Two days ago I went into AutoZone to get a battery replaced on my remote start for my mother. The manager there his name is Rene A.He search for a replacement to make sure that we have the proper battery for the key fob . Of course the key fob would not cooperate and did not want to open but Rene did everything in his power to get the thing open and make sure that we had everything we needed before we left the store. I was amazed by his effort and his dedication to make sure that the customer was taken care of before we left the store. I would recommend stopping in and taking a look for all of your automotive needs as this is the type of store that makes you proud to be an Oklahoman. Thank you Rene we will be back for all of our automotive meats.

Let me tell you about this gentleman Rene 👌🏾👌🏾👌🏾👌🏾👌🏾 the best help Ive ever had at any auto parts store! He really went the extra mile, so helpful, so kind, and great energy. Wouldnt go to any other auto zone from now on! Thank you so much!

Renee the manager and his whole staff, were amazing! So helpful and kind!They found out what was wrong and replaced the battery for me in 10 mins! We will definitely be back with any auto issues!

I came here because the past two days my battery has died, I wanted to get it tested and charged. The manager, Renee, took care of me immediately. He looked at my battery and immediately noticed I had a screw loose. The battery, not me lol. He said the screw could be the cause of my battery dying. He tested my battery and it was all good. He then tested my alternator and it was also good. He then tightened the loose screw and I was good to go. He was very friendly and I really appreciate his help. Thank you, Renee!

I went to autozone for a back light change and Rene gave the best service with a great attitude

A LOT more pleasant to shop at since the manager Big Ben is NO longer there. Still Too high on everyday prices. Cooperate Greed.

August 6 2021, I was on I40 going east when my truck died and no power. Called my son to come pick me up to help. Went to Auto Zone in Midwest City, Oklahoma. They have just closed and was fixing to leave when we showed up. I talked to the two employees and figured out my problem. They called there manager to see if they could open back up to help us. They opened up, got me a new alternator and battery and fixed me up. Got me back running again. Thank you people for helping me out, this is what I call dedicated employees, Thanks again.

Great experience. Very welcoming, friendly staff, especially Rene Alonzo. Willing to assist and was very helpful.

Both Mark W. and the other gentleman (didnt get his name) were wonderful. Super friendly and exceptional service! The friendliest auto store Ive ever between to. Give those employees a raise or a bonus for their customer service.

Nice guys even offered me blinker fluid. So helpful.

Decent service, they kind of know what theyre doing. They cut Corners here in ways that they would have never considered 20 years ago.

Kenny, one of the managers, had my daughter with a one month old baby, car towed because it wouldnt start and she left it in the parking lot for one day and she told them of course she would be back to get it but that wasnt good enough for good old Kenny so he had her car towed! Now with a new born baby she has to pay $160 to get her car out of impound. That was a very trashy move Kenny hope you feel good tuff guy!

Zackry and Joseph were excellent and assisted in any way they were able to.

They dont listen nor pay attention 2 what they r doing. I was told the part would arrive in 2 days. On the 4the day I go 2 auto zone to see where my part was. My part was there but nobody called me. I was told they tried to call but my phone according to the clerk wasnt working. So I guess they only call one time. But my part set there for 2 extra days. I always get my parts from auto zone. But not anymore.

New hires need more training. They also need to be willing to ask a knowledgeable supervisor about how to look up a part when they dont know how instead of trying to sell the wrong part.

Parts and people who know how to use them with some helpful hints on how to diy the right way!!

Great service. The manager was training a new employee. The patience and kindness he displayed while training was very impressive

Love Auto Zone worker are really friendly. Always help the customer what we need. Keep up the best work with this covid-19 going always and stay safe you guy.

Had a few problems but got them resolved great people great service district manager is a good person if you have any problems Charles last year hes a good person he will help you out he will do what he can to make sure that you get the right service you need

The Autozone clerk that assisted me with my engine noise issue and outage of my rear left signal light was very courteous and knowledgeable. He even took the time to come out to my truck to inspect my signal issue. He also located the appropriate replacement bulbs. I would recommend this Autozone for car needs due to their friendly and helpful disposition.

Always like to shop here, very different kinds of produce, meat market is great not to mention their food court, cooked to your liking. Ive had breakfast an lunch there many times.

The best way to get a battery tested, with very good and reliable people who care about there customers.

Betty Baker went out of her way to help us today so I just wanted to leave a review and show her some gratitude! Thank you so much and Ill suggest your location to friends and family!

Love the rewards but the stores have never what you need. Always have to go to a different store.

I absolutely love autozone. I am always able to get what I need to make all my repairs. will continue using autozone till I die.

Theyre not OReillys but they were awesome

Not busy but had trouble with staff helping me find the right part of my boyfriends jeep. Feel like they employees should be more knowledgeable about the products.

Nice and helpful staff and Aj helped me find a hard to find part for my car. Will definitely be coming back to this store.

Dallas on 15th Air Depot he was nice and friend and know what I needed even though I didnt know the name of part or serial number

I have to say a heart felt thank you to Rene. I had car trouble while driving through OKC from out of state and he bent over backwards to make sure my family and I were taken care of. Thank you, sir, and thank you, Autozone.

Manager treated me like a VIP or a potential Thief. I say VIP, because he made sure I found exactly what I was looking for. Saved me loads of time and aggravation.

Very friendly and knowledgeable of products

Im not sure why autozone has parts listed on their site that you CANT even have shipped to the store. If I can have a part delivered to my home why would I not be able to ship it to the store. Pretty ignorant SOP if I do say so myself. Usually I get same day arrival for parts I order to the store but if you cant send it to the store you have to wait a week for usps to deliver (unless they leave it at the post office for you to retrieve) which is standard procedure for my postal driver. I hopped straight on AMAZON.COM and found the exact part autozone claimed to have and got it 40% cheaper but my car is SOL for the next 3 days.

Not my main store. But the times I have been here. They are nice.

Lovely folks always ready to help!

Went to three different places trying to find the right oil for my Mercedes Benz E350And autozone finally had it. Thanks

Very courteous employees that are willing to help you as much as they possibly can.

Good service good people.

If you go in here don’t talk to AJ he doesn’t have the customer service abilities or the knowledge to work in this industry, Very rude I won’t be providing any business to this location

Helpful staff and well stocked. They always get me the right part at a good price.

He didnt know nothing about working on cars or trucks so I wasnt happy bout that at all.

AutoZone is the best place for auto merchandise. Get the all you need and great customer service. Awesome!!!

Arrogant and rude customer service encounter. Too many good competitors to put up with it.

Helpful people. Polite and caring.

Autozone is about the last place I go as a auto repair shop owner. Also, the mask ordinance along with cdc guidelines clearly states wherever it is not feasible to maintain six feet of social distancing from another person. Companies need to read the entire ordinance before they try to make everyone think it is law when its not.

Did price-matching! I appreciated that!

Clean and courteous.Was in a pinch.Had what I needed.

It was pretty good.!!

... Maybe later. Currently not thrilled to have had to go yup multiple locations when their inventory showed t have the item i ordered.

Very helpful Lady at that time.

Service was super friendly, as I walked in I got greeted and asked if I needed any help. Checkout was fast and efficient.

Poor customer service. Really mean And rude. Not helpful at all! AJ cussed me out I really felt violated. Go to another location, or another place this place is not the place to go. Very Disrespectful

Very helpful.

I deal with Betty, the commercial lady, and she is so knowledgeable and helpful. I recommend any commercial shop going to her for aftermarket solutions!

Good service

Assistant manager there his Tag Name is Kenny, dont even know how to use a register, he kept going back and forth and wasnt able to resolve a simple return with a receipt in hand and when i was waiting for over 10 minutes i asked him is there any problem and he got so angry with me and start slamming parts on counter, i think he needs help or he had a bad real bad day, i feel sorry for AutoZone to waste their money on employee like kenny

Stopped in to pick up an online order. Quick and easy. Masks not required but recommended. Plenty of staff to assist.

This place is a joke. Had to call cooperate to get my money back on a part they didnt even order then wanted me to wait 4 days to come in I ended up getting my money back same day. But wont be going back

Nice customer service.

Good service

Called in to find a part. I was given helpful and prompt service. Went into the store to pick up said parts, and was extremely satisfied by their prompt and helpful service.

Fast and friendly service. Well stocked.

Excellent customer service at this location. I was helped by a guy named John and he is excellent at his job. I wouldnt expect anything less from a US Army Veteran. He did everything but pay for my truck battery. Awesome job and keep doing what you do!! Thank you for your service to our great country.

We always buy parts here.

They were very helpful with tools good customer service all the way around it has handicap access and very pleasant staff

Short old guy was very rude and unprofessional. After many attempts to explain what i needed and wanted he still didn’t understand and tried to sell me the wrong thing. Total idiot

Put me on hold for over 5 minutes when i called to see if they had a part. Called back and they still put me on hold. Awful customer service. Go to the location in del city if you want any reliable help.

Walked in and they like the attacksedme because I didnt have masks on on Northeast 23rd Street... went to OReillys in Midwest City they helped me right out didnt care if I had a mask they just were kind and courteous

Not helpful and a mask rule. K. Oriellys is always the way to go. I have to remind myself every couple years and I do so by visiting auto zone. 3-5 days for a refund. Maybe just dont scream at me, just say hey bro you need a mask. Wont be back EVER.

Pricey for a walk up and order.

The sales manager went above and beyond to help diagnose my headlight issue. Then when he couldnt fix the problem himself he directed me to 2 different places that could possibly fix my issue on a late Saturday afternoon. When I needed to get my headlight fixed that day because I was out of town and far from home this place and that man were a gift from heaven that day. The store was clean everyone was helpful prior to him being so helpful. They had plenty of help so all of the customers had good attentive care. The staff was knowledgeable and friendly.

Friendly, stocked and knowledgeable. There is nothing more frustrating than dealing with parts store employees that would try to find blinker fluid if asked. You wont have that problem at this AutoZone, they know their business and are happy to help.

Always have the 12v wiring stuff I need.

Unfortunately the man that was supposed to be helping me was rude, put out, and absolutely did not have an answer and all I needed was one windshield wiper for my Volkswagen! It will be a long time before I go back in there.

So after my previous bad review I went back in to see if it was a fluke, I was wrong I will admit it. I met Dallas G. A crew member and asked him about how to work on points for an old Jeep project of mine and he was more than helpful (he actually knew what points are!)If you stop in find Dallas he is an old school guy that has the knowledge to help you understand if a part is worth repairing or replacing.Attached is my previous incorrect review:Typical AutoZone people just working a job, so if you need advice on anything youre not going to get any help

Easy to find items and dependable serbice

Had exactly what I needed. Also one of the items I bought wasnt in the system and the manager marked it down for me.

Jared was extremely rude and barked at me when I said I had a battery on roll-call. He said that He wasnt the one I spoke to. Ive had great service from the other employees there. My wife was with me and told me he rolled his eyes when I refused to be treated that way.I work with the public as well and understand customer service can be difficult at times but I by NO means treated him in such a way to receive that treatment.I will be calling corporate a.m.

Good Customer Service thanks guys and girls

Nice attentive workers👍

Always able to help out with what you normally all parts are in stock

AutoZone thats the place to go good inventory good health if they dont have it generally theyll have it before the sun goes down

Great help

Went to have diagnosis done on my car with their code scanner unfortunately the code scanner was broken

The owner or manager made buying roofing materials very easy. They know the products that they sold and products they sold over 25 years ago. Unlike going to Home depot or Lowes.

They got what I needed

This store is in a pretty decent location with a parking lot that has 2 entrance/exits. Stocked well with a good staff. They get a little backed up at times but no more than any other auto parts store on a main thoroughfare.

Place was clean and they had what I needed!

5 employees walking around the counter but no one ever acknowledged me or offered to take my money. Nobody likes to be treated like this so I sit the items on the counter and walked out. Rude! Went down the street to another store and was in and out in 30 seconds.

Good and friendly service they always seem to have what we need

My check engine light was on, so I went there to find out why. The guy checked it and all it was, was Pcv valve. $2.72 fix. He was nice enough to change it for me. They are really helpful here.

Great store friendly people great prices

It was ok... Ive had better service!

Bigger zone than average. Lots of stock, good staff.

You can always expect good service at an AutoZone. This is one reason why I do business with them.

I love the guys but please take your old part there for comparison. Computers dont know everything!

The staff here was very helpful and kind to me during my visit. After I purchased a replacement part that turned out not being needed, they even allowed me to return an item that most other auto stores likely wouldnt allow.

This AutoZone is so helpful. The guys are always so helpful with what I need.

I had a headlight burn out I stopped in and they looked it up and I went out and crossed my finger that I could get my fingers in a small area on my Mercedes to change it. It turned out fine and I was back on the hwy heading home to shawnee.

Went to get a spark plug for my lawnmower and they were great help