This was more of a social putting than just a shopping experience. I just needed simple things. .a re-sizing, ring repair and watch battery... But I was treated as generously as if I had ordered expensive jewelry. We were soon chatting like old friends. I look forward to returning!

I came to this store to get my engagement ring resized. The work was very well done and much quicker than I excepted! I would definitely recommend coming here for some local, high quality jewelry work.

My grandmother had left me a few pieces that have been sitting in my jewelry box. I took them to the shop with some ideas of pieces I liked. They took the time to design and create something that I absolutely love and won’t sit in my jewelry box anymore. I can’t thank them enough!

High quality jewelry, superior craftsmanship and customer service. I go here for all my jewelry needs! They are such nice people to work with and they have a high level of creativity and will work with whatever idea you can think of. I highly recommend Spencer and Kuehn.

They were VERY helpful and took time to educate me, give me suggestions and design the ring I had in my mind! Highly recommended!

They do an amazing job and have great one of a king jewelry! My husband and I got our wedding bands here and they were so attentive and helpful. I’ve had items augmented and it could not have turned out better. Would highly recommend to anyone!!! Great customer service and the end result is amazing.

I have just walked off the street and Mr. Kuhn looked at my problem and resolved the issues. I highly reccomend this company.

I have been going to Spencer & Kuehn for over 40 years! My first purchase was my wifes engagement ring. I have been back countless times for birthday, Christmas, Mothers Day and anniversary purchases. John always either has an amazing selection in store or can quickly accommodate special orders. He is artistic and creative. I can highly recommend Spencer & Kuehn.

Katherine and John were extremely kind and welcoming from the moment my fiance and I walked in their door. We were looking to have custom wedding bands made to go with my fiances engagement ring. We already had a vague design in mind, and Katherine helped us fine-tune that design into something we were both incredibly excited for. Katherine then informed us that she also offers an opportunity for people to come in to the store to help create their own custom jewelry! She offers very informative instruction and takes you step-by-step through the process. Now I get to tell our friends and family that I helped create my future wifes wedding bands! I am very thankful that we walked into Spencer & Kuehn and I highly recommend them to anyone looking for beautiful, custom jewelry.

Best place to get jewelry! They are wonderful to work with. They will listen to what you want and make it happen! Their jewelry is absolutely beautiful and priced just right! We love going to them. My engagement ring is out of this world. They are so helpful and will go out of their way for their customers. I highly recommend their store for any of your jewelry needs!

At all times you could say that I am a bull in a china shop, but especially when I walking into Kuehn Sisters. I have been a customer for years and they always make me feel at ease. They have completed many flawless repairs for our family, even taking the time to work with my 13 year old son to repair an old watch. The staff are always friendly and courteous, greeting me the second I walk through the door. I highly recommend Kuehn Sisters. (and they are good at helping you figure out what you should get your wife for her birthday :)

Only jeweler in West Virginia that could repair my wifes engagement ring and it looked like new when completed.

My fiance got my engagement ring here, and we bought our wedding bands here, both times everyone was super friendly and helpful. When I told them I wanted a small diamond, they presented me with several different possibilities (which is a stark contrast to everywhere else we went engagement ring shopping, everyone else treated me like I was crazy for not wanting a large, flashy ring), and treated me and my fiance with respect. I love this place!

I recently had a ring made by them out of a very sentimental piece of existing jewelry and could not be happier.the quality and artistry is amazing thank you again

Always have a very positive experience. They greet you with a smile and will help you in anyway the can. Warm, caring customer service. Willing to go the extra mile to make their customers happy!Would only buy jewelry there!

THANK YOU Kuehn Sisters Diamonds for all your jewelry help!!! I LOVE the ring you designed for my daughter....so unique and so her. So happy to be able to support small, local, family owned businesses like yours.

I took in my engagement ring, that had been purchased about 11 years earlier at a chain store, for a missing baguette diamond. I had excellent service and communication about the replacement situation since it was an odd size diamond and very difficult to locate and took a little longer than expected. They repaired it on site and polished everything to make it look new for a very reasonable price. I would definitely recommend them to anyone and have, to my mother-in-law for ring sizing, which they did in one day for her 50th anniversary party. You can only get this at a small privately owned store.

Each time I shop at Kuehn Sisters, I have such an enjoyable experience. Jessica and Harri are extremely knowledgeable, creative and so much fun.My fiance and I browsed for my engagement ring when we were back visiting Morgantown last August. He gave Jessica a budget and she picked out the most amazing diamond and setting. She made the process so simple and even shipped my fiance the ring. We also purchased our wedding bands at Kuehn Sisters. Thanks, Jessica and Harri. You girls are fantastic!

Its always a pleasure conducting business with John and Katherine. They are always very professional, personable and knowledgeable. Great Team. Great Selection of Fine Jewelry.

Went here after having a terrible experience at another Jewelry store in the Suncrest Town Center and I couldnt be more pleased with the price, sales staff, and even the owner came out to thank me after my purchase. This small act of kindness doesnt happen at other places so therefore this place has earned my future business.

Purchased a setting from this store and have had nothing but problems. Wore the setting for ONE day and some of the stones fell out! I called and they said they would fix right away so I made the hour trip to return the ring for them to fix. I understand, things happen. Weeks later, I call to find out when my ring will be done and they tell me they need to order a new setting because they are afraid it is faulty. OK, I am understanding, but am a little frustrated that they didnt CALL ME to tell me of this snag. Plus, why didnt they already order the replacement setting? But I say yes, order it and let me know when its done. Couple weeks go by and I CALL THEM again to check on ring. THEY STILL HADNT ordered the replacement. This is WEEKS later and let me remind you, theyve had my stone this whole time. Finally, I decide to tell them to just send me my stone certified mail since I live so far away (their suggestion) and give me a credit for the full amount. ANOTHER week goes by and still no sign of my stone or $$$. I CALL THEM AGAIN and they still had not sent my stone or refunded money. Terrible customer service!!! I will make the drive to Morgantown to get both my stone and my money because they do not do what they say they are going to do. I have been dealing with this since December and it was a $2,500 setting, so not cheap. Be very careful!UPDATE: Picked up my stone and refund. They were polite and apologized with a sincere note and compensation for travel. The most I can ask is that they realize the error and work to do better next time.

A bit slow, but overall high quality work and very personable

New jeweler. Katherine earned her B.F.A. in jewelry design and metalsmithing from RIT in NY. Very knowledgeable, and creative. Highly skilled.

They were super friendly while refitting my watch and did so very quickly and at a great price.

Friendly owners who took their time to drop what they were doing and fix my watch.

Be careful taking your jewelry here!!!! Stones fall out and worse.

I went in to see if they could fix some jewelry for me, I was completely ignored and disrespected. I guess they only have respect for older customers. I was going to also buy a ring for my boyfriend. But I would rather go somewhere where they have some respect.

Mistake was made but John fixed it

Very very helpful!!!!

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