First time at this store. I was amazed with the amount of inventory they had. So many options. The staff was also very courteous, friendly, and very professional. I will definitely be coming back. Only reason for 4 stars is that I wish they had some sort of rewards or discount system for first time shoppers/riders off their first purchase. It’s more like 4.5 stars. Still an awesome place though!
The staff was amazing and extremely helpful and knowledgeable. Would definitely recommend this shop to buy your gear.
The crew is always there to help you out. And they dont try to make you buy the big dollar stuff. They hear you when you tell them your budget. Which is a good thing for some of us. 👍🏽👍🏽👍🏽
Great service. The employees are very attentive and friendly. I came in looking for a specific item for my bike. They made there recommendations and they even assisted with the installation.
They are all very friendly and always ready to help. I enjoy coming to this store. Thank you for all your help.
Great Customer Service! Great Price!
This location is always super helpful. Its one of my favorite locations, just due to the great staff they always keep here.
Excellent selection and excellent help. We had to get quite a bit of gear and mechanical stuff last minute and were able to find everything in one place.
I came here to find my motorcycle gear. When I walked in I was automatically greeted with polite employees. I walked around and a female employee came to me to see if i need help. She not only showed me but helped me the entire time find what i needed. Excellent customer service. I would definitely recommend Cycle Gear. I will definitely come back.
Ive been shopping here since the store opened. Always my first stop shop when I need something, for myself, wife or the kids. Always great customer service.
Ive been blessed to get back into Motorcycles on my 60th birthday, April 2021. Ive been to Cycle Gear on Carpenter in Modesto and have had a different man to serve me each time. Each one of them have been polite, friendly, and knowledgeable in addressing my needs. The products and service I bought have been excellent. Im looking forward to many years of doing business with them.God bless you all.
Great staff, helped me out with a return and went out of their way to make sure I got the item I needed!
Good friendly service..didnt have the size tube and tire I needed but they seem real friendly .. I didnt get the vibe like watch that guy make sure he dont steal nothing.. Im not that type of guy just get that alot and its just rude to prejudge someone.they made me feel comfortable..
I enjoyed my experience and the level of service I got yesterday while there. My original intention was to try on a Schubert helmet and then shop online for my size than maybe comeback for a price match. I had some internal pressure to get a helmet yesterday because I couldnt ride my bike without it.But, I got a lot of personal service and answering of questions about helmets and different brands. Eventually, I chose to go with a Shoei helmet in a color I didnt think Id like but that actually matches the secondary color of my VRSCSE2 (Red). And, what the heck, I ended up getting a bike to bike commo system, battery tender, battery and battery tender extension. It was a great experience and very professional. I bought just about everything I need for now but Im sure Ill be back. Thanks for a great experience.Mark
Helpful staff. Carry lots of stuff for your needs. Dirt to Street. They got or can get it.
I was met with smiling faces of the employees. Much better than before when I couldnt see but the top half of the face because of the illegal and fake mandate.As one with hearing impairment and being a anti-masker it was such a joy to hear and see those who helped me. Thank you for removing the useless mask. I will shop at the Modesto store again until they try to mandate again.I bought a Ogio back pack with no hassle and a competitive price. A good experience.
I have been looking for an XS Helmet with a sun visor and shield. The staff assisted me in finding the perfect helmet and install an awesome Bluetooth intercom, giving me a discount on 2 systems since they didn’t have a dual system in stock. It was an wonderful gift for my birthday.
Was a great place to get our cycle gear friendly staff will go again 😃
Great Customer service and knowledge of products.
I came in for a new helmet. Personally one of my least favorite things to shop for. The associate took his time with me and finally steered me toward an AVG.I dont go into Cycle Gear often, but every time I do the people there are courteous and helpful.
My son just got to buy it and we went here to find a helmet for him the lady that helped this was very helpful and she had a lot of knowledge spent quite a few dollars but well worth it for his safety
Great hassle free customer service with friendly helpful and very knowledgeable staff!
Bought helmet. The man who helped us was extremely knowledgeable and helpful
We went in and a staff member asked what we needed and helped us find everything. She helped my wife find a jacket that for her well. Great experience.
Great deals riding clothes jakets pants helmets a large veriety awsome
Our visit to cycle gear was excellent great customer service found exactly what I was looking for
Great service with a very helpful and friendly staff.
Great staff always very helpful even with returns or exchanges.
Went in to buy and have my tire changed out with no issues, the employee was nice and did a good job.
Probably the best moto shop in modesto by far super nice staff unlike the other shops around
Friendly staff, very helpful. The store lacks on in-store items but they will find it and order it for you
Youve got a real asset in Randyhe was extremely helpful when it came to questions about my 91 gsx1100gThank you CGKeep up the good workM.S
Store doesnt seem to have much of a selection of anything that is not Bilt or Sedici when it comes to motorcycle clothing. Saw one pair of pants from an unknown brand and one Alpine star summer pant. Maybe found 1 or two jackets that were not the house brands. Only thing in my size was sedici and after the failure in quality my last sedici purchase was, not going to give that brand any more chances.Accessories seem to be pretty sparse as well.I had a return of some defective sedici pants and the guy that ended up processing the return was just not happy to deal with me. The woman who originally helped me was great and happy but when she needed help from the other employee, it felt like I was just a hassle in his day.Ive been coming to this store for years but Im not finding much reason to go when all Ill find are the house brands and empty accessory peg hooks.
Stock isnt as varried since the merge with revzilla. Went to look at pants, and they mostly just had sedici. A single pair of A*, and I dont recall even seeing any dianese pants. Same goes for jackets; mostly sedici.
Being a novice in the realm of cycle gear and quads, etc, I was privileged to find a very helpful staff member who dealt rather well with my more thanentitled grandson who was beyond uncooperative. She helped me pick out the best gear and helped me deal with him. Amazing!
Great customer service and product knowledge.
Stocked up on items the majority of the time, staff is always helpful and friendly.
Good service and helpful staff.
They had everything I needed to get my son safely geared up to ride his quad.
Great place for motorcycle gear. My go to place gloves,boots,bike tools etc. Check them out. Cycle Gear stores are in most cities.
I went in this morning and no one talked to me or offered to help. Ill be buying my helmet from Amazon, but at least I got to verify the size here, so thats a plus
Good selection, fair prices and gave me the veterans discount without me even asking, nice.
The store is clean and the staff is friendly.
Very helpful and quick
Great customer service! Thanks for tire install Colin, rides smooth!
Dont bring anything nice here, bunch of jokers working here. Scratched a brand new black rim and instead of making it right, they rather sit there and argue and not even have me talk to the guy who inspected it when I brought it in there. It was my fault for trusting cycle gear for providing an honest service. I will never bring a tire back here an advise you to do the same if it has paint or worries of scratching your rim.
The parts I needed were available at a good price.
First off I’d like to say thank you to Mick for being so helpful when looking for a helmet for my daughter. He was so friendly and genuine and took the time to find one that properly fit. They have a huge selection of gear and we’ll definitely be back!
Nice store, friendly employees.
Great above and beyond customer service. The manager and asst. manager were very smart and helpful. She was super friendly and informative. Thank you for everything will definitely be back even if its to place an order online because the store inventory is not aimed at females who prefer other colors.
The employees here are great. They take as much time with you as you need. They are very patient and knowledgeable. They have amazing closeout and sale prices and the best selection of riding gear in Modesto. I would certainly recommend cycle gear to anyone that rides or is a passenger. I love this place.
They had the part I needed in stock. Huge selection of good quality stuff. I could spend a lot of money here!
Great service, great prices.
Love this store. Great buys!
Amazing customer service, always have what i need in stock one of my favorite places to go
Great place the only motorcycle shop I go to. Customer service is amazing, the store is always clean and organized. The bike nights are great, I love attending them.
Always the best service. Great selection of gear and parts.
Very knowledge and helpful. Couldnt work on our tire since it had a tubeless system, but great experience.
Good folksHelpful
Love this place. Helpful staff and good prices. Lots of choices on all kinds of gear
Always great customer service. Sam is awesome with helping my girlfriend and I. I love how they never push a sale on to you, they just make sure you get all the things you need. I will be back for sure
I love this place if you need a part call them they are also soooooo nice
Modesto store is limited in its choices, but always spend when I am there.
Great customer service and even with curbside pickup only they found a way to make it work
Went in for gear and a really nice British man took his time and helped me find everything I needed, was very nice and patient will be shopping here in the future
Great service and selection at this location.Staff is awesome and very helpful especially Sam,she always has the answers i need. I highly recommend this Cycle gear, if for nothing else the service is excellent.
Really nice staff that are always willing to help. Everyone here knows a lot about what gear is a bad idea and whats good. They never try to make you buy a more expensive model either
Great customer service, didnt feel pressured. Alot of options and can order as well.
Jen the Manager knows her stuff.I Love this store I always find something there.Friendly services.
Great customer service
Awesome
What a fantastic store!! Great selection on all kinds of gear and very knowledgeable and friendly workers. I will definitely be shopping here again!!
I have been going here for years, and they have always been super friendly and knowledgeable, recently I bought a new helmet and they took the time to install my Sena from my old helmet... Professional Grade... I will be back... Thank you for always being a place I can rely on...
They had a great Fourth of July sale going
Just bad service 3 months for a thottle cable that they said supplier had now they say another month but they took my money getting a refund if they physically dont it have dont order it
I had recently bought a Sedici Helmet from this store. One of the Visor clips broke off. I called in, Jen picked up she told me to come by. She replaced the clips for me quickly. Very nice and friendly, Talk about Excellent Customer service.
This place is TINY. Of course, my point of reference is the Cycle Gear in Sacramento. Decent selection, and nice employees, just cramped. Pricing is hit or miss, but they have pretty regular sales. Great helmet selection! **UPDATE: since this review, theyve opened up into the suite next door and more than doubled their space. Way more inventory, and more room to move! Their selection has gotten better as a result!
I love the place. The people working here have a family feel, unlike other places where the friendliness feels forced. May be a tad bit overpriced, but not everything should be ordered online.
They were very helpful and patient with me. Im a new dirt bike owner and i recommend this place highly.
Great service n product
Good customer service 👍
Ladies were very helpful. Had great advise amd expertise on everything they sell. Worth the drove from stockton.
I called them twice he said call us back 30 min again
Friendly staff mostly. A guy who saw us looking at helmets walked away to other people, but we got a super friendly girl who helped us. Selection for gear is good. I took off a star cuz of the guy and one more because the sizes of things are limited. But I like the store for the most part!
Horrible customer service
One guy was helpful but one of the girls that works therw is kind of rude or that may be just her attitude
Not following the guidelines that they have posted. Was almost an hour wait. Could have been because they had double the amount of people in the store.
Went looking for a helmet for my daughter, they didnt have the size we were looking for, but JJ was super helpful teaching us about helmet sizing and finding their location with our size in stock.
A great place to get what ever you need fir your bike
Always friendly and helpful! Jen is the best!
Very friendly help. Great prices. Lots of choices. Luv it!!!
My son and went looking for some boots. He found a pair, nice and comfortable. Nice staff, very helpful.
Changed the price when I got there. Tire change Went from 25 to 30.00 on the phone. Then went to 50.00. Lol. I had to buy a tube witch I shouldnt of spent a 1.00 at that place but I needed it.
Just want to say the help here was awesome....spent a pretty penny here and the staff....all of them..... were helpful and friendly. It is a smaller store but they have my business. Thankyou Cycle gear.
Was helped out with a return that was months old, policy is 30 days, was meet with a beautiful smile and was immediately helped, she called corporate office and got the return cleared for me, great store .. and the lovely employee that helped me made it even better !
Had a great experience the gentleman that helped us find and pick our helmets was cool and never pushy or rude
Great place to pick up gear. Big selection of helmets. Staff was quick to help and patient while I decided on the gear I wanted.
Great customer service and quality products, excellent advice, military & law enforcement discounts, bring i.d.