I got side swiped in the right hand lane by a driver who was on my left who didn’t see me and merged into my lane. It was at a slow speed, so no one was hurt, thankfully.The fender bender did result in damage to my rear driver side door, quarter panel and rear bumper.Took it to Jordan Collision Center a few days after getting the green light from my insurance, ensuring me that the other driver’s insurance assumed fault and would cover the cost of the repairs.Enter Yana. She was very thorough and professional all throughout the estimate. She took an extensive amount of photos which seemed to total 20+. I was able to point out the noticeable damage to her, but she surprised me by directing my attention to the bumper damage I hadn’t noticed.The staff (I don’t recall names, sorry) were very informative and hyper-helpful throughout the entire process. I would get phone call update every other day to inform me of progress that was made and estimated time of completion.Name me another body shop that does that. Go ahead I’ll wait...I’ve had absolutely nightmare-quality experiences with other body shops, but Jordan Collision Center made the whole experience painless and well, pleasant.Not that I want to get involved in a car collision again, but if I do, I know where I’m going to have repairs made.I highly recommend!
Needed repair for Toyota. Picked up car and they did an awesome job!
Great work. Helpful, knowledgeable staff. Clean shop.
Replaced bumper, grill and a light assembly. I was told painting would be done after work was done to make it all match. Not impressed. They said they painted my hood, but now have very noticeable spots all over hood. They said they won’t fix it bc it didn’t have anything to do with way my car was there in the first place. Had to take my car back because my hood was not lining up correctly and they tried saying it was normal. Definitely won’t be going back and don’t recommend them.
Collision repair!From the time I made my initial phone call through the entire process was great! The front of the ladies were super, and the gentlemen were great and very attentive, N I appreciated their attention to detail when it came to getting my vehicle put back into one piece. The gentleman who took takes care of the estimate was superb and his customer service and he had a genuine concernFor his customers.I was disappointed when I picked my vehicle up in my vehicle had been halfway washed and finished off. For such outstanding service that I receive to 95% of the process to be disappointed just on the finishing touches. Maybe something you can pass on to whoever watches the vehicle and present for the customer to be picked up.
I was very disappointed with the service. I have had 3 vehicles worked on at this shop. The service and professionalism has went down hill. The job on my last job left gaps where water can enter an create rust. The seal was not properly placed. I never got a quote that was promised. Poor service for sure
I couldnt be happier. My car was in a hit and run which messes up the front pretty good. I got it back today and you would have no idea it was. All the staff always had smiles on their faces and was very friendly and professional. I would recommend everyone I know to the Jordan collision center.
These guy’s are great, they completed the job on time and worked above and beyond with my insurance company to make sure the job was done correctly. They worked with me and the rental car company so I wasn’t without wheels to get to work while they had my truck in for repairs. Tim Nelson and his group get a big thumbs up from me and come highly recommended. Thanks guys for the work that you did!!!!!! Very much appreciated.
Took my truck in to fix a leaking windshield, had a great experience through the whole process. The team was friendly and communication was prompt and easy. Tim was a pleasure to work with and I have not had any issues with the work that was done. Estimated quote was exactly what I was billed after completion. I would recommend their service 100%.
Normally, going to the dealership for repairs and such is not on my list of pleasant things to do. I put off stopping in for this very minor repair for months. Boy am I glad I finally went. Such a super friendly staff! And extremely helpful. So glad to know theyre there should (I hope not!) ever need them again!
Their repair quality was good but their service was very bad. They didn’t keep me posted about the update, and every time I call they said it will be ready tomorrow. Their estimated time of delivery was Tuesday afternoon but they gave on Thursday afternoon. Moreover, I asked them whether they could drop the vehicle at Jordan Toyota (since it is also part of the Jordan group) for doing 20000 miles service, they said yes but during the pickup they said they didn’t do it. Very poor service.
This was a warranty job for a small amount of rust found on the rocker panel. Jordan did a very nice job of repairing the damage from what I can tell. It looks very good. There was miscommunication on the availability of a rental/loaner car which forced a lengthy rescheduling. Basically the service dept communicated some other than what the body shop would do. A minor inconvenience. Personnel were very friendly and helpfu.
My vehicle was stolen over 2months ago. When found and brought into Ford to be fixed they were very thorough and efficient. They kept me updated on what was going on. They were very helpful and knowledgeable. Since dealing with Ford in 2015 I have never taken my vehicle anywhere else.
Great people to work with! Will surely be back if I need them. They go beyond the call for you and their communication is professional and the best I’ve ever seen.
The collision department is very friendly and professional. They did a great job repairing my Taurus. Looks almost brand new! Also said it would be ready Friday and they delivered. My go to for all my repairs is Jordan.
Phenomenal service and very knowledgeable staff! They are always there to answer my questions whether it’s in person, Email or through the phone . Very satisfied with the work they have done to my car in the past!
EVERYONE was really polite! Greeted me right away and helped me with my vehicle! While helping, explained what the issue was! Thank you for your patience and fixing my door!!!!
Best body shop in the area
Absolutely a positive experience each and every time we have needed any work. Top notch courteous professionals that treat you with dignity and respect.
Wonderful and very knowledgeable employees. Excellent service and kindness by all.
Shawn and all the collision staff were so helpful. My repair experience was easy, thorough, and fast.
Not a fan of Ford nor this location....
What a pleasant surprise! Not only did they do an excellent job on the car body repair, they washed the car exterior AND cleaned the interior.
I was in a fender bender last month to no fault of my own, and that is stressful enough. Jordan auto body collision took care of me. They did an excellent job on my Subaru looks brand new.
Excellent, prompt service and quality work. Friendly staff
I have a 2011 Toyota Avalon thats was involved in an accident. They fixed everything that got messed up and even fixed what I found wrong after getting the car back. Very friendly and professional.
Awesome experience from start to finish!
Great service and friendly staff.