The Monrovia store is awesome. Close to home and the best deals on building materials and home improvement. This is my go to store as located right off the 210 fwy and Mountain. My wife lives in the paint department where they do great color matching and sell good paint brands. Customer service is pretty good as well.
Love going 2 home Depot when u go there it like ur in a candy store I like getting tools and other stuff
I dont live here so I have nothing to compare this to. Theyre building another Home Depot nearby, the closest Lowes is far away, so business must be good.The layout of the garden center took me by surprise, it almost borders on an upscale boutique garden center. The garden center is impressive.The staff here are friendly, proficient and professional. This is a busy Home Depot.My only complaint has to do with a dirty parking lot. I didnt notice it when I pulled in the parking space. I saw it when I was getting back into my car, there was a piece of wood under my tire. I thought for sure I had a nail in my tire but when I backed up to check it was just a piece of wood. Phew. Watch where you drive and you park. Minus 1 bc of the parking lot.
What can I say, its my happy place, love it.
Were here at least 4-5 times in a month very helpful employees they have all were in need of we love these place 😊
They show the ryobi clip on fans in stock at 3 area h/d stores and cant find them. Guess employees have them set aside, as sell for double or more online. Labor day special. Yeah thats special.
Very reasonable price with excellent service. good hardware store at the neighbourood
Shes been a very good store from 20 years that I know of
This is not my neighborhood home depot but I do like coming here every so often. They seem to have everything that I want in stock. My regular store often falls short on inventory. It has become my dependable back up.
Please please please have your employees wear their masks OVER THEIR NOSES.OVER.Not under.I have MANY times I NEED to go to Home Depot and everytime, you have multiple employees wearing masks improperly.My home is very old, and I am at Home Depot at least four times a month.We are still in a pandemic, people are still dying, and now we have these new variants.
I found a product that was kind of difficult to find, thanks home depot. Always that I visit this store the people its very kind and helpful I enjoy to come ☺.
Great costumer service. Willing to help and show you how to do thing. The person that helped me was so super cool and knew exactly. Super efficient
I happy that Home Depot available so you can see what youre buying...Hey guys, gloves would be good. I wondered all over the store and only ran across two different gloves. Wasnt the reason for my trip, but youre making everywhere else better for getting gloves. I might have skipped mentioning if I was not stopped from going to my closer location by dismantled roadway. Now I know its not just a location specific mistake.
This is my favorite Home Depot. Its very well stocked and I can always find what I need. The staff is super friendly and helpful and know their stock which is helpful.
I just want to thanks to Donald & Mellissa because employees are very commit to help their customers and everytime the see you they will remember you and your questions and also they have an answer for you thats how I feel when Donald & Mellissa help me yesterday and they are been so helpful for the last weeks
As usual great experience n good customer service
A very unique home depot. The staff here truly give you red carpet. In our visit, we were treated as such
Store was clean. Seemed like they had plenty of staff.But the guy who helped me with my purchase of some vertical blinds couldnt understand me.Only one window. I wanted the head rail cut to fit my window. I wanted to mount it outside the window opening and he couldnt understand what that means.I kept telling him the actual window opening and was asking him how much extra I should make the headrail to make sure the blinds blocked out the light and he was still trying to make the head rail fit the actual window opening.I finally have up and just added 5 inches.I also wanted two different colored blinds. A light and slightly darker look.So he is telling me how many blinds I need, and im telling him to split that amount by two, and round up to to the actual package.If I needed 5 packs of blinds, then give me 3 packs of each color.Again he was telling me I only need 5 packs, and if I wanted another color then I would need 5 packs of the other color.I finally just said, give me 3 packs of each color and if I needed more then Ill come back.He then cuts everything and I load it into the cart. Get to the cashier, and the first pack she grabs has no SKU.. I then notice he cut and have me the bottom of the blinds. No hole.I then go back to find him and he is telling me thats what I wanted. I said no. Why would I want blinds that I cant hang.Im not getting mad. But I definitely dont trust him anymore.He is telling me I can drill the holes. And im saying nope.He then just grabs 3 more packs and is measuring. And im over his shoulder to make sure he measured twice and cuts once.Tl/drI think he he was confused by my wanting two different colors on the same window. Im thinking he is picturing the two different color would be on one slat. As if I would glue or attach the slats so one color would be on top and the other color would be on the bottom.
This location is very convenient, it is right off the 210 at Mountain Ave exit heading to the south side. I first discovered it when I needed some metric sized bolts and nuts. Home Depot has a pretty good selection for those fasteners that is hard to visually sizeup on a web page, it sure is convenient to see the bolt or nut up close and in person. They are also neighbors with a Ross, a Walmart, a Target, a Best Buy, so you can browse or shop your whole day away if you desire.
The gentlemen at the paint department this morning were very helpful. Great to see people that like there job to a point that they pay attention to details of ones concern.
Very upset. We worked with Kevin Tsu, who was very nice. He assisted me and my sister with finding a dishwasher that would deliver before Fri, Jul 9th. We wanted one right away. It was supposed deliver today. We havent received any delivery confirmation calls and found that they had no idea why. After locating a manager turns out the delivery date was changed without notification because it wasnt available the day we ordered. We were assured it was in stock. What really makes me mad is that if we hadnt called, no one would have notified us. This is the last straw for me. I have always preferred HD to other stores, but this is the 2nd time that I have had a bad experience with purchasing appliances, specifically thru the Monrovia store. Dine!
The Home Depot was in El Monte it was very clean customer service is great but a little slow there was a little busy so I kind of get it hope youre in that area I recommend you can stop there
I would do no star, but the Review demands at least one, I have purchased 22 WINDMILL Brand rose bushes with white sticky film on it (all of of the bushes theyre selling had them), I asked the sales person who had no idea what it was, and said they are fine, its nothing, it turned out it was core canker fungus with no cure and they are hard wood now.
I bought a refrigerator 6 months ago and the freezer does not work and I called today and she told me it could be that the product is poorly manufactured because they offer poorly manufactured products rate 0
I love the Home Depot, they honor those who have served their country.I feel privileged their.They even have a special parking spot for veterans only.
Definitely you find anything you think of for home improvement. Nice staff to.
Im very pleased with the customer care every time I visit Home Depot.
THE BEST NURSERY in any local Home Depot Ive ever seen!! Every single plant - both in- and outdoors - was healthy and thriving!! Beautiful!!
Always have the help I need.
Lazy kitchen counter girl blew $10k commission job. Too lazy to show me the counters and bush me off. Not bringing my $$ to her. Blew it big time. Go something else who appreciates your business
I am a general contractor and every time I enter the store to find anything every employee ends up referring to their phone or smart device in order to find something. If I ever have questions and call over the phone many times I will speak to somebody that is rude or will abruptly hang up right after answering my question. If I were to go to ganahl lumber for anything at all every employee is able to answer questions or point me to the right person and I never leave without getting what I wanted.
Im so happy that they opened the garden section entrance. It make sense because I was only there for Plants and nothing else. Besides this will lessen the foot traffic on the home depot entrance.
Came in to pick up a curbside pick-up and the guy that came out was very nice and it was a super quick in and out experience.
Good location, with a wide variety of items. I came here after looking for a certain chair at another location. Ended up finding it here!
Chuy at the Pro Desk is great and took care of all the work I needed done. A true asset to your company.
Large selection and some helpful staff at mostly good prices. A few items out of stock but mostly what you would expect. Staff wearing masks. Most customers social distancing but some aisles become too crowded for that. Mostly safe to shop in store. Free parking lot convenient with location right off I-210 across from Walmart.
Did shopping on line and pickup, fast service and Brendon was very nice and professional.
Good selections of what you are looking for and there were many employees available to help you.
I spend about $1,500 a month for my business in home Depot I think the employees who work in the aisles should be trained so that you when you ask them for a specific thing they know what youre talking about they have a woman in the plumbing department who didnt know what a three-quarter Union was thats a no-brainer home Depot nothing special you ask for something they point they never bring it to what youre asking for
Great products and services, Appreciate the veterans discount and parking spaces.Thank you.🙂
Omg...where to begin..Had to wait an eternity for checkout because using card instead of cashCashier didnt know what she was doing..had to ask for help..another of employees just standing around..at least try to look like you actually work here
My favorite toy store 😍They gave me a credit card.
The store was clean and at this time not crowded. Got in and out quickly.
I just had to use the restroom, but I needed he ry roof tar so I bought it here, the staff was helpful in helping me locate it.
Had what I needed . Quick check out.
Very well organized and clean, the crew members are very knowledgeable and they look very happy to help you. This is a very friendly Home Depot.
Home Depot has lost its touch with customers, it’s not the old HD anymore 😕
Some of policy are great, such as returns, some of staff not nice, not help customers as what they should be, price are too high for many items
Big home depot has big selection.
Clean store. Friendly helpful Staff.
Wish they still had the complimentary coffee still up.
Large store and had everything I was looking for.
Great store always helpful especially Jennifer in paint department
This Home Depot is awesome! Being a homeowner, Ive gotten tons of stuff here over the years. Paint, lightbulbs, a refrigerator, a mailbox, etc. I love their nursery area, have gotten a variety of beautiful healthy plants there too.
Everything we needed!Excellent help in lighting.
Kind helpful workers.
Service is relatively well. I do love the return policy tho and its hassle free
Love the Veterans parking. 🇺🇲
Staff vary from store to store depending on management style. This is without doubt one of the best managed stores. Staff put the customers first. We are not made to feel that we are an inconvenience as can happen at other Home Depots.
Always courteous here. helpful staff
Employees are very smart and helpful.
Plant/ Garden dept; my happy place. Today it was & potting soil and a bunch of new pots. It wasnt crowded, the checker and the guy who loaded things into my car were cheerful and helpful. Nice way to start off a weekend.
Always like walking into home depot
They have an amazing garden center. The prices are great. 60% is typical stuff, but the 40% of unique plants are worth peeking at. I appreciate the self check out and loads of staff members. Although I wish the staff members were more educated on the type of plants they carry, rather than reading through the basic description of the plant product.
Easy to access off the freeway. Items usually in stock.
I know I left my items there I went to the store and talked to a manager she promised me that they were going too call me back and they never did I called and keep putting me hold DEFINITELY NO CUSTOMER SERVICE AT ALL!!!!!!!!
Service here is great. I got locked out of my car and they were so polite and took care of the situation.
Poor selection of item I was shopping for.
Plenty of associates at the register area but no help in the back.
One of the larger Home Depots, no lines a quick in and out... better than most for customer service and zero wait time to pay and get out. Simply the best.
Good as I expected. Got my favorite fruit tree which I was looking for months. 😄
They seem to be well stocked all the time
I love going to Home Depo.They have every thing for the home, love it!
Great place to get paints & light bulbs also laundry soap.
Great place for your projects, but pretty crowded at times.
Well stocked store with employees who know their products well.
If the employees at work here were more service friendly Id LOVE it here. However, I had to return some items here so the returns service was great 👍. Im pretty much remodeling my room and restroom. So the items that I needed I had a couple of questions. I saw a home depot employee and I made eye 👁 contact because I had a question and He looks over at me and yanks his phone from his pocket and randomly dials his secret lover. Im not sure who, but he definitely didnt have time to help me out. It seems as though people have lost their sense of friendliness because im not asking for a lot I needed to know if my sink faucet would fit the standard sink. I just needed that boost of security from home depot so I can get this right.... anyhow, I got it . This location is quite busy, but what home depot isnt?! 100 percent service review. Get it together home depot staff!
Curbside pickup is wonderful. I hope it stays permanent. Friendly staff. Just a great community resource.
Dusty, no help to be found, good inventory but hard to find because of no help in sight, but they are trying. Try Lowe’s of the new Aces Hardware in So. Pasadena…. They are clean and full of helpers.
Awesome place. Always busy, nice staff for the most part, helped me as I am disabled. They match competition busy.
If youve got an ANT problem, this is your Go To. If youve got an AUNT problem, youll have to ask your spouse!
Very bad, missing a lot of staff. All electric aisle almost empty
This store and the Alhambra store have signs requiring that masks be worn, but there’s zero enforcement. At both stores, I saw Home Depot employees answering questions from people with masks pulled down around their neck and people with no masks at all. I lost count of the mouth breathers who had their mask sitting below their nose.I also saw no fewer than three employees at each store with their mask pulled all the way down while chatting with customers or other employees.If you’re going to have signs that make people think you’re doing your part to have a safe shopping experience, you should enforce it, especially with your own employees. Either take it seriously or take the signs down so I’ll know to shop somewhere else.
Fast in and out Christmas tree. I did not want to brave the lines.
Its home depot where no one knows where anything is and its a game of hide and go seek with the employees. I honestly know where most things are and if Im cruising by and I hear people asking about things ill engage them and spark up an old fashioned conversation and ill invest my time with a good experience with some random person. Youll never know who you meet and its interesting to me what projects theyre tackling and how theyre engaging the project. But almost every home depot or lowes or ace ive ever been to has people that dont know their store where they spend 8 hrs of their life at. Like what are you doing if not stocking product over and over in the assigned location. And dont even think of asking them anything cuz most of these young bucks have never experienced life let alone had a construction job. So they couldnt tell you how to wire an outlet much less tell you hardware to use to secure a wall to its foundation. Which is what these places are built for. To supply people building and doing projects at home. So dont come here looking for the right answers thats why you have the internet and diy videos. Have fun and maybe Ill catch you here
LOVE this Home Depot! Love it more after nightmare visit to Lowes in Burbank. Despite all the Covid craziness, this is what I noticed consistently about the Monrovia Home Depot...1) Has well-organized, fast moving return and cashier lines.2) Lots of salespeople on floor to help customers with questions.3) Employees have good attitude when dealing with people.
Curbside pickup for the win!Very happy with how it all worked out.
Great place to get supplies for your DIY projects.
I travel farther to this store because the employees are all so helpful. Great experience.
Came here looking for paint.
Some good
Great selection friendly cashiers