So much to choose from. Lots od good deals on shoes etc.
I live this place!! Hands down one of the beat Big 5 I have been to!! The staff is very friendly upon arrival and very attentive!!! My experience here has been the best!! Number one!! 99.9% of the time I walk out with what I wanted!!!⭐️⭐️⭐️⭐️⭐️
Store was a bit messy and items were hard to find. One of the associates was really helpful, he checked the back room several times to locate different styles and sizes of soccer cleats.
Love it when they have sales on Nike and under armor. Especially under $20.
Great store great staff i live in Pico Rivera and rather go to this big 5 over my local big 5
Good selection and good costumer service thank you.
This place is where I can buy the best and cheaper baseball equipment for my three grandchildren.
Found water shoes at good price and able to use my coupon very courteous staff
Great service, well organized, staff friendly, very attentive for customers always focused Great job.
Lots of interesting items for camping, but also everyday items too.
Very well stocked staff was super friendly
Love coming here to buy fishing gear and to get me some night crawlers.
Has everything you need here fishing supplies paint ball guns etc. Even sport equipment would go here again.
Not helpful at all item left out bagInsist return to store at once or im out of luck lousy customer service
Amazing place to visit ...they have a variety of things im shure you will forshure find what u are looking for!
Everytime I enter here they greet me hello... every thursday is a new shipment of weights to slowly stock up on your at home gym and everyone is always super helpful. I know Big 5 has a mediocre reputation, but between the super friendly staff and simplicity of the store, its always a good experience
Sadly this morning the cashier Rita tried to deny me a bag for carry my stuff. She blame on me that the items will not fix in the bag and I asked for the bag like 4 times. Until I finally asked if she can sell me the bag, she finally provide me one and all my items went in the bag. Rita complain with me the loyalty customer for a simple bag, really unfair.
Love this place. Staff is always very helpful. 👍
Just big lines due to covid. You gotta wait outside. It says 25 capacity but only 5 workers and like 10 customers inside. So they were not following the capacity paper shows on window.
The store is clean and the people are very helpful look what you need thank you
Service was fast and helpful, and pleasant.
I love Big 5 Sporting Goods Stores, this store in specific is not the best one Ive visited. Just like everything other Big 5s carry this just as much variety in all Sporting needs. As far as customer service goes, half of their employees are either trained horrible or act horribly, they seem to stereotype certain customers or judge customers on their personal preferences to assume who to keep an eye on in the store. I had an employee follow me the majority of the time I was there, he made it obvious he was following me, moving things that didnt need to be moved or barely touching products. Its offensive to assume a customer is stealing or is going to steal. I understand there are individuals that steal but I was not the only customer in the store. An establishment shouldnt make their customers feel uncomfortable specially if they actually have money to spend at their store. Overall OK store I guess.
Nice store for indoor and outdoors, grand variety for everyone interest
Its a beautiful hotel, its very clean and quite place. I spend one night with my parents and we enjoyed a lot. I recommend it.
Big 5, I like this place. It is always supplied,they have good deals, I enjoy shopping there.The only negative is that they do not have any RAIDERS anything!!!!!. Hint, hint. Come on Big 5, you should know that the East Side of Los Angeles has many, many Raiders fans.
You can found what are you looking for.The best part they are following covid-19 procedures, cleaning and customer capacity!!
It has a great selection! They have many shoes on sale! Definitely coming back
Thank you Angel for all your assistance.Merry Christmas 2020
Awesome place helped me make an appointment for a test I needed to get done
Staff Was Awesome, Got What I Did Quickly.
The staff at this big 5 are always friendly and helpful. The gentlemen working the firearms counter are knowledgeable. Shaina was very courteous. I always enjoy shopping here.
Tried to exchange a canopy, had lost me receipt but it had broke the first use. I had exchanged it before for the same reason and did not need a receipt. The manager Walt here is not fit for the position he holds. He could not figure out what canopy it was after I showed him a picture. Managers should have knowledge on the products they sell. This dude was a total loser did not know anything about the canopy. Took it to another Big5 in Alhambra and the manager there was great! Very helpful and knowledgeable just like a great manager should be.
I bought another pair of Skechers. Always comfortable, affordable and stylish.
After youve waited in line to get in, they are announcing to hurry up and get out. I really do understand the current issues stores are facing, but I was in the store less than 10 min and they announced 3 times to make your purchase and leave. I needed tennis shoes, mine are in bad shape, but i couldnt shop like that and thought it was unnecessary. I patiently waited outside for people to do what they had to do.
Excelente services from the manager and the staff....
Didnt get his name, but young man maybe 19, hispanic, asking everybody how they are and if they are finding everything ok.... Very nice and professional. Put smiles on all of us. Clean store. Found more than what we stopped in for. Was a good day.
Great place for sporting goods at a fair price. They also have camping gear!
Service was excellent! Ray helped us and showed great customer service
Great Big-5 location with a large stock of sale items. Often refereed to by other branches since they often have advertised items in stock when other stores have run out.
I like the place.... Im down with the 1 Day Specials
Good quality and really good prices!!!!
Love this Place Cashier or front counter Lady is adorable makes you feel confortable and Manager are very professionals
Really helpful staff
I love the store.. I got really cool Chicago skates that took me back to my childhood at a very reasonable price.. only thing is.. they kept me waiting for over 20 minutes with no help.. the girl in the front paged that I needed help but know one came.. so I had to go to the front and get help myself... 😢.. but I got my skates though.. 💗💗💗 Roving Reporter Out!!
A lot more choices compare to other Big 5, people here are friendly and knowledgeable.Great place to visit when it comes to sports related items
Cool people working and very helpful
Sales items have a lot in stock. Sales person is friendly and helpful. Email sales items are very low price and good quality.
There can be other places which sell tennis shoes,but any of them is compared with BIG 5 SPORTING GOODS.The great difference is the extensive variety of brands,styles and prices.....and of course the helpful staff. At BIG 5 you will find anything you need to practice the sport you love.
It was good I think I need to stock up on ladies Nike shirts and sunglasses But other than that it was good
Place is clean and organize!
They have a decent variety of stuff. Not very much outdoor and camping stuff from what I am used to seeing in other stores. Very convinient that you can get a fishing license on the spot. Got most of the sporting equipment youll need.
Okay, didnt have too much in the way of sales. I had to settle for my second choice. They didnt have what I wanted in size 13. But still love Big 5.
Twice Ive come here to purchase ammo. Both times, I was told by 2 different managers that their permit to sell ammo had expired 2 days prior. This store may have an agenda against law abiding gun owners.
The best
Love the customer service
Stupid occupancy restrictions, lines to get in. The staff is extremely helpful and friendly.
Went in to buy my first firearm, Ruger 10/22. The person in charge of the firearm department was very helpful throughout the entire process. He helped me figure out which model best suited my needs.
They have everything for the outdoors
Very helpful staff and I had always found what I’ve been looking for at this store.
L love it!!
Friendly and helpful staff. I sometimes forget this store is here because of how many stores are located in this strip mall.Was able to get a pepper spray from here. Plus! They have deals going on every so often!
The staff is always helping me find stuff in the store! Never leave without someone offering help. Great store, great staff!
Well organized and stocked store. Freindly and helpful personal.
Gor some hiking boots cheap an reliable
The assistant manager RJ couldnt be bothered today, I had a few questions regarding some expensive scopes and he brushed me off in passing. The clerk helping me was very helpful and courteous and she had to contact him four times, each time he came gave two word answers and walked away instead of helping me decide which product was best for me since he was the only one in the store then you hunting equipment.By far the worst experience Ive ever had at this location, although I wont write this location off, it certainly left a foul taste in my mouth. As a lifelong Big 5 customer I owe them another chance, hopefully RJ is just having a bad day, otherwise management needs to step in and reassess the leadership in this store.
Went in today to shop for a couple of coupon specials and both in stock and store associates helpful😁
They had what I need it
Kelly store manager knows his product and inventory = cares Sales staff very pro and I like to drive from Dodegers stadium to Alhambra for the service and attention i getThank you Kelly and your Staff I loce to spend my money at your store
Friendly staff. They let me park my bicycle inside while I shopped for a bike lock and browsed.
Clustered inside but they got a great selection.
This store is always organized
As an outdoor kind of guy, this is one my favorite places. They always have great specials! I bought my long-time trusty buck knife here for only $13 on sale. This is also my go-to stop for football/soccer balls being that theyre always discounted. I bought a $25 fishing rod here and have already scored over 30 fish with it. Ive been to other Big5 stores but this is my preferred location. Everything is always nice and orderly here. Overall, a lot of sales and a lot of bang for your buck.EDIT:This place has been demoted by 2 stars. Theyre fishing inventory is NEVER up to date. Lately it has been necessary for me to make an extra trip to Walmart because these guys dont have the supplies.
Man this place has about pretty much everything u looking for. The sale are good
Fast friendly service!!
I’m so hard headed because I keep coming to this Big 5. I don’t know if it’s my luck or what, but I seem to always buy defected items here. Countless basketballs and now a bike lock that I have to go out of my way to exchange tomorrow....
Found what we needed...easy returns.
It was ok really went down hill when that guy left what was his name again. I can’t remember. OH it was Will he was great to have around some would say even a thrill to be with.
The girl cashier was rude. Asked for the manager Jacob and he was no help. Didnt have the size I wanted and he just walked away. Bad customer service. Go somewhere else. This place is just not it used to be.
A good selection of functional sporting and camping equipment at good prices.
The cashier was rude and didnt want to see my sales ad. Makes me think why do I even come here.
Went to look for a Nat mask and found it will need it for work thumbs up
They had things advertised as on sale but Mark death and then Mark down twerking like they were on sale but theyre actually kind of expensive for their shirt to be on sale I Like Big 5 Sporting Goods that was unimpressed
Best Black Friday got a lot of good things
Worst customer service. Manager Jacob was the worst manager. He couldnt even authorize a discount. Buy online less taxes and not hassle. Too bad. Big 5 lost out on $100 + sales all because Jacob cannot authorize a $5;off.
Love big 5. Always nice 2 the elderly! 😊😊😊😊😊
Their customer service is ok. One worker saw me trying to reach for something up high with my 11 month old in my arms and my 7 year old watching. She didnt bother to ask if we needed help. It wasnt until I saw the manager and asked for help was when I got assistance. Im surprised I wasnt asked if I needed help since every time Ive gone to the Pico Rivera location I am always asked if I need assistance. Clearly not all stores are alike. Once I asked for help the manager was helpful. I removed 2 stars from my review. 1- for the lack of eagerness to assist a customer and 2- I believe it was possibly the assistant manager. An older female. Not super old but older. While waiting to pay there was another customer in front of me that questioned the cost of her item. Apparently there was a sale sign for the pair of baseball pants and the item was ringing up regular price. Instead of helping her she gave the customer a bit of an attitude. They were on the same rack with the sale sign and her answer to the customer was, well we dont have enough room so we put them all on the same rack with the sale price. Even though not everything on that rack was on sale. So possible false advertising which in California isnt taken lightly. I guess Ill stick to the Pico Rivera location from now on.
Absolutely great service! Welcoming staff and very helpful. I love my new shoes!
Excellent! I wasnt able to print the coupon from the email They had a copy n had no problem using it for my purchase
Many items at affordable prices
Good service. And crean Store.
Look at tha the ad online if you dont recive it in the mail. The manager is really cool and informative. I went in for camping gear.
Difficult to find bike paraphernalia, limited selection at this particular location but it was fine for my purposes (found what I needed). Checkout was quick and friendly.
Found just about everything we needed for camping.
I always get great service at this location. Today they went out of their way to help me find 2 pairs of roller skates. Thank you.
Since they changed the store around harder to find items or dont have items like a simple pair of weight lifting gloves
Anything and everything you on sporting goods. For me its all about fishing and camping.
Awesome place to find all your sporting goods
Lots of items on sale great customer service