Great collection especially fragrances and very organized store with wonderful staff. Always someone there if you have any question and almost everyone there kind of professional experts and of course helpful. The only reason Im giving them 4 stars because of the size of the store, which could be bigger!
Always has what Im looking for. Store is organized. Really I could find most of the products elsewhere for less but if im already there ill spend the extra to not have to go to another store.
Love this place!! Pablo, the gentleman working the floor has helped me many times and hes such nice person! He gives real, honest advice. Thanks to everyone there :)
Amazing Rewards Free Items With Purchases fast money back
Great store. Kelly at the salon did my hair. She took the time to listen to what I want done. So,yes I will be going back it took a long time to fine a good hair dresser. Thank you for everything. Also she came in early for my appointment. That is great customer service. This is her if any one need a good hair cut kelly at @kayjakub_beauty. So please ✔️ her out at Ulta Beauty in milford mall. Had to up date bring my daughter to ultra and yes Kelly did it again five stars. Thank you so much. She was so good with my little one.
My review is specifically for the salon at the Milford, CT ULTA location. I love the team there! Anthony is amazing with color, which is both a science and an art, and Galina also did a great job with my color a few months ago. Anthony and Galina give fabulous blow-dry service as well and they are friends so its not awkward if I end up with one or the other when I book. Also, you really cant go wrong with anyone on the team! I have a hectic work schedule so have booked with Tina (many times), Melissa and Kelly based on my schedule and all do a great job. My only critique is that you cant pay at the salon even though they have cash registers there. It is a huge inconvenience at times having to wait on the long cosmetic purchase line to check out when its busy and it seems like it would be an easy fix. I definitely recommend this location, though.
I had my Hair Trimmed and the woman who did my hair last year did an excellent job and i recommended to go back and tell all my friends about this place
Helpful staff took time to listen to my needs and provided solutions.
Always have great supplies
The staff at this Ulta are amazing, from those on the floor to those on the registers and the security guard. Such friendly and helpful folks!!
I usually would never write a review for a store, but I hope someone sees this from the store and does something. I went to this location yesterday, 9/24/19, around 5-6 PM, for the first time in like a year. When I used to go here, someone would always ask if I needed help and if I did, proceed to be so nice and help me find everything in the right color, etc.. Yesterday, not one employee was to be found for like 20 mins, when I couldnt find a specific brand. Then, randomly a few employees were at the makeup counter, doing each others make up chatting about their lives like they were at their house. I actually felt like a bother asking for help. Just no kind How can I help you? or anything like that. When I asked for a color match, someone literally pulled out a shade, put it on my neck a little and said I like this on you. Tried ONE shade. So I just helped myself the rest of the time, playing around with the testers until I found the perfect match, like previous employees had sat me down and done for me. This just annoyed me because I know so many people that would love that job, who would actually LOVE to help people (basically what the company Ulta is all about). :/
They always have everything I need I could live in the store!
Rude customer service. They seriously need to train their workers properly. The way the workers act like is as if they are better than the rest of the people. Sephora is better.
Absolutely loveeeeeee Ulta in Milford all of the staff is amazing and helpful. They make me feel great and get great tips on how to with my makeup if I need it!
Good selection of products...
This place can work for you! Ultra Beauty give you the Ultra Beauty Experience. Everything you need to shape, contour, change color/scent is all here at your fingertips. Nit sure whats good for you? The staff is amazing and will guide you through the world of Ultra Beauty
DONT !! get your eyebrows done from here . Specially from Amber. She waxed my whole eyebrow off. I literally left crying the store. When I asked why she did it I was told oh I have signed the consent to take the whole responsibility if anything like that happens. Mind you the paper she handed me to sign was the COVID-19 document she didn’t say anything about consent. When the manager was called she was like oh sorry. There is nothing we could do they tried to just ignore the fact that my whole eyebrow was gone. I was told that she can wax the other brow to match the messed up one. Are you effing kidding me!?!? They are worsttttt!! And the manager Zareen is no better. Don’t waste your day & money !!! I wish I could give them 0 stars.
I love going to this Ulta its in my local mall I love all things sparkly and I love my brushes above my perfumes so I love this store there was a lot of people on the floor today however only one person said hello to us but thats all she did was say hello. Ive been working on my eyebrow game and going in there today if someone approach me and even asked me if I was looking for anything special from anyone those of the numerous counters I probably would have sat in the chair and spent $100 but nobody asked me if I wanted any services and there were plenty women at the counters
Best mascara
This is my favorite beauty supply store. I love the different brands they carry and the specials that happen throughout the year. I have also had my hair done here repeatedly by Erica in the salon - shes great!
I came into Ulta for a new eyebrow pencil. I am not a huge makeup person. I do use it but in a subtle manner -This particular day the Two Faced Company was having a launch party in the store- I was feeling funky since it was my birthday and wanted advice on a good lipstick shade. LUIGI TREJO helped me and WE HAD A BLAST! I can honestly say I had so much fun and he listened to what I liked- he didnt push any products on me and just let me enjoy seeing what worked for me! I wound up buying some stuff that I love and am using everyday! Enjoy!
Prices are extremely high, customer service is lacking.
Oh my what a fantastic store. And everyone was very nice and helpful. Cant wait to go back.
Great store and salon. The stylists are great and know what they are doing. I get compliments all the time on my hair.
This store is confusing. They either have staff clumped together at one section of the store or nowhere to be found. Hours are posted on a micro poster as open at 10 AM but regardless of the time there is never a person in the brow bar. I am uncomfortable with the customers who are creepy wondering zombies. This is an East Coast problem I fear. The temperature in the store is so warm its too comfortable and creates a sleepy atmosphere. Wakeup! Get it together! Hire better and turn down the heat to 65°-68°
Dalmary was great! I love my cut and blowout!
Nice place u dont do much beauty stuff but will go again some day
My wife love to go here cause they have everything well organized and the staff is amazing thanks
Great Make up and prices very helpful staff also
Employees are horrible. There’s only one nice person and it’s the guy with glasses and blue hair. They’re never willing to help. They make you feel uncomfortable and the lead cashier with tattoos literally dropped all my products like three times I felt like she did it on purpose as she giggled doing it.
Very clean not much product on shelves but very helpful staff.
Im like a kid in a candy shop when I go to ulta. Everyone is super knowledgeable about all things beauty
I usually never have any issues at ULTA but I was there this Tuesday 1/8/2019 and had a different experience. It seemed like I was really at Best Buy because one of the employees (who by the way had no ear piece or anything but clearly worked there) seemed to end up everywhere I was. I wasn’t alone, I was with a friend, her mom and her young baby and we were shopping. I can understand if you ask if I need any help once but every aisle I went in he seemed to be too and watched to the point where I was uncomfortable. I felt like I could test anything because his eyes were on me the whole entire time. I’m all for security but don’t make it to the point where you just want to walk out! Hopefully the next time I visit this guy isn’t there.
Okay so first of all, the store is not arranged in the most convenient order. And almost everything is OUT OF STOCK!!!!. Most of the drugstore brands like maybelline, nyx, loreal never have their shelves restocked. I cant find the lipstick or the foundation in the shade I want. I have been to other Ulta Beauty stores before and I must say that this is the WORST ever!!! Everything is out of stock and the staff is rude too!!!!
If you cant find it there they dont make it( anything for beauty=hair makeup perfumes tools etc)great prices!
If you need anything at the salon, go to Kelly! I literally got the best cut and color ever and she’s super sweet!
Need more men products but a great store
The way I was treated there today was sickening. My friends and i were told by the security guard that the the four of us including a five year old child were being suspicious by standing around together. The guard then yelled at us and told us to never come back. We went to the manager to explain what happened and he paid us no mind. I am deeply disheartened by this matter and I have reported this store to corporate.
Good store. Didnt have what I needed but Id try again any time
Wonderful company! They always have the colors I need!
Everytime I come into this place they think Im gonna steal something!Ive had women who work there stand in front of me and watch me so obviously its ridiculous.I saw women RIP open freshly closed boxes that had been sealed with tape then put them right back clearly ruined with the packaging stuffing pulled out but I get focused on? I told another worker there and he shrugged me off.I love ulta for the brands they offer and get on almost any deal given but Im tired of being followed around the store until I leave. I get normal security but the Male security guard was literally in EVERY aisle I went to. What a way to make women feel safe while shopping alone. Me and my husband were very offended. Id give 5 stars but with the amount of harrassment I received I wouldnt be surprised if they just didnt care.
Although its a bit pricey, I love it
My Wife and Daughter find everything there, great customer service!!!
WHY WOULD THIS BE IN A ULTA BEAUTY! MORE LIKE BAD SERVICE BEAUTY!
Huge selection and the stuff is very knowledgeable
Who doesnt like shopping for make-up, Wish I had actual skill to utilize it all.
Went to ulta and Dimond and Avery was real sweet great Coustomer service
These people are the worst. I literally was followed while shopping.. it made my experience so akward. The manager is cold unless you look like Barbie. and the store is turning into a trans club than a womens store, every since the manager came. I dont care do you, but when your working in a womens store. Be nice to women. The boys that work there are sooooo rude. I missed when it was all girls. Legit when you walk in everyone stares but when you need help they ignore you and dont know anything about products.I try to avoid this shop and go online. And god forbid i ask how many points i have at thr register... they get so annoyed. Please clear out the staff and make more inviting people.
Stephanie did an amazing job on my hair
Good prom make but very pricey
Sad they are moving from north haven now Im gonna have to only order online
Great store! Love the staff!!! S/O to Brandon (makeup) and Robin (skincare)!!!!
Employees were horrible where do they find these people?! Love the store honestly but everyone who suppose to help you dont do there job right.
Being followed with every move as a person of color. I rather not
Such a great variety of makeup brands
Helpful staff and good selection
What can I say, I found a chair to sit in for 30 minutes while my wife shopped for make-up. That was a plus.
Amazing service!
I didnt buy anything, too pricey. But the staff was very kind.
Cat is amazing with eyebrows!
Love this store!
Good prices nice hair
Is a really nice store and love the products, but the employees are rude and disrespectful. One of the workers just threw the item I purchased into a bag from another store and it stained my new clothes!!!!!
Milford Mall very punctual.
They have lots of things U NEED!
Very good for ladies
Nice, clean, friendly, helpful staff
You can sample drug store brands!!
Clean, great staff
Live for her.
Love this store
Worst store eveeeerrrrrrrrrrr!!!! Do not recommend!!!!
Good selection
Love it
Delicious!!!!A little taste is not too much !!! 😎👍
Variety
Well