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Oilex Fuel of New York
260 Columbus Pkwy, Mineola, NY 11501, United States
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Oilex Fuel of New York
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St
Review №1

Once again Oilex was there when I needed them. I came back from a vacation and my boiler was off, I called Andrew and he came the next morning and took care of the problem. He really takes the time to talk to you and make you understand the issue.Oilex sends coupons from time to time via email and ordering oil is super simple. My delivery is usually within 24 hours too.Great customer service speaking to Rose in the office and always fair pricing.

K
Review №2

Review long overdue. I am new to oil heating system and I was checking on reviews online because I dont wanna get into any contract with big companies like Petro. Yes it is true that the owner is very knowledgable and explained me every details of my heating system. As a new home owner this is very important for me. My heating was working fine, I just called for maintenance. I am also getting oil from them. They have competitive price and delivery is quick.Side note: The owner is such a nice guy he even clean my driveway with his cordless blower. He dont have to. Thank you.

Wa
Review №3

Super Awesome services! Normally, I dont like to do a review, but I am giving this company 5 stats. As I have been using another company for oil delivery almost 2 yrs, I did not realize I was running out of oil yesterday, and I told them need a emergency delivery today, basically, they told me will come this morning, and then, when I called they said they only can coming late afternoon, then I Google and found Oilex, they said will coming within 30 to 45 minutes, eventually, they came and filled my tank with quick service. I really appreciate that Oilex provided quick and excellent delivery. Even, the gentleman who filled up my tank very friendly and nice!!

Da
Review №4

Helped me out in a pinch!!I was low on oil and ordered from my normal company, but they failed to show and would not answer or return my calls. Now with an almost completely empty tank, Andrew at Oilex took the call and was able to get a delivery to the house within an hour.I will be using Oilex from now on.

Su
Review №5

The best thing I did was switch oil companies to Oilex of NY. Andrew is a customer service pro who is knowledgeable, offers great value and is super responsive. Came out in the middle of a snow storm to fill out tanks! Highly recommend.

da
Review №6

Met Andrew on 12/7 when we bought our house. He is a great guy always willing to come out and help with all of our boiler problems. Explains every detail. Would highly recommend his company to everyone. Nice to know there are still good people and companies out there.

Ke
Review №7

Had an issue with ordering oil from another company that charged me already and Oilex came by to drop off their oil before the other company did. They were very understanding of the confusion and worked with me to get that previous order cancelled so that I wont have to pay twice. Plus they gave me time to get my refund in order to pay them for their drop off. I would highly recommend you use their services.

Ku
Review №8

Ran out of oil on New Years Eve. While all the other companies were rude Oilex was not only able to squeeze me in last minute, the price was better then the others I called. To top it off they got my oil tank filled within 90 minutes of calling. Very professional efficient and honest. Thank you and happy new year!

Do
Review №9

Terrific business. Prompt, courteous, professional and affordable. Andrew went out of his way to help us and I can’t say enough about them. Highly recommend and we will never go anywhere else for oil and service!!

Te
Review №10

Such a great company. Andrew the owner went out of his way to get me my delivery ASAP!Very customer service forward, so helpful and extremely nice.I recommend them to everyone!

Ja
Review №11

I was first a customer of Oilex over 20 years ago. Andrew was friendly and smart, and taught me about my old house.Like so many other reviewers here, he saved me in a blizzard emergency between Christmas and New Years! Is that how we all got hooked onto Oilex?I went with a large company for a while for a service contract, because I had no gauge on my tank, and guessing when I needed oil became a problem. But I grew to hate the big company. (“Nobody serves you better”? Ha!!). After I got a new tank with a gauge, I returned to Oilex.

Al
Review №12

Not knowing our oil tanks measuring gage was broken, we thought we had enough oil in our tank. After checking the gage we then realized we were on empty. We called about four to five companies and they all stated they can not service us today due to the weather. We called Oilex and they said We can be at our home within the hour. They were on time and the driver was respectful and courteous. In an Emergency they came thru!! I definitely will be using this company in the future.

Ch
Review №13

Recently I got out of a long term and expensive contractual agreement with Petro and vowed to never enter into another similar arrangement. I did my research on OilEX and read their amazing reviews. The positive glowing reviews are definitely on point. Andrew came out to my property on two emergency occasions and he was very knowledgeable and helpful each time. I am so appreciative of the help and sincerity I felt during each encounter. OilEX prices are very competitive and fair. I dont like searching for promo codes and missing out on minute sales. OilEX made it easy and egalitarian by offering the best market price for the amount of oil you need. They are responsible and caring as a family- owned company and all their staff (shouting out Ms. Rosa) are professional and understanding.

Wi
Review №14

Moved into a new house so didnt know how to make the oil tank run again after it completely emptied out. The owner of the company came to help us out and checked other things as well to make us more comfortable.

ta
Review №15

Great customer service . Very helpful and reliable. Great prices as well .

Je
Review №16

I just want to recommend my new favorite oil company, by far. Andrew, the owner of the company is a gentleman and a most competent oil burner serviceman extraordinaire. On New Year’s Eve I had an emergency insofar as I was out of oil. They delivered immediately. Then my burner wouldn’t turn on, freezing temperatures, Andrew came out to get it started and up and running . The day after New Years, I was moving out of my rental home. My landlord was keeping my security check because he thought the burner was not working. I called Andrew, he was able to come and check it. It turned out to be a false alarm. The burner was working and the heat was on. I thought I was left paying. Andrew said, “ it’s ok., this ones on me .” As o said he’s an unbelievable gentleman and business owner and 3rd generation in this extraordinary company.

Tr
Review №17

Amazing customer service! After realizing that I was almost out of oil I placed an order online late last night. I called this morning to confirm my order and pretty much beg them to deliver today but to my surprise...and delight that wasnt necessary. They already had me scheduled for delivery today. What a relief! I would definitely recommend Oilex!!!

Ma
Review №18

They are prompt, courteous, helpful, and nice.Highly recommended!

ed
Review №19

This Company is top notch in customer service, workmanship and follow up. They are quick to response and are always willing to help.I have been their client for a few years now, and they have always come through for me.Thanks Oilex!

Ma
Review №20

Andrew helped save the day when I was in need of oil ASAP by getting it to me within 2 hours! Thank you!

Ke
Review №21

Andrew from Oilex is a super reliable, and genuine guy. Our oil was delivered almost immediately after I called. Our furnace had to be reset and Andrew taught me how to do it if it ever needed to be done again. When he came, he realized our gauge was stuck and he fixed it. Of all the oil companies in the area, these guys actually care about the customers, and not just about making a sale. They will be my main oil provider going forward, and I’d recommend them to anyone in this area.

Co
Review №22

Oilex was extremely responsive — in less than 2 hoursI had my oil delivered and my boiler working. Professional and efficient! Highly recommend them!

Gr
Review №23

Needed an emergency delivery today. With all the holiday craziness we found ourselves very low. The manager there made sure he can get a delivery today when I called after noontime. Rosa was very helpful and nice to talk to as well!

Jo
Review №24

I have been extremely happy with Oilex. I love that they are a family based business.Andrew,(the owner) makes sure that he gets oil delivered in a timely manner no matter the circumstances,and also makes sure that his customers are protected in the worst of weather. Rosina does an amazing job with scheduling and all customer service related issues,she does everything possible to accommodate. I have been using them for 2 seasons now and will not use any other company again.

ch
Review №25

You will not be disappointed in this company. The customer service is amazing. A very local down to earth, good reliable company. They understand situations and emergencies happen. And they will literally rescue you. I wish I could rate 10 stars.

ry
Review №26

I have had my boiler go down on me Christmas Eve, I have woke up to find my boiler did not work and I have almost run out of oil completely.NO MATTER what the circumstance was Oilex has never let me down.They have been there for me every step of the way and helped me within a more than acceptable time. They care about your needs from the person that helps you on the phone to the person that comes to your house.

ta
Review №27

I have to say that I was very pleased with this company’s service and pricing. I ran out of oil last night and placed an online order. Andrew called me around 8:30am to inform me that the driver would be there shortly. Thank you for the excellent service! I will reccomend you to other friends with oil burners!Thank you again!Rob

Al
Review №28

Was running dangerously low on oil and we are expecting a storm. Called oilex up and they saved the day. The owner of the company, Andrew, came and delivered my oil. I have been using them for awhile now and will continue to! Wonderful customer service

Gu
Review №29

I had a real problem the other day. I ran out of fuel. I was panicstricken trying every oli company no one could get me a delivery. Then I googled oilex and spoke to a guy named Andrew. He was very nice he told me not to panic he would see if he could get a delivery for me. Within 15 minutes from when we spoke the phone rang and Andrew told me his guy would be over in 10 min with oil. Great Service,Great Guy I am going to make them my new oil company.

bu
Review №30

Was having issues with my boiler on the first freezing day of the year and called up to see if if I could get lucky and have someone come over last minute on a Saturday. Andrew came in like a superhero and was at my house within 15 minutes and the rest is history. Solved my problem and made me a customer for life.

Da
Review №31

Same day service and always polite I wouldnt use a different company ever ! !!

Je
Review №32

I ran out of oil its -4 outside I called up a few companies and they all said Sunday. Even the oil company Ive been using for years now wouldnt help .you will be my new company Thanks for the fast service

Mi
Review №33

Efficient, honest, and reliable.

va
Review №34

The lady who picks up the phone needs psychiatrists . soon

Li
Review №35

I want to recommend this company as the best in the area. Very efficient, friendly, very good service and fast. The owner of the company a gentleman and very friendly. They saved my day. Many thanks!!

pr
Review №36

The service is excellent !! Professional, friendly and have knowledge of what they are doing !! I recommend it 100%

Information
2 Photos
36 Comments
4.9 Rating
  • Address:260 Columbus Pkwy, Mineola, NY 11501, United States
  • Site:http://oilexfuelli.com/
  • Phone:+1 516-333-2703
Categories
  • Heating oil supplier
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
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