What a great experience I had.Sewage ejector pump stopped working in my church in Warren. Called plumber and they told me to call septic service. Called septic and they told me to call plumber. Found two different plumbing/sewer service companies but they had no clue understanding the system once they made visit to site.Finally found PSI and Mark came out to quote the job. He knew exactly what the problem was and provided quote to repair immediately.Well.... now, new issue, the repair cost was a bit too high even though I thought the price was fair considering whats involved working inside sewer holding tank, human waste!! I told Mark that its just too high as we are a small church and beyond budget. He then, asked me to just buy a part and do it by myself. PSI will come and take over in case I run into any difficulty. He also offer me to answer any technical question I might have.I bought part from PSI and got the job done today as Mark helped me over the phone providing technical info. I needed.Mark, thank you so much! I couldnt have done it without your support. You are a true salesman who helps customers with integrity and make them come back with bigger buy when needed in the future. I am so glad to find out such salesperson like you still exists in todays business world.

Waiting 9 weeks for an estimate from MarkT....next week...my guys out....nextvweek..... beware

It was a pleasure working with knowledgable and pleasant people at PSI. They went above and beyond to make sure my water issue would be fixed. I will definitely return to PSI when their services are needed in the future.

Great company to work with, I look forward to working on new projects in the future.

Great company!

While the service was good, the crew was excellent and the office staff was pleasant be cautious of the fine print in their contracts. I believe they are more geared towards large corporate or municipal type jobs. I was just a small residential job and their pricing I felt a bit unreasonable. Ultimately it was my fault because I didnt read the fine print. You should know, they start the clock the minute they leave the shop until they get home. So I have to accept that if they drive slow, stop for coffee, sit in traffic I have to pay for it. Ive never heard of that before but again, I deal with plumbers, electricians, etc in the past and never once paid for driving. Next time, Ill just look for a closer company if that is the standard in this business.

I work there. Great company.