Service is good but not much to see

What can I say 2 pairs of shorts for $40, Im there!

Worst customer service ever, management was really bad. They take a really good care about the customers wallet, not the customer.

I was with my family on 12/20/19 shopping. At 9:53 I attempted to walk into champs but was stopped by a small African American man with glasses and a hat on. Without looking up from his phone he says were closed . I said Im looking to buy a shoe if you have my size. He says we are literally closed. I own my own retail stores and would not tolerate a bum like him turning my customers away! He would be fired of course though no doubt hes the type to try and get unemployment but Im sure with what I witnessed it wasnt his first indiscretion. I went to Schiek though closer to 10 and they were helpful. Stay away from Champs!! Till they lose the Chump!

I walked into the store with the intention of buying some shoes. However the staff was either conversing amongst themselves or just standing around with no intention to welcome my self or the family behind me. If your looking for a easy job, this is the place to apply!

Store was clean and great customer service did have to ask for help it was offered soon as I walked in, they did have my sizes so the associate found them at the riverside store for me and at another store in the mall for the other pair...

Bad customer service. Denied veterans discount because VA card isn’t “proof of service” showed him my military ID and denied that too. Definitely not coming here again.

The manager Philip has about he worst customer service ever! My shoes were defective and all I did was ask for information what I can do about my shoes who werent even 2 months old and he said nothing so I was fine with it. I was interested in buying more shoes and he had the face of like I still have to deal with you! I took my business else where! You dont like your job then quit!!

There very helpful and kind ..I love going there to get all my shoes.....🤑

Worst experience shopping in a shoe store in my life. Wanted a specific shoe from Nike that only champs seemed to have. Had a coupon that was online. Took it in to see if they would match it, the night manager guy tells me no. Told me it would be easier to buy the shoe online, with the discount and pick up in the store. Said it would be easier and faster. So I do it. I show him my receipt. And then he tells me oh I cant help you right now you have to wait 30 min. 30 min goes by, and at this point Im almost late for a meeting. He then decides to tell me hey man I cant help you youre gonna have to wait at least an hour. I would have been fine if he would have said that up front. Its the way he talked, his demeanor, and un-willingness to put me as a customer first that gives this store the 1 star. If you need a shoe and it has to be champs, trust me. Dont go to the one in MoVal. Theres a reason they have a 2 star out of 5 rating.

Omg do not go here! I’ve shopped here a couple times & the Management (LANIECE & THOMAS) are just horrible. Terrible Customer Service, always rude. The sales associates are nice, but Management needs more training or need to be replaced. Take that extra drive to Tyler Mall cause this is not a place you want to support.

Love their variety of shoes

The music was way too loud. Didnt have my size in the shoes I wanted.

As soon as i walked in a girl named jasmin looked at me and smiled welcoming me into the store. she was amazingly helpful with what i was looking for. she made sure t find what i needed as she went in and out of the back room looking for specific shoe sizes that i was looking for. her customer service was off the charts! i was extremly satisfied with the service i was provided, for that i will gladly make that store my number one for buying sports shoes :)

As soon as I walked in, I received looks from an employee that suggested he was either socially awkward and didnt know how to offer help, or a look that suggested I was about to run off with some merchandise. Even as I was walking out (after I bought over $200 in merchandise). I felt akin to a criminal being stared at by a jury about to convict him.The only reason I didnt give this place one star was because of Marcel. He was cool. He made great conversation and made me laugh as he scanned my merchandise. He had a cool spider tattoo on his arm.

Best place to place up friendly and knowledgeable about up coming releases

HONEST REVIEW: The store in general in awsome they have nice shoes for decent prices and have sales every so often and drops aswell as shoe care products and backpacks hoodies etc. My only problem with the store is the employees, Its either the employee doesnt talk and is socially akward or the employee is super loud and unprofessional or obnoxious but i like the store it depends when you go but its my go to when i want a new pair of shoes great store

Lara has the best customer service!

Decent kicks and affordable prices

Customer service is terrible. Spend my money elsewhere. Associates need retraining and they look like they are not trying to help the clients.

Worst customer service & management ! Bought 2 hats and they forgot to put the second one in the bag noticed until we arrived home & it’s a long drive back! Called & they said we had to drive all the way back so they can check cameras ?!?!

Excellent service.

I got sneakers but not much of a service only 3 ppl taking care of the store on a weekend

USE TO BE GOOD NOW ITS ALL WENT DOWNHILL

I had a very bad experience at this store. Edwin the store manager was a complete Jerk.

Fully stocked

Gave me wrong shoe color and made me pay 40 extra. Their website sucks ass.

Wack ass delivery need too step up their gameNever keep you updatedNever shopping from here again

Great customer service

Great deals

Never have sizes in stock

Worst store I been to

Worst store ever