The manager, Brandon, is incredibly helpful. I traded in a Xbox One X and he made the process simple, and to the point while also conversating about upcoming title releases and other subjects. Very friendly and absolutely worth dropping in to purchase any game related products.
How can I not love this store. The managers and workers are always a blast to chat with and so entertaining to just shoot the stuff with. Theyre always knowledgeable about new games for my niche. Really great.
The store manager Brandon there is amazing! He knows the customers priorities and wants! Great customer service!
Millington location. Great customer service. Knowledgeable sales people who can help older parents of young children like myself choose games & gaming systems that are AGE appropriate for the young gamers! Will be a returning customer.
The staff are so helpful and friendly! Loved it.
Herbert was rude and lacked customer service skills. He was condescending.I left and went to another location and was in an out in 10 minutes with awesome customer service.
Jacob (if I remember his name correctly) who answered the phone both times I called was awesome. He was nice, helpful, and went above and beyond. The guys in the store, however. Eh. They just said hey and not much else when I walked in the store.
Always a nice visit.
Decent selection, very nice and had what I needed.
Great store always helpful.
They were very kind and helpful! ;)
This place is amazing! Ive been having the hardest time finding my son godzilla merchandise for his birthday. They went out of their way to find some toys, over 60 miles away, and have them ordered to this store. The merchandise was even sold out online,but they found the whole set. Thank you so much for your help!
The staff are friendly and knowledgeable. I was an easy sale because I walked in there pretty much knowing I was going to get my kids a system. I normally wouldnt buy used electronics but I was able to add a year warranty for not.much more $$
Took my money in Dec for a game on pre-order. Game never came out and they said they wont give me my money back just a gift card. I would be very carefull doing business with this store.
Very helpful and friendly staff. I felt like I was welcome rather then feeling like I was just another customer. Bought three games. One of which the lady made seem very interesting and Im excited to play as I had not heard of it.
If I want it, they have it if they dont have it, they can get it. they go out of their way to make you feel actually like a customer and not just some bloke off the street. Most of their inventory is actually decently priced and affordable, and there was always running some kind of a deal. I would highly recommend this place if youre looking for any type of video game merchandise of any kind. I dont like big corporations, but these guys run this particular store blankets not only privately owned but theyre actually running the place like they actually want to work. They dont treat you like youre a bug or like youre irritating them. They take the time to answer your questions and treat you like you would normally treat family.
Friendly staff, even though it was busy when I went in. There was a bit of a wait, but no more than would be expected or reasonable. Staff is knowledgeable and the store has always been clean when Ive visited. If you go on a busy night, prepare to park a little ways off, as parking around the store is extremely limited.
The Xbox 360 I bought for a Santa gift doesnt work and one of the games looks like a dog chewed on it.Seriously disappointed that products arent tested before being sold. The only thing saving this review is the costumer service. Hopefully itll still be good when I ask for an exchange.
They make eye contact as they greet each customer when they come in the store. There are good deals, and if you have any questions about the games that they sell, the staff always seems to be excited about explaining the games. Especially new ones.
Ive been going to this store for years. Ive seen a lot of faces come and go, but the current manager is by far the best. The customer service is 10/10. Ive never had a single problem from any of the staff. They remember their regular customers and always make sure you are in and out in a timely manner.
Excellent customer service. Amazing for such young Adults. Something that you dont see often. And very knowledgeable in all of the products and policys.
This is by far the best GameStop Ive seen. Very well kept, organized, great deals/stock, and very kind staff. I hope they keep it up!
Ever since EB games bought GameStop the prices are higher then anywhere else. You can literally buy a brand new game at Walmart for the same or less then GameStop used prices. I used to frequently buy my games at GS until EB ruined it. I just cant see paying more for a used game that I can buy new at wallyworld. Pay attention to the prices you are paying. They jack up prices.
Its always welcoming to gamers
Helpful employees and great choice of games. They always have suggestions or recommendations when you ask and are always willing to find something for you at any other stores.
I love this gamestop! They are always friendly and recognize me on the spot! Because of the games I buy they can recommend others to me and those games are usually great and exactly what I look for!
I bought Agents of Mayhem 3 weeks ago from this store for $59. Terrible game, that was my fault. Tried to get at least half credit and return or trade the game for something else. The employee informed me that last week the price dropped to $45 and he would only be able to give me a $10 trade in or $8 store credit because of Corporate. Please explain how a $59 game in pristeen condition equates to a $10 trade in value??? I have been a loyal Game stop customer for a long time but this is ridiculous.
Best customer service! Jeremy and Chris are the bomb! I had an issue with a purchase I made at Wolfchase and they went above and beyond to make sure I was happy.
Always friendly amd knowledgable. Willing to direct me to better deals and always seem friendly to kids.
The guys in here are really friendly and are pretty honest on game suggestions after they get to know your tastes in games. Only drawback is the turnover rate of employees is high and I have to learn new names each time I visit again!
Its gamestop. Expensive, and u barely get anything for basically new games. But its still AMAZING!
Its a very good place
Most of the games are still there for anyones choosing. Me I play just about any fighting game, but DBZ fighting games are my favorite. Ive always stayed tuned into Dbz. So tite man.
Amazing customer service. They even have refurbished phones which Im pretty sure its one of the only game stop locations in the country that does.
The mangers there are amazing
These guys are the best. Always friendly and helpful. I will not purchase a game anywhere else
Alright so i wanted to trade a game back to gamestop witch was black ops 3 and they would give me a dollar for it and then sell it for $14.99 yooooo thats a rip off I aint fixing to give my game for a dollar then have them sell it for 15 bucks they should at least give me $10 for it BUT the employs are nice people so is the only reason you are getting aany stars gamestop!!!!!!
Clearence items and good staff that had the answers i needed
Cole was very nice and extremely helpful 😊
Chris Meir, store manager of the Millington GameStop location, made me a true believer of GameStop. I had just purchased a brand new XBOX ONE S and within the first 20 days of having it, the power source failed on me. I came in in panic mode due to me not purchasing the warranty from the initial purchase. Chris saw how passionate that I was over my purchase. No I didnt want my money back. No I didnt come in screaming and cursing. I came to him and he defined the true definition of empathy and allowed me to get a product, and he went over and beyond to ensure that I remain a customer. Customer service is something that is so frowned upon, and he also used this same situation as a learning experience for one of his store crew members as well. Speaking about exponential growth and leadership. Thank you GameStop for putting someone in the position to impact and enrich the customers lives.
Very knowledgeable and friendly staff.
Love this store.. everyone is super friendly and extremely patient with my child.
I will NEVER go back to this GameStop. I wanted to return my headset and one of the employes told me that were in amercia we dont do returns you dumb goat. She would not stop with the racial slurs. I am never going back to this location EVER
They always have something for the kiddo to enjoy!
Nice store with a good stock of games and collectibles. Unfortunately corporate Gamestop forces the employees to push sales, so it gets a little annoying.
Super helpful and great customer service
Friendly staff willing to help and patiently wait on kids who are trying to pick out what they want...and they have really good prices on a lot of items so it wasnt the quickest decisions the kids have ever made. Lol
Having had bad experiences both in store and online, I do not recommend gamestop to anyone.
Always find loads of games and collectables when I visit the store.
The girl that works in the is rude as hell!! It’s not my fault u chooses that 10 a hour job I really wish I had the hr number I would report her
I always enjoying going in this store.
They are always helpful!
Very friendly staff. Very knowledge
I love video games
Good service, smaller selection of used games
Very friendly knowledgeable staff
Very nice people
Always more than i need but never more than want and service is good as well
Great for the teens
They love the people that come in
Great store, great staff.
Gr8 pricing & availability
Youre making everybody spending their money make games free come on
My kids love this store
Always great at this location
The staff was friendly and helpful
Good customer service!
Customer service was not all there.
Friendly staff
Have not been there
Always friendly
Great deals!!
Helpful and friendly
Sundays need to be open till 7
Cool!
Gamestop is terrible
Not a hotel😂
Awesome
Love