user
We Fix It, Inc
555 Shops At Mission Viejo, Mission Viejo, CA 92691, United States
Appearance
We Fix It, Inc

Comments
iN
Review №1

Just got my iPhone fixed by Pablo, he was super professional got it done under 30 minutes like he said he would ! highly recommended !!!

Ma
Review №2

I had to return twice due to a faulty repair, the first time I was treated very well I only needed the inside of the camera cleaned, the man at the kiosk was considerate and did it free of charge. The second time my screen cracked from putting on a screen PROTECTOR the glass was weak enough that by pressing the center you risk cracking it, so I returned to explain the situation and was met with a completely different response telling me that I was wrong and how this never happens so I must have done something wrong. I was later reluctantly given the number to his manager but she was not able to respond and has no functioning voicemail, I would not trust this kiosk and I would not rely on this place for a non hostile and/or reasonable services they are clearly unable to fix their unreliable product.

Jo
Review №3

Sam took good care of my wifes iPhone 8. Only took him 10 minutes. Price was very reasonable. This is a kiosk.

Ca
Review №4

I have had my iPhone screen replaced here. The representative indicated he would use tempered glass to protect my screen. It did not. I am not happy, because this has happened at least three times. I do not recommend this company to anyone for iPhone repair now or in the future.

Ni
Review №5

First of all my phone worked perfectly despite the charging port having a little bit of lint that of which we cleaned in two seconds and began charging like normal. They made me give them a 100 dollar deposit and it took 2 weeks for them to get the parts to fix my phone. I come back roughly 3 weeks later expecting it to be fixed to which I would then finish paying another 100 dollars and already you may be thinking thats too much money; yeah I agree. I arrive to pick it up and they fixed the cracked screen and also ruining possibly my motherboard because the screen will not display a single pixel. Apparently the person who took my phone originally wrote in the description the fact that it had been acting weird. Now they claim the acting weird is the motherboard. Im so sure it was the lint in the port its not even a joke. Not the motherboard. They now want me to either put the cracked screen back on and get partial money back or finish paying the 200 dollars for a completely broken phone now. Hands down the worst service/customer service/repair ability/price for job I have ever had to deal with in my life. Run far away from this utterly horrific business and do not trust a single word they spew from there monsterous gaping holes!!

Lu
Review №6

Came up to the kiosk with an issue with my phone, and the worker Le helped me with everything. I previously went to the Apple Store, and not even they could help me, yet Le helped me with everything and made the whole tech support team at Apple look like fools. Go see Le and Infigo Wireless before you see Apple, it will save you a lot of time and money!

Me
Review №7

Seriously, Le Duong is the real Genuis, not the peeps at Apple. He asked us some questions and within minutes was able to give us not only a cost estimate of the repair, but he could actually explain what had happened to break the phone in the first place! Also, the repair price was less than what we could expect at Apple who had no idea what was wrong. They told us we could only buy a new phone! Thank you so much Le! You saved us a lot of trouble and money! I would absolutely recommend going to see Le if you need repair on your iPhone.

Za
Review №8

Great service, honest and quick! highly recommended! john was my technician, did an excellent job on my iPhone 6+, thank you guys!!

Jo
Review №9

Ive had Mac issues for the past few weeks where it randomly shows error messages or shows errors when i start up. I went to the mac store and these sales reps there keeps pushing me to buy a new product vs actually fixing my problem. I left upset. Im still in love with my 2009 iMac. Anyway, i saw We Fix it while at the Mall.I walked in at roughly after 8 at night and the tech Le came by (I asked him, its Le with one e) and i showed him my Mac issue. Right away he goes thats called a kernal panic . He told me it could be from 2 things, either bad RAM or a bad Logic board. Le mentioned if you need your desktop working asap, go to the nearest Best buy or Frys and buy RAM for my Mac. I left the store and went to go buy RAM and replaced it myself when i got home. My Goodness, its running without any issues now! Thank you for such great advice!

Ul
Review №10

I work for a company that requires my phone to be operational at all times. One day, my iPhone 7+ was stuck under headset mode and i couldnt make or receive calls using the bluetooth ear piece. I went to the Apple Store and they said id have to wait for 3 hours to be serviced. I needed a phone working ASAP and i was currently in Mission Viejo Mall. checked out a few repair kiosk and wasnt entirely confident. I stopped by this kiosk called Infigo Wireless and this Tech named Lee helped me with the IOS soft reset on my iPhone . He was very knowledgeable about this and I highly recommend this place for any kind of tech support . Thank you!-Kacey T

Go
Review №11

Zack was the man,helped me with fixing my iPad in the same day, less than two hours my iPad was already to go! And with a great fair price, big up zack !! Definitely will come back !

ma
Review №12

Carlos was very helpful and easy to understand on my phone and great prices for screen protection and repairs on iphone and androids

La
Review №13

These men are shady. My phone screen was fixed and screen protector placed. Spent $165. Phone beer worked the same again and to top it off he screen protector 3 months later didn’t protect my phone. Go somewhere else!!!

Information
10 Photos
13 Comments
3.9 Rating
  • Address:555 Shops At Mission Viejo, Mission Viejo, CA 92691, United States
  • Phone:+1 949-347-1321
Categories
  • Cell phone store
Working hours
  • Monday:10AM–7PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Similar organizations