Great service and was on time! Great value and great waiting area. Would definitely recommend to anyone.

Bought my Honda in June. Have always bought Ford in the past, so a bit nervous changing brands.. Had my first oil change today, perfect service, quick, efficient and friendly, all employees(Cheyenne was he advisor) I encountered were friendly and responsive. Dealership was clean, practicing social distancing.I also have needed to ask questions several times over the first few months,learning about my new vehicle and was always treated with patience, knowledge and kindness. Great job Joe Morgan Honda!

Had Ashton as my salesman. He was great. No complaints there. However, if you are traveling from any distance to come to the dealership make sure you ask all the right questions. I’m pre approved by my bank and signing on Monday. The sales manager would not let me put $1000 NON refundable deposit on a vehicle to hold over the weekend so I could bring them a check for the vehicle on Tuesday. I drove 55 min 1 way to come see the vehicle. Seemed to me that they just didn’t want to sell me the car because I wasn’t financing through them. I understand inventory is low right now but to not take $1000 free money makes no sense. Seemed fishy so make sure you clarify everything before you show up.UPDATE: Surprised by how unprofessional their response was to my review. And they lied in their response. The trade was in my name as I explained in the store and I had the money. Just needed to have a VIN # and $ amount to give to the bank for them to issue a check. My trade had a loan on it so the bank had the title. As a dealership if you cant get titles from banks you probably shouldnt be in business. You should try to get your facts straight before responding to reviews in an extremely unprofessional manner. Very happy I went 30 min up the road to another dealer who let me purchase one of their vehicles. Weird how I was able to do that since youre claiming it was impossible?

Great experience all the way around! I loved my last 2 Honda’s and especially love my new one! Thank you so much for doing an excellent job and you’re customer service is more even more than I expected! Thank you so much, you have a lifetime customer.

Great Service and best service professionals/staff.

Dwayne did an excellent job lining up a Honda Odyssey for us, starting the financing and everything before we even showed up (at our request). It was a smooth transaction and we are grateful for the help. Would deal with these folks again. No pressure no fuss, we knew what we wanted and Joe Morgan delivered. Thanks again!

We had multiple warning messages displaying on the dash of our 2018 Odyssey. The service department was able to work us in on a Thursday, but the repair was not complete until Monday morning. We were provided a loaner car which was nice.

Love their service !!Incredible service and extremely quick.Express service really means express service here with good quality.Will always get my car service here

My salesman was Steve Dunlap. Excellent service. Very friendly, informative, and helpful staff overall. The vehicle I came to test drive was ready and waiting when I arrived. The process with trading in my current vehicle ran exceptionally smooth as well. All in all I would definitely recommend this dealership.

I HAD A WONDERFUL EXPERIENCE BUYING MY 2018 HONDA CR-V. EVERYONE AT JOE MORGAN HONDA WAS SO HELPFUL. I WAS SO SURPRISED TO BE TREATED SO NICE. AND I AM 100% HAPPY WITH MY PURCHASE FROM JOE MORGAN HONDA. A GREAT PLACE TO BUY A CAR.

Today I went to Joe Morgan and was greeted by Patrick Hubert as soon as I walked in. I didn’t go with any true intentions it was more of curiosity. He was very patient, informative and all around awesome to work with. My 11 year old said he’s definitely 6 stars out of 5 and I couldn’t agree more. If your looking or just curious either way Patrick will take good care if you from the time you walk in till you hands you the keys. Thanks Patrick for everything today to get me the 2021 Odyssey upgrade!!

Love, love the Express Service - Get in, get out! Service Dept. runs like a well oiled machine! Thanks!

The service technician Tyler R. did an amazing job for me. Super professional and went the extra mile.

Excellent care and attention by Ashton. He was a straight shooter and moved us quickly through the process. I will definitely purchase from him again!

I am thankful that they are such a great service oriented organization. I now have 4 Hondas that all of them get their servcie done at Joe Morgan Honda.

Excellent service, Brandyon McMillian was very pleasant and open to reasonable negotiation. All-in-All my wife and I have been very impressed with Joe Morgan Honda!

As much as I dont enjoy getting the car serviced, Joe Morgan Honda makes it about as easy and pain free as one could hope. For a basic oil change, no appointment necessary. Quick wait, clean and inviting waiting area with wifi. Free car wash. Wasnt even shown my air filter! 100% professional outfit.

My experience buying my first car was exceptional. Brady & his team made the entire process easy. Everyone was so friendly and willing to help or answer any questions I had. I am extremely satisfied and would recommend Joe Morgan Honda to anyone!

I recently purchased a car from Steve at Joe Morgan Honda. Steve was exceptionally straight forward and he helped me navigate the car purchasing process for the first time. He worked with me to get the best possible deal on the make and model I wanted. Even after I purchased the car, he remained in contact and answered all of the questions I had. I highly recommend anyone to work with Steve in the car buying process! Thanks Steve!

Had an outstanding experience when purchasing my 2021 Honda CR-V a week ago yesterday. Gordon Stout my sales rep. took the time to explain all the bells and whistles of the vehicle. When the time comes to purchase another vehicle, I will be returning to Joe Morgan Honda.

I brought my Honda Odyssey in for an oil change/tire rotation, and I wanted to make an appointment for its 105,000 maintenance and timing belt replacement. Laura, who was checking me in, said that the oil change would be included in the 105K maintenance and asked if I was interested in getting all of the work done that day, providing that the technician had that much time in his schedule. She then checked with him and offered me a loaner car while the work was being completed on the van. After deciding to go ahead with all the work, Laura went over the operation of the Honda HRV (loaner car) and gave me her business card in case I had any questions. Later that day, she called me to tell me that the work was completed and I could pick up the car at my convenience. Wow - I was very impressed with Lauras professionalism and knowledge! I will definitely be returning to Joe Morgan Honda for future work on my van!

Always take good care of me and my car - I appreciate the service managers and the techs at Joe Morgan!

Very easy to schedule online. Once in the store the service manager was very courteous and the explained the process. The vehicle was serviced on time and on schedule.

If you want to buy the car from them fine. The service area is beyond bad and should be shut down by Honda corporate. They have caused issues and ignored others. They finally screwed up enough that I got my wife out of there. Her biggest fault is loyalty.

Always a great experience. Kind, friendly and efficient!

Overall a good experience. Mostly dealt with the salesman over the phone and through email. Felt like we got a good price (could’ve been better but it was the only 2020 left around in the color and trim we wanted; and it was sold as a new car even though it had 300+ miles on it). Salesman did a great job explaining all the ins and outs of the vehicle. It’s a Honda... not flashy (IMO), but based on past family experience, we are planning on driving it for a long time! I literally drove past 3 other Honda dealers to buy from Joe Morgan, and I’d do it again.

The experience was great. It was quick, fast, and efficient. They gave me a great price for my trade in. Smoothest transaction I’ve had at a dealership

I could not have had a better experience. I was treated fairly and honestly by Gordon Stout my sales person. I can highly recommend Joe Morgan Honda for the purchase of a new Honda vehicle.

The salesman, Brandon and Jim were just the best. Brandon demonstrated the features and set me up to just drive away. I will return to have my license plates put on and to say hello to Brandyon. Thanks for all!Elaine

I just had a great experience at Joe Morgan Honda purchasing a 2020 Accord Hybrid. I believe I got a more than a fair price and was dealt with with respect. I especially liked my salesman, Steve Dunlap. He knows his Hondas inside out. This is the type of salesman I like to deal with. Price + Knowledge = Value This was my first time at Joe Morgan Honda but I would not hesitate to go back.. Happy Camper !

Overall experience was great!! Patrick took such good care of us!! Will recommend to anyone I know buying a car.

My experience with Joe Morgan honda was excellent if there was a 6 star rating Id give it Ashton was who I dealt with and I couldnt have asked for a more down to earth nicer person to have dealt with.the whole team that I dealt with was great.will definitely buy from there again thanks again Ashton your a fantastic individual with an honest and great attitude keep up the good work sir...100% satisfied

Called performance honda which is very close to me for an oil change on thur and told you had to make appointment and next available was following tue, for an oil change? Called Joe Morgan honda; which is were i bought my car, and told to come on in . go to the express line, that took me right away and were very friendly and they didnt try to pressure me into getting services i didnt want. Just told me what services were do soon you have my business from now on even if your a little further away

Had a great experience with Gordon,Everything went smooth on my new purchase.

Joe Morgan was so awesome working with me in helping me find a car for my son. They were so nice and not pushy at all which I truly appreciate. They made the whole stressful process so easy. I truly appreciate it.

Great experience and I used a coupon from the website. Staff courteous and helpful. My go to place for service!

I have taken my car here for years. The service department has become rude and unprofessional. I will never be back and recommend everyone find a different Honda dealership.

Gordon is the best. Very easy. Definitely will b back.

Scheduled an appointment online and got in and out quickly

I am so excited and feel great about my experience at Joe Morgan Honda. I am leasing a great Civic. Our Sales Professional Steve Dunlap ROCKS and is so very knowledgeable and made this experience that much better. Highly recommend!

Buying our new car here was a greeat experience. their was price was lowerthan other local dealers. we felt no pressure techniques and i cant say enough about our sales associate dwayne who was so professional, friendly and knowledgable. we always received very prompt responses to any inquiries. the whole process was very quick and stress free.

Service was quick and did not have to make any appointment. First come first serve 👌

I highly recommend going to see Gordon if you are in the market for a Honda. This was the second car we worked with him on purchasing. He was a pleasure to work with! Great deal, great car, great service!

Great service dept staff - very knowledgeable, professional, explains / answers all questions. The waiting room is great, with high speed internet. Quiet rooms are also available for conference calls.

I have always had great things to say about Joe Morgan Honda, and my last visit aligned with what I have been saying. Service, hospitality, and patience is great. No hassle no pressure. Great working with Patrick!

Great place really fast service 💪🏾💪🏾

My daughter chose Joe Morgan Honda as the place to lease her second car. She leased her first one from Performance and decided to switch to Joe Morgan due to the deal specifics that were told to her by Larry Richard. We went in telling them she had two deferred payments due to Covid and she had slightly went over her mileage. He said they could match Performances deal and they would take it in as a trade which would remove the deferred payments and overage of mileage. He gave her a higher monthly payment than she wanted, but told her with the down payment being a bit lower and not having to pay the fees that she would come out ahead. We believe this to be true, and trusted this dealership. He requested my daughter to also make sure and fill out the survey of how well he did, which she made sure to take the time to do. Now, after doing that she has received a bill stating that she now owes in addition to what she already paid down the extra two deferred payments and the overage of mileage. I sent a message to Larry Richard with my frustration, and he basically just said well this is what was agreed upon I sent a message back to him stating that what he told my daughter was a complete untruth and he had nothing to say back and didnt respond. DO NOT GO TO THIS DEALERSHIP.

Excellent car dealership. We have bought 2 cars from Joe Morgan Honda and both of them were a great experience. We felt the pricing was fair and the sales people were outstanding.

Sad that I had to get a recall fixed but Joe Morgan Honda took care of it quickly .

Joe Morgan people--sales and service--are the best. You are treated with respect and treated fairly.

Great service - swapped out my dead battery very quickly!

Very Professional from the Express drive in check in, to the waiting room where I can sit in quiet and work on WiFi, to the work performed and payment. Every step is the best.

Excellent service, very prompt and all service personnel were professional and courteous.

This is by far the BEST dealership I have ever been too. Everyone is friendly and helpful because buying a car can be very stressful. I highly recommend Dwayne Adams as your sales associate. He was honest and very easy to talk to! He will go out of his way to help you get your dream car. I love this place and I will recommend this place to anyone who is looking to buy a new or used car. They are the best Honda dealership in Ohio!!! :)

Great service and associates.

Great experience. No pressure at all. Patrick Hubert was the salesman and he did a great job as usual.

Friendly staff make buying a car a pleasant experience. The couple by me were having their salesman (Patrick) take photos of them standing with their new vehicle in the lot before they drove off. That was sweet. My second new car bought here in the past 2 years was a very lighthearted and fun experience with Patrick, and Jim made the paper signing experience anything except drab and depressing.

Gordon Stout is the best! Our entire family loves buying cars from him! Hes knowledgeable, professional yet kind and friendly. Highly recommend buying from him at Joe Morgan!

I have been dealing with Joe Morgan Honda for many years and ALWAYS deal with Larry Richard. Larry listens to your needs and finds a solution....period! No last minute surprises or unexpected costs. I call or email Larry, show up to sign the papers...and leave with my new car. The way all car buying experiences should be!

We have always had a good experience with services here and it is worth driving 45 minutes past multiple other honda dealerships for us to continue to use Joe Morgan Honda. Thanks for what you do!

Patrick Hubert is a top notch salesman!My family has purchased 2 cars with him on 2 separate occasions. He listens thoroughly and will go out of his way to make sure his clients have everything they’re looking for in a car. He is easy to get along with, answers every question you might have, and is very detail oriented. He takes the time to build relationships with each client he works with, and is such a easy person to work with!

Joe Morgan Honda has an exceptional sales team. They do an excellent job of educating the consumer and make the car leasing process stress-free! Would strongly recommend to anyone looking to upgrade to a Honda vehicle!

Great to work with and solved many issues with our vehicle. I would recommend their services, and use them again.

Laura Berkoff provided exceptional customer service. She was very pleasant, efficient, had great follow up, was able to explain in great detail the service needed, and a pleasure to work with at Joe Morgan.

Went in today looking for a used vehicle. Did not realize we would be taken care of so well by Patrick. Even though we may not look the type, he asked if we were paying cash or financing. He made sure to treat us like we were anyone. He worked with our price point and made it easy to walk out same day with a 2017 Honda Accord. It was a replacement for the 2006 Honda Accord we had in our family for almost 15 years. I would highly recommend working with the people at Joe Morgan Honda, especially Patrick. He will treat you well and no matter what car you get, he will make sure you know how grateful he is for your business. Highly recommend.

It was a great experience for me. See my husband has passed and this was the first time I got a car by myself. Larry Richard was awesome. He walked me thru it and I didn’t feel pressured. He has even called me to make sure everything was ok. Then there was Jim He walked me thru the paperwork. Just a great experience. I hope Larry and Jim are there when I buy again. Thanks Guys.

Great timely service.

Bought a 2017 Honda Accord-Ex a couple of weeks ago, and the process was great from start to finish. Went in for a test drive on a Thursday, Gordon showed me their inventory and let me test drive the Accord I eventually bought, and another Civic I was interested in- without any pressure or passive-aggressive comments about a sale. Went back on Saturday to buy the Accord, and Gordon was again very kind getting all of the financing and paperwork finished. One thing to note, they do not negotiate on price, but they use KBB and CarGuru to price things, so the prices are usually fair anyway.

I had an amazing experience with Joe Morgan Honda! Dwayne Adams answered every question I had and helped me find the perfect car! Thank you Dwayne!

Joe Morgan Honda is where to go to get a new or used Honda. Our neighbor referred us to Patrick Hubert and the process went very smoothly. We got our Honda Odyssey Ex-L at the price we wanted and there was no hassle. I would highly recommend this dealership as well as Patrick Hubert.

The service department staff was courteous, the wait time was minimal, the recall repair was done quickly, and maintenance/repair recommendations were made with no hard sell or pressure.

Exceptional Service for my Ridgeline.

I love Hondas. But Ive never been a fan of their dealerships. That changed when I got my last Honda from Joe Morgan. Dwayne was my sales rep and he made the buying process quick and easy. I got a great deal on my civic hatchback, I got a great deal for my trade, and I was in and out in under 3 hours. The staff at Joe Morgan really treats their customers right. Joe Morgan is also the ONLY dealership in the tri-state that doesnt mark up the sticker price on the Type-Rs..... that speaks volumes right there!!

Joe Morgan Honda Service is very good! Only suggestion is to get the drink bar back open. Enough of the planned pandemic ok!!!!! Otherwise I would have given it 5 stars cmon man get that bar open lol!!!!

Joe Morgan Honda exceeded my expectations during my new car purchase of a 2019 Pilot. Patrick Hubert was considerate, attentive and responsive and made the experience extremely enjoyable. I would recommend this dealership to anyone looking for a new or used Honda!

Service was completed quickly and efficiently.

The Service Department truley has the.customer best interest in all dealings.Very clean and the workers very professional.Repairs done at Joe Morgan gives me peace of mind.

Joe Morgan is the best Honda dealership around. We have purchased multiple hondas over the years and they always have the best deals and treat you right. Brandyon was wonderful to work with and took great care of us. I would highly recommend you go here if in the market for a new car, Honda or not.

When we first saw the car, we couldnt believe it was everything that we wanted and greatly priced. We contacted the office, spoke with Patrick, who willing set an appointment to meet at the close of business. Sure enough by 11a.m. the next morning, Patrick told us we were approved and we could pick our NEW CAR! And he included a big red bow, because it was my wifes birthday. Joe Morgan Honda of Monroe, thank you guys so much for making the process stress(less), quick and easy!

Buy your Honda from Joe Morgan! Lower pricing on the vehicle and lower pricing for the extended warranty. Performance Automotive Network’s unethical practices forced me to find a dealership to replace a totaled vehicle after an improper repair. I couldn’t be happier with Joe Morgan Honda. Patrick & Brady are stand up and honest individuals.

Always strong consistent service! Very satisfied customer!

Awesome dealership in all ways...selection, sales and service staff...with a product (Honda’s!) with proven safety and style. We are on our 7th Honda lease or purchase over the decades and grateful Joe Morgan Honda is in the area.

DAVE PELLETIER, BEVERLY, THE NAMELESS RECEPTIONIST, AND sales manager BRADY DOYLE WAS ALL VERY RUDE AND UNPROFESSIONAL. I was refused service, after calling ahead of time to get closing times, made it in way before closing times. I then called back asked to be transferred to a member of management voicemail to make a complaint, each time i called i was hung up on in my face several times. Receptionist refused to give me her name when asked. DO NOT DO BUSINESS HERE!!! If I could leave zero stars i definitely would. Ending all business with them FOR GOOD, I REFUSE TO SPEND MY HARD EARNED MONEY WITH THESE PPL

BUYERS BEWARE: Dishonesty and/or lacking professionalism. I went in to get a price on an Accord and was told a figure. Went home to process and consider other offers. When I called back to tell them they had a sale, they were not willing to hold to the offer that their sales consultant quoted me. We have had good experiences in the past with getting our odyssey serviced but was 100% lied to when we wanted to make a substantial purchase. Very dissapointed. DO NOT let LARRY RICHARD be your salesman.UPDATE (a few months later)- still laugh at how terrible this experience was and very thankful I made the drive north to another dealership that treats customers honestly. In short, I still think Joe Morgan Honda sucks. 😆

Tyler in the service department is a 10 star customer service specialist! He was professional, very friendly and honest. If you want reliable and noteworthy service visit Joe Morgan Honda for your next vehicle service. Thank you again!

Gordon was an excellent helper! We did end up getting a car somewhere else but Gordon was extremely helpful and I can’t say enough good things about him!

Friendly thorough timely service

My husband & I both recommend Joe Morgan Honda. I went to purchase a new vehicle & the sales rep. Larry Richard was very professional & friendly. Didn’t try to push us into anything we didn’t want. Just answered the questions about the vehicle we were interested in. Everything was taken care of in a timely manner & the other staff we dealt with was very professional. Dealership was clean & neat. No complaints here. We will continue to go here for our services in the future. Thank you Joe Morgan Honda!!

The staff was beyond great! Very time efficient and so friendly.

I try to speak to Mike Thornton. Service manager Very rude person I don’t know how people like him Got that position He don’t know how to treat people

Had a great experience working with Dwayne Adams! Dwayne is a very kind, easy-going person who is very knowledgeable and helpful. He made the entire purchasing process easy and enjoyable. I would highly recommend calling him if you are looking to purchase a Honda!

I just went through my first process of leasing a vehicle, and I was referred to Patrick Hubert and he was amazing. The whole process was so easy and he answered all of my questions and was very easy to get ahold of whenever I needed. Both times I went to the dealership he had everything ready for me when I walked in and made it quick and easy. The day I purchased my car I had the pleasure of working with Jim Wetzel in finance and was so grateful to him with how easy he made everything for me. He was helpful and knowledgeable and I would recommend Joe Morgan Honda to anyone looking for a vehicle, it was a wonderful experience for me!

Great experience! Fast and friendly!

Great information from finance man. Very helpful and process was smooth. Everything was explained and all questions were answered.

Its a Honda. How can you go wrong? Just purchased my second pre-owened Honda from Joe Morgan and I am extremely satisfied. The sales staff was friendly and very helpful. Thanks Brandyon for your help after the sale. Yes, I will buy another Honda and I will look at Joe Morgan Honda first.

Brandyon McMillian was a pleasure to work with when buying our new truck

Best service experience I’ve had. I’ll be back. My next Honda will be purchased at Joe Morgan Honda.

All your staff are wonderful to work with. I look forward to the coffee station reopening :)

Brian was super helpful & efficient, welcoming & knowledgeable.

As always, the service the facility and the speed with which the service was performed were very good. Very happy customer.