user
Furniture Helpers
12235 Heacock St # A, Moreno Valley, CA 92557, United States
Appearance
Furniture Helpers

Comments
To
Review №1

LOVE OUR NEW BEDROOM SET.. SHIRLEY..HELPED US WITH OUR SELECTION AND WAS VERY SUPPORTIVE. SHE EXPLAINED THE PROTOCOL FOR DELIVERING OUR FURNITURE DUE TO COVID19. THEY DID DELIVER ON TIME. WOULD DEFINITELY RECOMMEND FURNITURE HELPERS TO MY FAMILY AND FRIENDS..THANK YOU.. FURNITURE HELPERS

Es
Review №2

This place had everything I was looking . Great Prices. Helpful, Courteous and Excellent Service

Ma
Review №3

Great prices

Su
Review №4

Poor customer service and no selection of furniture only a book to look at. The lady there seemed more eager to have us to leave than to sell us anything.

Sv
Review №5

I think her name was Sherry, but I may be wrong. Anyways....the woman working there was very nice and super helpful. I just needed a cheap matress and didnt spend much time looking around the store but if I needed anything else I would definitely go back. Customer service is a big priority for me.

li
Review №6

I recently relocated to Moreno Valley and my moving company did a poor job and ruined quite a bit of my furniture. I had invited my family to come visit so I was in desperate need of a need bed./ I went to Furniture Helpers and got a very pleasant surprise. They are very friendly, helpful and dedicated to what they do. I was able to buy a bed, madras, frame and some chairs. I bought the items on a friday and Monday everything was delivered and set up. I will always a stop at their store from now on when I need furniture.

Al
Review №7

Absolutely loved the place I went in the store and ordered a bedroom set and the store owner was very polite and helpful . She also helped me stay in my budget ! Guaranteed customer

Da
Review №8

We bought a mattress online and needed a bed frame since we upgraded from a queen to a king. I didnt want to spend a lot of money. So, I started looking at local furniture stores instead of national chains.I came across Furniture Helpers. They had large selection online and I picked out the frame I wanted. We decided to visit in person to see what they had.At first, I was concerned it would be too small to be able to accommodate a lot of options because of the building they are in. I was mistaken. We walked in and they have an impressive showroom. All of the pieces are marked with prices so I was easily able to decide if a set would fit in my budget.The set we decided on is gorgeous. I couldnt be happier with it!Shirley was phenomenal! She was helpful without being overbearing. She let us shop and didnt hover like some salespeople will do. She didnt push us to buy more expensive pieces. When we told her wed bought a bed in a box, she showed concern but explained why. She never made me feel bad about purchasing a less expensive mattress online instead of one of the name brand mattresses. She was incredibly knowledgeable and personable.After we purchased the bedroom set (I wanted just a bed but she gave us such a deal, we went with the entire set), I went home to wait. We asked them to wait until the following Tuesday for delivery since that was when we were getting the bed. The boys were there promptly Tuesday morning. They were very friendly and also incredibly knowledgeable. When we told them the bed we had, they suggested the type of foundation we needed.That afternoon, we went back to Furniture Helpers and ordered a foundation. While there, we also bought a gorgeous set of dishes that were on display. The next day, Shirley delivered the foundation. We set everything up the following day.I couldnt be happier with my bedroom now! We will be back to furnish our living room and dining room when we move into a new house. If you are in the area and need furniture, go visit Shirley at Furniture Helpers. Youll be happy you did.

Ly
Review №9

Horrible customer service. The lady working was busy eating and acted like we interrupted her. The whole place also smelled like onions. Gross. I had my 2 pound Chihuahua with me and after I asked if they had a twin mattress, which I was prepared to buy in cash on the spot, she said I would need to leave because of my tiny arm dog. Never offered to have us come back and herv tone was rude and condescending. I guess it was worth losing an easy sale and they dont mind losing a potential loyal, local customer. Being a local, I will make sure to spread the word about how I was snubbed.

Je
Review №10

I bought 2 recliners and they didnt even last a year screws were fall out

Pa
Review №11

I bought my refurbished mattress here and I love it.

gi
Review №12

Super clean, the people who work here is super nice

Information
14 Photos
12 Comments
4 Rating
  • Address:12235 Heacock St # A, Moreno Valley, CA 92557, United States
  • Phone:+1 951-601-3504
Categories
  • Bar stool supplier
  • Furniture store
  • Outdoor furniture store
  • Rug store
  • Sofa store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Similar organizations