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Post Oak Toyota
5800 Tinker Diagonal, Midwest City, OK 73110, United States
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Post Oak Toyota
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Al
Review №1

Eric Peabody was very helpful and so patient with us as we were undecided on what we wanted. We knew we had a certain price range, and he was very efficient in finding a vehicle that fit our wants and needs, but also staying within budget. We definitely recommend reaching out to him if you are interested in a new Toyota!

Al
Review №2

Jacob @ Post Oak Toyota was able to quickly get my 2022 Toyota Camry XSE straight to lot when none of the the other dealerships could even give me a possible date. She is a beauty and I love her! Thanks Jacob!!!

Ly
Review №3

I just bought a 2nd car from Post Oak. I was treated wonderfully the first time, almost 2 years ago, and I went back today and was treated just as good! Darren Martin was my salesman today. He was honest about the car, down to earth and made my family feel welcome! The sales manager was equally as welcoming and the both of them did everything they could to get me a great deal. My daughter is now the proud owner of her first car and is very happy with it! Thank you to these 2 guys and to everyone at Post Oak for making car buying a great experience!

Ja
Review №4

Thank you Shaun and Tyler! Came in looking for a Tacoma 4x4 and it wasnt on the lot. They found me the one I was looking for in equipment and color. The exact price and truck they told me would be here arrived early. The experience and process was outstanding from start to finish when I drove away in my new Tacoma! We want to say Thank you for the easiest and best vehicle buying experience we have ever had!Jack and Gail Fry

Am
Review №5

Just bought a new car from them yesterday. We filled out our application online. They had everything ready for us when we got there all we had to do was pick what car we wanted. Leon was wonderful. Process was very fast and pleasant. Will definitely recommend them.

Br
Review №6

I ordered $1298 worth of replacement parts. Got everything in good condition except the for the hood that was damaged. It had a dent on the end of it that was sharp when its suppose to be smooth. They Re-ordered the hood and it came in next day with the exact same defect in the exact same location on the hood.I got a refund but only after I rented two separate U-Hauls just to have to refuse a defective part. The second time they called me before I showed up and told me they inspected it this time and it was Good to go so that is why I didnt bother checking the second time.I also bought a foam bumper absorber for like $85 and they charged a 20% restock fee when I realized it was the wrong one for my car. This was after the hood was returned the first time and I was waiting on the new one to come in. You think customer service would eat the $17 fee seeing as I had to wait for them to give me a non-defective part.The fact that I spent $80 in U-Hauls and $17 on a restocking fee was annoying.With all this I will say I dont think there terrible people or anything, I just didnt have a great experience. Overall there probably not that bad but this was my first and only experience.

Jo
Review №7

Dalton Orr was my salesman. I found a used tundra online got a hold of them and he got me all of the information I needed to feel comfortable about driving 2 hours to look at this truck after having a bad experience 2 days prior at another dealership. Got there and the truck was in even better shape than I had imagined because he was so honest about the things that were wrong with it (minor dents/scratches but he didn’t try hide any of it). Drove down there, loved the truck and he got me in and out. Go see Dalton at Post Oak Toyota for your next vehicle, he will help you find what you are looking for.

Je
Review №8

The employees are very professional and very helpful in helping you into a new or used vehicle. I wanted to thank Jasmine who reached out to me to get me to come in to see what the lot had to offer. And also wanted to thank Larry who was very professional and courteous when conducting business. He made me feel like a friend instead of a number looking to make him another commission. Overall, I prefer Post Oak Toyota to anyone either looking for a new/ used vehicle for their needs. The attitude of the employees when you walk in is more of a “how can we help you? What will best suit your needs?” Instead of the normal sales rep trying to put you into what they want. 5 of 5 stars!

Mi
Review №9

Denver is the greatest!! I have really high anxiety and really dont like car lots but he made my visit and purchase great!!! These guys really do work with you and achieve a goal. Im glad I choose to go to Post Oak Toyota!! If you are looking for a new or used car go see my friend Denver and Grayson!! These guys are awesome!! Thanks so much for getting me through this!!

Mi
Review №10

Great car buying experience from start to finish! Post Oak truly cares about there customers! Jasmine worked hard to keep updated on inventory. My salesperson Mustafa five stars!

De
Review №11

Dalton Orr was a great guy!Got me in a car that I have been wanting when no one else would approve me. I can afford my payments and my down payment was really low!!I’m shocked how comfortable I feel going to Post Oak. It’s not like a regular dealership that treats you like trash. When your there you are family!I will always be a Post Oak Family!

Do
Review №12

After looking around online my wife and I decided to speak to the folks at Post Oak Toyota about a possible purchase. First, the online communication, through Jasmine Ruth, was thorough and quite helpful. She is very kind and knowledgeable. When the decision was made to go see the car, John Drexler, our salesman, was welcoming and patient. Told us all about the vehicle, had my wife test drive it, as well as offered to let us take it for the evening (which we kindly refused). We then made the decision to purchase. I contacted John the next day and everything was completed online to include the appraisal of our trade. We literally pulled in, signed one document, gave our keys, got our new keys and that was it. Very quick and painless. We will be purchasing our Toyotas from Post Oak again.

Da
Review №13

They are great to work with. I looked all over. I could not come close to the deal I got. Thanks again. I

Ma
Review №14

We were very pleased with our experience at Post Oak. We bought a new Sienna, and it went very smoothly. Aidan was our salesman, and was so knowledgeable. He was not pushy in the least and genuinely wanted us to have a car that suited our specific needs and preferences. He was friendly and efficient. He also has great taste in Tik Tok videos and very cute videos of his son! 5/5. We will definitely use Post Oak Toyota’s services again and again.

Ja
Review №15

Preston at post oak Toyota Has been such an amazing help. He got me into a car when no one else Could. Actually got the bank to work with me on the down payment. Such an amazing guy and will definently be coming back.

An
Review №16

Great service. Came in looking for one vehicle and left with a different one but very happy with my choice. Thank you Jacob Allred for going above and beyond, you are truly appreciated!!!!!

Ke
Review №17

Great selection, good prices. Staff is responsive and answers questions. Though I found the atmosphere (of the staff) generally a little curt and more than a little condescending - I cant help but think that my status as a younger woman played into that... My father co-signed (due to my less-than-great credit) and even though I was the primary purchaser and the sole driver (and he lives out of state) they essentially did their business with him rather than me. They continue to send any maintenance reminders or official business to him.

Ma
Review №18

Great Service from Jacob Allred! He so passionate in telling you the features of the car and how to use it! Friendly, helpful and informative!

Da
Review №19

I really had a great experience at Post Oak Toyota Everyone had great hospitality especially Eric Peabody he had great people skills and listening skills and made sure I was comfortable and left with something I wanted and not something he wanted me to have

Me
Review №20

My sales rep Tyler was amazing. Helped me understand some of the features of my highlander xle.

Ta
Review №21

^ * 10 stars!!! Let me just start by saying that immediately when my family & I got out of our car and started heading into the building we were greeted immediately by such wonderful men who made my entire family feel welcomed. THEY EVEN GAVE US HUGS!! (I’m a hugger) 🤍. The overall approach is exactly what is was supposed to be and more. More specifically I got the wonderful experience of working with a man named Dalton. Long story short I told him what I wanted and he got it! He was super helpful and understood that as a young buyer there are some things I might be ignorant of. He took his time and was very thorough! He was ALSO SUPER FUNNY & JOKEY! Which is a PLUS! I was super nervous as most young people probably are. MORE importantly he was honest! Gosh I could go on forever. He just took good car of me and more importantly my family. He was. PERFECT! GET HIM TEDS!!

To
Review №22

Good experience at first but declined as time went on.Just bought a vehicle a few days ago. (May 11)Enjoyed working with KP. Good experience, but we are still waiting on windshield chips to be repaired.Worked with Shane in finance who worked to get us out quickly and did a great job addressing any of my legal questions.Update as of 6-14Far less impressed.- Just got the windshield cracks repaired after they tried to keep putting it off hoping we would forget. My wife contacted various people as instructed approximately 10 times to get this taken care of. They told us the repair crew would come to our house but my wife ended up needing to take it in to the service team to get the work done.- there were 3 bolts missing from the underbody metal plates. This was not noticed by their Toyota 168 point inspection by 20 year service veterans while it was up on their lift. I was not impressed by this either.I asked them to install the 3 missing bolts. BOLTS, not clips. I was clear on this.The first time they worked in it They installed maybe 3 clips that were the wrong size to a difirent part of the vehicle than I specified.The second time, almost a month later, they installed one bolt but left the other 2 spots open. I am not sure why and they did not provide a good explanation. See pics of bolt holes. I provided these to the shop FYI.You lost a few stars Post Oak.We will not be going to post oak first the next time we need anything.

Ch
Review №23

My experience with Post Oak Toyota turned out very well! Larry Lockett was fantastic and really understanding, going above and beyond to help us find the perfect fit for us, as well as help us get the best outcome. Everyone was very kind and personable, and I felt very taken care of. The experience was a good one I won’t forget!

Ch
Review №24

Overall great experience. Got a great deal for the trade in and they stepped head over heals to ensure we were happy. Took a while for financing but that isn’t their fault. Once we brought up that we were getting a bit irritated, they made an exception to get us taken care of ASAP. Really appreciated.Zach gets a 1 star rating though. He says that he never has gotten a 1 star review. He can’t say that tomorrow.(Zach is actually amazing. But the rating stands)

mc
Review №25

Larry and Rob at Post Oaks are amazing!!! Larry helped me pick out an amazing car, his customer service is on point and he is very helpful/kind. Mr.Rob the finance guy is wonderful because he helped me save $100 on my car note so I’m grateful for him😊

Ma
Review №26

I would highly recommend Tyler! He has been extremely professional in helping me find the right used car. It took several days to find the car that best suited my needs. Tyler has been extremely patient and helpful during this process. Thank you Tyler!

Jo
Review №27

Larry my sales guy was very very helpful but this accounting people I worked with to get approved were no help.

St
Review №28

Zach HUtson, was awesome, i went to several dealerships and he was by far the best, would definitely recommend to friends looking for a vehicle, no to often does an experience go so well and this went as good as one could ask

Br
Review №29

My experience at Post Oak was great! Saw a rare 2013 truck I wanted on the website and immediately contacted the store. I live in Dallas and was iffy about purchasing a car across state lines, without even seeing it but my salesman David Espinoza was quick to respond and very assuring. He answered all my questions, sent videos, and was upfront about everything, making my buying experience smooth. So my family and I traveled up to OK after they held it for me for almost a week (w/deposit). Everyone welcomed us with good vibes and my truck was parked up front looking good & ready. So I test drove it, signed preapproved paperwork, bought the truck, and was on my way! Really simple and quick w/ no drama, all that I wanted. My truck has been great so far, good job David and Post Oak all the way from TX!

Al
Review №30

My husband and I had the pleasure of having Dalton Orr for our consultant. He was very outgoing, professional, knowledgeable, and easy to work with. We already knew what car we wanted and he did a great job getting everything squared away.. We would definitely do business with him again and recommend him to others...

Tr
Review №31

I walked in to research and test drive, but I started talking to Jacob and he made the process extremely easy. They met my requirements and genuinely made me feel like they wanted to take care of me. I know the genuinely wanted to sell a car, but they weren’t overbearing or pushy. All and all it was a great experience and I am so happy with my new 4Runner!!

Ca
Review №32

Jacob Allred, was very helpful and professional! Helped me find the car that best fit in my budget

Co
Review №33

If you come here ask for Eric! He will take care of you before and after you get your car!From old(left) to new!

Ti
Review №34

Lexi was the wonderful young lady that was my salesperson. She is very knowledgeable about the Tundra that I purchased through her. One of the nicest and kindest people I’ve ever had the pleasure of meeting. Great no hassle buying experience.

Al
Review №35

The best dealership around!! Denver spent about 4 hours with me searching and crunching numbers to find the best fitting car! I’m beyond happy with the purchase! I would recommend him/ this dealership to anyone!

Ni
Review №36

We purchased our new 2021 Toyota Highlander from Post Oak Toyota about 3 weeks ago. It was so nice to walk in to the dealership and not be pressured into buying or to hear if you dont buy now, you aint going to get one. Seems like everyone always claims how their dealership is number 1 and no one else will measure up. Post Oak never made those comments and was extremely nice, caring about finding a vehicle to accommodate our needs, and was willing to go above and beyond to make sure our buying experience was first class all the way. Our salesman, John, was extremely kind, caring, and he searched high and low across a vast list of places to find the exact vehicle and style we were looking for, and due to my extreme pickiness, I know that wasnt easy. But John came through for us and found exactly what I wanted... He truly went above and beyond! We love our`new Toyota and plan to enjoy it for many years to come. We felt like family walking in to Post Oak and plan to only do business with their dealership. We highly recommend Post Oak Toyota and our salesman John to anyone looking for a dealership that truly cares!

Ma
Review №37

My car buying experience was so smooth thanks to Vinny! He knew everything about the car I was wanting to buy, very knowledgeable. After all the paperwork he helped me understand everything about the car. Would definitely buy with him again! Thank you Post Oak Toyota!

Cy
Review №38

We recently purchased a used vehicle at Post Oak Toyota. We had in mind the vehicle we wanted before we got there and Nickolas made it a pleasant experience. He was very friendly and answered all our questions. The whole process was very easy from start to finish. I would recommend Nickolas and the whole Post Oak team. D. Green

Do
Review №39

William Reaves purchased a new Venza Toyota on 8-18-2021. Our salesman Levi Mabry did an excellent job. He was very polite and professional. I recommend him for anyone wanting a new car. The experience was very good. Thank you Levi!!

As
Review №40

John Drexler was my salesmen today, he was able to see what I had and got me a great car! Thank you John! 😊😊

Mi
Review №41

Thought they were a great company until we had a misunderstanding over paperwork. Then they went above and beyond to make it right. Proving they are truly a GREAT company to work with that stands behind their customer service. I highly recommend this dealership to anyone looking to buy a vehicle.

Pl
Review №42

Lexi at Post Oak provided one of the greatest sales experiences Ive ever had. She was friendly and made the buying experience hassle free. Great selection of vehicles and reasonably priced. Would definitely go back.

Am
Review №43

This place was absolutely amazing.. Aidan our sales man kept everything honest. He went above and beyond for us. Im very pleased with the service and i will definitely be recommending this dealership to everyone....... Jim our finance manager made us feel like family. Thank you gentleman so very much for giving us the best experience ever at a dealership.

Da
Review №44

This purchase was the fastest and most seamless vehicle purchase I have ever done. Tyler was the best to work with and I felt at home. I highly recommend you ask for Tyler to work with because he was the best. Appreciate all the help.

Ez
Review №45

Came in to Post Oak from Tulsa with to look at a truck. Jacob met us and handled everything well. He took care of many often overlooked details. Much appreciate his work. Highly recommend.

Ga
Review №46

Preston Hensley was an excellent person to work with. He was very knowledgeable and not pushy and worked with me to answer all my questions during the purchase process. I will do business with Preston and post oak again because of this experience.

Ma
Review №47

Edit:Directly following this review (and while I was writing it) I was helped by Allison, one of the Service advisors. She went above and beyond and got the issue fixed within a week. And she called me with updates as soon as she had them. Allison gets 5/5 stars. Apparently the person that was managing our service ticket left and there was not a clean transition and my service ticket fell between the cracks.Im improving this review rating, but, as the rest of our experience has left somewhat of a bad taste, its moving from 1 to 3 stars, but staying at 3 stars.And its definitely on me for not updating this review right after the service was finished satisfactorily.Original post: (September)We bought a used Corolla in good conditions - back at the end of June. The buying process was good - until we asked for a lower price. Salesman got a bit aggressive in tone and we backed down at it was unexpected, and the price was still somewhat reasonable.But part of the purchasing agreement was that they would replace the radio as its touch screen performance was degraded.They did not get enough information to get the radio initially, I had to call to get an update and they still took forever in letting me know I needed to bring in the car so that they could pull the radio to get the exact model info.Then after that they called me and let me know the order had been placed, and itd be a week or so more - that was at the beginning of August... Since then theres been no contact.I just came in again in person since the service number was not picking up and they are having to restart the process from the start.....I am extremely dissatisfied right now and very frustrated with the quality of service. I will be going elsewhere for my service once the mandatory free service is used.

Cl
Review №48

Nick worked with me to get a 2020 Nissan versa, Im very happy about the car, Nick was straight up with me on the purchase. Nick I wanted to look at several cars before going. I gave the list to Nick. lol he marked off one of my pics right away you dont want that car, I seen the car a hour later I said wow thats the car he said yes I said thanks no I dont want that one every car I had wrote down had to many miles and he found me a car that was not on my list. I didnt think the car would have any power after convincing to at least test drive it its the car I wanted. Thank you nick, I had no way to get car home Nick and a nice guy delivered it to me I El Reno. OK so I went to do the paper work The Finance guy told me I will be done quick lol very quick. Every person was nice and I talked to 2 customers and they had very nice results.

De
Review №49

Had a great experience and was able to get exactly what I was looking. Nick went out of his way to find me the perfect car

sa
Review №50

Lexi is amazing she was willing to help us get intoThe cars we wanted she helped us with our daughters car and then helped me get mine. She was very sweet and helpful and basically did all the leg work we just had to show up and sign. I would highly recommend to anyone go see Lexi she will definitely help you get what you ask for.

Br
Review №51

We were helped by Andrè Head, and he did a spectacular job in helping us find the perfect SUV for us and our our soon to be child! He was patient with us when we didn’t like the first thing he showed us, he stayed with us until we found what we wanted. We finally found what we wanted and he got us fixed up!!

Lo
Review №52

Oh my gosh! When I tell you the overall experience was AMAZING Sydney Fowler really helped me she cared about me getting me into the vehicle that best fit me and my situation. She knew what vehicle I wanted and worked her magic and got me approved even with ghost credit!!!! Affordable down payment and she even hooked me up with crazy affordable insurance! Please I went to three different dealerships before coming to post oak and I can honestly say these people at Post oak genuinely care about what’s best for you and not just a check for them! 10 out of 10 HIGHLY RECOMMEND!!!!!!!!

Br
Review №53

Such a good experience. Jorge the salesman came out as we were looking for a Avalon. Fortunately in this day and time it is hard to find an Avalon, but Post Oak had exactly what we were looking for. The whole process was pleasant and Jorge was very helpful with any questions we had. We bought the Avalon and the next day I received two phone calls one from the Sales Manager and one from Jorge. That was a different process than I am used to. Both wanted to know if there were any problems and if we were completely satisfied. Thank you Post Oak for the great experience !!!

Br
Review №54

Larry Lockett is a great salesman and has done everything he could to put me into my new car. He was very down to earth with me and my grandfather explaining everything we needed to know about the vehicle and making sure we were straight when we drove off the lot. Thank you ×10 Larry !

Cr
Review №55

Zachary Hutson provided excellent service in helping us buy a new 4runner. I would recommend Zachary for any of your new car needs. FYI. Prices were way better than at Bob Howard. Due to the current car market we were quoted $4k over msrp and they said it would be over 5k the following week at Bob Howard. For my next purchase I will be going back to visit Zach at Post Oak for a new Tundra. Stay away from Bob Howard

Mi
Review №56

Zach and Preston did a great job buy your car at Post Oak Toyota

Kb
Review №57

Jacob was awsome and Jamall got my payment where I needed it.

La
Review №58

I wanted to trade in my car I’ve had for years, but didn’t know how and didn’t know what steps to do so. I came to Post Oak Toyota looking to get a new car and Larry Lockett helped me upgrade to a better and newer car! I appreciate the help and guidance I got from him and I’m absolutely loving my new car! Thank you again Larry Lockett, you’re awesome!!

Je
Review №59

Thank you Post Oak Toyota for a good experience purchasing a quality used vehicle at a decent price. Special thanks to Darren our salesman a good guy who went above and beyond. And thank you AJ & John for a positive prosses.

El
Review №60

Aidan was amazing!! super helpful when the odds were stacked against me, and he did his best to get me into a car that was a perfect fit for me as a first time buyer, AND for an even cheaper price than I was expecting! Overall amazing experience!

Te
Review №61

Preston has been helpful and great to work with!

Ry
Review №62

Had a really awesome experience buying my new 2022 Toyota Corolla! They were definitely willing to work with me, and with the car market being the way it is right now, it meant a lot. Levi was super helpful and pleasant, I definitely recommend asking for him.

An
Review №63

Im very happy with my used car. The service at the dealership is amazing and Nick is the best. He was taking care of us all the time, even days after the purchase. Very satisfied!

Ki
Review №64

Morgan Lowke absolutely rocked. He more than met my expectation and I am so blessed and grateful for the time Him and his department did for me Brent I want to say thank you as well AWESOME SERVICE THANKS FOR CARING AND TAKING THE TIME FOR ME - which is 100% better than the sales department did.

Em
Review №65

Thank you so much to Leon our salesman and Grayson in Finance more making a deal happen on my new to me KIA. We will definitely be back when we are ready to upgrade again. They took great care of us our entire visit. And we now know to visit on Taco Tuesdays for those free tacos. So good!!

De
Review №66

I recently had an amazing experience buying my first car at Post Oak Toyota! Jacob and Shane were awesome! They explained things about my new car very well. If I called and had questions they answered within minutes. They’re extremely professional and you can tell they value their customers.

Jo
Review №67

So satisfied with my visit. Preston got me into my dream truck. Best car buying experience Ive ever had.

bi
Review №68

Super easy to work with, if you need any help at all Larry is your guy! He was down to earth honest and helped make the process smooth and fast. Highly recommend this dealership

As
Review №69

So Eric is so awesome! They got me the best car for the best price! I recommend post oak to anyone that wants a fresh start and a nice car for the best price! They are very understanding of all your issues and do the best job getting you into your dream car! Also very family savvy i have kids and they were so understanding. They have a little room for kids with TV and snacks . All around best place to go!! I will be going back when I need another car!

La
Review №70

Eric was awesome!! Super knowledgeable on all the features and safety information of the car. He took time to explain and show me how things worked. AJ and Grayson were very friendly and helpful. My overall experience was great! I will definitely refer people here!

St
Review №71

Dalton was really awesome! Just a people person really! If it wasn’t for him we wouldn’t have bought a car! 5 stars all the way!When we had first arrived we were being helped by someone else… but thankfully Dalton stepped in and took care of us. He asked me what would I like and what was I looking for and he did the damn thing. He SHOWED me one car and after that it was a wrap! We now have a 2019 traverse that’s NIOOCE

Ch
Review №72

Antwone helped us big time. He wasnt pushy and really listened to what we were looking for. The staff was extremely nice and we felt confident with our purchase and will be coming back in a few months to trade in our other vehicle.

L.
Review №73

I came in looking for a Camry. Jacob Allred greeted me outside and we found the perfect New Camry. He had everything ready for me and answered all my questions. 10/10 very nice young man!!

la
Review №74

Friendly people! Great car selection! Would buy from again!

Da
Review №75

Jamal was my salesman. He was excellent! So easy to work with. I purchased a Journey for my mother and he took the time to get us the right vehicle to meet her needs and wants. Shane in finance was superb as well. From start to finish was only 3 hours. Easiest and best car buying experience I have had in quite sometime. I highly recommend seeing Jamal! The entire staff was excellent!

Ri
Review №76

Big thank you to Eric P. and Jim T. for getting me into my replacement 2016 Ford Escape. Eric made sure I was fully taken care of as fast as he could juggle all the clients the dealership was dealing with - Keep up the good work!

Se
Review №77

I bought a vehicle here for the first time and had suchDalton is the man to look for if your looking at getting a vehicle! He got me exactly what I wanted and made the payments work perfectly! And shows upmost professionalism!! Great dealership

G-
Review №78

Terrible. If you can, make the drive to Norman or Edmond for a different dealership.From buying a new vehicle, or any type of service: regular maintenance, recalls, tire replacement, you name it I’ve brought it to Post Oak because it’s conveniently located to my work place. There has hardly been a time I have had a good experience.Maintenance takes three to four times as long as the estimates they give.Buying a new car they gave us the run around for hours trying to make a deal and then took 2 months to get the title documents to us causing us to pay late fees at the tag agency.

Er
Review №79

John and Jamal were awesome to deal with. Very friendly from start to finish and making sure I drove off with exactly the vehicle I wanted. Would highly recommend anyone to buy a car from either of them.

Me
Review №80

Dalton was amazing and so grateful for all his help in getting me a new SUV. Best place around thank you

Jo
Review №81

The reason we’re upset is because the vehicle photos they had listed online showed the 4Runner with leather, heated seats, and a sunroof (the most important option to us).We purchased with them from Austin, TX — which meant us scheduling to take a bus to meet them in Dallas.I won’t get into all the details, but it required a ton of planning and stress to make this all happen, and then to get there and receive a different vehicle from what we were expecting was pretty deflating.At that point we pretty much had to accept the vehicle since we needed to get home to our son, and the fact that my wife had to work starting on Monday.Of course the dealer blamed it on AutoTrader and said we should’ve read fine print, etc. Never did they take any blame for the situation.To make things right, they offered us floor mats and $100 gift card — none of which we ever received.

Re
Review №82

I went to Post Oak Toyota for my 2nd tundra purchase and it was a great overall experience. Jamal was very helpful and was able to help me get in to a 2021 Tundra TRD Pro when I initially went looking for a used model. Loving my new truck!!! Thanks Jamal!

An
Review №83

I have been a customer of this dealership for many years for another vehicle. Service department was always friendly and prompt. When I wanted to buy an additional vehicle, I came here first. The vehicle I wanted was in high demand so I knew going in I would have no negotiation power and I accepted this. The purchase process, while it took hours, was acceptable.Heres where the trouble started. The vehicle I purchased had an open recall. I acknowledged this and the dealership stated they would fix. The next day I got a call that the recall had already been previously completed and I was sent a copy of the work order. I stated I was driving the vehicle to California and wanted to be sure it was repaired. I was assured all work had been completed. I get to California and the car breaks down. In the desert in the middle of a record breaking heat wave. Do you know how hard it is to get a tow in these circumstances? Thankfully, the nearest Toyota dealership was able to help. Turns out Post Oak had only billed the parts to my vehicle but hadnt actually fixed it. (The CA dealership documented to me and to Corporate Toyota how they knew this and corporate Toyota approved the repair even though my recall showed it had already been completed.) I spent 2 days of my vacation trying to get Post Oak to work with the dealership in CA so that the CA dealership could fix my vehicle and I could get back on the road. I was out hotel costs and time, not to mention the incredibly dangerous heat situation I was in when the vehicle broke down. It was 121 degrees. You would think you couldnt top that but it gets better.It took almost 3 months to get my title. I called Post Oak when we were approaching the 30 day window & the manager I spoke with did not let me complete a sentence before he interrupted me to explain my issue to me. When I asked if I could complete my question he raised his voice to me and threatened to disconnect my call. He never actually answered my question because he never actually took time to listen to my question. I was promised a call from the GM, I am still waiting. I finally had to call the Oklahoma Tax Commission and they were able to provide me with the information I needed. I can affirmatively say that I have never been treated so rudely as this man treated me. I was in tears after this call.I waited to write this review until I got my title in my hands & transferred to my name because I didnt actually trust Post Oak Toyota to do the right thing if I left a negative review.In another year I will have another driver in my house and I will need another vehicle. I think Toyota makes great cars but there is no way I will purchase from this dealership and neither should anyone else. They will ensure they get the sale and then customer service and proper human decency and respect are completely out the window. Be wary of buying from them.I have seen other posts when the dealership responds that this is not an accurate representation of what transpired. I can assure you this is exactly what transpired. I have no purpose in spending this much time writing a review if it were not the truth and couldnt be substantiated.

AJ
Review №84

Vincent and Jasmine were great to work with! Highly recommend post oak and we”ll be back soon!

Di
Review №85

Eric took care of everything we needed and made it easy after shopping at others dealers all day and wasnt pushy

Tr
Review №86

I recently moved to OKC from California and had a very hard time getting financed. Aidan was very helpful, knowledgeable, patient and went out of his way to try to get me into a car. Preston helped when Aidan wasnt available and I appreciate his jolliness.

Br
Review №87

Eric really helped a lot! I’m a fresh college graduate with decent credit! He was able to really work with me and put me in a 2020 Corolla with EXTREME low mileage (300 give or take!) I highly recommend coming to Toyota to find your new ride! Everyone is so polite!

Sa
Review №88

Dalton Orr at Post Oak took really great care of my husband and me. He was friendly and energetic. He listened to what we wanted, and didn’t try to persuade us otherwise. When the vehicle we looked at didn’t work out, he found another right away. I would recommend Dalton, and the whole team at Post Oak, to anyone looking to buy a new or used vehicle.

St
Review №89

Bought my first brand new car from here, customer service was spot on! Was helped by Angel. Highly recommend this dealership

al
Review №90

We went in not expecting to buy anything and Levi Mabry did his best and got us a truck that would fit perfectly with our needs. he wasn’t pushy and was honest and nice the whole way through the experience.

Jo
Review №91

Andrew in the service department is absolutely unparalleled, trust me when I say, they go the extra mile to help ya.

Ka
Review №92

Needed to purchase a new car. Transaction went smoothly without a hitch. Lexi was very helpful in getting us what we needed and processed quickly.

Kr
Review №93

Denver was absolutely amazing. He listened to our needs and didn’t try to stick us with a car that would not suit our needs. He never once tried to say that something else would be better for us, he stayed right with what we were looking for and wanted!

Ad
Review №94

Incredibly unprofessional management. They were trying to sell a car with a salvage title above KBB value.Attempted to buy said car, came by after confirming availability, and it wasnt there. Attempted to make me drive another car after I insisted that the car in question was the only car I was interested in. They advised that they would bring the car by my work to test drive the next day.Car never came. Got a call the day after that asking how the test drive went and if I wanted to buy the car (????). Attempted to talk to the manager but they never called back.In addition when asking about the car they insisted that it had been serviced and checked despite all of the websites saying that it would not due to it being a salvage title. They also brought out a service report for a completely different car with a different VIN.

Al
Review №95

Mustafa take care of our family to find the right car for us he’s very kind and help us with every single question we have definitive recommend him

Ch
Review №96

John Drexel was wonderful! He was very helpful and quick throughout the whole process of us buying our new car. He listened and got me exactly what I asked for! Thank you John!

Ja
Review №97

I had a very pleasant experience at Post Oak Toyota! Ive worked with both Lexi S. and Adam Gorrell and I highly recommend them both if youre looking to buy or sell a vehicle! The sales manager is very reasonable and was easy to work with. Selling my vehicle to Post Oak was a breeze and they took great care of me! Im very happy with the process and the offer I was given.

Ko
Review №98

Levi did a great job! Highly recommend asking for him. Knowledgeable and very respectable.

Mi
Review №99

:This is the best place I have ever purchased vehicle Denver, the sales person was the most friendly, knowledgeable and helpful person we have ever encountered. He needs a raise.. We will definitely refer people and be coming back. Great jon.

le
Review №100

Came in for a Tacoma but Eric got us into a 2021 Tundra that worked even better! Made the process easy and i even got my windows tinted!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:5800 Tinker Diagonal, Midwest City, OK 73110, United States
  • Site:https://postoaktoyota.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 405-584-6236
Categories
  • Toyota dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:Closed
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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