Wanted purple hair dye. She assured me that at would turn purple on my hair. It wound up RED. I was trying to cheer myself up by spending my work bonus on something to make me feel better, and now Im too embarrassed to uncover my hair in public. Now I have to live with this horrible hair because I cant afford to fix it. Thanks so much, Sallys. I am done shopping at your stores.

Store manager was extremely nice and friendly. Very knowledgeable and helpful. Will definitely be back!

Store was tidy, well stocked, workers were helpful and friendly!

Had a great experience, the service was great, they were very helpful, friendly and had great enthusiasm. Will skip passed other Sallys to come back to this location. Definitely will recommend! 💓🖤👌

The girls working there today were amazing. So helpful and super nice!!Keep up the great customer service!

INCREDIBLE STAFF. Thank you, Bianca!I have had only pleasant experiences with the staff at this Sally location. Everyone is always willing to help, their expertise and opinions of the many products is always valuable and honest, and a team member can always be found when and if a question arises.However, one occasion in particular finally spurred me to leave this glowing review. I had a particularly high-maintenance transaction, and Bianca (as well as the manager on duty, whose name I regret I did not catch) was more than willing to do everything necessary to complete it as it needed to be done. She was kind, obliging, and had the patience of a saint. I truly felt bad for inconveniencing her, and she was extremely pleasant despite my transaction being as annoying as it was and with their 1 working computer being extremely slow that day! I would go out of my way to visit this location regardless of whether it was the closest one. Everyone who works here has helped to make it the best Sallys on the South side of Cleveland!Thank you again, and much love! :-D

Went to Sally’s yesterday. Was greeted very nicely by a young black girl. She even asked what I was looking for and if she could help find it. Another girl was standing by what I was looking for and handed it to me. She was the same one that rang it up for me. No personality! Had to take the product back today again no personality. She should not be working with the public.

Greeted at door and led directly to the product i was shopping for. Very friendly helpful employee. Thank you.

Southland store has great helpers, and.most of the time has products on hand.that I want.

The two ladies today at 6pm were awesome in helping with my blonde hair disaster

They were very helpful

Good selection, great staff!

The people that work there are very racist and they sell old dye would never go to this location again if I can give them no star I would

Helpful and courteous.