I was very impressed the service I received at the Mill Valley Public Storage. The young lady at the desk was extremely polite & happy to help. Unfortunately they didnt currently have the size space I was needing however she spent a good 10 minutes trying to find me a work around by looking up other properties in the area. I wasnt able to find an immediate fix but she was nice enough to add me to a waiting list so I could be contacted as soon as one becomes available. Thank for all your time & efforts helping my storage search today your 15 minutes saved me possibly hours on my search!

Nice place well let would I be a customer here again yes professional staff a place worth sharing your business with. Plenty of access time 6 a.m. to 9 p.m. 7 days a week thumbs up..

I have been a Public Storage customer for several years and have been pleased with the service and the cleanliness of the units. I was recently assisted by Bobbie and Arizona in obtaining a larger unit and switching my account away from the smaller unit. They suggested when to call to catch an opening for a larger unit when I really needed it and it worked. They have both been very helpful and a pleasure to work with. Highly recommend.

If you’re in need of a storage unit you came to the right place. It’s a very accessible facility. The managers that work there are very nice and super helpful they will get you set up very quickly.. I am more than pleased with my experience with this storage facility, I will be back thank you!

Highly recommend this location if your in need of quick, professional and affordable service. Arizona and Bobby made selecting the right size storage unit easy, which made my experience that much better!

Bobbie is amazing and even helped me get all of the boxes I bought out to my car with a smile. Thanks again!

Very nice manager helped me through the process of getting a unit. She deserves kudos for her professionalism and attention to detail. Great customer service!

Bobbie did a great job getting me exactly the locker I needed. I appreciate her help and good customer service and really like the Public Storage facility.

Excellent experience at this facility. i was surprised at the cleanliness and organization of this place. not to mention the professional and friendly knowledge of the staff . Thank you Arizona u helped restore my faith in customer service professionals working with the public. Great selection reasonably priced, convenient to me, im looking forward to moving in being a breeze. pleasantly pleased, damon k.

Right next to the Arco gas station in Mill Valley. They’ve got a nice variety of moving supplies and offer a discount on boxes also. Quick and polite service!

Very convenient location. Employees are very nice. Marley helped me out great job !

I came in to buy some packing supplies for my move and was pleasantly surprised at the great service that was provided to me by the property manager Bobbie. She made sure I got everything I needed to keep my belongings in good shape while transitioning into our new house and gave me a great discount on the boxes. She was even so kind as to help me bring the items out to load into my truck. Definitely would recommend for anyone needing packing and storage supplies! Thanks again for all your help

Clean and nice people working there.

I Love this location! Professional and friendly. I couldnt ask for better!

The location is beautiful and the customer service is always pleasant here. Bobbie and Marley are awesome.

Bobbie is the best, always super helpful and personable. Love this facility!

Bobbie was an awesome help. Thanks for everything!

Came in to get more information on a unit and Bobbie was nice enough to show me the space and answer all of my questions on pricing, promotion possibilities, and security. Awesome customer service!

I came in to buy packing supplies and left with quite a few items that I couldn’t carry out all at once. To my surprise, the property manager Bobbie offered to help me carry my items out to my car without batting an eye and I was very appreciative of the kind gesture. I will surely be coming back, Thanks again!

This property is close to my home and easy to access!

Marley was amazing. She helped pay my bill for a different location fast and easy 5 out 5 would recommend.

Thank you for your great customer service

Bobbie answered all of my questions and was very attentive to my needs . Thanks again!

Best customer service at public storage today!! . Arizona ( the employee) who helped me was polite, kind, and understanding. Due to the covid19 pandemic things are tougher than usual, but she listened and have me great advise. Thank you for working.

Breanna is fantastic! Her sense of customer service and professionalism were excellent - and I have worked in the service industry for 20 years.Also, conveniently located 20 seconds off the 101 in Mill Valley & Marins best priced gas station is right next door! WIN!

Bobbie helped with all the moving needs. Excellent facility as well.

Bobbie is super helpful and the property is always clean.

I love this property! Super safe and intimate. Noelle answer Breanna are amazing to talk to and work with. Super nice and reasonable as well! You can tell they work super hard too keep the property clean and safe. As well and keeping their customers happy. I strongly recommend this property!

Would recommend to anyone in the Mill Valley area. Received a lot of help purchasing what I needed to pack all my stuff up for a big move. Good customer service.

A friend recommended this place. Friendly service, nice environment. An employee there Breanna great personality! Such a sweetheart. 10/10 would recommend to others!!! :)

The last public storage Ive been to back in my hometown wasnt so great but this one in Mill valley impressed me. I remember the nice lady Danielle who was super nice and didnt hesitate to help me out without me having to go up to her. Now thats a committed employee!

This facility is one of the best Ive ever rented from. Though the corners outside can be occasionally tight, the units are great and the service even greater! Breanna is amazing! Always personable and gets the job done.

Usually Don’t Write Reviews, But I Just Have To Say One Of The Best Storages In The Area. The Units Are Great And The Staff Is Very Friendly. Danielle Helped MeThrough The Process With A Smile And Was Very Friendly Despite The Fact That I Had Many Questions. Thank You, Will Recommend To Others.

Danielle was great, really positive! Showed me 4 units with a smile till I found the right one. Shes a great people person, super trusting

Clean and convenient. Would recommend

Convenient location and easy rental process

Awesome, would definitely recommend. Breanna was approachable, friendly, and very informative. The facility was tidy and organized, I saw no issues concerning safety. Overall a wonderful experience.

Joel was great in guiding me all through the process. They have the best prices and best service. I am very satisfied with everything. Thank you so much.

I had a great experience renting for the third time with this location of Public Storage!Jessica is super-helpful as well as her staff. Im always comfortable here and never get the creepy feeling Ive gotten at other storage companies. I would recommend this location above all others. Thanks a lot!

Breanna has done a great job! Such a sweetheart. Thank you so much for your heard work!

Exceptional customer service from Breanna, from phone calls at beginning of enquiry to purchasing the space. Process was smooth and effortless. I feel reassured my belonging are at such an excellent facility. Thank you so much!

I had been looking for a storage facility right off the highway. I walked into Public storage of Mill Valley to find a warm welcome. I spoke with a young lady named Krystal.She was very personal and friendly. One of many storage places I went to during the day. Something about the settings and welcome, that drew me to this place. I would recommend this place for sure. Always nice to run into people who like there job and helping people.

First class, The Manager Jessica Hughes was more than helpful. She greeted me with a smile and a happy tone. Gave me a comprehensive run down of the facility and there prices. Id recommend to any of my friends needing extra storage.

Amanda and Breanna were amazing super helpful and lovely to deal with. Thank you for a wonder experience.

Ive been looking into renting a storage unit and came across this place as its conveniently located right off fwy. I was welcomed by Krystal who I found very knowledgable and professional. She shows excellent customer service and communication skills. Ill will be highly considering to rent from Mill Valleys Public Storage. Thanks Krystal you rock!

The girl down there briana, was so helpful she was super patient and provided me all the rates and promos Ill definitely be returning soon to rent from this property.

Breanna who manages the Mill Valley location is completely amazing. She is organized, caring, honest, resourceful, and incredibly helpful. She provided such good customer service, I was very pleased.

Storing my boxes became easy as could be, with the help of Krystal at public storage, in Mill Valley. We figured out the room size I needed, and then it was all good to go. At a time when I was stressed, it was nice to have someone so helpful and kind. Thanks, Mary Anne

Property is clean and hours and location is convenient.

Great service from Krystal and Jessica!!! They are a team and they take care of their customers. Great follow-up on issues by email…prompt and fast service. They take great care of the property and you. Very pleased!

I definitely would recommend this place, Breanna was very friendly and nice she stuck out to me more than the others.

Jessica was super friendly and helpful in getting me squared away quickly. She took care of me with just a few minutes to close and still had a great attitude.The units are in great condition and in possibly in the most beautiful setting of any storage facility I have seen;) I would highly recommend.

Stopped by storage to ask a few questions about what I would be looking at and was given great service by Jessica. She let me know what I would need and showed me a nice space inside but I dont need it for at least 3 more months. Definitely will be coming back once Im ready.

I was a client of the storage space next-door for three years I can say without Hesitation that my experience been here has been significantly better

Wonderful wonderful service. If you are looking for a clean place to keep your stuff with great customer service, this is the place to go Thanks Brianna

The property manager, Una, is amazing! Very helpful, polite, and made the process super easy. Ive used public storage multiple times in the past at different locations and this particular one is the best.

“Clean Facility, great customer service. Highly recommend storing here, the property manager is very helpful.”

Breanna is absolutely wonderful! Definitely cares about her customers.

This public storage has restored my faith in the customer service experience! This is my first move and Breanna was so helpful, she explained what merchandise i would need as well as spaces available. If this sort of help is what i can expect then i look very forward to working with public storage and Breanna in the near future.

I can honestly say every time Ive been to the property Breanna has been nothing but hospitable knowledgeable about the facilities and thats provided a level of customer service that I have come to love and appreciate!!!

Krystal and her staff has provided me with EXCELLENT customer service at her facility! Very friendly, helpful people and accommodating storage options. Thank you again Public Storage of Mill Valley!!-ES 😁

Super convenient location and nice staff!

Substantial rental increase this month.

Great Customer Service both Una and Breanna make the process of renting a space such a great experience for the customer. Una and Breanna both answered all my questions with ease. I love using this Mill Valley Public Storage, and it’s a pleasure to do business with such wonderful staff. Thanks a lot A++++ Jewel

Great customer service from Breanna and Anthony. Definitely recommend using this location.

The ladies at public storage were Ah-mazing....Both Krystal & Una have so helpful and positive! Loved them, and definitely recommend this place. Clean and safe!

Customer service was so nice and helpful! They showed me around and went through everything with me and the process was very quick and painless. Also nice clean spaces

Public storage is a great source for. Storage facility. Also had a good selection of merchandise for moving. Jessica was an awesome sales lady and had amazing customer service. Would definitely recommend to friends or family.

If I ever needed storage I would come right back here. Very friendly! And great location :)

I just wanna day that Brenna was so attentive and was so patient with me when answering all my questions and she was also so sweet. Thank you Brenna for being so patient with me!

Krystal was so very friendly, knowledgeable and professional. I would definitely consider renting space at this most convenient location. Keep up the good work Krystal.

Jessica is great! As far as storage goes this location is perfect. I have always had a wonderful experience while storing at this location. Ive had this storage unit for 2 years.

The property manager was very helpful and patient with me.

Lee was knowledgeable, helpful and great customer service. I’ll be back.

The manager was very informative and welcoming. I know my stuff will be in good hands.

Krystal was especially helpful and efficient about explaining how everything worked and made sure that the storage space fit my needs and went above and beyond about reassuring me about the terms of the rental. I would definitely return and recommend Krystal, shes great. :)

Jessica at Public Storage in Marin (Mill Valley on Redwood Highway) was very professional, friendly and provided excellent service. The storage fees are kind of high here but that is probably determined by the convenient location. The units are easily accessible.

Breanna made my day today 9/12/19.She assist in helping me on my storage payment on Howe Ave Sacramento.A polite,smiling face and very informative knowing what she’s doing.I only wish the Associate In Howe Ave,Sacramento are helpful like Breanna.Thank you Breanna for your help today,you made me smiling leaving your office 817 Redwood Highway,Mill Valley.Good Customer Services.

Great service, hours and price. Plus units are very clean. Well organized office made rental simple.

Great staff. Very friendly and informative. Rates very reasonable.

We used PS in Mill Valley for about a year and it was perfect for our needs. There was always someone available to help us and to find a cart for us when we need one. Easy access and clean. Thanks!

Very satisfied with the service I received at this facility. Breanna made sure I got all the information I needed. I highly recommend this company!

Breanna was a great help as always! Clean facility, would recommend!

Breanna is so great and knowledgable

Great service and I was thankful for all the assistance.

Breanna was extremely helpful and courteous! Great experience!

Daniel was so helpful,she walked me threw the process, and was very helpful in every way. And I will definitely recommend this public storage to my friends.

The lady there was super kind and helpful

I have rented a unit here and the service is the best service I have ever received at any other storage units. The place was well taken care of and the people were a big help when needed.

Una is wonderful. Super helpful and really nice, its always a great experience with her. Thank you Una!

Breanna at PS in MV is really friendly and helpful. Responsive, courteous and professional.

Una helped me make a reservation for a unit which locked me in at a better price with a great promo. Making me feel good about the business Ill be doing with Public Storage.

I rented a few months ago and really enjoyed this facility. Breanna was really friendly and helpful.

Brianna was very helpful we needed a lock cut and thankfully the new district manager was there to help we were going to try and clear out our space but realized there was too much for us to grab at once but Brianna was as helpful and friendly as the previous property manager Krystal was when I rented the space and the new district manager was very helpful as well.

Krystal was extremely professional and thorough during the entire rental process. Very clean and spacious facility. Thank you!

Great location! Clean and friendly service!

Una did a spectacular job in advising me regarding renting storage space. IImmediately reserved a 10’ by 10’ spaceIn Novato.

Wonderful service!!! Above and beyond! Krystal is amazing and made everything easy and clear. Thank you so much!

Teila was amazing she was very helpful and informative. I would highly recommend renting from this location

We were treated very nicely. Wonderful customer service by Crystal. Would definitely recommend