Wow! That is all I can say. This is the place for the real enthusiasts! It was like going to a museum! The displays above the bars were incredible. I spent 2 hours just walking around and looking! The staff was incredible ! Very willing to approach you and asking if they could show you anything and answering some very difficult questions I had. This is the most friendly store around yet very professional and knowledgeable! Highly recommended!

My husband and I have been going to this store for a couple of years now and we havent had any issues with pricing or the customer service. Weve always been super happy with the purchases weve made from this place. Alec had been great with us everything weve gone in. He always comes and says hi and see how we liked the guns we had purchased. Hes always been a pleasant guy to talk to.

Rude employees. Act like little girls. Purchased a firearm, there was a delay and was told I’d be called within 1-3 days to pick it up. Frustrating but understandable. I called just to be sure within that time frame. Person on the phone was rude and sounded annoyed. “The procedure is we’ll call you when we hear.” Okay, understand that. But I already paid the money, and it’s my purchase from YOUR store. Either way it’s your item I’m purchasing. You can be a little nicer to me little boy. Can we talk about they charge you 5% more for using a card???? Seriously

Today, first visit to Midwest Gun Exchange, after recommendations from Brothers In-law, we decided to take the day and visit. I had been looking for a particular firearm and it was a little illusive in my immediate area. As we entered we were greeted by a young man named Alec, whom immediately became our guide and helper. Alec was extremely knowledgeable, willing to answer questions, and an overall exceptional salesperson. Promptly walked us through the purchasing. Explained some other sales during the background checks.I would do business here again.Price-reasonableInventory -amazingStaff-very friendly👍👍Thank you Midwest!John

If your looking for a great experience with a talented sales person go see Alec Vargas. Midwest has great people but Alec truly went over and beyond when explaining how each one is built and the benefits of going with a brand you can trust. Thanks again !

Great place with a great selection. I was always provided with top notch service. Will definitely be back in the future. Thanks for you all your help Alec!

Way over priced. No wonder they won’t give a price over the phone. Instead they want to waste your time driving there to find out their ridiculously over priced. And who the hell demands a non refundable deposit to run paperwork? Midwest does!!

To the reviewers complaining about customer service because they are underage and bring an older person in to purchase ammo, that is your own fault. Gun shops are under immense scrutiny and if anything even has a whiff of being suspicious, they have the right, and usually will, kick you out to avoid potential legal trouble. That said, I have noticed some of the issues with customer service here that others have mentioned, namely the arrogance of some employees. It is an unfortunate side effect, it appears, of working in a long established gun shop that employees seem to think they are the only ones that know anything, that every other opinion is wrong, and that the newbies to the scene are to be scoffed at as opposed to properly taught and brought along in the gun community. Too bad, it really turns off newcomers to the gun scene. Otherwise, prices are a bit high but not unconscionable. Store is well stocked, well lit, clean and very nice looking.

As a new and inexperienced gun owner, I had many questions. Alec was extremely patient and knowledgeable. He was more than helpful and provided me with the guidance and safety precautions that I was looking for. I would recommend Midwest and highly recommend Alec for his great customer service skills. Youve gained a customer for life.

I will no longer transfer firearms to this business. I had a firearm transferred to this FFL, they previously charged $40 for the transfer. Now without notice, their new fee is $75. You can easily go anywhere else in town and pay a $30 transfer fee, as recommended by their own employees. At least they have great customer service.

Alec was awesome. He saw all of my needs for a firearm and met them perfectly. As a woman going in I was concerned, but not once did he talk down to me. He actually educated me and my mom and made us feel like our business was important. I ended up leaving with something that fits everyone of my needs and my mom is going back to get the exact same gun very soon. Thank you Alec and thank you Midwest. We will be back!

Alec was an amazing salesman. Awsome help finding what I wanted.

3 stars - can be no better and no worse. The help is your classic know-more-than-you gun store bunch, with most inconvenienced by your existence within the walls of the retail establishment. Ammo is prevalent post-covid, and handgun selection is plus. However, the place charges a 3% credit card fee (youre not Gunbroker) and an above-market $75 for a transfer.

Yes they have ammo. Yes they have guns. Their mark up is the highest Ive seen to date. I looked at several guns. Found what I wanted and went elsewhere and saved 450$$. Shop around lots of solid reasonable stores. Staff seemed nice.

Only go here as a last resort. Constant price gouging. Pretty much a building version of cheaper than dirt and will screw you out of as much money as they can. Used to be a great place and I have purchased many guns from here....not anymore.

Went there twice, first to scope out the store sinc eI just moved in the area half a year ago, the second to get ammo and a holster.The ammunition was instock, a little pricey but nonetheless easy to purchase, that employee was friendly, and knowledeable on his ammunition.The second and third employees dealt with have either too much time working as Asset protection from grocery stores for one of them, and the other no experience in retail.The one without the retail experience, or the care, was asked if they had IWB for a Glock 23. He turned around at his twelvr foot wide rack, took a look up and down directly infront of him for a short 30 seconds, turning around and declaring they had none. He didnt look in his other holster areas, just the one. From what I could observe, the holsters are not organized by IWB or OWB, nor by leather, polymer/plastic, or what level of retention of the holster.The other followed me out to the parking lot to check my reciept as I left. They have crates there that with a purchase you can take one. I asked the employee from earlier (The friendly one) about the crates while making my purchase and he confirmed that was the case, even asking if I wanted one, which I did. He rung up the crate (it was free, just needed to be marked from their inventory that it was sold not missing), and said I was cleared to take it when I was done. However even with that, I still got followed, unlike the other customers, to the parking lot, stopped, and asked for my reciept. He checked my goods and everything checked out seemingly to this employees dismay.That is both a lack of trust in employees and customers, to the point that I will actively not recommend going to this gun shop, and will not participate in their business either.Were supposed to be acti ely celebrating the business of firearms, not dismiss it like they seem to have done. I gave it a 2 out of 5 for that one guy, he was a good guy, stayed near the ammo.

They have all the guns youre looking for that arent in stock elsewhere, but youre also going to pay more. I purchased a Sig P320 M17, was only shown the display model that was excellent. The one I received was supposedly brand new. It was drenched in oil, the outside of the barrel was all scratched up, and the chamber was all marked up from ammunition. I assumed I was getting one in the same condition as the one I was shown and paid 856 after tax expecting one in new condition. I drove 2 1/2 hours to pay extra for a clearly used firearm. After over 10 years of purchasing firearms, this by far is the worst condition one Ive ever received that was supposed to be new as well as one of the highest Ive paid for a 9mm. Some of the staff is very knowledgeable and helpful though. Ammo has doubled in price since I was last there several months ago, but where hasnt it....They more than likely have what youre looking for, but dont do what I did and look at the actual firearm youll be receiving and not go by the one your shown in the display. Ive never had this happen before and everywhere else Ive purchased one, this never was an issue. Im very unhappy with the condition I received mine in. Ill be contacting Sig to see what they can do.

I came in and worked with Alec Vargas. He was extremely friendly and knowledgeable, and is going to let me know when another firearm I wanted to check out is restocked.

Went in to get ammunition earlier today for the range with someone meeting the 21+ requirements for handgun ammo. (Person was 45 years old) and was denied service for the way we looked. Absolutely not kidding. We were asked to leave for simply asking to buy 9mm for the rang. The manager was rather rude kicking us out and denying us service when asked why we were being denied service being that the person met the 21+ age requirement. Not kidding. Don’t give these people your money. Extremely prejudice privately owned company.

I’ve shopped at Midwest for many years and Alec is by far the best and most knowledgeable!! He was extremely patient and helpful with all my questions!! I would highly recommend that if you go there, request Alec Vargas to help with all your firearm/ ammo needs!!!!!!

Horrible customer service! Rude manager! Was not very busy, saw 2 employees working with 1 customer. They wouldnt even acknowledge us! I will never be back to Midwest!! To many other places that take care of their customers!!Midwest Gun Exchange, you got to big for your good! Not anything like when you started out!

Got my first gun today and everyone was so helpful and friendly!

I worked with Alec specifically and bought a couple of Rifles from him and man he was so friendly and very helpful and he really made the process go very smoothly and it was an awesome experience! Highly recommend stopping in and if you’re looking to buy ask for Alec. You will not be disappointed!

Just no. There’s better prices and faster service anywhere else. The employees are usually rude and take forever to take care of you.

Alec was amazing! He was extremely knowledgeable and helpful.

Horrible experience. I brought in a holster looking for a .22 LR pistol to lay in it. An employee, 20 something year old, tried to fit a .44 magnum in it and scratched up the lining of the holster; after I told him exactly what I was looking for. Also asked if the store carried a Smith & Wesson Model 627; kid pointed at a 686 and said its the same model. Then asked for an inside and outside holster for a Glock. The kid scratched up my pistol by putting it in backwards and did not know how the one brand of holster they had in the store worked. Perhaps if he had a bit more experience I would have just walked out sooner instead of wasting my time.Besides all this, the selection of firearms was decent but prices could have been better. The store was well organized and clean.

Read the novel of negative reviews that this stores accumulated and decided to give them the benefit of the doubt. Manager was rude, people at the counter actively ignore you, highly prejudicial against their customers, inflate their prices to unreal numbers. Read at least 3 separate reviews of peoples being discriminated against for the way they looked ethnically or for being “too old” at this store. Again, I gave the benefit of the doubt and decided to try and buy some 9mm ammunition. I myself am not 21. 20, to be 21 in 4 months so I brought immediate family with me that more than met that requirement to get us the ammunition we needed for the range. We were denied service and actually rudely asked to leave the store. When asked why the manager said “in this instance we don’t feel comfortable doing business with you, you can leave.” Do with this review as you will.

Good folks to work with. Prices are higher than some local gun stores but more selection. Usually have 9mm Ammo. However.38 ammo is rarely in stock.

I am a new resident of Mishawaka IN and a new licensed carry owner in this state. . Former Marine. I will never shop at Midwest again. I have been a customer service manager, and their customer service is awful. After five personal experiences... this is my impression... when you walk in you see eight guys behind the counter busy talking to each other and one guy on the computer. Eight customers in the store. Somecustomers have been “helped” and are waiting patiently. Others are curiously waiting to be acknowledged as there is no line or system. But what are the 8 busy guys doing talking to each other? Also, I’m a gun owner and just wanted to buy some range ammo. They charged $21/box whereas I can get the same box a few miles away for $13$. So? This is an objective review.

Experienced a superior level of service from Tom today! We ran him all over the store and he didnt miss a beat! Incredibly helpful. Thank you Tom, for being knowledgeable and walking us thru everything!

Very knowledgeable great service!Ask for Alec.

Alec was was very knowledgeable. Great service.

Didnt want my business, got all the way to the payment process! And the manager said we have to deni your purchase because the employs were scared of me!

We were told to leave because the manager doesnt know the law. He makes up the law saying we cant be in the store looking at knives and guns. The manager is rude and doesnt even know what hes talking about. This place should be shut down for their bad and rude employees.

Alec Vargas was super helpful and was a great resource to speak with on any kind of firearm questions you may have. I plan to come back and speak with him more when I have enough to purchase my first handgun for my CCW.

Some very good strengths, and some weaknesses. Have shopped with them pretty consistently, buying and selling, over the last couple years.Ill go by category below:Ammo: does a good job maintaining fair market prices. While the ammo market in general isnt good (2/25/2021), I think Midwest works hard to keep the ammo prices good in this market.New Firearms section: This is where the store shines. They generally keep a great inventory of some of the major brands, and at fair market prices. Also, I think this is where much of the staff focuses their attention on. I am not fully aware of their business model, but I assume this is a primary revenue stream for them. Some people will nitpick small price differences here and there, but I do believe they keep within fair new market prices. (I think a lot of people just dont know what current market price is).Used section: This is where you should take note. So Midwest seems to have two used sections. One section is a rack at the far end of the store on the ground floor itself. I think these used rifles are fairly priced, and are honestly lower quality used.Midwest has a second used section, which they generally keep on the wall to the direct right of the door you come in. In general, you could argue that they are not keeping to general market price for some of these higher value used guns, and I think are waiting for a collector who is willing to pay above market price for them. Midwest, very understandably, seems to want to maximize the margins in these categories, and therefore seems to be a bit more protective/aggressive here.Personally, the only time I have run into friction with any of the Midwest staff was in the pricing/selling situation around what might be considered higher collector value historic firearms. The friction wasnt unprofessional, but it was awkward. If you are looking for more classic/vintage hunting/historic firearms and an open historic firearms culture, this might not be the place to look for that, which I dont entirely blame on the store... I just dont think its their strength area and where they choose to focus. If you are in that type of market, there are other gun stores (even one local) that has a better focus on that... some Indiana gun shows also address that lane more effectively than Midwest.Staff: I see and read a lot of complaints about the staff. For my part, I felt the staff was very professional when it came to new firearms. Yes some of the staff are inexperienced, but its unfair to get angry at them for that; we all start somewhere. The only place I ran into friction was in the used/selling department, as mentioned above. All this being said, there have been comments that the staff is arrogant. What I will say is that it seems the Midwest Gun Exchange business is pretty secure in this area, and I think it could have potentially made some of them.... too comfortable?Overall, If you are a new gun owner or looking to grab the newest firearms model from a major brand, this is a great place. If you are looking to focus on historical or more classic firearms in a hunting/field type culture, more classic gun shops or gun shows might be a better spot to focus your time.

Midwest gun Was discriminatory in denying my wife a purchase. 4ft10 69 years old. 116pounds was denied the purchase of a Shockwave. Why? Because of her size? Teller didnt think she could handle it? Lifetime Indiana CCP.NOOO because he was nervous. Never denied in her entire life for a purchase. Background check. Piece of cake.Midwest Guns is Discrimotory To Senior Citizens

My exspence with Mid West Gun Exchange. Used to be good. Untill one day I brought my shot gun in for repair. They took the shot gun fixed but refused to give it back said my background didnt come back that I had to call the FBI to get it figured out well went down the road and filled out another background check for another gun and bam what ya know I got the gun.... 3 years later they refuse to give me my shot gun back... They are scammers

40,000 dollars for an AK47 30,000 for an mp5 29,000 for an M16 these people are crazy and all of their rifles and hand guns are extremely over priced.

I have been shopping for a new pistol for several weeks. Been to about every gun store in the area. Stopped in Midwest Gun Exchange Sunday, my last stop before deciding where I was going to make my purchase. I walked in to a very clean and bright store, that had more guns than you could imagine. Greeted by a friendly Christopher. He inquired, if there was anything he could help with, to let him know. He showed me several guns, never pushing his favorite, but giving me ideas that I hadnt thought of. I did decide on another model, and even knowing I saw it elsewhere, cheaper. I did purchase it. In addition, picked out the next one I will purchase there. During the purchase and background check process, I was treated with the utmost respect and patience. Customer service at Midwest is impeccable. As a result of my first experience there, and thanks to Christophers professionalism they have gained a new loyal customer.

Love this store but went in today and several employees seemed to be sick and no one was wearing a mask. I thought the customers health was a little more important during these times. I wont go back until this changes and they send the sick employees home or require them to wear a mask. I just hope at my age I didnt catch anything today.

Been here a handful of times with no issues and great service! Will continue to go here!

I was clearly the best looking man theyd ever seen.

We went down there this past Saturday because they said they had the ammo I was looking for. But they would not give a price over the phone so we had no idea that it was going to be $20 a box more than anywhere else. Then when I looked at the bank statement they charged me three times for each box of ammo. After calling them to let him know about this and being told the manager would call me which never happened I contacted my bank. Beware and watch your money..

Can someone inform me on why prices cant be given over the phone. Do the prices change from person to person

Simply Amazing. The ENTIRE STAFF were extremely friendly, knowledgeable, and polite. One person while I was there tried to create a scene and acted racist, and was promptly but kindly asked to leave and never return. Buying a firearm was shockingly simple. They do their due diligence to make sure youre safe to make the purchase, but have it down to a smooth process. I would HIGHLY Recommend them to anyone. I would recommend that they start selling Aero Precision ARs. They are great guns and super affordable and reliable. I have 2 and if I knew a dealer, would get more. Johnny and Travis were Profoundly helpful and were able to answer all of my questions. I will definitely be returning there in the future! Glen is super knowledge and friendly. They have AMAZING DEALS ON SUPPRESSORS!

Most unprofessional and rude customer service Ive ever seen. One salesman was extremely rude to my wife right in front of me. Overpriced as well. Do not waste your time or give your money to this place.

Made me drive there i was 2 hours away and when i got there he said it hasnt been in stock for 6 months after telling me to come in there just terrible there and they act like there doing you a favor when they sell you something,as if our money isnt good anywhere else.

This is an amazing place to get 🔫and ammo. The people were very friendly and helpful 🙂

The prices are alright but the staff is difficult to get their attention. Very confusing about how to get help with out just interrupting another transaction.Not many other options in SB so I can see why many come here

Purchased several items since September of 2019. Went in today, took forever to get waited on, not busy, just standing around texting on their phones. I finally had to call out to someone to help me and they reluctantly got the person I needed. I have purchased from the same salesman each time and when I asked about the price of something they said that is the price, take it or leave it. The price was exact MSRP, they said, we have it, no one else does and that is the price. So I told them I choose to leave it. Was a loyal customer but not anymore. They usually discounted the purchase at least $50.00. Will take my business someplace where they appreciate loyal repeat customers. Now I believe the reviews.

I will not be returing the staff is very rude and they only help the ones they want to. I stood there at least 20mins while staff just walked past me. Then when someone finally was helping me after showing me a few iteams he said ill be right back. When i looked up he was helping the next customer and never returned.I wouldnt spend a penny in there Besides everything is wayy over priced anyways id rather go somewhere else...

Price Gouging! Charging $ 86.00 dollars for a box of 50 rounds of 5.7x28mm ammo! Almost a 40 dollar mark up. Then the Jerk behind the counter said oh. Supply and demand when I asked him why it was so much.They probably have a whole pallet in the back.

Would not sell a gun even with a gun license because they think the gun isnt for you! Who else would it be for? Especially if you have a gun license!! The staff was definitely unprofessional and biased! Majorly weirddd!

Only giving a 5 star review because of John Smith. It would have been much lower if he didnt come in and save the day :)He is very knowledgeable and takes the time to explain everything. I didnt feel like just another sell. If your looking to buy your next toy here go see John smith!!!!!

Awesome Staff and Awesome Variety of Products

90 dollars for a box of 9mm I can’t believe how bad this place is price gouging is customers

Huge selection, but usually overpriced and staff is less than friendly. Shop at your own risk.

This was my go to place to buy a gun, I drive an hour in thirty mins to buy my guns here and was always able to get the price of the firearm I was looking to purchase over the phone, but now they have a rule in which they are not allowed to give prices over the phone so I’ll take my business elsewhere

Store is great but avoid Randy. He is rude and doesnt care a flip about helping a customer.

Vary hopefully in purchasing my first guns

THESE GUYS ARE THE ABSOLUTE BEST!!! The selecetion they keep in stock is by far the best around!!! The staff are very knowledgeable and helpful.. As well as extremely nice and professional!!! It doesnt matter if your new to firearms or a long time user, this is the place to go!!!

Everything and everyone was great. I gave it 4 stars because I believe the price of a lot not all was way over priced.

I have spent a lot of money in this place but lately I have noticed a decline in customer service. The last few times Ive been there the employees will completely ignore certain customers. They pick and choose who they think are there to spend top dollar.

Stood inside the store for 30mins asking for help they just kept ignoring me. I only wanted a holster.

Thankfully, I didnt have the typical visit. These reviews are terrible. I myself went and got a Benchmade knife. I emailed them beforehand to make sure the knife was avaliable(limited edition) they emailed back and Brandon put it up for me. I appreciate that. I cant speak for guns, but Ill buy more knives there.

Nice and knowledgeable guys. Would recommend to anyone.

Consistently the worst customer experience I have ever experienced. The entire staff is rude and provides less than the bare minimum customer service I have ever had. I wish another business would come into town so they were not the main gun shop in Mishawaka and so I could spend my money where it is appreciated.

Went in to purchase a gun as a gift was denied service because i could not purchase a gun for someone else. Called my husband who the gift was for him to come to the store to purchase and we were again denied service. Hate to think everything is a race thing but it makes you wonder. Neither one of us has a record and have both purchased guns previously. we asked why we couldnt purchase when the gun was for my husband who came into the store he said he did not want to argue. We both were calm and simply asked a question. I guess since we were black when you ask a question it comes off as arguing.

Very, very disappointed! I was in the other night looking at guns and not one person said hello or offered to help...and they were not busy! I’d rather support any other business after that very unfriendly encounter! When I finally asked someone about 9mm ammo, he said yes- $90 for 50 rounds! Really! What a markup!

Employees are incredibly rude. Not worth going to if you can avoid it

Overall not a bad place firearms are a little overpriced in my opinion good selection of ammunition for the most part however I feel like the unwillingness to give prices over the phone is incredibly frustrating, Ive also had several instances of having to wait a upwards of a half hour or more for someone to help me at the counter while making eye contact with several employees while waiting.

I would not recommend buying anything from them. We traveled about 120 miles to them because they had a gun in stock that we’d been searching for. As we arrived around 2 pm on Sunday we had a approx 2 hrs until closing, we grabbed an employees attention and asked him to bring it down. He started by saying the magazine capacity to the ps-90 is 50, which I was surprised by because I had only been seeing 30 round magazines and even asked “oh wow this is 50 rd, not 30?” And was brushed off and curtly told yes 50. When asking what all came with it, he said one magazine but maybe two and maybe some other stuff in a cardboard box it comes in, we asked to see what comes in the box, he went to get it. He brought the box and said we have to get going on the paperwork so there would be enough time to process before closing. And instead of bringing the box said there was another magazine. No one said anything during the waiting period for the paperwork anything about 3% addl charge for using credit or debit card. We could have grabbed cash. So we got an addl $51 at the end tacked to the bill. The entire transaction felt like they didn’t care one way or another about the sale, like they were doing us a favor by selling us something. Terrible customer service. When we got home and took it out, there was only one magazine, and also the magazines are 30 rd, neither of which are big deals but just emphasized the feeling that their employees don’t even know or care to learn or know what they’re selling or just even look at the sticker on the end of the box that says 30-rd capacity. Truly disappointing. And I wish I would have read all the previous reviews before going there to see that this is their general attitude towards their customers. You can find plenty of ffls and order things and have them shipped to them and not give Midwest gun exchange your business, I highly suggest doing so.

Called in and talked to a Cody. I asked about the handgun I was looking for and he said they had it in stock and what the price was. I told him to hold it,that I was on my way from Goshen. I get there and someone checks with Cody and brings him over. Tells me I cant buy it, that he put it on hold for someone 5 minutes before I got there. I ask why if I called and said hold it, I am on my way? He says nothing he can do, maybe order me another one. Last time I drive over for that store.

They now charge 75 dollars to do a transfer. Shop around other places do it for 25. This place doesnt deserve your business.

Gone downhill. Kinda upset how much

Pros:Wide selection of guns and knives.Cons:Bad customer service, especially if you are a young adult (21-30yrs).Note: I could understand them being annoyed if I didn’t purchase something of decent value, however I did purchase a firearm and a few other items and still was treated poorly.

Overpriced, both guns Ive bought from them had issues. Would not recommend unless its for one of there sales. Which hasnt happened for months anyway... not to mention the $100 ffl transfer what a joke.

I purchased a Smith and Wesson 9mm on the 7th, after I purchased the gun there were smart remarks being said to me about how the gun shouldnt end up on the streets, then I go back a few days later to purchase the same smith and Wesson but a different color, and I was denied for no reason at all, they even went into detail and said that i was with a car full of people and that they were not going to be able to sell it to me, racial profiling at its best, my background is clean, I have not been arrested,and I have ny gun licenses. This store is terrible and I would not recommend shopping here after the experience I just had, and i feel completely disrespected. Very racist

Had a gun stolen that I bought 20 years ago used from them. An employee named Brandon came up with a copy of my original recipt which helped out greatly with the police report. Though I had not bought a gun in a very long time they treated me so very nice. This place is very, very professional and top notch! Every gun I ever buy will be from Midwest Gun Exchange!!!

Bought a used blowback pistol here a while ago. Finally got the chance to take it to the range only to find out the ejector is completely missing and the weapon cannot cycle reliably. Will need to relace myself.Hadnt been disassembled between when it was purchased and first range day so it couldnt have fallen out after being bought.Buyer beware on used guns. Do a quick teardown before you buy since there is no guarantee it is functional.

After the customer service we received today. We wont be back. Tim and cody were both exceptionally rude. We went to pick up a product of ours that had been repaired. We had all of the documents required to pick it up. After minutes of talking with them. We decided just to leave. I recommend to stay away from them. Customer service is poor.

The staff they have is know it alls. I research guns and know more about them then they do. However I did find someone that was a decent employee and as much patience as he had and knowledge without being a know it all I purchased a firearm. Wouldnt totally recommend this place though, better gun shops are in the area.

Went into the store for the first time today. I live closer to the Elkhart store but went to this store to see the bigger selection.I was asked what I needed help with before I could get to the displays. I was up front about only being there to do research on my first firearm and not buy a gun today. I spoke with the employee (which I believe to be the owner or store manager) for a little more than an hour. He was happy to get about 10 different pistols out of the case and describe the difference along with his experience on each. Then we went over rifles simply because I mentioned my second firearm would probably be a rifle. The entire time he was professional, polite and extremely helpful. Overall I was very happy that I stopped in

The best selection around. Staff was awesome and prices are right. Only place I will purchase from. I had the opportunity to work with Bruce, Mike, Cole and Kevin, outstanding guys and they are extremely knowledgeable. For 5 bucks they will change the amount on your receipt, I get what I want and my wife still loves me...

Very impressed with their large selection of long guns, hand guns and accessories. Very helpful staff and very good pricing. They have excellent hours. Its a destination. I will be returning often. Thanks for all your help Chad.

This place is gun heaven! You are treated like family after going there a few times. They have great prices and will always deal. The sales are ridiculously cheap! I drive a hour to go because the savings usually buys my gas and a bunch of ammo (lunch sometimes if I get my way)!

I have purchased a few guns here for good prices. If you are planning on buying here, you should check Google to see when the store is the least busy otherwise you will wait a long time. Overall, this place has good prices and a helpful staff once you get talking with them. This store stocks a huge variety of rifles, hand guns, knives, scopes, ammo, and other shooting accessories.

Unfortunately, when I went into the store, I was “assisted” by Randy. He was rude and had a condescending attitude. He couldn’t wait to get rid of me. He’s a poor representative for your company and the fact you allow him to work there, tells me you’re a company I don’t need to do business with.

If you want good help, service and a friendly demeanor ask for Jake P. He was knowledgeable and friendly, helpful and prompt. I have nothing but good things to say about the place, and that opinion based on my interactions with that particular associate.

Its either Hit or Miss with this place, depending on who waits on you!

Decent place to have a look at firearms of any sort; This place is huge! Location is good, and parking lot is fairly big with room to maneuver. Showroom temperature is always kept comfortable.When going in, I find that not copping an attitude or acting like you know it all is key. Of the several times Ive been in there, I havent had any issues with service or help. Sometimes it takes awhile for someone to help you, but thats usually because they have a good handful of customers inside at any given time. Ammo prices are reasonable, just keep an eye out on their weekly ad for deals.All in all, a decent place to check out if youre interested in any firearms.

Reasonably nice place to go and check out many kinds of guns with knowledgeable workers available.

Very good selection, friendly staff.

The staff is fine, the selection is excellent. The prices are higher than I like, but when you factor in shipping and FTL transfer fees, it balances out all right. I do not understand all the complaints about service, theyre good people. Will they steer you to the $1000 Smith and Wesson? Of course. This isnt a bad thing, folks, its called sales. If youre after a Hi Point, just tell them so they can get you done and move on. If youre spending real money, feel free to finger fondle. Good store.

Just Called for a Price on New colt Python, they want 500.00 over MRSP... complete disgrace to price gouge, I called in Hope of buying 2 of them at MRSP price, for get that, Ive bought many guns from Midwest over the years and have been satisfied in the past... but this is a disgrace to the working class I will no longer do business with these con artists. See your true colors now

Great selection. Fun place to look. Most of their employees I have encountered know very little if anything about firearms or related. Way over priced on a lot of things, but occasionally they have a deal or two. Their website has a comment about being put over a barrel and how good their ammo prices are. I found that hilarious. If you buy 22 ammo there prepare to be put over a barrel, and something broken off inside. All and all its worth checking out, plenty to see there.

Pro tip ~ bring paper money and a general knowledge about firearms.Aye, the prices can be questionably high but every so often you can find something on sale thats close to online value and minus the wait. The staff arent all bad or perhaps I just so happen to get the happiest one here that random day. So far Ive purchased 2 handguns and one had to be ordered which is unique considering the quantity of firearms this store has, which is all the things! ...in just about every caliber. What we ordered arrived within the week, no problem.Theres also a generous collection of accessories, self-defense tools, shooter bags, holsters, suppressors, outdoor gear, security safes, and a whole lot more. tis a bummer city rules wont allow an indoor firing range at this location. Sure would save many of us from driving a long way.

One of the younger employees a while back was nice, but judging from interactions Ive seen, some of the older and middle-aged employees are extremely rude, aggressive, unhinged, and quite frankly very stupid. Not the kind of people who should be around guns.

Terrible service, wasn’t always like this . I’ve been shopping with them since Lincolnway east location and will never return again. Last few years It’s been one bad experience after another .Most of the staff is extremely rude. I’ve been flat out ignored when asking a question before, The associate just walked away from me and went and hid in the loss prevention blinds the have in the store to avoid me . After that I’ll take my business somewhere else