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Ultimate Auto Sales
6366 N Telegraph Rd, Monroe, MI 48162, United States
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Ultimate Auto Sales
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ja
Review №1

I bought 2 cars here. Both my daughter i bought them there 1st cars from them. My oldest daughters car now after 9 years is still running. MY daughter has beaten up this car and put tons of miles. Great 1st car for sure!!My 2nd daughter car she has had for about 4 years now and is still going strong.I have had no issues with purchasing either vehicle.My 3rd daughter will be starting drivers ED soon and i willing to buy a 3rd care from them

Je
Review №2

We had a great experience working with Chris. My husband and myself had such a great experience that we purchased two vehicles in one week! Chris was great to work with, worked with our work schedules, kept us updated on everything and followed up to make sure we were happy with our purchases. They also gave us a great rate on our trade ins. I HIGHLY recommend this dealership.

na
Review №3

I purchased a car from this place almost 2 years ago. The car-has very high miles and all. But the dealer promised me it was a good car. It was also very cheap in price, I had intentions on buying something else way more in price. Well I must say that was the best $1500 I ever spent and my car is still running and only needed very minor work done. I’m definitely not complaining about this place they definitely took good care of me.

Dr
Review №4

Workers dont know anything about the cars. I spent 15 minutes researching a vehicle and knew more than they did. They also have know idea if the cars have under gone routine maintenance. Terrible integrity, only looking to make a quick buck, buying from anywhere else would have been better.

Th
Review №5

I have not purchased a vehicle from them.My response is to the people about their purchases.First rule of buying a used car is have it looked at by your own mechanic. Particularly when buying a high mileage vehicle. If a dealer will not allow you to take it for a few hours, leave the lot.If they do not want to give you warranty or any part of the repairs in writing,leave the lot.Be aware you are buying as is...no warranty.Otherwise you have no one to blame but yourself.

Pe
Review №6

I would give them a 0 star if I could. Worst customer service. Front desk doesn’t care about you. They lie. Cars are over priced. Would recommend anyone but them. Gets sassy with you on the phone when questions are asked. Just all around worst experience I’ve had from a dealer. Pretty sure I could sell cars better from my front yard

Da
Review №7

I just bought a truck from Paul the owner! He was extremely honest and gave me a hell of a deal! He even put 4 brand new tires on it without me asking or charging extra for the truck... Michelle got me financed and walked me through every detail! Thank you all for the beautiful truck! These are good people!

La
Review №8

Bought a Yukon from them three years ago. Was a good truck at a fair price. Time for a new to me car and I plan to buy from them. Things go wrong with used cars. With all used car purchases you need to know what to look for. With that said I think theyve represented what they have honestly and set a fair price. I recommend this lot.

Ga
Review №9

I felt so comfortable, and at ease right from the get go. I will recommend this dealership to all. There was no high pressure..very informative on all levels..SO helpful answering any questions..and pointed me in right direction. And, had awesome stock!

Et
Review №10

Dont step foot on the property! I would give zero stars if that were an option. I bought a 2010 Dodge Ram cash 2 months ago. I still dont have the title, keys thats actually work, or temp tags. They never answer their phones, and lie directly to your face. I was told that everything would be mailed to me, and that was over a month ago. And they wont call me back or even answer their phones to talk about it. The people that run this place are a joke. Stay away.

Da
Review №11

If you are looking for scratched up car this is your place. Everytime I stop in to look at something that catches my eye from the road when you get up close cars and the trucks look like you ex-girlfriend took her keys up and down the sides of the vehicle.

Sh
Review №12

Service here was good they were able to finance what i needed and were very friendly.However, the truck I was sold, not so great. I believe the owners really dont care or take time to actually have a good mechanic look vehicles over before sale. Thank God for the power train warranty because my truck has been in shop for last 2 weeks to have motor rebuilt. Warranty plus 1,500 out of my pocket.My best advice shop around, this place may seem great at first but it is not worth it in long run. If you do decide to buy here anyways take it to another mechanic first other then his.

Ma
Review №13

Very helpful and friendly. Worked with me with finding the perfect vehicle for me. I recommend anyone to go and check out there selection

Pe
Review №14

I had a great experience purchasing my car here. The sales staff was great and Michelle was incredibly helpful. My car still runs and drives great after 6 months.

se
Review №15

Part of the condition of me getting the Hummer H3 was the warranty being able to cover this that Ive gotten repaired, it was not covered by the warranty. Now it has to be paid out of pocket, hopefully you can take care of this. Mainly because this was part of the deal and me buying the Hummer H3. Please notify me at your earliest convenience.This is the message that I sent them about a warranty that did not honor the reason that I bought the truck in the first place, it has been three messages since and I have not been able to speak to anyone to get this bill paid. I would warn anybody about going to this place to get a vehicle, theyre not people of their word, and after they give you their word if it does not work out they will leave you hanging without a reply. Ive already had to make three separate repairs on my Hummer H3 without the warranty being involved. By the time it was time to get the warranty involved it didnt cover what I needed.

Ca
Review №16

Fast service. Friendly people nice selection of vehicles.

La
Review №17

I picked out a beautiful car from here and not only did I get a great price but I also got a great trade in on my old car. Great place to buy a vehicle. I will be back.

fs
Review №18

I bought a car (1994 Chevy Cavalier) here around 2009, great car drove it for 3 years with no major problems at all. Then sold car for $300 less then when I paid for it 3 years ago. Not a bad deal!He actually prices his cars very fair........you just need to check out the car out yourself, impossible for someone to know everything about every car on the lot.

Lo
Review №19

If I could get away with a 0 star I would. Bought a 2015 cadillac escalade from them paid over 30 thousand. One week later there was a noise coming from front end got it looked at almost $2,500 in work. I emailed the invoice to them, they said will have paul the owner call you, couple weeks later engine light came on, again emailed multiple times, called 12 times no answer a d no call back. Worst place to go!!! Now my 30 thousand dollar car cant be driven without $8,000 in work. My Mechanic said they had to known it had a problem as the 2nd cylinder had a coil on it so they were hiding the problem. They need to make this right!! I will change this review once I speak to them!! Next is the Better business and Attorney.

Ta
Review №20

Really rude I was there about 15 minutes till close I was coming all the way from flint so there was traffic on the way. I asked if i could hear it run they gave me the wrong keys so then I had to go back ask for the right ones then he said he’ll have to jump it so then by that time it was about to be closing time but I was really interested in the truck so asked the guy if I could take it for a drive he came out freaked out told me I was late and should of been there earlier so I handed him the keys and said okay I’ll leave thanks for your help

Su
Review №21

Mark was very nice and helpful

Je
Review №22

Bought a 2007 Jeep Commander here. Worked with us patiently while deciding. Nice people, low pressure sale.we will go back.

Ly
Review №23

I had tires needs met here on two of my vehicles needs! They have a Fantastic lounge here with coffee to Boot!

Jo
Review №24

I bought a car i thought was very safe and reliable for my children and I. I was scammed! I was told this car should of been totalled and is very unsafe for my children and I. Wasted my time and my money here. This place doesnt care about their customers. They care about making their money and ripping people off. What has this world come too?

Da
Review №25

Great service. No pressure. Great cars

br
Review №26

This guy(Paul) is a crook. Traded in our car towards a jeep. He said there was nothing wrong with it. Welol so far, we need a new front differential, brakes, tie-rods, trans line, and who knows what else. Stay the heck away from this place! They will screw you over with a smile on their face.

Sa
Review №27

Im very happy with my car I bought here a few weeks ago. The sales guy was very upfront and honest about the cars.

Ro
Review №28

They were very pleasant and very easy to work with in very helpful with helping me to select, the right kind of vehicle for my family.

Am
Review №29

Paul, Gary, and the entire staff are amazing!! We have been buying cars from here for 5 years and we will continue to buy from them!

Su
Review №30

They are so sweet and friendly. They helped me out. I will only buy my cars from them.

Ry
Review №31

Bought a truck was told exhaust leak was only problem. the next day my mechanic told me the car was unsafe to drive. oil pan leak trans pan leak tie rods about to fall off. radiator was rigged in place. countless other items. my mechanic said the dealership had to have known the problems.

Me
Review №32

Lots of choices all have high mileage what the prices are decent

Kr
Review №33

I purchased a car about 6 months ago from here and absolutely love it! I will be returning to purchase my daughter a car within the next year!

Ro
Review №34

This company is no longer in business. The state shut them down.

Mi
Review №35

Car is nice Kristen seems lazy and doesnt care! Still hasnt got my plate its been over a month ! Car is in descent condition. Find out if they have Michigan title in hand before buying.

Sa
Review №36

My sister and I both purchased a car on March 19th of 2016. This car dealership is a joke, my sister left with a cracked windshield and 3 broken motor mounts a broken thermostat and many other issues. The dealership said there was nothing they could do about it since she purchased the car. So this car is now sitting after spending $3,000 unsafe for anyone to drive and they say its her problem now. I myself have an engine tick now they had the issues so the car runs so they can sell it and push the problems off on you. Do not buy from this place unless you want a good lawn ornament. Also they dont have the title title in title in their name. They keep them in the original owners name until its sells- beyond illegal. This business is crooked beyond belief.

Jo
Review №37

Said the vehicle just came out of the shop and was ready to drive. I test drove and it was misfiring, abs/traction control lights, engine light, brakes pulsating.

St
Review №38

I purchased a vehicle from Paul and not only was he incredibly helpful but the entire staff was friendly and helped me with my every need. I definitely recommend Ultimate Auto to anyone interested in buying a vehicle.

Sh
Review №39

Update to review for Sarah St. Andre walked into the dealership today and asked to see a copy of Michigan dealership license and was told by sales associate that he was not obligated to show me anything. This is a flat out lie. Sect 1 Art. 2.2 of michigan dealership code shows that the license must be prominently displayed for consumers at least 30 hours a week. They have now placed it on the wall to see when you walk in. Dealership repossessed vehicle for $356 in unpaid taxes on vehicle 35 days after the sale with no invoice for remaining balance, and no voicemail left on primary contact number. All ready filed a case with small claims case, contacting attorney general and BBB!

Ke
Review №40

If youre thinking about going here, DONT! I bought a Tahoe from them and in less than 3 days the transmission went out. Its been 10 months and now the engine blew! Go to KACHERS INSTEAD!

La
Review №41

Look its been almost a month since I bought a car from them and they gave me a 15 day tag they went out on the 12th of this month called them about my tags and they say that they would be in by today supposed to been over night but it was sat when they say they sent off the paper work still nothing so now they just not answering at all like I did something to them I say the car is great but customer service is terrible Id still like to do business but if its gotta be this way Im straight on it

Sh
Review №42

Was sold a vehicle under a fraudulent title. DO NOT DEAL WITH THESE PEOPLE THEY ARE CRIMINALS.

Ho
Review №43

Very upset with this company!! Sold my 7 month pregnant daughter who has a 4 year old son a horrible, rigged up piece of over priced garbage. Bent frame, cracked motor mount. Bad tires and so on. Shame on you hope someone doesn’t do this to your child.

Da
Review №44

I bought asuv from them. The very next day, I had to have the brakes replaced, rotors replaced and calipers. The next day the alternator went completely out. 7 weeks after that the transmission went. Grrrrrrrrrr

Ki
Review №45

Good prices on cars and very helpful!

Ch
Review №46

Good looking cars and trucks.

Ca
Review №47

Good customer services but the cars are so so

So
Review №48

Was impressed with how clean this place looked for being a Used Car Dealer but dont let that fool you they are very dishonest.

Gr
Review №49

Closed due to shady business practices

sa
Review №50

Was checking out some cars on the lot. No annoying salesperson bugfing you every 5 minutes :)

Kr
Review №51

Terrible people!! Didnt fully disclose all the issues with a truck recently purchased!!

Ju
Review №52

Do not buy from this place. Guy told me they spilled oil on the manifold and it would only smoke for a little bit of time and Ive had it for two weeks and the car doesnt even wanna go sometimes. Please take your money elsewhere

Jo
Review №53

Want to get ripped off? Then this is the place for you! These people are beyond crooked, beware!!

Ca
Review №54

They sell LEMMONS!!! DO NOT BUY FROM THEM

Sa
Review №55

Sold me a salvage title car without telling me. Refused to refund my money only when I got the BBB and attorney general involved did I finally got my money back.

Ch
Review №56

Want used car or truck this guy does you right!

Mi
Review №57

All vehicles were very clean, low pressure on sales end.

Ma
Review №58

They will work with you

Do
Review №59

I trade my jeep for a car got the car home and it never ran again you think they are nice people but the devil smiles too after he gets you in hell!!!!

Ch
Review №60

Nice Sales Staff and Nice Vehicles

kr
Review №61

Very pleasant people

it
Review №62

We drove a f150 and it lost oil pressure and broke down on the way home and I myself bought a truck from here they never told me I needed a water pump or that it needed a trans pan gasket do not buy from here

ll
Review №63

Nice cars

Je
Review №64

Out of business

Information
28 Photos
64 Comments
3.1 Rating
  • Address:6366 N Telegraph Rd, Monroe, MI 48162, United States
  • Site:https://ultimateautosalesmi.com/home
  • Phone:+1 734-240-9991
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–2PM
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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