Ordered 2 venti Mocha usually very good, not today. It was so weak it tasted like water, ask them to not put the whipped topping on until we got to the window because the line was long and it melts. Well, pick up the order and it taste like water and absolutely no topping whatsoever! It makes me mad when we pay over $10 for 2 cup of coffee. Gotta do better than this, I can’t afford to waste time or money for water as we make a trip once a week to get coffee because it’s so expensive. 🥵😡🤬

Drive thru line was long but handled very quickly. the employees were very nice too. I believe the guy named Ethan was at the window during my visit, very very kind and made my day :) love this location!

Best Starbucks around ! The manager is the sweetest & Deanna always makes my day a little better when I come see her.

Great place! Everyone is friendly, order was correct, and tasted great!

Was a pleasant experience. Drinks were very good.

I would give this place zero stars if I could. I don’t know who the manager is but they need to look at and analyze what they offer and what they can’t serve because they don’t have it or it’s broke. This is homepage 4th week in a row that the nitro cold brews home doesn’t work. I’ve had to make adjustments and go all the way to the new one in Raleigh just for a nitro. This is starting to be a little like McDonald’s and there ice cream. Go by there anytime after 8 and the machine is down or broke. It’s more than likely laziness on McDonald’s part but you catch my drift. This is by far the worst Starbucks I’ve been to when it comes to having things in stock

Strong coffee, triple shot if espresso kept me driving to Oklahoma without stopping.

I went there today and this Starbucks location was out of just about everything! Girl at window apologized, but this isn’t the first time that this Millington location has had a severe shortage of their drink menu. “Supply and demand” is an issue everywhere, true enough… But I also think it’s a management issue too. This location needs better management, because it’s lacking in the customer service that I normally expect out of a Starbucks. Sorry.Also, I noticed this Starbucks looked closed, the line is usually long in the drive thru. That’s an indication right there that if they don’t improve their service, they won’t be there much longer. Many chain businesses in Millington close down due to the very same issues..

Love it. ❤ Im there daily

My Apple pie Frappuccino is to die for. Great flavor! I does taste like an apple pie filling. The cashier is wonderful. My new foodie place!

This location is cool, you just gotta be patient with them. Some days, everything runs smooth. ...the other times, you just gotta wait!

The place needs a thorough cleaning, dusting and remodel. It takes forever to get a latte. Everyone is lackadaisical when it comes to getting the orders out. More talking less work. Floors were dirty.The sugar and cream station was dirty and needed to be restocked.

This is the only Starbucks I come to. On my worst days, the staff are just amazing. And I love how they participate in my “Surprise Me” drinks. I’ve loved every single drink they’ve prepared me. The cost of drinks is worth the AMAZING customer service I always get. Thank you Team Millington!

My drink and Ds Bacon Cheese Melt sandwich was delicious and delivered with friendly service. Good experience

Awesome place too grab coffee!!!

Its cute but It always takes so long. Ive tried to come during different times of the day but that didnt seem to help either. Staff is super friendly. Prices, ugh... Between the price and the wait, its not worth my time. Ill only be a once in a while customer. To each their own though.

Sooooo freaking busy!!!! The baristas were badass and hard working! Millington needs a second store location. 😫

The blender must be broken! I dont believe fraps come in ice cubes.

Theyve added masks yet weve been vaccinated

The beans are not roasted but BURNT and bitter. Overpriced and undrinkable.Cups Espresso Cafe is much better with a local roastery and people who know how to roast without burning the beans.

Great Sara was awesomeness coffee was yum... Just what the doctor ordered 😊

Never disappointed

Great service!! Coffee was excellent as always.

Made my order by the mobile app as I always do. Get there and they are out of peach for my peach sweet white tea. Not the first I ran into this at this location. Sucks I am stuck with this one since it is the only one around Tipton county.

This place is always out of everything every time I come!!!

Parking available... Drinks... Thanks

I absolutely love my starbucks!! Best staff of workers, ever! Drinks are always perfect and service is always friendly and fast. ❤

Sometimes the line is slow but the service is always great.

I’m not from Tennessee and I’m here visiting. My visit to this Starbucks yesterday wasn’t what I’m used to at home and other places. I had a big order and the fact that I went through the drive-thru to place the order was not such a good idea in my behalf & I could tell by the looks they gave me, the people that work here absolutely DID NOT like it. They were more so concerned with their drive-thru time as the girl at the window explained. Which I completely understand and ended up going inside for the order. Drinks weren’t made properly maybe bc they were rushing to get the dt line down but I still love Starbucks I just won’t go back to this location, they made me feel very uncomfortable and embarrassed by making the order for 9 drinks in the dt instead the app or inside. If I didn’t have the app or wasn’t able to get out and go inside I wouldn’t have gotten those drinks probably.

Great service and products

Usually dont have a problem with this location. It can get backed up occasionally but the staff handles it in stride. Most of the staff is very friendly.

Wash of time.... Coffee ....better at home

Kindest baristas ever. Always have a great attitude and go above and beyond for us customers. 10 out of 5 stars but google won’t let me give more than 5!🤣

Great dark roast at 5pm! So glad they do that in Millington! Really nice crew.

Awesome 👌Customer service

Great place wonderful service. My only big complaint is they are slow as heck. All the other Starbucks around are fast. This one you can be waiting in line forever before you get your coffee.

Fast and accurate

Always good

Amazing customer service!

Love their blueberry scones. And the cinnamon crunch fraps. Great service.

Didnt have Teavana sackets. But they could make my tea. So ok

The products are all really good and there is a huge selection. The only downside is it is very expensive. You wont be able to get anything for much less than $5. There is often a very long line as well and it takes a while to get through it because they have to hand make each order. Its a nice place to go in and sit down and get coffee and lunch though and they also have a selection of healthy sandwiches and such.

Alright 3 days I have gotten a coffee and all 3 coffees have been short of well coffee. The first two I got were ventis and just how light it was you could tell it was short without opening it but never the less I opened it and it was easily short 5-8oz your coffee is already expensive but to not make sure that it is actually filled is ridiculous. One of them I guess they tried to hide it with the froth on top. So for the third one I went with a tall surely it would be fully filled but no it too was missing ozs about 3 of them and thr milk was burnt. Seriously what the hell. I go through the drive thru cause I am usually pretty busy and dont have much time. That tall coffee took well over 15 min and mind you, they were not busy I was the only one in the drive thru and only two people were inside. The other two also took a while to make. You would think that with all that time and not being busy they could at least make sure its full first and foremost second make sure the extra shot makes it into it third that they dont burn the milk and that it is made correctly. One of them tasted of pretty much just milk and in these I get an extra shot of expresso, one of the ventis they burnt the milk in. I stop here quite a bit probably almost 4-5 days a week because it is the only coffee shop. 5 out of 10 times its either tastes milky or burnt. A lot of times probably 7 out of 10times I am positive that the extra shot I paid for is not in there. You can tell when it has your extra shot.The only reason I am giving two stars is because the girl the other day made me a perfect Carmel macchiato so if I do decide to ever stop in, it will only be when she is working. I will get her name next time so people will know to go when she is working. Oh but if she is not working I will not be stopping in.With paying so much for a cup of coffee it isnt to much to expect it to be made correctlyOh and 2weeks ago they did not honor a 20% off I had. It said to redeem your next visit the girl at the window said they dont redeem those there that it was not a code they use. I showed her where it said to redeem in stores.As you can see in the pic of the tall burnt coffee that already its not full I stuck my finger in and about another quarter inch below the froth is where you finally get to coffee. So at least 3 ozs from being full if not more

Wonderful staff.. drinks are always made right.

Always quick with mobile orders

They always make my complicated drinks here correctly. Ive been going here weekly for 15 years. Only complaint right now is the obscene drive thru lines

They have the best matcha pineapple drinks, a kiwi star fruit drink and caramel, strawberry, and vanilla bean frappacino.

Inside is still closed due to covid. You place a mobile order, park, and they bring your items out. There is a number to call incase someone isnt already out helping. You can also use the drive thru for mobile order pick up

Love the Starbucks in Millington. A sweet young lady named Tori took my order, made it right away to perfection with a smile across her face the whole time. You could ask for better customer service.

Great coffee

Baristas were kind and friendly, service was fast and efficient. The drive thru setup is alright. Wish it wrapped around behind the back.

Very slow and the drinks never taste the same.

Counter person very friendly however although it looks like they have over 10 people Bk there making the drinks it took FOREVER! Then they messed up or something because my friends drink came out first but I had to wait another 15 minutes for mine. Mind you total wait time for our two coffees was more than 45 minutes!!!

They never ever have what I came intending to order. Not exaggerating, I live 10 minutes from here so I come very often. But I find myself looking for other stores on my route for the day because I’m positive they are out of stock of one or all ingredients for my order. Not to mention you may or may not get what you ordered. A nitro cold brew here is not even close to what you get handed in Bartlett or Germantown. It’s just sad that this community was so excited to have a Starbucks come to our little town but the majority of my peers all agree that this particular location sucks.

Best darn coffee on the planet!! Whatever location you choose.

Quick, attentive, and always the best breva latte!

Amazing coffee and cake pops

Friendly staff and timely service. One of the only coffee shops in Millington so expect a line at peak times!

Friendly staff. But unfortunately Last 3 visits they got my order wrong whether I went thru drive-thru or went inside

Fast and good quality...drive through open

I get my latte here and am always pleased with the drink & the service.

Always delicious!

I think starbucks drinks are overpriced!

I am in this Starbucks at least three times a week and I have never had a bad experience in all my time walking through the doors. The staff is always friendly. My coffee is always great.Can the lines be long? Yes, but show me a Starbucks with a short line and I will show you a community without good coffee.

Usually a decent Starbucks. But why arent the drinks being filled. If Im paying more than 5 for a drink, I really expect it to be full. Not half an inch from the top.

Good Service 👍 Great Coffee!! Really like the Ice Coffee with Irish Cream.

5 Stars arent enough for this crew. I love Starbucks and always stop when Im passing it. Theyve helped me find my perfect Frappuccino.

Only thing that makes Starbucks anything less than amazing, is how busy they get compared to the size of their stores. Lol still worth 5 stars.

Always the best. Cant beat it.

Drove up and was 3rd in line. Each of us received 1 drink. I finally got mine 20 minutes after getting in line - a simple latte. 😥

Atmosphere is relaxing. The coffee aromas smell so good. Love their lattes.

This place is never open when I plan on visiting. I always check their hours on multiple sites to be sure and am always disappointed. Let’s just say this place looses A LOT of customers!!!

Always slow... Coming to this state and area, the slowest of the Starbucks in surrounding towns. Recent experience in drive thru, no one asked me for my order, asked if anyone was there repeatedly, still no one answered. Once got the the window, asked them for a coffee and just got a blank stare and was told need to order at the box. After explaining what happened was asked if I waited for someone to ask for my order. Then was asked to drive back around and place my order at the box..... NEVER going back again.

So I have been back to this location many times since my initial review and it has improved so much. Our drinks come out much quicker and the staff have all been friendly and helpful. The store is still very clean and well stocked.

Great just like all the other times we have stayed here. Always good service and friendly. Good breakfast!!!

If I go to this Starbucks 10 times my drink wont be right 7 or 8 of them. Most of the other Starbucks seems like maybe one incorrect out of 15 or 20 what is the issue?? The place is super clean and the staff is super nice

Fast and honest service.

Everyone is really friendly here, just a little slow. Seems like there were a lot of people working but not everyone was chipping in to help speed up orders. Ive always thought Starbucks was overpriced but i knew that so Im not holding that against them. Its just very slow moving in my opinion.

The ladies in there making coffee went the extra mile with service and care

Pleasant staff. Cozy interior. Expensive coffee. Tends to be busy, but they do keep the drive-thru moving.

Visited after lunch. Ordered one small on tap and one specialty. Got the specialty in 5 minutes. A few minutes later I asked about the small. Fifteen minutes later, after finding the beans, grinding, prep, I finally got the small on tap. I ordered on tap because I didnt want to spend 20 minutes waiting for a simple cup of coffee. Just grab a cup, turn around, pull the little handle, put a lid on it and let me go. All that and I got a dose of attitude when I asked when I was going to get my coffee. Just another reminder why I dont go to Starbucks.

Me and my mom were trying to make an order and the girl was not paying any attention. She was laughing and talking to 2 guys that were there and then she finally took our order after I caught her attention. The guys stayed and they talked and did not make any orders. Very disappointed.

Ordered a moca without whip cream and the barista made it with the whip cream but instead of remaking it she scraped it off and added more milk. How lazy and what if I was alergic, then what?

I ordered a pumpkin spice latte and an eggnog latte, after about almost 30 minutes I went backup to the register. The lady apologized and have me a $4 card. I then took a sip of my eggnog latte and it was just like a cup of frothy coffee. I then went backup there and the young man making them said there is no flavoring for the eggnog latte. I asked him if he could just put some pumpkin in there instead. He did. The store seemed understaffed. I gathered it to be very disorganized. Hopefully management will somehow correct this.

Worst Starbucks ive ever been at. I travel quite frequently and this by far is the worst!! Emily was rude!! I didnt know a customer wanting extra cream and sugar to their liking was a problem. Thats what people pay for, to drink coffee to their liking...I go in there and tell her exactly this because she tried telling him that what she put in the coffee should be enough now. You never tell a customer that ever!! You also dont tell a grown woman that her man is lying to her about what he asked for and what SHE said to him and that he didnt ask for what he asked for!! Never ever go back and forth with a customer. Teach your young employees how to talk to adults. Clearly she doesnt understand the importance of customer service and hospitality.

I love Starbucks coffee, and I go there to do work a lot, but there are a few things they could all improve on. One is their music is way too loud, even with earplugs.Second is Starbucks does not train their employees how to correctly make coffee. Yes, I mean the most basic function of a coffee shop. When they put coffee grounds in the filter of the machine, theyre really careless about it and get a lot of coffee grounds in the actual coffee, making the whole thing sour and bitter.Another lazy thing they do is when they brew a new batch, they dont wait until its finished before they start serving it. When this happens, the first cup is waaaay overpowered and bitter, whereas the rest is sour and lacking in flavor, caffeine, and boldness.Ultimately, its not the fault of the low wage employees, even though theyre doing it. The blame goes to the regional and store management for just letting it go on and on, not even recognizing it as a problem in the first place.The blame goes to corporate as well for their lack of training in that area. Youd think a coffee company giant that puts such extreme standards of quality in their coffee sourcing, blending, and roasting would naturally implement an extensive (or even basic) training regimen for their batistas at retail to brew coffee the right way every time.For the manager who might be reading this somewhere down the line who thinks Im a really picky customer, and no one else knows the difference - youre the one Im talking to. I used to be a Starbucks partner, and I recognize the problem more intimately than the casual or even dedicated customer does, and Id really like to see it change. I want this criticism to remain constructive, so Im giving four of five stars.

AS THE LOCAL STARBUCKS IS UNDERGOING RENOVATION, THEY HAVE BEEN SERVING DRINKS FROM A SMALL TRAILER TO KEEP CUSTOMERS FROM GOING ELSEWHERE. UNTIL THIS MORNING THAT IS! THEY ARE NOT OPEN, CUSTOMERS ARE PARKED OUTSIDE THE TRAILER WAITING FOR EMPLOYEES TO SHOW UP . GUESS WHAT THEY ARE NOT OPENING AND DID NOT INFORM ANYONE THAT THEY WOULD BE CLOSED TODAY ! WE DROVE ALONG WAY FOR NOTHING ! AS WELL AS OTHER REGULAR CUSTOMERS WE TALKED TO IN THE PARKING LOT !!! WHAT AWAY TO RUN A BUSINESS !!! A NICE LITTLE SIGN INFORMING FOLKS THEY WOULD BE CLOSED TODAY, MAYBE ? WHAT A SIMPLE IDEA . I GUESS STARBUCKS DOES NOT NEED ANYMORE CUSTOMERS? THIS IS A GREAT START ! MANAGER IS KIA, GOOD JOB ?

My drink was very good but the last few times I have been to this location the service has really declined. I had to wait more than 20 minutes for a mobile order. I will probably not come back to this store.

Stood in line for 5 minutes. No one else ahead of me or behind me. Was not acknowledged by staff. Worker behind the counter was flirting with a girl who was at the end of the counter, she told the guy to get the other guy to make a drunk that she liked and he knew how she liked it. Nothing was noted in the food cooler counters needed to be cleaned and bathroom facilities need to be cleaned.

We had great customer service today. My daughter did not order the drink she meant to and they gave her another drink for free.

Friendly. Clean.

I dont know what is up with this location, but they really need to step up their game. I waited for 30 minutes for a cup of hot chocolate. They are understaffed and the employees do not seem to know what the hell is going on. They only had one person at the bar (she got way behind on drinks), one person at the register, and one person for drive through. One lady had to come in from the drive through because her drink was all kinds of wrong. She still had to wait nearly 15 minutes for them to actually talk to her about it. I left before her drink was actually fixed. The manager doesnt even come out to help his employees if theyre behind, he hides in the back as much as he can. Apparently, my drink was ready before I knew about it. They never called my name or my drink order, so when I noticed a drink sitting on the counter, I went up there to check. It was mine and it had gotten cold. I was also 15 minutes late opening my store because I had to wait for this nonsense. Ive been coming to this location for many years and I have never had this much trouble from it. Get new management and get new employees. Thats all I can say.

Had the vanilla frappuccino creme, pricey, but delicious!

So busy, you wait forever. The app speeds things up significantly. Waited in the drive thru for a half hour, no exaggeration.They dont check their mobile order station very often. Ordered ahead and still waited 25 minutes.

It was amazing. I was not sure what to get. They made me a sample and gave it to me for free.

Great place ..but needs to be cleaned and coffee needs to be hot..

It was real busy but still had good and fast service

The young lady at the window was so sweet

Friendly service. Triple venti no whip mocha delicious

You gotta have some wake up and its a good place to just chill