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Verizon Authorized Retailer - TCC
136 E Jericho Turnpike, Mineola, NY 11501, United States
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Verizon Authorized Retailer - TCC
Comments
An
Review №1

Been coming here for 13 years. They treat you lile family and truly go above and beyond to ensure their customers needs are MORE than met!!!! Truly a standard that all stores in the industry need to be held to. If you’re not shopping here, you’re making a mistake!

Ja
Review №2

Brennan was incredibly helpful! He knew exactly what was wrong and how to fix it! Great customer service!!

St
Review №3

Ive been a customer of his for 13 years since he first opened and having a retail background I know what excellent customer service is, and Taj is the consummate Pro at not only his service, but hiring the people that bring that forward as well, with a very knowledgeable staff. I wouldnt shop anywhere else for all the phones in my family. He is the best !!!

LO
Review №4

EXCELLENT SERVICE.TAJ AND THE BOYS IN THIS STORE ARE THE MOST COURTEOUS AND HONEST I HAVE EVER DEALT WITH.YOU ARE NOT GOING TO FEEL LIKE YOU ARE IN A AUTO DEALERSHIP.JUST HONEST PERIOD..

Ti
Review №5

I’ve used this Verizon store multiple times in the past. Purchasing phones and changing plans has always been easy and convenient. Recently, we were assured by Sam. He is extremely knowledgeable and helpful. I highly recommend seeing Sam for any of your Verizon related questions or purchases!!! Thanks Sam!

An
Review №6

Never leave reviews for anything usually but I felt like I had to give these guys the credit they deserve.This is, by far, the best Verizon store Ive ever been to. Always answers the phone almost instantly, helps you every step of the way, ensures that youre taken care of, and very friendly.One of the most important things is that they dont try to harass you into buying a certain phone to meet a quota or something like Ive previously dealt with at a different Verizon store. These guys let you know whats what, let you decide what you like, then you move from there. Simple and easy.

La
Review №7

Sam was very knowledgeable, patient, and he had the best prices for the phone and accessories. Everything he set up on my phone works perfectly. If anyone is looking for a phone, etc....please support your local business and go see Sam!!!!! You will not be sorry!!!Laura

Jo
Review №8

I used this store before and they were always helpful However this time they were not up front with the charges that you would have to pay. I wanted to pay my new phone in full after everything was set up and they told me that I had to wait 30 days???? Since when a store tells you to pay in installments? Will never use them again. Ex

Ka
Review №9

I have worked with Sam on numerous occasions both for phones and an Apple Watch. He is patient, helpful and knowledgeable in all scenarios. He is responsive and courtesy. Thank you Sam!

Gr
Review №10

For many years Taj has been the “go to guy” for all of our mobile phone needs. He’s massively knowledgeable, and he hires the same type of employees; really knowledgeable and nice people. Our family would give him 6-Stars, but we are unable, as this review will only allow us to give him 5-STARS!Great service!

Wi
Review №11

Great service! They take the time and explained every option so I could fully understand. Also they were able to look at my account as a whole and help me reduce my expense.

Da
Review №12

First, let me start by saying I am pretty technology savvy and expect Verizon to know way more than I do in this realm. Ive lived out of state and moved across the island---no one beats Taj and his teams customer service and knowledge! Even while out of state for years, I STILL only dealt with Taj and team from 700 miles away! You guys are the BEST!

LA
Review №13

Great service. Sam was extremely helpful with all our needs. Highly recommended🌟🌟🌟🌟🌟

Ja
Review №14

I came from far but this store was recommended by family. I received excellent service. Ifti H. was the most patient, pleasant, kind, knowledgeable and understanding Verizon tech Ive encounter in years. I will continue to make the trip there for any services.

Su
Review №15

Sam assisted me today with buying a new phone. He was so helpful- transferred all my info to my new phone and went above and beyond and helped me pair new phone with my car. Thank you!

No
Review №16

Excellent help, courteous, professional. Sam was a pleasure to deal with. Highly recommend this store.

Ir
Review №17

Had a great experience with Sam. He helped me out and explained everything clearly and made sure I I understood everything before leaving the store

Pa
Review №18

Been going to Taj for many years. He is always so helpful. We are very satisfied every time we go. Wouldnt go anywhere else !! I highly recommend!

Br
Review №19

I am extremely happy about this store. I have been going here for awhile, and I live very close. I get great advice from the employees. Great store!

Ro
Review №20

Pedro was very helpful. Next month I will have to figure out what I am doing.

Ag
Review №21

Loved my service from Sam, he is very helpful, knowledgeable, I would differently recommend his service and store to all.

ti
Review №22

Sam was super. Purchased and transferred 5 phones for my family. Great service!

Mi
Review №23

Taj has been taking care of my phone needs for years now . Outstanding service, highly recommended!

Gr
Review №24

Great Service personable staff Taj is the best

Jo
Review №25

A shout out to Taj and company at Verizon in Mineola. I have been to this store several times in the last few years, and appreciate not only the efficiency of having my iPhone fixed, but the courtesy of the staff. Taj kept me informed of any adjustment that needed to be made, and what my options were. Thank you.

An
Review №26

Met Taj yesterday and he helped me immensely. Very engaging and filled with knowledge. Highly recommend.

ch
Review №27

I have been going here since they opened and really like owner. They are always helpful!

Ro
Review №28

The representative in the store was knowledgeable she was kind showed a lot of patience with me and I would recommend anyone to going into that store you will not regret it.

Gr
Review №29

Taj is a smart, decent guy. Always there with intelligent advice. We wouldnt think of going anywhere else.

Iv
Review №30

Taj and his team took great care of me when my iPhone was giving me trouble. They took the time to help me set up a temporary set and transfer all my data. Huge help!

Ag
Review №31

Love this store!!! Every employee is so helpful😀 I have come to this store for almost 10 years and have left extremely satisfied everytime.

Am
Review №32

Really great service even though we werent buying anything, very nice. Only downside was they didnt have the newest phones for us to see.

Sh
Review №33

I found out about Taj Communications via Groupon as I needed to have the screen on my I6 fixed as was broken when I dropped it.The owner Taj greeted me and professionally explained that he would honor the Groupon price. He had his skilled technician repair the screen within 15 mins total in and out. In between this 15 mins, Taj was proactive in reviewing my current cellphone service/plans to confirm if I could save money with other plans.The phone was fixed to a satisfactory level for a VERY REASONABLE price. I definitely checked around and other phone repair stores wanted more money and required a 2 hour window on fixing.The following day, my phone falls out the car onto the highway. The screen is completely smashed and the phone housing has some damage. The owner Taj himself, meticulously used his tools to straighten the frame edges to be able to fit the new screen.The owner clearly understands how to quickly make a great customer service experience in retail. This will now be my first place I check for cellphone service, repair, and equipment.Thank You,Shawn

Ke
Review №34

We have been buying cell phones from Taj for a decade. Excellent service. Would never buy a phone anywhere else.

Br
Review №35

PHONE SERVICE SUCKSthey do not answer the phone for basic questions - im calling literally 100 times to see if they have a phone in stock and they dont answer the phone simply. it is very simple - can they just pick up the phone.

Su
Review №36

In and out in 5 min of buying new phone for my wife. Great experience.

Ch
Review №37

Sam stayed late to help my girlfriend and I switch to Verizon from Sprint and T-Mobile. We had a complex situation and he solved every issue! I couldnt be any happier!

Ed
Review №38

My experience was very good will recommend.

Po
Review №39

Im disgusted, the store closes at 6pm it was 5:30 i was in front of the door and the manager locked the door in front of me.

Te
Review №40

They r very helpful

If
Review №41

Good stuff

Information
6 Photos
41 Comments
4.5 Rating
  • Address:136 E Jericho Turnpike, Mineola, NY 11501, United States
  • Site:https://locations.tccrocks.com/ny/mineola/136-e-jericho-turnpike.html?y_source=1_MzIzMjMyNy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 516-535-5889
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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