Wonderful store. Every encounter Ive had with staff has been very pleasant. Staff always asks if you need assistance and is open and knowledgeable about different things. If they dont know the answer, they will find someone else who does.The store itself is always clean and organized. Love it!

The young man that helped me was very knowledgeable about the product I was looking at. (Sorry, dont know his name). Was not pushy or tried to rush me. Will definitely be back and will recommend Best Buy to all my family and friends.

Friendly smiles everywhere. I am always greeted at the door with no fail. I have bought things from here multiple times with no fail. I always have been very satisfied with this store. I wish it didnt have to close down. I will miss the closeness of it.

LOVE this store, but I actually wish theyd ask if we want help LESS. Cannot just shop for what we know we want without every single sales person asking if they can help us. Other than that love them! Maybe offer a special cart color for those who dont want help...

Nice store! Good staff! Knowledgeable people with good selection of every product such as electronics, appliances, computers, phones, tablets, etc etc! The downfall of this place that they dont have a great music CD selection anymore I mean a half an aisle if that just sucks! Also bathroom doors and some other stuff in that area of the store need replaced

Installed a new radio in my car for me. The service tech did an excellent job, and I am pleased. I would recommend their audio technicians for any work like that you need to be done.

I enjoy the layout of this store! It is much more open and roomy compared to the cluttered Davenport Best Buy. The employees are well versed in the departments they work in and can help with any tech problem under the sun as well as help you find exactly what youre looking for.

Everyone was very kind and assisted me with all my needs. The only downside I would say is that the geek squad member dropped my brand new graphics card while taking it back to install it. In return though they serviced it for free and the card still worked so in the end still excellent service!

Sales assoc. greeted me and stayed in the area while I shopped. Hedidnt hover around me but was in easy earshot if I needed him. Hetold me briefly about the speaker I was purchasing and made a hookup suggestion based on his experience in the store and personally.

If you havent visited this Best Buy store recently, you really should. Their products, prices and customer services cant be beat. Im back to being a regular Best Buy customer.

Had an issue with computer product, but had extended warranty. Allowed us to either replace product or upgrade product. In and out in less than 15 minutes. Great customer service.

Good branch awsome employees. They have always honored online prices for me. When I went in the other nigh i got told their store is shutting down 😑

Staff is very helpful and friendly. I went in for a car stereo and some other car appliances, and the guy who helped me used to run competition audio. Always nice to know the people helping you know what they are talking about.

Really not much of a reason to go to best buy in the modern age, unless you like to see things before you buy them. For the rest of us mildly tech savvy degenerates we will more than likely buy from Amazon or new egg.

Good service. But we did have to wait ~20 minutes for someone to come help us purchase a laptop. Also the place was not very busy so there was no need for the long wait. Other than that the guy that helped us was friendly.

We enjoyed shopping for computer .. Salesman was not pushy... Let us take our time and was out of our focus til we were ready... We loved that because we dont like a salesman at our elbow when we shop

Colton was very knowledgeable about what we were shopping for. Answered all our questions and was not at all pushy. Helped us to make the right choice that suited our needs.

Was looking for a new washing machine and the sales person was extremely knowledgeable and helpful. Checked multiple websites to guarantee the lowest price and made sure the delivery was available. Great job!

Definitely the place to go for cell phones. The staff in that department were helpful and very friendly. They also were efficient in getting our upgrade done.

Got a clearance tv that has the most beautiful definition Ive ever seen. The online process and staff were all convenient and easy. They had everything ready for us upon arrival. Recommend 10x over!

YOUR PRICES SUCK........MAJOR RIP OFF!! WONT HONOR ONLINE PRICES OR AVAILABILITY. WHAT KIND OF CRAPPY ELECTRONIC STORE DONT SELL CDS??GLAD TO SEE YOU GO!! ALL THESE POSITIVE REVIEWS MUST NOT SHOP HERE ANYMORE IF YOUR LEAVING BECAUSE LACK OF BUSINESS..................

Some Bestbuy stores are better than others in terms of customer service, cleanliness and overall look. This one is one of the average or below average stores. The bathroom smelled really bad and there wasnt any paper towels, the dispenser was completely empty. Also, I was there for like 20 minutes before someone asked me if I needed help.

Very rude agent at Mobile connections (At&t) and his name is Tyler. He will not answer your questions nor give any information. Best buy Davenport is very good in service.

PLEASE PROMOTE the man that was working at Geek Squad tonight. He didnt have a name tag but he is a younger black man and he was so sweet and very nice!!! He explained everything nicely and we had a few laughs! He was very awesome!!!!

It was a normal best buy. 100 people as you to help as soon as you walk in, to each his own. They did not have any computer chairs and their tv mounts were way overpriced.

The customer service department is really good. Great conversation. Had good advice on umm. Antennas. Great Store!

Its a best buy. The staff is friendly, knowledgeable and helpful.The mobile department does their best. Could use more staff, perhaps dedicated to the top carriers.

Great customer service and everyone is always ready to help.I just bought some accessories for my camera here and there were several staff that helped me to choose what fit best for my camera, which helped to make my overall purchase.

This Best Buy is better than the Davenport store imo, sales people are nice and dont seem as bothered to help you. If you dont need help they dont bug you alot. Its smaller store with less than the Davenport store but holds its own as far as customer service goes!

I love this store but it closing. So goodbye best buy.

Ordered stove for my Mom asked they call my phone number before delivery so the Gas line could be unhooked in preparation for the delivery. No phone call was received delivery crew did not pick up old stove because gas line was not unhooked. Called store and asked if they could come back by and pick up the stove was told they would call the delivery truck and call me back within an hour. As you can imagine I was never called back, this is what you are on the hook for if you buy here. Customer service does not exist.

Great service, knowledgeable staff. Wouldnt recommend going without being somewhat educated about product/services as they WILL juice you. Wal-Marts warranty/protection plan is better, but you cant beat BB staff for product knowledgability.

Company is starting to go shady. They expect people wont care to check up on reward points or to claim them. They simply dont show up weeks after certain transactions. After you call corporate, they blame in on the generic system glitch.

Friendly service. Sometimes shorthanded during peak hours but still a nice clean store with plenty of stuff to choose from.

I had to wait about 10 minutes before anyone helped me find what I was looking for. I was a little perturbed because other people were getting helped and I wasnt. And then they wound up not having the item that I needed.

Its a lot smaller of a best buy then I would like but its the only one on this side of the river.

Ordered online for in store pickup. In and out in minutes. Great service

Couldnt find my reciept but returned my unopened unused (untouched) product easily. I purchased the wrong (expensive ) cord but the refund was smooth and friendly

Most people are fairly knowledgeable you can tell some people havent been there very long dont be afraid to ask for someone with more knowledge

Best Buy always have an answer and they explain in terms you can understand.Always a pleasure to visit any Best Buy store. Stop in one of their stores and see for yourselves.😇🤗

So happy with this store....Ive loved shopping at Best Buy since the 80s and never buy electronics elsewhere.

Probably the worst experience Ive ever had at a Best Buy. I couldnt even get to the product I wanted to buy because the sales reps were standing in front of it. They finally moved yet not one acknowledged me or asked if I needed help. I probably compared a few different options for about 15 minutes at one point even sitting on the floor to read the boxes and still no one spoke. 2 or 3 different reps walked around me one even straightened the end cap a foot away from me, looked at me but never spoke. Id rather there be no reps to be found than rude ones with zero customer service.

Always a great place to go for technology needs. Great people and great products.

Helped me to find a great T.V. and computer! Thank you for the fantastic help and great affordable prices!

Bought my mom a laptop very good help on the floor very nice people

Best Buy on Earth! Always Quality and love their return policy of course...

Awesome Awesome!Got a wonderful 6 Alcatel Cricket Cell phone for 60$

As long as they have enough help it is a great place to shop for your electronic toys.

It took awhile to get help but the geek squad guy was super nice and helpful. Its ashame this location is closing

Greeter greeted me, then, no one: all gossip, no help for customers. When I came to check out, they were all talking at the greeters desk. I threw my stuff on the counter and left, hopefully never to come back. I then was told that other people were just saying how bad service they give there... Seriously, go to Davenport, Iowa store, it is ten to twenty minutes across the I-74 bridge. Less tax, great service, and you will get help. Yes, this sucks to say how bad it was, embarassing, sorry.

For a grand opening they sure dont have a big selection

Quick visit here but it didnt look bad, didnt see many staff working but nothing out of the ordinary.

I can answer all of my own questions, thank you. I will come and find you if I need something.

Since your survey wont load I figured I would just send an email that nobody will care about. I drove 60 miles to your store and purchased a HP laptop. Took it home and the only thing that worked was the fan. I drove back the same day and took back another laptop, lower performer because they did not have the same one, and started it up. It was working at first. While loading the newly purchased Home and Student Office 2016, the computer shutdown and would not reboot. I needed a computer so I then went to repair my computer that I spilled a soda on by cleaning it up and got it working again. Today I took the computer back to Best Buy, Moline, Il store and was refunded my purchase, except the software. Jenny, the store manager told me she would not refund my software since I activated it and told me I could either sell it, use it on another computer or give it away but she was in no way going to refund my $120.00. Dont ever expect me to buy anything from Best Buy as long as I live. I cant imagine how Jenny go to be a store manager. She has no sympathy or regard for the customer. ​

Took forever to get anyone help me and then this person was helpful.

Decent enough but no one to help find anything.

Thanks for the great advice on the products. It was a good, efficient, & friendly experience.

Great service but check in stock mchds they have limited variety

Great service! The employees are always very helpful and knowledgeable.

Good place if you have questions but dont expect cheap. Upside is they price match with amazon so you always walk away paying less

Good location near South Park mall, and provides good service. Not the largest location for BB stores, but still has adequate selection.

I received excellent service from the Best Buy in Moline, Il. Great help and the manager when the extra mile to meet my needs that day on a price match. Overall great experience and you cant beat the prices.

Bought an insignia 55 TV and the picture doesnt fit the screen.. and they cant help me. :( why have a big tv if the picture isnt big?

We had great assistance from people who knew about the products they were selling.

Like any other best buy just more warehouse type feel after the last renovation a few years ago.

Great store. People with knowledge and great customer attributes

Very excellent service & great experience every time.

I love buying stuff there but calling there is one of the most horrible experiences ever. You get there call center after 10 minutes of holding on the phone

Love their prices & merchandise. We are very sad that the location in Moline will be closing 😞

I shop here often. Usually has the item I need in stock. Associates have usually been pretty helpful when needed.

Easily returned an item I couldnt use.

They greet you at the door n know jest wjat ypur looking for

Quick easy,helpful staff.knew what I wanted and staff didnt give any sales pitches about what I didnt want

Its Best Buy - they have what you need when it comes to computers or electronics.

Good prices on laptops and some other items. Convenient location

Friendly customer service on top of everything that a typical best buy has to offer.

They have a real nice water fountain by the bathroom, nice thrusting water pump.

Good deals to be found in the day of internet shopping. They arent as pushy as they used to be.

Love this store!! Staff is very friendly and helpful.

Love best buy repair service, very helpful and dependable.

Good place to go workers are very knowledgeable..

Griffin millenials and their hmmm,,, to questions. Good riddance

Got good deal on LED HDR 4K TV

The sales peopleb are so helpful and knowledgeable. My favorite store in the Quad Cities!!

Friendly and helpful service, but seems a bit understaffed. Not the stores fault, but they do their best with what they have for sure.

Clean store and helpful associates..some prices a bit high

Love this place love me some tech.

Good place and some good deals. But most of the electronics seem to be overpriced

Need more help on the floor was hard to find someone

Great service nice employees geek squad needs a lil more training on basic computer specs like what size powersupply is in a desktop and the wattage as that info is needed for future upgrades.

Store had the exact product (fitbit blaze watch) at the exact price advertised.

We were so happy to get all of our technology from Best Buy - excellent service and great prices!

Best Buy continually manages to limbo under the bar of my every expectation.

Went in to purchase a t.v.. Staff was very knowledgeable and spoke in terms understandable by the average person.

Rashawn in computers was super nice and very helpful!

A place to find whatever you need for pc phone wifi tec

Service was great staff was very pomite and helpful

This place is awesome. Make sure you price match with Amazon.

Got a great phone good deal too

I just went in looking for a FireWire to FireWire cable and the seemingly nice lady said that the Davenport store will for sure have it in stock.So I got in my car and drove 10 miles to discover that they didnt have it in stock and she wanted me out of her hair.Next time Ill go to Walmart or Staples and wont be roped in to playing Easter eggs.