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PARCS #5 Superstores Polaris, Can Am
5400 Gateway Dr, Morgantown, WV 26501, United States
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PARCS #5 Superstores Polaris, Can Am

Comments
Aa
Review №1

They had what we needed when no one else did. They cut us a deal on two four wheelers. Then added $1500 a piece to them for delivery which put them right back up to normal price. All the other places that sell them have a $500 destination fee.

Ch
Review №2

This place has very poor customer service. When you walk in and nobody else is in the store and nobody wants to help...instead they look at you and turn around and walk away. We bought our Can-Am there but we will never be back. Johnstown, Pa has what we NEED!!!

Ky
Review №3

Recently bought a Polaris RZR from PARCS Morgantown. The salesman Mickey was an outstanding sales representative, answered any questions my wife and I had and was always willing to help out any way necessary. He wasn’t pushy and rude like other sales people at other local ATV dealerships. The financial manager Morgan was also extremely helpful and very nice. Any issues or questions I had she was quick to help any way necessary. I highly recommend both employees. Very courteous and professional.

Ro
Review №4

Wish they had more units for and their prices werent as high as they are.

Ma
Review №5

Had what we needed, despite the rona. Walked out with a Polaris outlaw 70 for my littles... great service. Will be back for my 850 soon

Be
Review №6

Very rude staff I called about ordering a windshield for my X3 and they always say they will call back and never do. I was gonna buy my X3 from them but they were so slow trying to find me one I went somewhere else then they got upset at me about it and I could here the employees calling me curse words in the background on the phone when I told them I found one myself somewhere and I got hung up on. It’s like this place doesn’t want my business I try to buy something from them all the time even after that incident and they never call back or are very slow. I’ll just order all my parts myself I guess. I highly recommend Uniontown Kawasaki and can am or All season Powersports check around I saved $2000 on my X3 versus parcs offering only $500 off also went from a $340 payment down to $327 a month and these places actually acted like they wanted to help me instead of just getting my money.

Br
Review №7

Unprofessional send in all info got told of approval 2hr drive from Ohio there and back failed to be completely upfront

Jo
Review №8

Very poor customer service I dont think that anyone that works there actually knows that they are doing. My machine has been there for almost 2 months now and still is not ready, I myself contacted the warranty company and got them the paper work faxed over because they were to lazy to even do that themselves then days later I went to ask what the issue was still and they tried to lie to me and say that they had just received the paper work and were about to push it through when I had it sent to them days earlier, they cost me money from my job because they needed me to bring the machine that day to them so I left work early then it sat there for a month before they touched it, by far the worst service department I have ever encountered.

Fr
Review №9

I can not say enought good things about Parcs and Toby Eddy. I have been a sales manager at an auto dealership for 40 years, Troy is a GREAT salesman. He did everything he said he would and more. Very fair price . I would recomend Troy to everyone looking for a side by side or atv or motorcycle. He had to go to another dealer and get our Polaris, he texted us telling us what was going on. Very professional

IC
Review №10

Very,very poor customer service and slow I needed to know about a trade in like with in 30 mins because I was going elsewhere and I gave them 2 days before that. I was suppose to get a call back in 5 mins well that call has not happened yet the salesmen said my service manager is reviewing the pictures and vin number that took 2 days and then I called and it would be 5 mins and I call back in 20 mins and it was well he stepped out for lunch I will be sure to have him call you and I said I need to know now not in 20 mins or I am going elsewhere. I guess they did not want to make a sale or they sold it and didnt want to tell me i got 2 rzr from parcs and always had luck with them well that will not happen again I will be going elsewhere that wants to work with somebody!

Bo
Review №11

Great service nice store

ED
Review №12

Great guys good service the best machines

Ra
Review №13

Good service

Information
19 Photos
13 Comments
3.9 Rating
  • Address:5400 Gateway Dr, Morgantown, WV 26501, United States
  • Site:https://parcsmotorsports.com/
  • Phone:+1 304-370-3101
Categories
  • ATV dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Same-day delivery:Yes
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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