DO NOT USE THE CAR WASH.Great location. Gas is expensive, always.If you value your time and there are a couple of people waiting for the car wash, leave. You can drive to the nice one in Duarte and come back by the time one car is washed; this is the slowest car wash machine Ive ever seen. Youve been warned.
They charge $9.66 for bud light 6-pack
Wow. When I was there, SEVERAL people had problems with the car wash. And reading the reviews, MORE people having problems with the car wash.What made me so upset was that, I watched the cashier give refunds to all the other people having problems. But she refused to give to me. Instead, she gave me a new receipt with a new code. Apparently, she accused me of being the one to break it but it wasnt me. I went back to try the wash again anyways but another 3 people were already in line again. This after waiting for 4 people before it broke on the guy in front of me the first time. Im traveling from out of town and had already been hiking all day so I was tired plus I had I long way to go back home. I go hiking at the Chantry flats but I will never stop here again for anything. This was criminal.I calmly went in to ask for a refund again. But the manager kept running away. She would tell me she was going to give a refund and then disappear. After asking 3 more times, I started to feel like she was giving me the run around. So. At that time, I started demanding for a refund. Something was very odd and it almost seemed personal. She had a mask on so I couldnt really say but she was literally giving refunds to people right in front of me and then running away while saying she would give me mine...it was very odd. I asked both of the girls if I needed to call the police. The Latina cashier, who was actually giving me a bad attitude from the start, threatened she was going to call the police and picked up the phone. I responded by daring her to. I mean, this is over 7 bucks for the wash. The manager claimed that I got a discount on gas but it was like 1 dollar for adding the car wash. Wow. Like I planned on the car wash breaking. I dont read reviews ahead of time on gas stations but I guess after seeing how so many others also had a bad experience, maybe I should start. So, these 2 wackos are threatening to call the police over 7 bucks. That THEY wouldnt refund??? What is going on. But then the Filipina manager told her not to call the police with a tight lipped, trying to hide shaking her head, eyes rolling towards me...like I couldnt see her. I have eyes in the back of my head, little lady. Im not born yesterday. So, what do I do? I call the police. If you are going to threaten to call the police and then get scared about it...Something very strange about this. The police arrived very quickly (good job officer). Suddenly, this old man shows up while the officer was there. Apparently, he was yet another customer that wanted a refund. He had to call his wife because they told him his card was declined so it never got charged in the first place. And he didnt even have a receipt. I dont know why I get the feeling that he was the owner pretending he was a customer so he could be there while the police was there or something very fishy about him. But, if Im right, I have a strange feeling this owner is scamming people out of car washes. Seeing how so many people have the same problem and how the manager and the cashier were very experienced with this problem, I feel like he is purposely allowing the wash to break, hoping that customers will just let it go. 7 to 15 bucks a pop will add up if it happens enough times.I really think corporate or a government agency needs to look into this place. Something is VERY strange here.DONT SAY I DIDNT WARN YOU.
Didnt really care much for the service provided by their female employee but please dont bs about a bathroom being under construction when theres no note or sign advising so.
My mister and I appreciate A+ employees like Andrew. Service is on point, courtesy is outstanding, and knowledge of whats going on is exceptional. The gas prices and competitive, and the location is convenient.
I purchase an $11.00 super deluxe car wash and when I drove thru the machine failed to wash the undercarriage of my vehicle. I went to tell the attendant, she spoke to her in another language. The women then took receipt at me. Very disrespectful.y receipt tote it in half then thru $1.00 and half the re
Decent Gas PricesOccasionally On The High SideOwner Doesnt Care About Fixing His Gas Pump ButtonsCar Wash Is A ShamWas this review helpful?If so..please press the thumbs up!👇🏼- down here
Car wash is a joke. Paid $11 for the Supreme and the car wash left soap residue throughout the entire car. One rinse cycle. Do NOT purchase the car wash!!
I go to shell all the time and today just happened to be the day I dont ever want to go again. Employee J Liam is very disrespectfull and no kind of customer service I will be returning to file a complaint because at the end of our conversation I was told that I need to go to another gas station. I dont mind going to another gas station but the disrespect behind it is pointless!
Place I go to get my automatic car wash. It does a decent job and the location is generally clean.
I stopped in to use the restroom and get a cup of coffee. The coffee was good but the restroom was a bit dirty hence the 4 star rating.
Clean, and very helpful, friendly staff. Gas price is higher, but convenient, right off of highway.
The worst car wash I have ever seen at a gas station. slow pumps which means dirty fuel filters. constantly out of receipt paper. Do not recommend.
Competitive pricing with a drive through car wash and fully stocked convenience store.
Charging way more per gallon than Alot of other gas stations.
I always love fast pumps....
About 20 to 50 cents more expensive per gallon. Mini Mart is nice and overall clean.
The lady in the store was nice the out side was clean but dam the bathroom was a mess pee on the seat trash everywhere and stank they need to keep it clean
Sunday morning the worker was very rude and he needs more training on how to deal with customers
High prices and does not maintain their car wash well. When it stopped in the middle of our wash the didnt want to make it right. We had to threaten legal action to get a new wash.
Clean & easily accessible from 210 fwy
Conveniently near the freeway, otherwise BLAH
This location serves CBTL coffee. The restrooms are not very clean, but they are open.
Easy accessible from Huntington or from rosemead...
Good gas too expensive
Love their car wash
Very pricey gas. But what do you expect now and days.
Great customer service
Nice friendly cashiers
Easy place to get to
Prices are more expensive than second across the street or the the local competitors mobile and chevron
Gas station, accepts cc
Pricey but clean
It is ok
Bad staff!
The bathroom was nasty
Friendly people.
Very clean
Good
When you wash the car, you get 20 cents off gasoline.Code will be attached to the receipt.If you have Ralphs card, you will get a reward.
Great service
Super gasoline and varied food and drinks service
Gas gas gas