The buying process was awesome. The crew that showed up to put the two halves together was great. The next crew we got was horrible. The lead person was here maybe five six hours a day and we had concerns regarding him. Follow-up care was good. Two of the three guys that showed up to complete the first crew mistakes ( which seems alot) helped us out. Theres different crews that show up. Our doors still dont line up right and has gaps. They do follow up however our one years about up and still things are still not right. We had a rainstorm where the rain hit the door and was literally coming through the cracks in the door. The vet was never done for the propane to let water escape so it ruined underneath our floor and we have a bump in it which has never been fixed. We were told by one of their employees that the house wasnt lined up right thats what causes the gaps in the doors. The pipes werent installed right which caused leaks and having them to come out which we dont know the extent beyond them just replacing the baseboard which is all they were willing to do. What we thought we were getting and what we finish with is not the same product as what you see at their location or at their project site in Barre Town. Remind you this home is not even a year old and people have been out at least five to six times.
I purchased a home with Fecteau and had them install the trailer on a site in my park. All seemed good until the park attempted to install a riser for the septic system, 2 years later. The walkway Fecteau installed was placed directly over top of the septic tank and access. The walkway had to be removed to access the septic system. Fecteau denied the walkway was over the septic and refused any liability from their actions. I will let the photos speak for themselves. I consider this to be major failure on behalf of Fecteau. Their lack of care in resolving the situation displays a complete lack of pride or craftsmanship in the work they perform, a complete disregard for the local regulations and uncaring for the situation they placed their client in. 0 accountability for the work they performed. Disbelief that they would display such little pride in workmanship.
My family purchased a Fecteau home 10 years ago, and had to replace the furnace, fridge, and had two roof leaks, and a sill leak. Floors are stained from underneath, so you cant do anything but replace the floors to fix the issue. Also, there are electrical problems, and staples holding down the floor in bathroom. Just horrible pride in there work, 1 star is way overrated.Note that This company is not rated by the Better Business Bureau.
Back in June my wife and I suffered the devastating loss of a house fire. Given current circumstances surrounding supply chains and issues with the availability of building materials, we were incredibly worried about when we would get back in a home, on our property. On a sunny summer afternoon, two weeks past the date of the fire, we headed to Montpelier to check out Fecteau Homes. After stopping by another establishment, that we feel was pushing loans on us that we didn’t want, given that our loss was being covered by insurance, Fecteau’s was absolutely amazing. Dan took us on a tour of the available homes, took us into his office, and sold us an absolutely stunning home that they had preordered in anticipation of supply shortages. Not only that, the home that we were sold was originally slated to be a floor model, but given the circumstances, they sold it to us anyway.At each stage of the process, the entire team was incredibly responsive to every single one of our questions about the building process, timelines, and anything else that we inquired about. Everyone we worked with understood our situation and truly went above and beyond to help us in our time of need. Amazingly, a mere four months after our fire, we are back in a gorgeous new home on our property.The team that came out to assemble the house was incredible, and Lee and all of the other builders that came out to finish the construction work were absolutely phenomenal. The hussle, drive, and determination of everyone at Fecteau to not only get the job done on time but also to get it done right, is simply incredible. It’s refreshing to see a business operate in the modern era with the skill and values that are exemplified by Fecteau Homes. We will truly never forget how well we were treated, and how out of a tragedy, we now sit in a beautiful new home thanks to everyone on the team at Fecteau. Perhaps the biggest compliment that we can give is that we have now recommended Fecteau Homes to numerous close friends that will soon be in the market for a new home. Do yourself a favor and head over to see them if you need a new house, I promise that you won’t regret it.
We purchased our new home through Fecteau Homes. They just finished up a few weeks ago and we are so in love with the home. We started looking at modular homes back in May/June once we knew we had an offer on our home after stopping in and talking with Dan we didnt feel the need to shop around, he worked with us on everything we wanted and was creative and listened to our needs (we were picky) was very quick to reply to any questions/concerns we had. The crew that set our home was wonderful and very professional. I cant say enough good about the crew that finished the home. Any hiccups we had along the way were resolved very professionally and in a timely matter. Thank you Fecteaus for everything!
Very friendly and polite. The place is clean
A great, early, no-pressure discussion with Mike and Dan about a potential future home for us.
Beautiful homes. Great selection
The team at Fecteau was absolutely amazing to work with from the first visit in Montpelier to the time our house was completed. Ashley was so helpful to walk us through the process every step of the way! Lee helped us through a few last minute issues with our site and the Luke and all of the workers on site to finish the house were fantastic!! We are so happy with our new home and can’t wait to show it to our family and friends!
We found ourselves in a bad situation. We sold our house in a day so closing was near. We had worked with another company having the home all designed and were told 8 weeks until we got it. We were living in a camper with our 2 large dogs. We decided we could wait the 2 weeks. The day before we closed on our house I got an email saying it would be 21 weeks...which brought us to January or February. I said no way can we wait so I googled manufactured homes and found Fecteau. I was luckily on vacation so I jumped in my car and took the 1 hour drive knowing they had some on the lot. Ashley was wonderful. She gave me the run of the homes they had there and was not pushy in any way. After looking at the homes they had I called my husband and described what I was seeing and got information on the ones we were interested in and went home and made a decision. My husband was there for the delivery and said the guys knew what they were doing and were very good to deal with If Fecteau did not have homes on the lot I have no idea where we would be. I would recommend them to anyone looking for a home. Thank you to all who were involved. Dan & Kelly
I worked with Ashley who was nothing but amazing. She helped us with everything we needed to do, explaining things to us along the way (better than the bank). I would highly recommend fecteaus.
We just finished our home. Over all it was a positive experience. Biggest challenges was lack of communication during the build. We were able to track people down, but reaching out to us did not happen. Also there was a disruption with out sales person and we missed out on picking out some of our fixtures. So they came how someone picked out. However Fecteau was accessible, the designs flexible and supportive with the finance process. The prices were fair and the actual build was quick (6 weeks from start to finish).
Fecteau Homes developed and sold a home to my husband and I in January 2021. Since then, the team has continually provided support as we settle into our home and we appreciate their reliable, friendly service.
Jenn was a great agent to work with. We gave her a budget and explained what was really important to us. She was able to help us put together our perfect home. Also the crew that came to place and set the home were a great group guys. Overall experience was great and we are loving our new home. Thanks everyone 😊
I would highly recommend this company. From the time I walked in to meet with Jenn and discuss my wishes. She helped me design the perfect home for my site, with a special dog room for my pooches!!! Jim came to the site, recommended a local septic guy to design my septic. Both Jim and the septic person encouraged me to put the home in a different spot for good reasons and Im glad I did.........made for much more yard room and a level space for my 2 horses. Jason came to the site promptly and discussed how the excavation would happen. Letting this company do everything was the best. I would come home from work and waalaa things were accomplished and moving forward. They all put up with me when the bank business didnt move as fast I as would have liked. Lee worked hard at getting me into my new home for thanksgiving.....they could have easily said we just cant get you in for that, but they didnt.....I cant thank them enough for a wonderful home thats now cozy and getting well lived in. Thank you crew for what you did for me. Jeanine
My company specializes in financing for manufactured homes. I’ve worked with Fecteau homes on several transactions over the past few years and would recommend them to anyone looking for a factory built home. The homes they sell are top quality and affordable. The office staff is always professional and a pleasure to work with.
My fiance and I stopped in to Fecteau Homes to tour the models. We are going to be moving to New York in a few months and wanted to see what options are out there. I personally did not know too much about the process of designing, purchasing and setting a modular home.Ashley sat with us and answered all the questions that we had. After talking for a few minutes, she realized that we were going to be living far out of their delivery range (7 hours away). Even though this was the case, she STILL continued to educate us all the process for well over 20 minutes. She gave us resources and helpful tips to help us.I wish that we were going to be living closer because Ashley was super helpful and someone that I would absolutely trust.
Fecteau homes was able to help me realize the dream of replacing my old run down home. I had been to another mobile home dealer a couple times and each time walked away discouraged when I realized the cost was going to be prohibitive. Even on my first visit to Fecteau I wondered if this would even be possible. But unlike the other times, where there did not seem to be any real interest in me as a customer or person, Fecteau was different...instead of letting me leave discouraged again, Jenn was able to help me work through some options. By informing me of and helping me connect with some funding assistance, Fecteau was able to help make my dream a reality. This was a daunting, life changing event for a single person to deal with alone. Every step of the way Jenn worked with me to help get the paperwork done and process everything that needed to happen. She was patient with me through many phone calls, emails and questions. Dan, Jim and Lee helped me make sure that the plans for demo work and removal for the old home, as well as all of the site work and delivery of the new home would be doable. They all worked together to help make sure that everything went smoothly. People often comment on how much they like my new home. I would not hesitate to recommend working with Fecteau and I thank them for all of their help making this happen for me!
Dan and his crew did a great job on our 2500sq. Ft. Cape in Shelburne! I would highly recommend them for any house project. They overcame many weather obstacles and had our house ready to go in about 6 weeks, and the quality is spectacular. Thanks Fecteau!
We chose to work with Fecteau after researching modular homes for months, they were a bit out of our area but that didn’t phase them. Our home is beautiful and just as we had imagined. The biggest pro for us was the on sight crew who completed our home, they were fabulous, easy to work with and understanding. The Fecteau family team has been responsive to our concerns and has been working with us to resolve them, it reassuring to know they back their product. We were able to truly customize our home to meet our needs and taste, our home truly looks like one of a kind and we love it.
We bought our first home from Fecteau! Ashley was incredible to work with. In the beginning we were unsure if we would be able to afford such a beautiful home, but Ashley introduced us to additional funding through Champlain Housing Trust, that helped get us into our new home. She always kept us in the loop with where things were at with delivery, set-up, etc. Any issues that arrived, Fecteau was quick to take care of them. They were beyond helpful throughout the whole process. Great place for first time home buyers! My son is enjoying the extra space, im enjoying my computer office, and my fiance is loving her beautiful new kitchen!Thank you all so much, for taking such good care of us!-C
The Fecteau’s team was professional and thorough. They were available to answer our questions at every stage of our home purchase. Every contact with them was pleasant and helpful. The entire staff is knowledgeable and a pleasure to work with. We would highly recommend them to anyone looking to build!
To All ProspectsI worked with Jenn ( Sales consultant) throughout the ups and downs of construction.She helped me tremendously with my questions, concerns. “ Always their via email and verbally”As all constructions, little concerns towards the end but we worked them out !Their is no such thing as a smooth sail in construction.Just moved in August 31, 2019. We are happy and yes, I will recommend looking intoFecteau Homes if you are planning in building.Again, Jenn was fantastic ! All, thumbs up !,,,,
WE have waited 11 years to move out of a trailer and into a new home. Fecteau made this possible and recommended a banking partner that would help us pull it off. Very happy! Shout out to Clark Excavation and Hutch Concrete!
2016 I started to do some research in purchasing a new mobile home. I had called a visited a couple places. I had a great response from Fecteau Homes. My son and I decided to take a drive down to Montpelier to check them out. Upon entering the office we were greeted by Ashley. Right from the begin she was there for us with any silly question we had. She meet with me a couple times to help in desinging my place just the way I wanted it. When the day came for my place to be set up. Lee and all the crew worked so hard to get everything just right. When it comes to any issues they return my calls in a timely manner and come to help resolve any issue. Thank you so much everyone at Fecteau for making my dream of a new home happen. If you are in the market for a new modular home be sure to check them out.
Fecteau Homes was fantastic in the purchase and set up of our new home. From Ashley in the office to Lee, Matt and Tim on the job site, everything was exceptional.Any issues were resolved quickly and above expectation. We could not be happier with our new home.We would absolutely recommend Fecteau Homes!!
I found Fecteau Homes when I didnt have a good feeling about another modular home dealer and Im so thankful I went there instead. My experience with Fecteau was so good with the first house I bought, I bought another one 6 years later. People comment all the time how much they like it. Dan and I worked together to design the perfect Floorplan and after living here for 9 years, I have no regrets. Best Modular dealer around.
Im loving my new home from Fecteau Homes. Special thanks to salesperson, Jenn for her unfailing good humor and always knowing the answers. Or if not, willing to go the extra mile to find out. The whole Fecteau team is professional, knowledgable and responsive.
They found us a beautiful used home exceeding our wish list. Held the unit over the winter, and delivered in spring on time, excellent set-up when delivered. Would recommend to anyone looking.
We were planning to buy a plot of land and put a Fecteau double wide home on the property. We worked closely with Ashley Eberly to make sure that we were getting exactly what we needed. She was awesome. After it was disclosed that we couldnt put the home on the property, Ashley worked with us to return our deposit. Always friendly and professional, if we ever get the chance to actually go through with our purchase, we will definitely use Fecteau Homes and Ashley!
Fecteau homes did a outstanding job on our home. Jenn,Lee, there contractors and workers want out of there way to make sure every detail was done correctly the first time. They were always on time, very detailedand always put the customer and home first. Answered all questions and made the whole process as smooth as possible. Bottom line is, theres no other company to go to for a new home if your want perfection and pride in workmanship. We are very pleased with the end result.John and Candace
You always hear the phrase a home is the biggest financial decision youll ever make, so all the more reason to be careful to choose an establishment that takes that very seriously, and we felt like Fecteau Homes did a great job for us. I particularly liked how there was a Fecteau family member personally involved in all the main aspects of this project, and when the time came- they came together to make our concept a reality. Now, its unrealistic to think your entire project is not gonna have its share of challenges along the way, but I feel like thats when a business shows its true colors, and the Fecteaus truly came thru for us whenever we had any hurdles along the way- no matter how big or small, our needs and concerns were always met and handled until it was to our liking. We were glad to have dealt with a local family business, and will always endorse Fecteau Homes! -Paul & Jolee
If I could rate lower I absolutely would. They’re wonderful to work with before you start the actual “building” process.After they get your money they don’t return phone calls, emails or provide any customer service.They never complete work they’re obligated to repair and issues will go forever without any attention, matter of which we are still attempting to have them repair issues that should have been repairs almost a year ago when the home was set.Also, they’ve managed to rip off my significant other by not reimbursing him the full amount for repairs he was authorized to do by one of their “managers”.Stay far, far away from this company if you take pride in relationships with local businesses.Fecteau homes has been absolutely HORRID.
I had an awesome experience with Jenn!! She helped us with everything and all our questions. She was gonna give us the best deal for our price range. Definitely recommend getting a home with them!
Jenn worked with us through the entire process and was very helpful! We are happy with the home and it went up very quick.
I have never been a customer here but have looked at their trailers on the web. What I have to say is not only true here but with home everywhere.It astounds me to see that all these roofs are nearly flat. I fail to see why most roofs built with no foresight as far as the snowfall and that not everyone is able to rake the snow off thier roofs.We live in the northern USA where we have deep snowfall.The ideal roof in this area would be metal so the snow can slide off, then they all need to be built at a right angle to make it easier for the snow to fall off.It never fails to amaze me that a structure as simple as a trailer which is often build for old people would be built with no awareness of anyones needs. It is a matter of common sense to know that some elderly and disabled people wont be able to rake or shovel their roofs.I have seen people build roofs over a trailer and they should not have to do this.For this reason I might never buy any trailer.
Jenn and the rest of the fecteau team were great! I was very unsure of what I could afford and would be approved for but Jenn worked with me to find the right home within my budget without breaking the bank. I ended up choosing a pre-owned home. Jenn was so patient in working with me and the bank while I got everything together for the loan. The home was set and hooked up in a little over a week which I had expected to take much longer. Lee the project manager was amazing as well he was very thorough and made sure to keep me up to date with the progress of the home and everything being set up and turned on. All in all a great first home buying experience!
With a few bumps that we have have Ashley has gone above and beyond helping to get the issues fixed as quickly as possible, whenever we need to go in for a visit everyone has been very friendly. Over all a good experience.
We ordered our new home from Fecteaus. From the date of ordering to the date of arrival, it took less than 8 weeks! I have attached pictures of the kitchen and master bath. The quality of the home is great and the ordering process was easy.We hired our site work to be done by an outsider and when we had issues, the crew at Fecteaus came through for us. They found mistakes made by the other contractor (before they got too costly) and helped us hire the replacement contractor to get the job done right. They watched our progress from beginning to end and were very helpful.When the house arrived, it only took a couple of hours to set it in place. The crew had all the inside work done in just over a week!We love our new home! We are very pleased with the quality! There are some small details to be worked out but the big issues were taken care of promptly. We would definitely buy from them again.
My experience with Fecteaus was absolutely amazing ! Everyone i worked with from day one to our move in day has been so friendly and everyone always took the time to explain everything that was happening with our home! The first day my husband and i walked into fecteaus, we didnt think that we could get very far with buying a home... but non the less wanted to talk to someone about going through with the process someday in the future. Now less than a year later we live in our beautiful double wide home that we are absolutely in love with ! I could not be any happier with my experience with this wonderful group of people, and i will forever be so grateful to them for helping us achieve our dream of having our dream home !
Great to work with, everyone was good about communicating with me, i was always updated on what was going on. Highly recommend.
Fecteau Homes did a fabulous Job helping me get my home! I tryed a lot of other places and none of them seemed to actually take the time for me ( probably because I am younger), but when I called Fecteau Jenn answered and I told her my situation and she took time for me and helped me. I had no clue about anything to do with buying a home . We had a meeting with Jenn and she explained everything and was constantly getting my next step ready for me . I had a very tight time limit and she pushed and pushed and got me into the new home . The house looks great, the lot work the they did looks amazing and did it all very fast for me. Fecteau’s took a very complicated process and made it easy for me. Thank you so much! And ask for Jenn, she is great!
Ashley and the rest of the staff are great to work with. Super friendly. Knowledgeable. A great value for your money.
I worked with Jenn in sales and she was absolutely wonderful to work with. She was very well-versed in various options for financing and proved she had my back every step of the way. Even though it took me over a year from start to finish, Jenn never lost her enthusiasm in dealing with any setbacks along the way. After the house was ordered and delivered, the baton switched teams to the guys who finished putting it together. They were so wonderful to work with and very professional about it. They made sure to protect the house while they were doing their work. I would stop in at the site most every morning to touch base with Matt. He was always pleasant and happy to answer any questions or concerns I had and to explain the days agenda to me. Even though I am now in my new house, the folks at Fecteaus are still very attentive of any issues that have come up. Any concerns I had all through the process, and even now, were explained and/or solved. I plan to be in this house until I die, but if I had to do this again, I would definitely choose the team at Fecteaus again.
We have been in our Fecteau Home for two and a half years now and couldnt be happier! From beginning to end, the staff at Fecteaus has been outstanding! We lived in our prior home for 38 years, so were a little intimidated to start the process all over. But the staff at Fecteaus made the whole process so easy, stress free and enjoyable, from finding the right land to finding the best company for financing. They were so helpful in helping us design our home exactly the way we wanted it. They didnt stop there! They followed up to make sure everything was satisfactory after we moved in, and that we were absolutely happy with every detail. We feel they genuinely cared before, during and after the whole process. We would highly recommend them for your housing needs!
I had the pleasure of purchasing my first home through Fecteau Homes in Fall 2017 and I don’t think I could have asked for a better group of people to make my purchase through!I visited the lot a few times in my search for a home but never felt pressured to buy. Jenn took the time to walk me (and my budget) through the home options I was considering. Jenn was extremely knowledgeable, informative and supportive throughout the entire process. She knows the products, knows financing and lenders, and has knowledge and resources on all aspects of the purchase process, which was very reassuring.The prices and estimates through Fecteau Homes were reasonable and accurate. Fecteau staff where genuine and honest, they were patient and informative when I had questions and were timely in phone and email responses! Fecteau staff went to great lengths to make the process as easy and stressless as possible and saw my home project through, start to finish!I moved into my first, new home in December 2017 and couldn’t be happier! I love my Fecteau Home!! And as I settle into the first (Vermont) winter in my home, I know I made the right choice, chosing Fecteaus! The quality of the home itself and the work they’ve done is exceptional!! Thank you Fecteau Homes!!
My husband and I want to say what a great bunch of people at Fecteau to work with. Jenn Is a sweetheart and will work endlessly to get you a home that youll love. She kept us calm the whole way thru. If a problem would arise Jenn would tells dont worry Ill take care of it and if she couldnt she would put you in touch with someone that could. When the home was being set Lee would let you know what was going on. If you need to get in touch with Jenn or Lee they are very prompt at getting back to you be it by phone or e-mail. We cannot recommend Fecteau Homes enough. As we sit here in our new Fecteau home we look around in aw that this beautiful home is ours, so thank-you to the whole Fecteau crew but especially Jenn. As my husband says let Jenn work her magic for you!!
Decent prices, some are a bit high, but i would recommend if you are looking for a fixer upper.
If you want a trusted team that genuinely cares about their customers over just a dollar figure........the Fecteau team/family is truly this. Jen truly is AMAZING. There is nothing she wont do to help you, and make sure you truly understand everything throughout your home buying process. Everything is made so easy for you as the buyer. They have connections with many small businesses, banks, insurances etc.. Jen continueoulsy wowed me with her knowledge, professionalism, speedy replys to my MANY questions. Jen was available almost anytime I needed her.........she would even check in with me on her days off😀. You will be treated like a family member........my 10 year old daughter even had a great relationship with Jen. As Jen really made sure my daughters wants and needs were heard too. Jim was a true pleasure to work with as well! Very professional, friendly, knowledgeable and also always willing to do what is best for his customers. Fecteau will truly make your home buying process a breeze.Jim and Jen...........my daughter and I truly thank you for EVERYTHING the both of you did for us. Keep doing what you both do in this buisness, because you really are doing it right. The connection that you make with your customers is one of a kind. From day one I felt like Jen was one of my long time friends. There was instant trust, and of course some girl laughter shared during our conversations. Thank you again! Truly a 5 star team💖
Its been a few years since I had Fecteau homes build my family a custom style cathedral ceiling ranch. Open concept with a 26x28 great room. This house was a godsent as we had a house fire the prior winter.The crane showed up April 23rd and we moved in June 8th to a mostly finished house.The building and bank mortgage process was done with ease and even my bank agreed saying the loan process is a lot smoother than stick built.The Fecteaus came through with everything they said they were going to offer and even more so with there warranty. They said they would guarantee any issues with no problems and the few small issues Ive had were fixed efficiently saving us the burden.Almost 2 years after there carpenter came and spent a few days fixing anything from scrapes, cracks, paint touch ups and even fingerprints and marks.After this Christmas and this bear of a winter we had, I know that we now have the house of our dreams that we look forward to coming home to every day.Thank you Fecteau Homes!!
Very professional, knowledgeable and just all around good people.
Everything about Fecteaus has been absolutely nothing but awesome. Thank you for everything you did for our family. Thankhe home was set up timely everything was cleaned up nicely after completed. I cant say enough good words about the work they did and the timeliness of everything they did again thank you to Fecteau family. An additional Kutos out to the office staff who helped with everything from the initial walk in paperwork financing excetera excetera excetera they are the best!!!Mary Page
They are fabulous to work with!!
Well....Need I say more
Wonderful customer service!!!!
NICE PEOPLE
Great people