I purchase a 2019 Ford Transit van from this dealership. They informed me the vehicle had been in a minor accident. The dealerships body shop apparently did the repairs. After arriving home with the van, I discovered the engine van and other components had not been secured to the vehicle. The body shop also forgot to put the hood support back in.I called and spoke to a couple of different people at the dealership. Everyone told me they would call me back, but no return calls . I informed one manager Nick that it cost me a thousand dollars to repair and replace parts for the van. I told Nick if I could get half my cost back I would be delighted. Nick said he would talk with the owner and call me the next day. No call back again. Today i spoke with my original salesman and he told me the best they can do is to buy the van back. He said they did not make that much money on the sale and they were not going to help with the repairs. If you buy from these guys have your vehicle checked out before you pay.. In conclusion the dealerships lack of response and costumer service was not a surprise.

I came in with a little time and they helped me right away and they did help me make the process super easy and fast I was in and out within an hour which is what I needed..I SUPER RECCOMMEND THIS LOCATIONThey are very helpful, they make process easy and clear to understand.. 🙂😃

Great people to deal with the owner was very humble salesman and finance manager great team I was super happy with my vehicle and they did everything they could to put a smile on my face

Prestige Auto sales was a great experience, helpful people. Clear with their approach of selling and helpful with car history and priced at great prices. 👍

This place is amazing. The staff are very loyal and always willing to help. I highly recommend you buy a used car from them

Sold me this wonderful better then any dealership in the 209. Great price low interest rate and they worked hard to get me the best deal

Update!!! Check engine light came on so I took the car back to Prestige and here comes Danny and Jose to the rescue. Come to find out the check engine was due to a bad gas cap. Cap replaced and talk about in and out service. Just another example of Prestige Auto Sales service at its finest. Great cars, great team in Danny and Jose, and A1 service to start such a foggy day. Yep it’s official they’ve put a smile on my face yet again. Love this place! If you really want to feel like a winner then jump to it and come on by!💙💙💙🥰🥰🥰💙💙💙Jose was absolutely fantastic! I love this place. I did major research and Prestige is A1 compared to the rest. They are right inline with the Kelly Blue Book Value and you are sure to walk away a true winner on your purchase. I highly recommend you spend your money wisely with Prestige Auto Sales! Linda got me hooked and Jose was oh too happy to help. It feels like family runs this place and they welcome you right into the family with all smiles! I love it!!! 1000 stars scored earned here!!! JOSE AND PRESTIGE ARE THE REAL DEAL!!! WINNING!!! 💙💙💙😁😁😁

Good prices. Mo helped me with financing and he made it easy and transparent. I was confident I was getting a good deal. They offer good interest rates and great warranties. Recommended to first time buyers, they will answer any questions you have hassle-free.

Sales rep Jose did an awesome job. I came in wanting a specific car, and the car I wanted didn’t suit my needs. This was the second dealership I had been to, and I was kinda ready to leave. I was so upset about the car, but then Jose came to the rescue. He found an amazing car that made me turn my head completely away from the original car. He is very personable and gives no pressure. If you need a car, this is a great place to go. They will definitely take care of you!

Great customer service right from the start. The process was simple and quick. I didnt feel rushed at all. Jose was a great help and very friendly. I went to 2 other dealers before I came here and they do not compare to Prestige. Id definitely recommend going to Prestige Auto Sales for anyone looking to get a car.

I called Jose on Wednesday because I was interested about 2008 Buick Enclave. I came over on Saturday the process was very smooth. The whole team was very helpful they even offered me some good pizza! I was happy my new car! Please stop if you’re in the market for a car!!!!

I was in the market for a vehicle for my daughter and we ended up getting a car at prestige auto. Jose was the salesman who assisted in the purchase and he was very friendly and accomadating. At the end of the sale he made sure we had a full gas of tank and set us on our way. We are happy with our purchase. Thanks Jose and prestige auto.

After being disappointed with our experience at several other auto dealerships, we decided to make one more stop: Prestige Auto Sales in Modesto. I’m very glad we did (especially my daughter, for whole we were car shopping in the first place).Not only did they have the right car for us, but they had it at the right price. Jeff was great, offering some much-needed assistance without any pressure to buy. Financing was easy and the customer service was excellent.Thanks to Jeff and the Prestige team!

If you want a professional and honest auto dealership to buy a used car that feels (and really is on par) as a new car, this is the place!The staff is nice and professional, but also extremely honest and caring. It is clear that this dealership cares about its customers and not just the check. The staff provides multiple options for their customers and really allows for some time and deliberation on their products, caring more about the customer’s satisfaction rather than a quick buy. To be completely honest, I will refer others, friends and family that is, to this dealership if I ever know someone is about to buy a car for cost and quality. :)

Great shop - easy to work with, made it easy and enjoyable to get our truck, even while having to bring our 3 kids! Gave them pizza and hot chocolate while we signed papers :) Truck runs great and we love it! Thanks!

Jose helped my husband and I. He was very patient with us and did not rush us like other dealerships did. It was a very fast process once we found the car we liked. Great staff. Highly recommend!!!

Jose and the rest of these workers were excellent they work with you and what you want, they’re so helpful! the offers they have are undeniable. Absolutely felt cared about and wasn’t rushed at all. I RECOMMEND them to every first time buyer or just any buyer out there. They really have what your looking for !

Jose Helped my husband & I get a car, he went above & beyond to help us out. It’s been a struggle to get a car & Jose answered all our questions, while he waited he asked us if we needed any water coffee, candy for my son. You need a car, don’t hesitate to come here Prestige dealership in Modesto Ca & ask for Jose he is a nice man.

We had good customer service while buying our car here. However, 4 and a half weeks later our bank has still not received the title and this dealership claims that they still dont have it from the previous owner. So they sold us a car they dont technically own, and now they have put us and our car loan in jeopardy. They also never followed through on the second key to the car which was shown in the pictures online. I cant help but feel that this dealership is shady and I would not recommend purchasing anything from them.

Terrible customer service!!! We worked out a deal Friday and had a cashiers check cut. Saturday, we called Jose to let him know we were on our way. We drove over 2 hours to get there and the car wasnt ready, it was dirty. After further inspection, we discovered a deep scratch along the entire drivers side (down to the metal). We also found the front passenger bumper was pulled out, even though the carfax said it had never been in an accident. We still were going to buy this car. We gave them a hour to clean it up and fill the tank to drive home. When we got back to handover the check, we were informed that the car HAD been in an accident and they fixed the bumper. Which was not correct because we pointed it out that the bumper was messed up. So, we to took our check back and left with no car.. We drove all this way for TERRIBLE customer service. Who knows what else was wrong with the car that they werent telling us. Jose acted like we were bothering him at work and didnt have time to sell this car. Should have been his easiest sale of the day.

Very happy about our transaction at Prestige Auto Sales. They were very helpful, and we didn’t feel pressured in any way. Good value on our purchase.

People are so helpful and friendly helping me finding my car

This place is ran by a good group of guys that look out for you. I came in for a Honda Civic and they did everything they could to make sure we were happy with what we were getting. We raised our concerns with different aspects on the car and they took care of it all as we signed. Even filled up the tank before we took it off the lot. As a first time buyer, I can’t think of anywhere else that can match price, speed, and reasonability when it comes to financing. I feel like I’m getting a good car at a good price, and I couldn’t be happier.

5 starts for sure!!! Amazing customer service great people amazing vehicle selection. The people there were super helpful and had me in a new car in no time!!! Best auto dealer I’ve ever been too hands down!

I have already bought 6 cars here and the truth is that they have never failed me, they are very responsible with guarantees, they have excellent service, they speak Spanish and English, I highly recommend the seller Jose Pillo, he is the person who always helps us choose the best for us, your attention is spectacular 10-10. look for it to buy your next car and you will be more than satisfied!!

Came in this morning with a number in my head and Jose did his job, amazing guy works quick and got me within the payment range i wanted. High recommend this dealer ship and high recommend Jose to do your deal!!! Thank you Jose for my 2020 Honda Accord!!!

After having my car totaled in an accident, prestige auto sales made the process of buying a new car easy and affordable! Thank you so much! I love my new Prius ;)

The sales rep. Jose was very understanding.. Very helpful.. The car i wanted was sold.. But he assisted me on another car that was worth it.. Thanks Jose!.....

Jose is the best seller, he did me right. Very helpful, and great customer service!

These guys are great. Friendly, knowledgeable, professional. Got me good financing fast.

Jeff was very nice and friendly. Love all the workers here . Got a good deal for my car. Thanks prestige auto sales!!!!

I had an amazing experience with Jose and Linda they really helped me get my car and they were the sweetest ever I’m so glad I was able to get a car through them I will definitely be shopping here for my cars !

The customer service was great and Jose helped a lot. Thank you prestige auto sales !

I really liked the energy here. No pressure on me as a buyer, they were excellent to work with. Car was definitely priced right and I would recommend them to anyone. Before you buy elsewhere come here and see what they can do for you.

Cars are all scratched up, missing door handle, lots of chips in paint it’s like they don’t even try to make them look nice seems like they just want a quick sale and they aren’t professional. Submitted an application for approval was told it was good to go come tomorrow and drove an hour to get there for them to say sorry it’s sold cause someone put a down payment... yet the car was held and approved for me? gladly I didn’t get a car from them look like cars won’t last long there weren’t noticeable considering the conditions of their cars. VERY used looking car lot

The representatives at Prestige Auto Sales are very pleasant and knowledgeable. Our rep Abe assisted us in the entire process. I highly recommend working with their team to find your next car.

Great customer service! Found the perfect Vehicle for my new business. Staff very friendly and helpful. I plan to purchase from here again

Prestige did a wonderful job in the area of customer service!!

Quick service and amazing customer care!!! Love my new car. They stayed after hours for us which was Amazing!!!! I highly recommend. Competitive prices. Abe and Abe, thank you for everything.

Needed to find an affordable car quickly and Jay was very patient and helpful helping us look around to find something suitable. Jay was knowledgeable and polite throughout the experience. Buying a car here is quick and effortless, would definitely come back in the future.

Fantastic service with a fantastic staff! Jose helped me get into a beautiful car and helped me stay within my budget. He helped to make the entire process fast, efficient and very professional. This is the 2nd time I did business with Prestige and was not disappointed, they treated me with the same dignity, respect and professional manner just like when I was their 1st time customer, absolutely wonderful! They have even helped my husband also finance a great car. Brilliant and helpful staff. May God bless them to help many others for many more years!!

Excellent customer service from Jose at prestige auto sales...Highly recommended

Great experience at prestige auto salesJose helped me out, excellent sales person

The boss gave us a great deal, was very good at negotiating. The workers were very well mannered and talked to us with respect. I felt very welcomed here more then any other car dealership. They listened 100% and answered every question with ease. 20/10, I 100% recommend this place.

I showed up to purchase a truck there today with an appointment and when I got there, they said they didn’t have me for an appointment and on top of that, the truck wasn’t there. I was told that the truck had a check engine light and wasn’t gonna be available for another 2 weeks. I was there to buy it, and wasn’t told about anything due to it being fixed. I also wasn’t told that it broken in some way. They got me there with an appointment online, and bamboozled me when I got there. Ridiculous

Jay was such a great sales representative at Prestige Auto. He was personable, patient, and a great communicator throughout the whole process. Great place to purchase a car without the added pressure. Highly recommend Prestige Auto!

Thanks Abe and the rest of the crew at prestige Auto Sales, you went above and beyond to get us the vehicle we needed,we will totally recommend you to anyone thanks so much again signed very happy customers Wyatt and Nonie

Great Used car lot! Most are shady and unprofessional, but not prestige.Omar the salesman was efficient knowledgeable and even filled my tank before i drove my car off the lot! Great prices good staff and are very upfront about all costs and fees. Definitely will be back for my next purchase. Thank you Prestige.

Jose provided great customer service and was very helpful throughout the process.

Jose was very helpful in the whole process in my family getting our car.

Give this place a wide berth. The sold me a car they didnt have title to, and it took two months to get it sorted out. Super unprofessional. This is exactly the type of used car dealer that gives used car dealer a bad name. Turned what should have been a very easy transaction into a huge hassle.Do yourself a favor - go someplace else.

Definitely would purchase from them againEmiliano the financing manager Super honest guy All the salesman Were very friendly very helpful And straight forward But above all we are very happy with our purchase Hope this helps God-bless

These guys prey on people they think do not know anything about cars or how car’s are financed. That’s why they are called “home of the first time buyer” We purchased a dodge caravan 2017 we thought we had gotten a great deal, within 20 minutes of leaving the lot the check transmission light comes on. I called Jose the next day his attitude was rude and very unprofessional, Definitely acted like I was bothering him, He said bring it in. My fiancé thought maybe it’s the o2 censors so he switched them out and the fix transmission light still came on. Turns out the catalytic converter needs to be replaced. Then my fiancé calls to see if we can get it repaired, Jose said we had not EVEN BEEN FINANCED YET!!! So now the transmission is leaking and it’s overheating…. Mind you I have not even owned this vehicle for a week. We told them we do not want to resign we want to bring the van back and get our money back. Imagine if only a week in we have all these problems what is going to happen in a few months. NO THANK YOU!! We went into the office where the owner and multiple people tried to badger us into keeping the cat stating the vehicle did not have all those issues and even threatened to send in the old contract because they did not like us. We called the police because at one point they even closed us inside the office!!!! The owner was using obscene language and even made threatening fist motions towards my fiancé. When the police arrived they gave us our money back because they had to there was no legal contract !!! BEWARE they sell shells and doctor up the vehicles good enough for you to test drive and drive off the lot with no issues. Dishonest crook!!!!

We are very disappointed with this business... They seem to be experts on false advertisement. First of all we decided to purchase a commercial van based on the pictures that were posted on the Ad. When we arrived to purchase it, the dealer had removed the racks and shelving that were originally installed on the van and stated that they have them so that we can proceed with the signing of the contract. As soon as the paperwork was completed and deposit collected they mentioned that another other shop had them. When he went to see them, they were not the racks nor shelvings that were advertised. Then they said that we can bring the van for next Saturday so that they can install them. They promised to have the same racks/shelving that were originally install. We sent one of our employees to take the van on Saturday so that they can install them but it turns out that they didnt have them ready so he had to come back on Sunday to pick up the van. He arrived and still the van was not ready and the parts were not the same. They are very dishonest. We dont recommend this business.

Jose was a fast straight to the point Salesman. We got there and we knew what we wanted and for how much and he got us at a reasonable price. Prestige auto sales is the place to go for the right price!

Coming to Prestige was the best decision I made. Abe was really helpful in answering all our questions. We were able to get into the vehicle we wanted.

They were nice and it was and Easy purchase they give all that information I ask

Amazing experience purchasing a vehicle here. It was a quick due process, friendly staff that appropriated their efforts in giving the customer the best possible experience, and better yet opportunity with their new car. Great for first time buyers!

Very very very great service. 10/10 for sure. The boss was great at negotiating prices and was very good to talk to. Our questions got answered with no fault. This is one of the best car dealerships I have been to in a while. I felt welcomed and you will too. I 100% recommend.

Ill be the first to tell you my dislike for the whole car buying experience as a whole. But from the moment me and my son started talking to the owner Abe it was immediately felt the folks at Prestige had our best interest at heart. We came into Prestige to purchase a car for my son and left fully satisfied with our purchase. I appreciated the integrity from the enitre staff. I dont like using the word salesman but the sales rep George made sure this car buying experience went as smooth as possible. Prestige made every and all efforts to make sure I felt good about this major purchase and addressed all concerns I had. Again this purchase is for my son. I would highly recommend stopping buy and taking a look at their inventory. Also, they have an excellent detailing team. 10/10

I got a great van I thought wasnt going to be able to qualify but I did very good costumer service!

JOSE TAKE CARE OF ME! 101% service. I live in red bluff I drove 3 hours from home. To get it, I appreciate you Jose at the dealership. His a great man.

Omar helped me pick out the perfect car. I was concerned about a sound on the car and he offered to fix it before I take it, and even offered a rental car until it’s fixed. He was patient with me as I looked for the perfect car for me.

Didnt look like the picture I saw however they put it in the contract they put it in the contract that they are fixing it gave me a loner give me a loner felt really well taken care of overall I would say they did a great job you did a great job so far

Bought a truck Friday. There was no pressure, no pushy salesman, just great prices and good people there. Thanks Abe & Jeff

I love this place! Thank you Omar! Im almost 40 and I just bought my dream car and Prestige made it so easy and hassle free. Best car buying experience Ive ever had. Thank you!!!

Amazing experience, and very friendly. Will come back for more cars!

My daughter got pre approved a few days before we came to the dealership to avoid the all day hassle at the dealership that we all dread..Omar was our salesman he was knowledgeable about the vehicles on his lot. He helped us pick out the perfect car. The entire staff was friendly and helpful. I will definitely come back and refer friends and family here.. Thanks for a pleasant experience Prestige Auto👌🏽👍🏽

Abe and Jorge were very helpful and made our purchase go smoothly.Lucia was very friendly and helpful, she always made sure my questions and concerns were answered in a timely manner..Thank you to all three of you, my husband is very happy with his nee car! :)

Nice cars but I wasnt helped much

Excellent customer service. With Jeff.

Excellent service thank you very much for steach but I also wanted to say there are scholarships they know what theyre doing and they know what theyre selling right like that!

I submitted a pre-approval on Thursday, didnt hear from them. I called friday, nothing yet. I called Saturday again, and finally I had been approved but they had forgotten to call me. First they told me the car I was interested in wasnt there anymore, then that it was. I drove an hour not sure if the car was there. It was and I test drove it. The guy didnt even introduce himself. He didnt sell me the car like I expected car salesman to do. He just observed all the time. I decided to get the car and started the paperwork to finance it. He came back with high rates and the only way to lower it was to have a co-signer. I kept in communication with him and the next day, I submitted my co-signerss and my personal information just to be told an hour later that his manager told him the car had sold yesterday after I left.

Extremely happy with this purchase! Wonderful vehicle at a very reasonable price. Omar assisted me with everything and was very nice, helpful, knowledgeable and caring. I would recommend this dealership to anyone looking for excellent service and reasonable price!! 😊

Just explain a bit better the contract. He was very friendly and calm. Very patient!

Very helpful we called and came in the next day and drove off with a new truck I definitely recommend coming here for a smooth stress free experience.

Updated review:While the service at the time of purchase was seemingly great and streamlined, I was knowingly sold a vehicle that had a punctured tire. It went totally flat in a matter of days, which meant that with how long they had the car, they would’ve had to have refilled the tire with air several times. Nowhere in the vehicle information was there any mention of this puncture. I inspected the tire recently and saw that an *entire screw* was in the tire, complete with a washer. Not even one of the tiny ones, it’s large and noticeable when you actually look. So now I have to drop money on getting a new tire. The blatant dishonesty dropped my review two whole stars, ‘cause this is such a ridiculous thing to cover up.Added note: I know that the screw embedded in the tire was a problem before purchase, because I had to ask the person selling to me if they could fill the tire due to low air pressure. I also noticed during my test drive that there was a peculiar metallic noise coming from where the tire is.

The whole experience was amazing. The guys were super friendly and we got a great deal. Im still not sure how we got the deal we did. Save yourself time and just come here first.

Omar was a very friendly and courteous salesman. He worked with me to find the perfect vehicle to meet my needs. I am very happy with my experience.

Just bought a car from this place they have the best customer service great selection of cars reasonable prices and I’m totally satisfied really happy

I love this place, so easy peasy... my new van is awesome! Omar is a fantastic salesman, he made the experience wonderful..

My salesman was a guy called Abe. He was very helpful from the beginning. The first car I wanted, 2019 Corolla, was sold before I had the chance to make a deposit but then I saw a 2020 on their lot and liked it. Since I really wanted the 2019, which was cheaper, and it sold, he made me a very good deal on the 2020. I was buying the car out of state (in Oklahoma) and it was the first time he was doing an out of state sale. Being the 1st time, I think he did great. He was very honest about the condition of the car and they even took it to a mechanic to get checked. He also helped a great deal with the shipping. It was an awesome experience. I would buy from them again

Omar is awesome! Very professional and courteous. Made our buying experience quick and easy. I highly recommend

I would not recommend this place. Jose helped us with the 2017 kia soul + for advertised on their website for $9,999.00and he was great. We told Jose we were paying cash and needed the full cash price. After waiting 20 minutes a different guy comes and says its $12,225.00 cash price with all the fees. I asked to see the specifics of the fees because that sounded really high. He then says well you dont want the extended warranty right? I have to make my money somehow. He says the car price was put in wrong its supposed to be $12,999.00. But the price on the paper on the car says $10,999.00. Plus it had almost 9,000 more miles than advertised. On the paper he wrote a $999.00 fee for edge GPS system. I told him we dont want that. And he says well if you dont want the warranty then you have to take that because I have to make my money somehow because the car was advertised the wrong price online. I said that was not our fault we didnt know that. We drove all the way from Clovis CA here for this car. Then he says well you guys are ok with cheating me out of money? I said how are we cheating you we didnt know the car was priced $1,000 wrong. He started to raise he voice and became a little aggressive so I said Im done. I know that extended warranties arent worth the money. I learned the hard way on the before. And he shouldnt make us get a edge GPS on the car if we dont want to. They should honor what was posted on their website and not try to get over on people. This was a really bad experience and very poor customer service.

Jay and Jose excellent customer service

I bought a car from there and Im kinda of disappointed with. Ive only had it for 7 months and Ive had to put new tires on it and when i went to a tire shop to get an alignment they said it couldnt be done cause the rods were messed up. Plus it doesnt have keyless entry or a navgation system. The customer service was excellent and they gave me a deal but still would of like to have gotten something faster and newer

Fantastic car sales company. Omar went above and beyond to get us the best deal he could on a car i would recommend prestige auto sales if you are ever in modesto. Amazing prices amazing cars Prestige

Jose was the best great service in and out within an hour Perfect service. Thanks

The person who attended us was on what we looking for, the problem I noticed on 3 different cars I saw they was dirty, stain on seats door panels looks like someone spill a coffee on it. As a dealer need to put attention on cleanness its the fir thing I cough my eye, and make me think if they dont take care of the out side how its the engine o transmission maybe they check only if it starts and offered to the public.

The dealership was easy to work with and Jose was very helpful in me securing my Camry!

Jose has great customer service car comes with carfax report very happy with our experience!!!

They were super helpful! I walked in looking at a certain car and they even offered a better one and cut the price that was super attractive and I couldn’t let it pass. All in all would highly recommend!

Omar and everyone else are really friendly. Straight forward and professional. Would definitely recommend to anyone looking for a deal.

Jay was extremely helpful in the process of us getting an affordable, awesome 2018 Ford Fusion!

Amazing! Found my dream car here for cheap. And the people are amazing!

Staff was very friendly; and the atmosphere great. I was at ease and satisfied with the online shopping experience, as well as the test driving part. Fast fun and friendly. Will check here again just to see what deals they have.

Jose did a very great job assisting me and getting me a car. The process was fast and easy. I recommend 10/10

Husband was in need of a car and after striking out he found prestige Who did everything they could to help. We appreciate the service and the friendliness! Thank you Jorge!

Bought a truck thru prestige. Jose was outstanding with his customer service and patience. Abe was Awesome with explaining everything about the warranty that I purchased and his customer service as well. Easy no hassle transactions. I would give 10 stars if I could.

Hands down the best dealer ship in Central Valley! All workers and owners are very respectful and honest ! I went in there to get a car for my daughter and couldn’t be any happier walking out of there! I totally recommend coming here you won’t regret it!