The lady working was babysitting on the job and she didnt explain anything to me and didnt give me the correct phone. Dont go its a joke I am very disappointed with the help.

Phones are not up to xate6

They were too worried about playing on their own phone theyre getting service customer

Went in with my brother he was treated horrible and lied to and when he tried to cancel his plan and give back his phone they kicked him out of the store.I would not recommend them to anyone after I saw first hand how slow and rude they are and you cant even call them when I asked about her excuse was she did not have time to answer a phone.

Debra was busy with another customer when we arrived. She didnt take long and finally asked us to step. AND we did, we experienced THE BEST SERVICE EVER!! Thank you

I have a friend that loves this place because of the friendly service. Not my wireless service of choice.

Waited over an hour before I had to leave. Only one person working and had 5 people waiting on her.

I wish there was an option for zero stars because thats what they deserve here got a phone from them on Saturday come back on Monday it has never worked once and they refused to honor their deal and fix it or give me another phone the guy told me on Saturday that if I brought it back to any assist Wireless on Monday I could be upgraded for free so my suggestion is to not deal with this company ever because they will screw you

Debra on hand horrible service... fixing to call assit wireless... after waiting 2 hours... shes waiting on one customer... then some guy comes in she talks with for 20 minutes... thats interrupting her time with original customer, do to the fact she just had a baby and hasnt been to work in awhile... should I go on with the gossip

Debra is a very nice lady and she helps us when we need it

Very bad older female rep that never wears her name tag told me her name is debra only after I asked 3 times, she has very bad customer service! She is very rude to everyone, dont know what happened to her in her life but she shouldnt work in customer service at all! She is also the manager what she says

Today they were slow and I was able to get in and out fast.

Neglectful uninterested associates with less than adequate Customer Service or Customer concern!🤯

I had a very bad experience at this store. I took my mother to this store. There is a black male employee with dreads. I believe his name is Dondre Parish. He was complaining about not getting his commission check for two months. He also used profanity in front of my six year old daughter and was rude to me and my mother. He overcharged her and lied about the service.I asked for his manger and he really went off. He gave me a business card that said Timothy on it but her receipt Dondre. I called corporate but the lady was not very fluent in English. Another customer told me she thinks the managers name is Cody. I tried to call back later but was put on hold for ten minutes. So I just hung up.

This service is the worst service possible you buy phones and after 60 days the phone itself has issues and technical difficulties....the store lie about the products they have able...you cant get any help thur customer service. You cant get help from the stores or even call the stores they lie n route you back to the center. ....Ive had assist wireless over a year and Ive spent hell of money on their terrible cheaply made phones and yet they never see the need to accommodate their end when they make mistakes....DONT GET THIS SERVICE.I REPEAT LOOK ELSEWHERE THE PRICE SOUNDS RIGHT AND CAN BE AFFORDABLE BUT THEY ARE GETTING OVER ON PEOPLE BY HAVING YOU BUY DEFECTED PHONES,YOU BUY WITH NEW (SAID) PRICE BUT THE PHONES MESS UP RIGHT AFTER WARRANTY.....

Im gonna give this place 5 stars because of the Lady that works this place by herself dealing with all this People that act like they hate the World!! This woman puts up with alot of bottom feeder people that dont really deserve a free phone! Let alone this Lady helping them get a free cell phone!! If she ever leaves ill drop my stars down to a 2!!!

Could not pay bill there without paying a fee, nor can you disconnect service at the office. But the customer service was okay, and theres was only person working considering how many customers that was there.

Nice staff and great prices on new phones and not just the Obama phones.

Always a long wait when i go n to get help. Changed to another carrier because of it.

Never had so much trouble with a phone serve before..it was time to renew my phone so i did over phone then went into the store the person there took a pic of my stuff send it off phone was back on the 3 days ago got a text say time to renew..called comster care they keeped haning up and the next day went into the same store where he took my info..he told me it expererd the day before and i would have to wait a day or two..also they said i keeped hanging up..so not true....not happy with those ppl at all!!!

I went to the store last week during normal business hours,and the door was locked yet the sign was blinking open and the lights were on! Are they ever open when they say they are??? I called the local number and it routed me to a call center overseas! I asked them to contact the office and the said they couldnt! Ugh!!!

Worst service ever!!!!!! They sold me a new phone when I turned it on...... It was getting Facebook alerts for one of there employees. ...when I mentioned it they kicked me out of the store! Cooked Assist

Good customer service and friendly staff members

I would rate it less if I could. I have been with Cricket for 10 years and will never go back to Assist.

Closed when their hours of operation were posted. Cleaner than other assist wireless stores

Waited for one hour. Suppose to open at 10 am. No one ever came. Will be contacting her boss.

Waited in store for 15 minutes and no one even ackowledged us being there. We just left.

Not friendy

Wont never give me a phone

First phone didnt work, couldnt talk into it. Had to drive back for another phone.

Services is poor and they do not do what they say they will

Dont use them next door to sprint

Ive been to the store 4 times and they will not help me customer service has sent me there to get a new refurbished phone because mine is not working they tell me they dont get refurbished phones and I have to buy one and if I buy one she will not help me save all my contacts chew anything because I dont know how to do it and I will lose everything she will not help shes lazy the worst service I ever had anywhere in my life

Great service, plans, and phone selection!!!

Not very well ran. Customer service sucks

Good service

Terrible service

Phone so small

Bad csr

They help you out

Poor customer service

Good deals

Never been there.

Rude people

Poor service

HORRIBLE!!

Assist