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Visionworks Shoppes on 19th Avenue
705 SW 19th St #160, Moore, OK 73160, United States
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Visionworks Shoppes on 19th Avenue
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He
Review №1

Went in looking for glasses and the staff was super friendly. Helped me find the perfect pair (actually two pairs), gave me their honest opinion if they thought they looked good and fit good. The ladies there were the absolute best!

Ma
Review №2

First visit today! Very nice staffs and a great optometrist! Would definitely recommend this place to my friends. I had my eyes checked and went to next door to try on new glasses. Memorie was very knowledgeable and friendly. I’ll definitely be back to get a new pair of glasses!

Je
Review №3

This is my second pair of glasses with this store. Kylie was very helpful and knowledgeable.Very pleased and have recommended this Visionworks.

Ka
Review №4

I love that they are open on Saturdays! With my work schedule, it’s hard to take off during a week day and my previous OD was booked out for months. I got in here quickly and the whole process was a breeze. Dr. Crawford was amazing and listened to my concerns to get my prescription right! Thank you!

El
Review №5

Excellent customer service! Kylie was friendly and helpful. I very much appreciated that they respect COVID-19 protocols. I just wish they had a more diverse selection of frames.

La
Review №6

Memorie was amazing! She was knowledgeable, personable, and quick. I love my glasses! I ordered two pair and one pair of prescription sunglasses. So far absolutely pleased! I also saw the eye Dr. My husband and I were both impressed. From beginning to end I am very happy. Will be back for sure.

Ju
Review №7

Staff is very nice and helpful. Dr. Crawford is amazing, very knowledgeable, helpful, nice and thorough! I went here because my previous Dr. had retired and havent looked back great experience and have found my new Dr. for my annual eye exams! Thank you Dr. Crawford!

Ri
Review №8

Great service! They have their precautions in place which I like. They also got my insurance coverage pulled up quick! I was able to find the cutest frames and got sunglasses too! The guy was very sweet and helped me pick out my frames. He even worked out the which deals were best for me!Definitely coming back here! Thank you so much for all your help!

Sa
Review №9

Wont be returning. Will stick with eyemart, rather deal with a friendly staff and not have to wait an hr jus to pick up glasses

m
Review №10

Excellent customer service! Prices are good too. They stand behind what they sell, could not be happier. Will keep going back!

Is
Review №11

Awesome people, safe and sanitary environment. Would definitely recommend it to anyone! And if you do I would recommend to ask for Kenny or Kassy. Kenny is an awesome woman very knowledgeable of everything while she’s working and does everything she can to help her patients. She definitely helped me out and made my life better by finding me the right pair of glasses for a phenomenal price. I FINALLY SEE!! Thank you guys! This is my Go-To spot for anything involving my vision. They’re dope people with dope prices😎100/10 would definitely recommend :)

Na
Review №12

Great customer service! Kim was great very knowledgeable and patience!

La
Review №13

I struggle with finding a good eye doctor. My last one had issues with appointment times being switched. Booked this appointment out of desperation. The staff was more than helpful, friendly, and quick. The doctor was engaged, and also went above and beyond to recheck a few things that seemed odd during my appointment. Will defiantly be back!

Kr
Review №14

The whole process for me and my daughters was super easy and fast, the Dr was very nice and thorough. We will definitely be back and recommend!

em
Review №15

So... I am a very picky, sometimes needy, price sensitive shopper and yet this team of Ken and Memory were able to met all of my concerns. I love their professionalism, knowledge, attentiveness, and understanding of my needs. I have been buying glasses from Visonworks for years and this location will be the only one I will shop moving forward. Thank you Mrs. Memory and Mrs. Kenny!

iQ
Review №16

Be very specific about the services as the standard package for testing is $79 and a comprehensive exam is $90. They will confuse you without telling you about the specific services these’s packages entail and then lie about them. Always question them on the services they are providing.

Ma
Review №17

Very friendly and helpful staff. Great experience on the optometrist side as well. Would highly recommend.

Jo
Review №18

Super friendly staff, really went the extra mile to make sure I was comfortable.

Je
Review №19

I had a good experience with the people at Visionworks in Moore. Id recommend you give them a try.

Ap
Review №20

They staff was very friendly and very helpful. They had a wide variety of frames in store to pick from. I was in and out of the store in about 30 minutes. Since I was paying out of pocket I got a buy one get one free offer. Which is amazing if I happen to lose or break one pair.

Jo
Review №21

Had my eyes checked next-door came in just wanted to quick look to see what they offered didn’t even want to try anything on. Soon as I walked in with my mask on I was stopped and told that I had to use hand sanitizer I said I’m just looking around they said I had to anyway. So then I turn around to just go look at the small selection of glasses that they do have and I get stopped by the girl at the counter telling me that I have to sign in before I can look for glasses tell me why I would need to sign in and use hand sanitizer just to take a quick look to see what frames and brands that they offer the store isn’t very big and doesn’t offer many choices told them I just go across the street and they said OK and just continued on talking with each other seemed more of a hang out for employees then an actual business save yourself time and money and just go to LensCrafters where they have a 10 times larger selection and the people are actually nice.i will deff tell friends and family to skip this awful place.

Ja
Review №22

I walked in and was given the directions on the proper safety precautions for Covid-19. I was then told where the men’s section was and to look around. I never got anyone’s name or any personal interaction outside of the Covid stuff. I spent 10 minutes looking at glasses by myself without anyone coming to check on me or let me know what the process was. There were no other customers in the store at the time. Eventually, one of the ladies when to the back and I assumed the girl sitting down was the person who was going to assist me. I gave her the glasses I was interested in and she asked if I would like a second pair for half off. This was the only “personal” interaction we had. Everything else was about the transaction. I just felt awkward the entire time because I felt like I was being a bother. 2 separate customers came in after me and they got treated really well. They had personal conversations with the employees. I brought my prescription in because I thought I would get a personable and helpful experience buying glasses. I could have easily gone online and chosen any realtor because I already had the prescription. I don’t even know if I want to come in and pick up the glasses instead of just returning them. It just upset me that the other 2 customers got a personable experience while I didn’t. The only difference was that they were white and I was not. Hopefully my experience was a unique or someone was having a bad day.

Sa
Review №23

We had a great experience with the staff at Visionworks. They have incredibly helpful staff, who worked quickly to verify my insurance coverage. Their great selection of frames made it easy for my daughter to find a pair easily. Looking forward to shopping for my own pair of glasses!

fe
Review №24

Fast friendly service, great staff

Jo
Review №25

I stopped in today to look at frames and the employees there were so helpful! I havent had the best experience the last few times Ive gone to look at frames at other places, so it prompted me to stop in somewhere new. Ill definitely be returning to get frames for my little ones! Very satisfied! Thanks for the help in finding my new glasses!

Sh
Review №26

Great experience here. Friendly and patient. I came in directly after my eye exam and had to try on glasses for the first time ever. They helped me figure out and explore what kind of glasses would suite my face shape. It took me about 2 hours to decide and they were patient and kind every minute. Will definitely recommend to others. Thanks guys! 😍😎

Vi
Review №27

They so nice and good service fast ...👍👍👍👍👍👍👍👍👍6 ⭐️ thank for help

Bo
Review №28

The staff here is amazing! So willing to help, and their new lens options are simple. The whole buying process was top notch, super easy. I’ll definitely be back!

As
Review №29

Very helpful and friendly staff! Have such a wide and wonderful range of options for frames! Got my glasses in very fast. Definitely recommend this place! 😊

Li
Review №30

Made a special trip there to have my glasses adjusted and did not get the service I needed. I wear trifocals and mask wearing has stretched my glasses and I am having trouble seeing. Everyone was crammed in the lobby and they would not take anyone in the store to escape the crowd. She did a little something to my glasses, put them on me and shooed me out the door, never checking to see if my needs were met. Glasses still drooping.

Mi
Review №31

Purchased a pair of Nike frames in July. It is October and the temple cover slid off and is lost. So less than 6 months later they will not help because I didnt purchase insurance? I will never purchase glasses through Visionworks ever again. And I will discourage ANYONE I meet who needs glasses from purchasing glasses from this company. Way to stand behind what you sale guys. Absolutely fabulous.

Je
Review №32

Overall had a fabulous experience. The service was fast and the guys running it were great. The only reason I took off a star is because when my glasses were ready because the lenses came in much earlier than the quoted 3 weeks, no one called me. The person even commented that they had started wondering if anyone was going to pick them up. This was disheartening considering I was having to get both pairs updated on prescription.

Ja
Review №33

Great, friendly staff! Every employee I dealt with was very nice and helpful. My two pairs of glasses were ready within 4 days. Highly recommend!

Bo
Review №34

Professional, fun, and honest atmosphere! HUGE SELECTION! And they always have a Buy One Get One FREE!! Yes the second pair is literally free! I got some RX sunglasses retailed at $349.95 for FREE.

Li
Review №35

Very helpful and courteous with selections, special requirements, and follow-up. Kinni is simply the best!

re
Review №36

Great customer service and management! There is such a wide selection of frames to choose from! I’ll be going back for any pair of glasses I need and definitely referring my family friends!

Ke
Review №37

Beyond amazing customer service. Nathan made me feel very comfortable and confident with my choice of glasses. They are very helpful. Best experience!

Al
Review №38

Got some super dope specs from Nate. Bobby and Tyler were also helpful in helping me pick out some sunglasses. Will definitely go back.

Da
Review №39

I called to try to set up an appointment. They immediately rejected me. They told me that they are not accepting new contact lens patients. I then asked if I could at least buy contacts here, I already got a prescription I just received the same day. They again rejected me saying they dont sell contacts to non clients. So what now? They refuse to take me in as a client, and since Im not a client they refuse to sell me contacts? Even with a prescription from a licensed optometrist? What kind of business and optometrists dont take in new clients? And just refuse to give service for no reason ? And the lady was very rude on the phone too. Id say good riddance Id rather not give my money to a business like this

Th
Review №40

This place is the place to go. As soon as I walked through the door I was greeted by two lovely ladies Kassy & kinni. Not really sure what I was doing but didnt really need to. The customer service is thru the roof. After my million questions, ( and by the way they answered every one of them.) I learned a little bit more about what I actually needed. I am very very very satisfied with this place. These two are GREAT! Go and see for yourself.

Ch
Review №41

Was told glasses would be ready in 2 wks. After 5 wks we called and were told their system was having issues and theyd call us back in 30 mins. An hour later we called them. Were then told there was an issue at their lab. Not happy and trying not to get ugly, asked if they had already charged soonercare. Wanted to go someplace else. Lady told us she would take the frames that were in store to another location amd would have them the next day. I get a call the next day to be informed she was talking the frames that day and would be ready by noon the following day. Went to pick up glasses around 2pm the next day to find out they still didnt have the glasses. Hope otheres have a better experience. I will NOT go back there ever. Customer service needs improvements.

Mi
Review №42

Exceptional service. Highly knowledgeable, efficient service, professional & friendly. Easiest time Ive ever had picking out new glasses.Davis Vision Insurance accepted and automatically submitted.Deciphering of lens choices and responding to questions gladly answered. Plus, happy to help free adjustments and cleaning of lens.Moores Visionworks General Manager Kinni Shenold was especially outstanding. The entire team at Moore, Oklahoma Visionworks was excellent.

Te
Review №43

Visionworks in Moore offered the best customer service. Very helpful in picking out my frames to fit me perfectly. I wont shop anywhere else for glasses! They went above and beyond for customer service!Teresa

Ma
Review №44

Stopped by on a whim...got a pair of new glasses AND a new pair of sunglasses for LESS than I paid for 1 pair last year! The General Manager Bobby Waldrup was extremely helpful and got us out of there in record time! I definately will be back!

He
Review №45

The ladies were super sweet! Kinni went above and beyond to help us out and make sure my kiddo was taken care off. I would for sure recommend them to anyone!! Thank you ladies!! You are awesome!

Br
Review №46

This was the 3rd place we went to look for glasses and it should’ve been our first! Nate and Bobby helped me and my son find the perfect glasses for him. We already had used our insurance on contacts so we used the Buy one, Get one and it was still cheaper than Lens crafters using our eyemed vision for one pair! Definitely going to be back after January with my husband! Thanks guys!

Am
Review №47

This place is awesome!! First time ever having glasses and I had no idea what I was doing, but they made it so easy for me. My insurance doesn’t cover glasses (tri-care) but they had a BOGO going on so I still saved a lot and got 2 pair. The store was at a slow moment when I went in so I got the help of both Nicole and Nate and they were so fun in helping me find frames. I can tell they really love their jobs and I loved them! Go see them!! Thanks again y’all!!

Tr
Review №48

Nate hooked me up. Got me taken care of today. Its 2 of Nates, but both were awesome. Very fast service, and very professional.

Ji
Review №49

Walked in without an appointment and was able to pick out glasses quickly and efficiently. They were the most helpful and friendly. Will be back for my kids glasses very soon!

MI
Review №50

I was in the OKC area and was in need of new glasses. Found this store and I am glad I did! All staff members were friendly and the entire process was smooth and seamless. They sent me my new glasses back home (Chicago) and my new glasses are perfect.

Je
Review №51

Nate, Nicole, and Kinni did such a great job helping me and picking glasses for me and showing me cool frames around the store!! Plus they take my insurance. Awesome place!

An
Review №52

The staff was not friendly or helpful. Nate was who helped us today. He was very short with us. We walked in and did not get a greeting. He just said quickly and annoyed are you needing glasses, will it be insurance and asked what kind of insurance and was upset to have to call and didnt get immediate access because the other eye dr had just used our insurance info. He said I cant even get access you need to call yourself very rudely. He didnt want to deal with us from the second we walked in and there were no other customers and a couple other workers free. So while I called to get insurance straightened out he said rudely to my husband you can go start looking at frames. Never once moving from his seat and talking with another worker. He was also rude to the insurance operator that was helping us. After he finished talking with her and we brought our frames to him he said is this what you want and I asked what the cost would be after insurance is applied and he with attitude says there is going to be a copay with any frames you get you know that. I never mentioned that I didnt have money to pay or that I didnt expect copays. We knew there would be a copay we arent ignorant but any chance he had to be rude he sure was. We decided since he was not willing to treat us as humans that we would take our business elsewhere.

Ad
Review №53

I went in there today to get my glasses fixed when I didn’t even purchase them there and I got more help from both the man and woman working than I did from the place I actually bought them. I also noticed they don’t have Oakley but they have a big selection of frames. They helped me out even though I didn’t purchase there. I will definitely get my next pair here.

Za
Review №54

Excellent service, all the guys who work here are super helpful and friendly! Will definitely be getting my glasses here next year as well.

Be
Review №55

Visionworks in Moore is my favorite place shop for glasses. The staff is hardworking very friendly. They give excellent customer service

Da
Review №56

It was a very good experience getting glasses with this visionworks and team. Whether it was getting dad comments from Nate, Kinni cutting my lenses, or Nicole being very kind ;), I would definitely go back to them. They also give you the old lenses of glasses in case they break. They had my new lenses on hand and were ready the next day!

La
Review №57

Employees are not pleasant. They act as if you’re annoying them by entering their store and then have the audacity to make them work when you want to make a purchase!

an
Review №58

Friendly, fast and courteous staff.. with a good selection of frames to choose from. Very pleased with their services.

Fa
Review №59

Bobby the manager is fantastic and easy to work with. I would highly recommend Visionworks for glasses.

Lo
Review №60

Pleasant, helpful staff! Made it a quick and easy process! Thank you Nathan!

Do
Review №61

The friendliest, most helpful staff. I was a walk in with an eye glass emergency. They didnt stop until they solved my dilemma. Thank you SO much!

Lo
Review №62

Wonderful staff . They will help you find the perfect glasses :)

Ca
Review №63

The best experience I have had buying glasses and will only be shopping here from now on.

Br
Review №64

The people here are really nice and great people as soon as they walk in and they help people as soon as they need help

Da
Review №65

I orinally purchased my glasses in Norman, it took 3 different people to help me, I finally got a very nice girl that helped me. I received my glasses early, that was a plus! But when I told the gentleman that gave me my glasses that I couldn’t see well he suggested that it might be my prescription and not the glasses. Well I used them for a week and still not working for me. I decided to go to the Vision works here in Moore. I was taken care of by Kinni, she was awesome! She went the extra mile to help me find a solution to my problem! She did find the solution! That is what I call excellent and exceptional Customer Service! Thank you Kinni

Da
Review №66

My experience was excellent at Visionworks in Moore. They treat you like family!

ka
Review №67

Kylon was great! Very helpful :)

Ma
Review №68

Excellent customer service. Clean and well stocked. Staff is willing to go above and beyond in regards to customer service.

Co
Review №69

Kinni Shenold and Nathan are the two best most awesome people in the world I came in with broken glasses and they found me a new frame for my old lenses no problem. On a scale from 1-10 I rate ten 100+ If you need glasses come to the visionworks in Moore and see the friendly staff here.

Sh
Review №70

Great selection, great customer service! Very knowledgeable and courteous.

As
Review №71

Best Eyecare place in Moore! Loving the new manager Bobby, he’s a hoot!

kr
Review №72

Best customer service and very friendly environment!

Ka
Review №73

They are the best!! All of the staff and employees are amazing.

La
Review №74

After 5 visits the glasses were not right

Sh
Review №75

My daughters love their glasses and the staff were so helpful!!

Ka
Review №76

Absolutely the best staff! helped me not only get my new frames and the best lenses picked out, but also helped fix my old pair as well!

Ti
Review №77

The staff is friendly, efficient and very helpful.

Am
Review №78

Amazing staff..love this location!!

Jo
Review №79

Friendly people.great service..

Br
Review №80

Great people, great service!

Sp
Review №81

Helpful and friendly business

Mo
Review №82

BOBBY IS AMAZING!!!

Al
Review №83

Staff is great!

Information
11 Photos
83 Comments
4.5 Rating
  • Address:705 SW 19th St #160, Moore, OK 73160, United States
  • Site:https://locations.visionworks.com/ll/US/OK/Moore/705-SW-19th-Street
  • Phone:+1 405-790-0399
Categories
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
  • Contact lenses supplier
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:Closed
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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  • LensCrafters660 SW 19th St G, Moore, OK 73160, United States