Been a client since 2013. Today march of 2021 this company lost a client. They did not want to honor the insurance purchased. They want me to buy another pair of jewelry. Thats a joke. I literally walked across the piercing pagoda booth into Rogers and Hollands jewelry store and purchased a $199,00 pair of earrings for my daughter. Poor business. Sad to say that after being a client for 8 years, after checking my profile they saw i have purchased other 4 times, and still didnt wanted to honor the insurance, I DO NOT RECOMMEND this business.

First time getting my ears pierced and had great experience. The lady checked and double checked to make sure that the piercings would be even beforehand. The process was smooth and painless. Good, sterile place to get it done and excellent service.

Took my baby to Claire’s and they were so rude to me and then refused to use anything other than their $70 to $100 earrings to pierce her ears. Walked down the mall to piercing pagoda and not only were they super friendly and welcoming they gave us our choice of affordable earrings. Will only be using piercing pagoda for my kids piercings from now on.

No hassle warranty claims.

Fabulous folks! They did an amazing job caring for our daughter for her very first ear piercings. Thank you for making the experience so smooth and memorable! Youve earned our business as regular customers.

Very helpful salesperson, love my new diamond nose ring.

Thanks to Lori & Kissy they were a great help. They smiled nd said thank u very very satisfied with the service I had today. I apologize if i spelled yall names wrong . 👍✌😎

Awful service . Melissa the manager was super rude and refused my service . Kat was super unprofessional

Good customer service. Nice jewelry

Got my piecing and received 50% off a secind pair 😃