Great and very friendly customer service.
Luis is awesome! He helped us through the entire process and answered every question we had flawlessly and with grace. Thank you for your service!
In my humble opinion T-Mobile is the best service provider in the business with the VERY BEST CUSTOMER SERVICE !!!
Luis was wonderful. Patient and knowledgeable. I got the watch i wanted and all set up.
Just spent 2 hours here setting up our mobile accounts and porting our numbers. Most of the issue was with our prior carrier. Luis and David went above and beyond to help us. I can’t recommend this store highly enough! Thanks guys!
They will take a payment here. They always answer my questions here .
Its ok. They made a big deal about my cheap phone. Then i ask for a phone case protection just in case my phone hits the floor. I got two answers. One is $40 and the other answer was theres no $20 phone cases. After they offered me the most expensive case $40. I chose the $20 because I know theres a $20 phone case. Then I ask a question but the guy was rushing me so much i gave my card and he swipes and I was asking more questions but he gave me my card and phone case telling me to go go go. So i did. Overall it was one of the greatest customer service I ever got.
Very helpful and friendly. James was our guy but everyone was awesome
Very helpful. Pleasant experience
Well Im glad that my wife and I went to the T-Mobile on 680 Huntington Dr, to buy a new phone . The sale rep # 675 was awesome and very helpful. I will recommend this store to all my friends and family best T-Mobile every.Why better then the one in 10845 Main St the staff was great 👍🏻 I will not recommend anyone to this store on Main st vert unprofessional. 👎🏽👎🏽👎🏽👎🏽
Covid 19 conscious excellent store. Fast easy. They handle well vs overly unnecessarily demanding customers. People should be nicer to retail workers when services are needed.
They were very friendly and very helpful
Wow Daniel and James are excellent. They just trouble shooter my husbands phone and fixed it within minutes.Thank you so much for all your help.
Staff has no idea how to do claims or offer better deals for their customers. For me I ask what was a better option for me. Obviously they make commissions and they would not give you the best deals. I am very disappointed with the staff. Every one is better off by calling T-Mobile first and ask whats more convenient for you before going in the store. Customer service over the phone is their job to do customer service, versus on the store is more sales.
Our sales person was awesome. Ever need a knowledgeable sales person, ask for Chris. He knows his stuff and has great customer service.
Always excellent and professional service
Arthur is the best. There is a t-mobile across the street from my house but I will drive 30 minutes to this location because of how good the service is here.
Professional, friendly and knowledge staff. I come here for questions, payments and everything else. Two of the staff are amazing.
It took while grab the attention. Folks were busy with their own stuff.
The manager, Tony is polite, knowledgeable and helpful. Watch out, however, for Jennifer (one of the regular store employees)... She has a bad, discourteous, and unprofessional attitude. She needs to be retrained with business people skills. :(
Great customer service..they explained everything in detail in regards to my bill on monthly payment. Thanks 😀 keep up good work
Great experience. Great service.
Excellent help. John and George are the best
I recently switched from sprint to tmoible and my parents phones were not getting any data. The store I originally went to was in west covina and they said nothing can be done you need to buy new phones. For a week I was driving from sprint to tmobile to fix the phones problems.I called this tmobile and in 10 minutes they fixed that problem!!! Very professionally and friendly staff. Definitely coming to this store from now on.
Recomend teams there are very helpful and friendly
This store is much better than the others!
Quick service. Got my phone activated within a few minutes. Friendly staff.
Fast service, good advice, and week trained staff members.
Very bad customer service ☹️Ana was so rude with us 😡
Very friendly staff and pleasant experience overall
I tried to get me a Samsung Galaxy s6 edge plus because it was on sale and on display but they dont sell it there anymore but still have the display up
More custoners than Reps. We are in a very inpatient world and we need it NOW. Sorry had to walk out.
Customers follow-up well ..Network throughout the US each cover..Service
Friendly, well-staffed, clean.
Excellent service.
Great service