I was hopeful Monroe rairdon was going to be a better experience than their Kirkland location. I made a service appointment a couple weeks in advance so I could get a loaner. I drove 40 minutes up to my appointment and got checked in. When I asked about the loaner I was told they were out. I couldnt leave my truck for a couple days without a loaner so ended up driving home. I was told they would call in the next day or two when a loaner came in. That was almost a week ago. Still no update.

Excellent service. Excellent cappuccino ...

Ive had my vehicles serviced here for years. And so far Ive been completely satisfied with the level of service as well as the pricing.

Fantastic service with friendly people. Covid 19 very safe and still customer concerns their number one goal Great place to buy your next vehicle or have it serviced by knowledgeable technicians.I have had my vehicles serviced with this Smokey Point dealership for years and have always known that each visit it was performed right.

Bought my Jeep here last year, with the service package. The service dept. is wonderful when I come in.

Not sure of this place they seemed to have lost my warranty paper work .

Heaven. Needed an exhaust bolt for my Ram, and of course they had it!

Have bought 2 cars from here

Service is good, but almost all parts come from Portland, so it means you have to wait a day or so.

Shop labor was like 116 a hour. Other than that, they do great work.

I had a great experience last time I bought a car there... although my brother did not ran with the same luck he bought a car that was over priced and I seen like whatever it was services he was supposed to get well he did not get after signing... thats why I give it a 4 start... but in my case everything has been going well with my purchase

Be three early because it gets packed quickly, good service/friendly people. I was the first person but it took 40 minutes for my oil change. Thank God I have 5 more free oil changes, also think about smileys other side of monroe

Very friendly but pricey

Lee helped me get a car today, my experience here overall was great. Thanks again lee!

Great experience and great people. Very helpful kind and courteous.

Another fantastic service experience with the people at the Monroe location. Always fast, friendly, and Professional Service. They never claim I need more work than I do and never try to upsell me. You go in for an oil change and thats what you get. They will let you know if they see something that needs attention but they wont try to upsell you into a bunch of other stuff.

Had some work done on my 2018 JKU they did a fantastic job getting it back to my in a timely manner and the customer services was great.

Went to pick up parts first time there salesman came out as I looked at Jeep on lot strange experience I knew more then a few of them otherwise was great on getting parts great service

The employees here suck. Especially the financing group. They supposedly hook you up with easy to finance car and tell you. You can take the car and when it is about time to drive it off the lot they have you wait a week and a half untill they hear from one of their banks just to find out you need a cosigner.. Not worth the time

Great place! Low pressure staff and you really feel like there CARE about you and genuinely want you to leave a happy customer. I highly recommend both the sales and service departments.

Love this place, nice vehicles and friendly people

Great buying experience and excellent service department. The sales staff were straight with me and didnt play any numbers games. This dealership is a good one. I would buy here again!

Fast service and very little paperwork. Great staff!

My car in today to get the Perma plate redone and to have them look at an issue I had with the transmission and Carlos is awesome I recommend going to see Carlos if you have any issues with your vehicle at Reardon

All of the work I have had done was great. On my last visit I received a price from one of the managers, I reviewed the out the door price with the service writer and we seemed to be in agreement. However, at pickup time the price had taxes added which were included in my previous negotiation. My fault for not having the paperwork on me. But coodos to them for understanding. Later that day I emailed a copy to them. So, if you do make a deal, have your signed copy with you!

Exceptional service!! Excellent communication! Experienced master diesel mechanics! Very happy!

The employees were all knowledgeable, answered all my questions and made the experience fun. Thanks Brandy, John, and Glen.

We were in the market for a new car and we were hoping to stay local with our purchase. We found the exact vehicle we wanted, but the price was a bit out of our range. With some work from Greg and Brandi at Rairdons in Monroe, we were able to get the exact car we wanted and they made it fit our budget.Its also worth noting that I take our other car here for service as well. Rairdons has been great for us in everything weve taken to them.

Diagnosis may vary along with price!!!!?Customers say what!!!?Only175.00$to say no

Go somewhere else.. they claim that they are all about customer service but at the end of the day that doesnt matter to them. Spent several hours attempting to use a program that they offer, only to be told it was at their discretion... On their terms and that was after we had to insist on being given that option.. they use every trick in the book Joe the sales manager watch out for him.. watch what you sign... Keep and eye out on everything..

I took my car in for a recall issues free of charge.Service department lies. Told me that I need new brakes and a brake fluid flush. I just had my car serviced 7k miles at my mechanic I regularly use.

I love coming here, they always take care of my mechanical baby and me.

Great place to get a new truck

Great place everyone there is awesome

Ive bought 3 vehicles here, they always take really good care of there customers. I will be back to buy here again in the future

EVERYONE IS SO HELPFULL AND FRIENDLY

Staff is helpful, and knowledgeable about their products.

Not impressed with the service dept. They took a guess on what was causing my CEL, and charged me $400 to replace a part that didnt fix my issue.

Buy from somewhere else. Like anywhere else

Very great place

Great people

Great service

Will see

Wrong person to ask

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