user
Eyemart Express
7199 SE 29th St, Midwest City, OK 73110, United States
Appearance
Eyemart Express
Comments
Ti
Review №1

Employees were extremely nice, helpful and professional. Quick service was a plus. I do need to go back though because I cannot see properly when trying to read. I have the progressive lenses and still have to either lift up my glasses or just take them off while reading.

dn
Review №2

I usually come to this location right after I get my new RX for my lenses the past few years. Kim was very helpful along with all the other previous employees like Chambri whom have helped me before. This latest visit Charlene helped me get my son frames and lenses that he was very satisfied with the fit and the fashion of the glasses. I came in that same week to get what I need and left very satisfied with my choices. I recommend this location if you have a budget or if you like name brands as well. They have a great selection of eyewear.

Je
Review №3

Today Eyemart had amazing customer service, good store management and the woman who helped with my son’s eyeglasses went above and beyond with helping explain and give us the best guidance. Thank you for great eyecare service!!!

Ti
Review №4

We always get our glasses here! They offer one of a kind service. Free one year frame warranty that goes for anything happening as long as you don’t lose them. Tons of selections. Great prices and deals that can’t be beat! Plus you get your glasses most days same day if not within an hour! We love Eyemart!

Ky
Review №5

Highly recommend Dr Jones and EyeMart. In and out in a timely manner, all associates are friendly and helpful, glasses were made and ready for pickup within an hour. We’ve used them for 3 years now and won’t be going anywhere else.

Ta
Review №6

I have used EyeMart Express for years. The staff has always given personable professional service. They have always stood behind their glasses. They have gone above & beyond to see that I am satisfied with my glasses.

Mr
Review №7

Never Ever use eye art express. You will wait forever for cheap glasses. They have gotten my prescription wrong and they treat you rudely. Your business means nothing to them. I guess they make enough money that customer service and getting your prescription correct just doesn’t matter to them. They hang up on you when talking to them on the phone. They leave you waiting long periods of time in the store. They will be helping you and in the middle of your time you waited hours to be seen, they will stop and helpSomeone else or talk on the phone. Bad business and bad people working for them.

Wh
Review №8

Mrs. Charlene was great! She was hilarious, courteous, and made sure I got thr best deal with my glasses. Im looking forward to my next visit!

Be
Review №9

They are really good and quick and it wasnt even an hour I had two pair ready. I go for the value frames with scratch protection. And all I had to pay for after my insurance, was just the scratch protection.

Do
Review №10

Our family’s experience at Eyemart Express in MWC is always a great one. The staff is friendly and professional. The quality and variety of the glasses never disappoints! We would recommend them to everyone.The Stepeny Family

La
Review №11

Amazing staff. Got me in and out. Even helped me pick out my glasses. Loved it

El
Review №12

I took my son to Eyemart because we didn’t have 2 weeks to wait for glasses. We needed them quickly. The store was very busy, it was a Saturday and I was concerned that we would have a long wait. We were immediately greeted by Peter. He asked what we were there for and told us to take a look around. He went to help a couple at one of the desks. Once we found something he was very aware of where we were and told us where to have a seat while he finished. We did not wait long. He was helpful, friendly and did not pressure us to purchase anything extra. He said give us an hour. We got a text 19 min later that they were ready! Great experience! Would definitely recommend! Would definitely ask for Peter although, I’m sure everyone there is great!!

Al
Review №13

Nice knowledgeable employees. Great selection of eye wear. Fast service. Would for sure recommend. Will return when I need another pair of glasses

Am
Review №14

This store is ALWAYS packed, but they are worth the wait! The new manager, Coy, is absolutely amazing! He knows what he is doing and he makes sure it is done right! Everyone is friendly and so helpful that it makes the chore of getting new glasses so much easier.

Ta
Review №15

Decent selection of glasses frames. Great service from all workers! Prefer them over anyplace else

Sh
Review №16

From the moment I walked in to the time my glasses were ready, I was treated very professionally and at the same time personably. I love my galsses but the service I received was what will keep me coming back. Thank you...

Ni
Review №17

Fast friendly service, great options for glasses and very kind staff

Ra
Review №18

They did an excellent job, they were helpful and polite especially since it was my first time getting glasses definitely will go back.

Gi
Review №19

Charlene was fantastic and very helpful we got four pairs of glasses for myself and my husband thanks Charlene and Eyemart Express...

Ch
Review №20

The employees are always very nice as well as being very knowledgeable about the different eye care needs.

Mi
Review №21

Mostly satisfied but had to make more adjustments on my glasses

Br
Review №22

Excellent service! They did a great job with the lenses!

Ie
Review №23

Excellent service. Very informative of products without pressure to upgrade. Large selection. Friendly staff.

pa
Review №24

2 pair tinted bifocals ready in 25 min. Friendly and knowledgeable

do
Review №25

I was greeted as soon as I entered the store. I was assisted by Peter. I was given time to browse the frames to make a selection. He was well versed about the products and lenses. My prescription and frames were ready in 50 minutes.

Ra
Review №26

Coy the manager of the MWCity location is awesome!

cj
Review №27

The new manager Coy really took care of us! He responded to an email I wrote complaining about how terrible my glasses were. He asked for us to come in and found three different things wrong and fixed all three things in under an hour!! And replaced the nose guards for my husbands glasses ! Great awesome manager and very much a people person! He took an unhappy customer (me) and made it right! I will be going back as long as they have an awesome manager like him!! Thank you bunches Coy!!

Wa
Review №28

Even with being under staff they all were very helpful and accommodating

Ch
Review №29

Fast, friendly and professional. Will continue to be a loyal customer.

Ai
Review №30

Susan was incredibly helpful and I got the perfect frames!

Jo
Review №31

Great service great people great prices

Ci
Review №32

Friendly and fast service. My glasses turned out great.

To
Review №33

Great customer service & the timing was everything!

Ro
Review №34

Great service. Glasses done within an hour.

Po
Review №35

Service was fabulous and I received both pairs of glasses within 1hr! I highly recommend this facility.

Sa
Review №36

I am beyond pleased with the two new pair of eyeglasses I received from Eyemart Express yesterday. The employees who waited on me (especially Terry & Carrie) were very polite and professional and were determined to supply me with the proper frames and lenses to meet my needs. There was a great selection of frames from which to choose and great prices! I am a very happy customer and will always return to Eyemart Express for future eyeglasses. Thank you so much for your service!

Mi
Review №37

Exceptional customer service. Thank you Rachel and team for helping me on my glasses journey. I was on a bind and out of town, they not only helped me find two great pairs of glasses but also took the time to hunt my glasses prescription down from my doctor office out of town for me. Just above and beyond service from the entire staff. Very clean and friendly.

St
Review №38

I wont be doing business with these shiesters again!! Not only did I NOT get the hardened lenses I paid extra for but I found out from my eye doctor that my lenses were NOT ground as per my prescription. I would suggest you shop around and get references before you spend money with these people.😡Update: As you can see below I got a reply from Eye Mart Express finally but Im one of those people who have the attitude that you only do that to me once. After the runaround I experienced from them I have since found someone who knows what theyre doing when it comes to glasses. (thanks Dean McGee Eye Center). Eye Mart Express can take a hike!!!!

Ye
Review №39

I’ve been to this place 3 times the last 2 weeks an every time I have not been greeted, have not even been able to get my glasses adjusted. Two men were at the register helping checking everyone else in. They were nice to everyone but yet I still never got my glasses, but I did get attitude from carried because I just didn’t have my BROKEN FREAKIN GLASSES. So I will not return to this location I will tell everyone not to come to this location but instead to go to the eye mart express on Reno this one is trash

Ma
Review №40

They got me my glasses in 30 minutes!

De
Review №41

On August 5th, 2020 I went to Eyemart Express in Midwest City to purchase my glasses. This was my first time to use their services. Several times someone checked to make sure I had been signed in and knew approximately how long it might be to wait. Very friendly employees. Terry is the employee who helped me get my glasses. He was extremely helpful with the prices, completely explaining every detail, answering every question. I could not have felt more comfortable with an employee than Terry. Once my glasses were finished, Allan assisted me. He, too, was very helpful and kind. I love my glasses. Overall, I had a great experience and will return. I would definitely recommend Eyemart Express to others.

Ka
Review №42

Express should not be a part of this business name. They sign everyone in, even if theyre only waiting to pick up glasses that were ready yesterday, and make them wait. The employees spend most of their time trying to upsell customers or explain why the frames they chose, their prescription, whatever, is not valid for the advertised deal they came in the door to get. As this business deals with people who have problems with their vision, i think its terrible they put so much in the fine print. Go anywhere else.

Na
Review №43

My husband broke his glasses and being almost blind without them, we needed a new pair asap.We went to 2 places and were told it would be 7-10 days to get them back.We stopped by Eyemart Express in Midwest City, OK. And we were met at the door immediately and they listened to what we wanted and they were able to get my husband taken care of within minutes and we picked up his new glasses the next morning.If you need good priced, good looking glasses and remember fast service, go to this Eyemart Express.

Sh
Review №44

Great selection of eyeglasses, staff was very kind and helpful.

Ma
Review №45

I love the people at eyemart express in Midwest City. They always have a great selection of frames. I was helped by a very nice gentleman named Terry. He got me a great deal on my new glasses! Thanks Terry!!

Na
Review №46

Great customer service.

Br
Review №47

They were all really nice and super helpful! And once you pick your glasses and everything if only takes about an hour for them to be ready!

Ro
Review №48

All I can say is that Kim is awesome. I will be back there and tell everyone I know that you guys are great

Ma
Review №49

Extremely professional service. Kim runs a great store. She is the reason I have bought glasses there for over 20 years. All of the staff was great. I will be back. Thank youDon West

Je
Review №50

This was my 1st time purchasing/needing glasses for myself. There were 2 staff who helped me immensely. Though the store was busy they made sure I was comfortable with my new glasses before purchasing them. I never wanted glasses.. but I love them!!

Ch
Review №51

I will drive to the Midwest city location always!. The staff there are very friendly and knowledgeable. Carrie always know what would look best on my face. This location rocks!

Ma
Review №52

I’m amazed you could help me choose glasses perfect fir my face despite wearing a mask during Covid19. Thank you fir your efficiency & swift service. Very pleased!

Na
Review №53

The store was pretty busy but it didn’t turn out to be too long of a wait. There is a very good selection of frames in various price ranges. Rachel was very helpful to me in finding a frame that I liked and that also fit well. I paid and left the store, then received a text that my glasses were ready less than two hours later. Picking them up was fast, they helped me right away, made some last minute adjustments and I was done. I was very pleased with the whole experience.

Ro
Review №54

The wait was a little long because the person who checked me in didnt do something right. I was passed over by people who came in after me. After I was actually helped it was a great experience. Terry did a fantastic job getting my glasses.Cudos to Terry!!

D
Review №55

Excellent service! Both, my husband and I needed new glasses. We drove down from Enid, OK. We were able to buy 4 pairs of glass (we both needed bifocal lenses) and we paid less than $600.00 for all four pairs!! One person cant buy a pair of glasses in Enid for $600.00, yet we bought 4 pairs!!They sent us a text message when they were done, 57 minutes!! You have to wait days in Enid. Well worth our trip to the city. Thank you Eyemart!

Gl
Review №56

The staff was so helpful with helping me choose the right frames that looked good on me in my price range. I not only was able to get one pair of glasses with progressive lens, but I also got a pair of sunglasses with progressive lens within my budget! So pleased with the results. Thank you, Eyemart Express, Ill be back!

Na
Review №57

They were incredibly helpful! Even though I didn’t have the right information they took the time to call my insurance and help me get some cheap glasses until my newer ones arrived. The lady and man who helped were incredibly nice and I would recommend this store to anyone. Extremely fast service despite my high prescription. Good quality while being extremely affordable! Fantastic service!

Ke
Review №58

I had a great experience. Carrie was so helpful she found be a coupon for my frames so I only paid half of what I would have paid! I broke my frames and I had purchased them elsewhere and did not have warranty so this was a blessing. Yes this store is always busy but they are helpful and nice and I believe that is worth the wait. I was able to get the frames I wanted with lenses I needed!

Vi
Review №59

The staff was very friendly and super helpful. We’ll definitely be back with the rest of the family for their eye care needs.

St
Review №60

The store was really busy when we showed up with no appointment and they took my grandmas name and we went and picked out a pair of glasses and we didnt have to wait very long till they called her name and got us all taken care of. We had V. Helping us and she was more than excellent! She made my grandma feel like the queen. She helped us and told us we could get a second pair. We live 30 minutes away and by the time we went and ate they had them ready.

Je
Review №61

I wanted dark brown transitions lens. They would have had to order them, so I went with grey. It was time sensitive for me to get them sooner than later. They did have a Nike frame fit me perfectly. They had them ready in less than two hours. Nice friendly people that work there. Will continue to go there.

Tr
Review №62

Excellent service and very caring staff here! Liz was awesome, patient and through in fitting both my 4 and 5 year olds for their very first pair of glasses. We will definitely be long time customers🙂

Ro
Review №63

Kim made my visit a very satisfying experience. She answered all my questions and provided priceless information for obtaining the best deals using my insurance. Her knowledge and friendliness will have me coming back again.

Do
Review №64

They can tend to be busy. But they are very nice. And they irk hard to make sure you love your frames and you get the best deal. Great friendly customer service. I watched at least 3/4 employees go above and beyond to make sure all customers were more than happy. One brought me to tears. I won’t share much but just witnessing the caring of several employees just made me not mind the wait I knew I was in the right place at that moment. Just to get glasses so pleased. The person who helped us Eric Williamson was amazing went above and beyond to make sure we not only got a good deal but also insure we had frames that worked well with our facial features. We love our frames. He took his time and made sure we were well taken care of this place really deserves kudos. We will be using them for all our glasses from now on. Great job totally impressed with this eyemart.

Be
Review №65

My husband had a special request for his new glasses. The lady that helped us went over and above to let us know the options he had. She suggested ways to get the best use from them. We bought 2 pair. Thanks Eyemart express

Me
Review №66

Very nice staff. I worked with Terry and my sale was the first one she had done on her own. She was very knowledgeable and helped me find the best glasses for my face shape within the style frames I was searching for. Thank you.

Ma
Review №67

Im only giving 5 stars because I cant give more. Nearly every time my family goes there (its been several times over several years) we are helped by Shakayla. She is a super star! Its like catching up with an old friend. She is always so kind and helpful. She is very knowledgeable and professional. And to top that off, my glasses were finished, both pairs, in less than 30 minutes. Not to sound cheesy, but I honestly look forward to buying glasses because the experience is so amazing. Great job guys!

Da
Review №68

Terry is the associate who helped us and they were amazing. Great experience and glasses done in less than 30 minutes.

Jo
Review №69

Went in the store to get my perscription filled and the store was so busy and I didnt have the time to wait so I made an appointment for the next morning .. I was the first customer that they tended to, and they were really nice especially this really young man that was helping me .. you could tell he really knew what he was doing and he was good at his job and was very professional .. instead of taking the 3 hrs. to have me glasses ready they had my glasses done in just over an hour . They sent me a text telling me my glasses were done .. I will be going to this Midwest City store from now on .. GREAT JOB GUYS AND GALS KEEP UP THE GREAT WORK !!!!!

Da
Review №70

They did a great job on my no-scratch bifocals. Done in about 1 1/2 hrs. Thank you so much Deborah for all your help. I know I was no an easy customer!

Ke
Review №71

The employees here are awesome!!! Each one of them are so helpful and sweet. They went above and beyond to help my daughter and myself with our glasses. They made everything simple and easy and so much fun!

El
Review №72

World class customer service!!!!!

Sa
Review №73

Got helped within 5 minutes of entering the store. Carrie was very helpful and patient with me when picking out my frames. My glasses were ready in less than an hour. I highly recommend Eyemart Express to anyone needing glasses.

Je
Review №74

Busiest eyemart Ive ever been to. And with the friendly staff its clear to see why. They are very helpful. Guy helped me pick a pair of frames that not only fits my style but my budget and face. Good job!

S
Review №75

Everyone was so helpful and friendly. I got two pair of glasses in under an hour! With the best service. There was a good selection as well. Ill definitely be back!

Me
Review №76

Wrong location sorry . I didn’t go to this one

T
Review №77

Kim was very careful to be sure my new glasses fit. The lady who helped pick out and set up my new frames was very helpful. She answered all our questions and this helped us feel good about our purchase. Everyone was very helpful and professional. I can recommend this Eyemart Express.

Sh
Review №78

I been getting my glasses there for about 2 yrs now and i love the service there. The beautiful thing is they help you find exactly what you want and help you get the best price. I will be happy to recommend if you need glasses, Eyemart Express is the way to go.

Gr
Review №79

One of the best examples of customer service I’ve seen in a very long time the staff there handle a certain situation with the upmost respect and courtesy.

Br
Review №80

Carrie was awesome! Great personality and a good sense of humor. Both pairs of my new bifocals with progressive lenses were finished in less than 2 hours total. 👍🏻

Fe
Review №81

My daughter was in desperate need to glasses quickly! Out of nowhere her eyes started really hurting her at school. She texted me throughout the day telling me with each text how much worse her symptoms were getting! I was able to get here in to see the eye doctor the same day after school. By the time we got to Eyemart Express it was late in the day. I explained how badly she needed her glasses the same day because she wouldn’t be able to go to school the next day without her glasses. The team was very understanding and worked hard and fast to make sure she would have them before they closed for the evening! She did indeed get her glasses that same evening and her eyes immediately felt much better! They were all so kind, caring, friendly and helpful! Thanks so much Eyemart Express! I won’t go anywhere else for my family’s needs!😊

Am
Review №82

Staff is friendly and helped with any questions I had.

Me
Review №83

Great service. They are good to help you find what you want and to explain all variations of lenses, treatments and tints. They have a good warranty as well. Prices are very affordable and I used a coupon I received in the mail and saved over $100 off my total. Alan was very helpful to me as well.

So
Review №84

I’m so impressed at how well I was treated at Eyemart Express. I was really nervous about getting progressive lenses. Deborah explained how the lenses work and helped me with selecting frames. I left feeling awesome and ready to be able to see clearly. Eyemart made my glasses in a few hours and I couldn’t be happier.

Li
Review №85

I’ve been going here for a few years now. I use to work with another eyeglass chain retailer and am very familiar with the optical business. I have always been impressed with how conscious the staff is to accuracy. I’ve been helped by a number of personnel and all have been great. I do have a favorite and that is Shakayla she is Very good at what she does and has a wonderful attitude. Enjoy your experience but be mindful of your time, this place is always packed and for good reason so don’t go in a rush. Give yourself about 2 hours to shop and measure and pay and then be in your way.

Br
Review №86

I came in late to get my glasses and they had them done in one day. Allan had a great attitude and was very helpful with helping to figure out insurance. I appreciate the respect from them!

Mi
Review №87

Staff was friendly..this is my first time having to get glasses and they helped me out with style and my confidence. The lab scratched my first set of lenses but they was quick to notice and told me they would add on a extra year of warranty for my glasses and had them redone in 30 minutes. It’s a very busy store but I didn’t mind waiting they make up for that in service besides they can’t help it being so busy.

To
Review №88

I have been getting glasseshere for several years always had extremely good service and my eyesight is fantastic. I have played golf with two friends that have had laser surgery and they cannot see near as good as I can with my glasses

Am
Review №89

Beats the competition hands down. Friendliest staff. Deborah is such a great help. So sweet and understanding of financial limitations. Great glasses at a great price. I saved over $200 compared to my optometrist prices.

Sh
Review №90

This experience was wonderful. I was greeted right away and assisted right away. Before I went in I called and the person over the phone was very well spoken and friendly as well as thorough in answering all my questions. Picking out my glasses was easy and fun as well as reasonably priced. The wait time on my glasses was short and the text alert was delivered more quickly than expected.

Ha
Review №91

Everyone that works at this location is so helpful and nice. Love my new glasses.

Ti
Review №92

Needed glasses day of and was told they would be ready in 3 hours but only an hour went by fastest place to get glasses! The staff are amazingly helpful and easy going! Definitely going back great atmosphere and awesome choices of frames..

Ka
Review №93

Took my 90 year old mother in law in for glasses. Everyone was very kind and helpful even tho they were very busy. V was extremely nice! In less than 2 hours she had 2 new pairs of bifocals.

Ch
Review №94

They were a little busy but they were extremely friendly while we waited to be seen. Then when they got to us, they were they nicest employees that we have dealt with at an eyeglass company.10 times better than visionsource. Great choices.

Ly
Review №95

Great customer service. I found exactly the frames I wanted and they fit great. This was my third purchase from Eyemart Express and Ive always been pleased with my selections.

We
Review №96

I had lost my glasses, so it was important to replace them. I went to other vision stores and they said it would be at least 2 weeks before I would have my new glasses. I walked in to Eyemart Express and walked out within an hour with 2 pairs of new glasses!

Je
Review №97

Great help! Young lady named Danica helped my daughter and me - knowledgeable and patient. Good experience.

S.
Review №98

Awful experience!! The only reason I gave 2 stars is because the lady that waited on us was nice.. All the other ones were rude including the manager. We got there around 11 & left a little before 1 p.m they said theyd text when glasses were done. well it is now 9:01 A.M the next day.. And still no text or call.. Unbelievable & my husband can not work without his glasses... We sure dont run our company this way.. If it were me Id give some of the money back we paid almost $500 dollars & expected to have his glasses back in at least 2hrs but that didnt happen. I think its just ridiculous.. I think yall need to find out the problem & correct it because at this rate youll lose more customers.. I certainly hope I get the glasses today..😬😬

Ph
Review №99

The staff is very friendly and knowledgeable! Wait times vary however both picking out glasses and picking the glasses up were both the done fairly quick. Very happy and satisfied and will definitely be a continuous customer!

Do
Review №100

While I give Carrie a 5 star rating, I cannot give the same to the gentlemen closing the store on Friday night, Sept 20, 2019. I got to the store a few minutes before closing, after driving in flooding rain from Newalla. A car had parked next to me at the same time I pulled in. A young lady jumped out and went in. I got my purse and got out and walked very quickly to the door. The door was locked. It was not yet 7:00pm. He was standing there watching as I tried to open the door, smiling at me. Really! All I needed to do was pick up a pair of glasses. Everything had been taken care of. My mother and I have used Eyemart Express for years. never had this experience with before. Doubt I will continue my patronage at this store.

Information
20 Photos
100 Comments
4.7 Rating
  • Address:7199 SE 29th St, Midwest City, OK 73110, United States
  • Site:http://eyemartexpress.com/get-glasses/Midwest-City/73110
  • Phone:+1 405-741-2020
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Similar organizations