, but I’m new to Infiniti. I went in knowing nothing about what I might want. I was greeted by Rafael Morales. I told him I had no idea what model, because I had never been in an Infiniti. He asked just a few simple questions and directed me to a few options. I won’t lie, I have always hated car shopping... But he was so nice and engaging and asked questions that made me feel like he actually cared about my preferences. He listened to every concerned and help provide legitimate solutions along with alternative options. I’m in sales, it was so refreshing to see someone who cares about you making the right decision and who wants to be a great resource of information. My first research visit, I was leaving, he gave me material to read at home and made himself available for all my questions. I was not expecting all of this info! I have got to brag, he knows his product, super profesional, and genuinely a good person. I will be back for another car with Rafael and send family his way. Thanks again Rafael.

All I have to say is Alejandro and Marcello are AWESOME!!! I was in desperate need of a new car after mine was totaled in a car accident. These guys made my car buying experience exceptional and Marcello got me a great deal on my financing which was so good even my credit union couldnt believe it. And not only did they treat me well during the purchasing process, Alejandro kept in touch with me after to follow up and make sure I was pleased with my purchase. Not to mention he got me a really great deal on my auto insurance. I will definitely be back to puchase my next vehicle with them next year!

Buyers beware if you are not ready to buy a car with blinders on no question asked do not come to this dealer. Went in to look at a QX60 and had the displeasure of working with Rafael Morales. It all started really cordial however after we showed little interest in the most expensive car on the lot and preference for a more economical but yet still nicely equipped model his interest started to wean. After reviewing the pricing we wanted to look at other brands/cars before committing since after all this was the first car/dealer we had been to, Rafael became hostile and flat out said we were wasting his time.Conversation got a little loud and hostile in the middle of the showroom but the Sales manager was not even bothered enough to check in on us or what was going on.We later got a call from a lady trying to check in on where we were with our car search and when I shared the above with her she said someone would get back to me and 4 weeks later I am still waiting for a follow-up.We ended up indeed leasing the Infinity QX60 with the exact configuration we wanted, albeit from another dealer very close to that one (infinity of Coral Gables) which made us feel comfortable throughout the entire process and continuously have gone above and beyond.

Amazingly quick, efficient & professional service provided by Elvis.communication throughout the whole process made everything so much easier. 10/10.

I have had 3 vehicles with Infiniti, never had any issues and was happy with costumer service and attention with clients. Took in my car last week for 1st service had the worst experience from check in, check out, to call back after my inquiry. Left having to pay for services I was told was included in the 1st service and broken rosary that was hanging from rear view mirror. Its not about the money nor the rosary. Its about being human and informing the client. Things happen and i understand. I have no problem paying but please inform me, the person at cashiers office just shrugged her shoulders and said well I dont know you have to pay it. Didnt even so much as offer to contact manager. I am very disappointed. There needs to be more attention to the client and better service recovery. Person that contacted me was very cold and dry. This will be my last vehicle with infiniti.

Ron was absolutely AMAZING! He was extremely knowledgeable, professional, kind and went out of his way for us. He dedicated time to us and answered any question or concern we had. My wife and I have been leasing cars with Infiniti for about 15 years and wouldn’t change it for the world. Vince, as always, was the best! He is always so helpful and makes us feel like we’re family. The entire staff from South Motors Infiniti is great! They make our experience exceptional and we are so thankful for them! Even our 8 months son had a great time with everyone. They are truly extraordinary!!

Having moved to South Miami a few years ago and taking my car to be serviced here multiple times I thought I would give them a shot to earn my business on my next lease. All was well until we sat down to do the numbers. That is when I quickly realized and I dealing with a company that did not value their clients. After being shown multiple monthly payments I kept asking how we arrived at these totals to which Juan Carlos told me, It doesnt matter. I dont have time to explain the dealership magic about how we calculate payments. With that statement insulting my intelligence and not answering simple questions such as, what is the residual value? I was done. I highly recommend for everyone to avoid this dealership and go anywhere else. There are other Infiniti dealerships in Coral Gables and North Miami that both have much better customer service. I encourage you to try both of those locations before even thinking of stepping foot in here.

Ron Altamar was friendly attentive and respectful. He work had to give me the best service.

Once again, Ron delivered the ultimate VIP experience in leasing my second Infiniti. However, this time, somehow, he managed to outdo himself. I have never before worked with someone so willing to go above and beyond to make the process of returning my leased vehicle and leasing another vehicle so easy. I actually did not even have to leave my home or office. Ron arranged for my vehicle to be picked up at my office, serviced, and was present for the lease inspection. He also delivered to my house, my brand new 2019 Q50S! He made this process so easy and painless, I will for sure be seeing him in 39 months to lease my next infiniti! Thank you Ron, you are the BEST!

Excellent attention! The after-sales service is second to none.

Great Service! Love the place and my service consultant is one of a kind!

I was referred to Juan by my best friend so I already knew I was going to be in good hands. He came into work on a Saturday earlier than he was supposed to in order to assist me pick my new car. He was super nice, very helpful and patient with me and for that I am grateful. The paper work is lengthy as usual while you wait on finance and he was nice enough to even buy me lunch while we waited. I recommend you to come in and see him. You wont regret it!

Juan Barona was an amazing sales agent. He was so knowledgeable and never pushy. I came in on the fence about whether to buy my vehicle but he was patient and took the time to show me all of my options. He was honest and supportive, I will continue to do business with Juan.

Excellent service. Ron was AMAZING he was very assertive and attentive to our needs. Extremely knowledgeable. Great experience.

Juan Carlos Barona sold me my Q 50. I had been car shopping for a while but his treatment was by far the best! I am a type of person that I dont like the run around and that is very popular at car dealers but he did not do that. We immediately bonded and that made the experience as smooth as possible. He is honest and straight to the point which is very valuable during this process. He always had a smile on his face and made it his duty for me to get the best deal. Juan Carlos has really changed my perception on car buying. I plan on getting all my cars with him. Thank you Juan Carlos!

My experience at South Motors Infinity was phenomenal thanks to Scott Lee, Giancarlos and Greg. Very patient and helpful. I really appreciate the time they gave me . I received follow up calls from these gentlemen to make sure everything was going good with my new car... The customer care here is top of the notch... Thank you guys for going above and beyond . It really made a difference

Never take my time to write a review, however, I believe that I must and I owe to Juan Barona from South Motors. Buying a car is a very difficult step to take, but, Juan made it so easy, did not face any shark attitude like you normally experienced at car dealers. Juan was very pleasant; he listened to my needs and gave me the best recommendation. I am extremely happy with my purchased.Thank you Juan, you are the best sales person ever. I will definitely recommend you with my eyes close

Elvis took the time to explain services needed to me and was very personable. Outstanding service and people.

After months of searching for the right vehicle for my family, I finally purchased an SUV from South Motors last week. I am so grateful of the service that we received from our salesman, Scott Lyn. He was patient and understanding of our needs and wants. He even went out of his way to get my 5 year old daughter something to eat due to the time I was there because of my indecisiveness. I will now forever be a customer of South Motors Infiniti because of the excellent customer service from Scott, Adam and Steve. I highly recommend this facility.

What a wonderful car buying experience! My salesman, Roman, was very kind and knowledgeable. While I was at the dealership multiple managers came over to introduce themselves and ask how everything was going. Amazing customer service! Thank you!

Juan Barona which was our salesman, it its incredibly helpful. Not only his easy going, friendly, and warmth but an excellent salesman. His personality and his way of living and explaining everything was just amazing. I recommend Juan for any purchase that any of you might be interested. I guarantee he will provide you with the best quality service and experience that one can have in a dealership.

Scott Lyn made my first car purchase at South Motors Infiniti an amazing experience. I was nervous being a woman and going to the dealership alone. He was extremely patient, knowledgeable, never pushy and made sure I was comfortable with my choice. Take your time and let the car choose you were his words while explaining the features and answering every question. From Scott to Adam and the manager Greg, they went above and beyond to make sure I had the best deal possible. Thank You Scott

One of the main reasons I will keep getting an Infiniti is because of the service I receive by Michael Roldan. He is the BEST Service Consultant in the industry. He is a true professional and very knowledgeable. I highly recommend him when having your car serviced

Scott Lyn is the best! After months of me looking what car to get next, Scott was always very knowledgeable, patient, and willing to help me. He never pressured me to get any car. Thank you Scott for my new Q50 sport. I love it!!

It was a very disappointing experience!Yesterday, Nov. 18, 2019, I had a bad experience when I was trying to trade in my car, a 2017 QX60 lease, for another car of the same brand After contacting one of the online customer service, Jessica W. and her online sale manager, Jorge to be able to use a current car incentive on my new lease contract.They were initially answering some of my questions, before my schedule appointment at 1:00 P. M. on same day, and They offered me a down payment amount and a $399.00 monthly car payment, but when I got to the dealership none of the previous agents answered my phone calls or texts.They were not professional enough to answer my calls or my texts!I ended up with a new salesperson who did no do much in reaching an agreement on the sale.The deal you mentioned of the $2400.00 down payment and $399.00 a month was never a choice.Therefore, I will find another dealership from now on.Thank you for your lack of commitment and communication on this matter and for making my experience so unpleasant.Rafael Ramos.

5 STARS FOR FRANCISCO. BEST CAR SALES MAN. HE IS TRULY AN EXPERT ! HES GOT THE KNOWLEDGE OF THESE LUXURY CARS. AND THE BEST OF ALL THE EXCELLENT CUSTOMER SERVICE HE PROVIDES. HE MADE SURE I LEFT HAPPY WITH MY NEW INFINITI CAR. AND THANK YOU MENDELSON TOP OF THE LINE MANAGER MADE IT ALL POSSIBLE. I WAS FORTUNATE TO HAVE SUCH ENERGETIC AND TALENTED SALES MEN. BEST TEAM EVER. I WILL COME BACK FOR MY FOURTH INFINITI CAR !!!

Honestly Robert Piedra is the best service advisor I have ever had!!! I have had 3 Infintis and worked with him for over 9 years and honestly I think I drive an infinity just because of Roberts service!

I must say that Michael at the service department at South Motors Infiniti was great. Michael took care of my wifes car and offered me a loaner so I wouldnt have to wait for the car. He was friendly, knowledgeable and professional. Great job Michael.