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The SALON by InStyle Inside JCPenney
1600 Town Center Dr, Montebello, CA 90640, United States
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The SALON by InStyle Inside JCPenney
Comments
Li
Review №1

I came here because my daughter and husband needed to get their hair cut. The lady working there was extremely rude and refused to cut their hair. She claimed that she couldn’t because she was “busy” but there was no one there. She’d rather continue talking to her colleague instead of assisting paying customers. I will never come here again. Definitely don’t recommend.

Da
Review №2

My daughter went in for highlights and it was all wrong!! she went back to get them fixed she was told she had to wait a couple more weeks, when she could have been told this in advance before wasting her time going, then she finally goes in to get it fixed and they said it would take 2hrs they took 4!!! the employees were talking about how bad of a job the original stylist did, very unprofessional, then when I get there they tried to tell me it was done right but needed more product. Grown lying adults is the worst. I already had an appointment for my other daughter for color and she had a 2pm appt has been waiting for two hours now to get her hair done... to top it off I been calling the dam place to complain and no one answers, mind you my daughter is there now and she states there are employees there at the moment, no one is bothering to answer!! very annoying an unprofessional especially for the prices they charge. Why bother with an appt if they are gona pull this S***

Je
Review №3

Walked in Friday afternoon without an appointment. They took my daughter right in and did a wonderful job. Gilbert is fantastic! Really took the time to get to know her style and made it easy for her to be able to replicate the look at home. He gave her some very helpful tips to make managing her curls a breeze. Well be back again.

M
Review №4

Came in with UGLY looking hair. Got out love in it... Thank you, Jackie....

Ke
Review №5

Let me first start off by saying that this is a terrible and unprofessional place to go to. I have never experienced this type of experience before.My mom wanted to get a quick haircut in which this plays offer an “Express Cut” for $22 and she figured that why not try something new. It was convenient from having to drive to the salon. A women named Barbra cut my mom’s hair and she hardly cut anything off. The haircut took less than 30 minutes and hardly resembled the picture that was shown. I understand that my mom cannot look exactly like a picture, but a general idea shouldn’t be so hard to do. Anyways, my mom proceeded to check out and the cashier (Hispanic woman; I’d write the name but I didn’t get it) tried to change her $32. The sign did say $22 and up, BUT literally hardly any hair was cut. My mom questioned it and reluctantly the cashier said that she’s just give 15% off to get it over with. It came out to $27. My mom irritates just paid it and left. She met up with my dad and myself and we overhead this cashier speaking out loud and complaining about my mom to the coworkers and saying “How can she expect to look like this picture.” This talking behind customer’s back is super unprofessional. At least make sure that they are not there and the coast is clear.It should of been a sign not to come here when all the workers are just standing around.

Ma
Review №6

Anyone who gives a good review here is probably an employee from Sephora or JCP getting their hair done here cause their service is horrible! They’re rude and unprofessional! And very judgemental

ch
Review №7

Good

Information
4 Photos
7 Comments
3.5 Rating
  • Address:1600 Town Center Dr, Montebello, CA 90640, United States
  • Site:https://stores.jcpenney.com/ca/montebello/salon-montebello-ca-2172.html
  • Phone:+1 323-727-7833
Categories
  • Beauty salon
  • Beauty supply store
  • Hair salon
  • Nail salon
  • Stylist
  • Hairdresser
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:12–6PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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